Compare Dell Technologies vs SAP

Dell Technologies

Based on 1847 reviews.

SAP

Based on 1592 reviews.

Latest Research

Buyer's Guide

Moogsoft vs. SAP IT Operations Analytics

September 2025

SAP IT Operations Analytics vs. Moogsoft

Updated: September 2025

Sample Customers

Dell RecoverPoint

Regis Aged Care, Cap Atlantique, Lewisville Independent School District, EnvisionRxOptions, Bar Harbor Bank & Trust, Major Boutique Hotel Chain, Riverside Health System, Panduit

Moogsoft

RetailNext

SAP StreamWork

Colorado Department of Transportation (CDOT), The NEC Group, University of Amsterdam, City of Boston, Takisada-Osaka Co. Ltd., The Charmer Sunbelt Group

SAP Jam

INEOS Melamines GmbH, Medtronic, Schaidt Innovations GmbH & Co. KG, Plan International, Sailing Team Germany, Australian Department of Immigration and Border Protection, SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequi

SAP IQ

ASR Group, Citrix, State of Indiana, PocketCard Co. Ltd.

SAP NetWeaver Business Warehouse

EMC Corporation, Takisada-Osaka Co. Ltd., Eldorado, Mozzart, The VELUX Group, AOK Bundesverband, Hilti Group, Nissha Printing Company Ltd., Asian Paints, Aareal Bank Group, Magazine zum Globus (Migros Group)

SAP IT Operations Analytics

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

SAP Landscape Transformation Replication Server

Ferrara, Rainforest Connection, HP Inc., Hershey, AIG

Popular Solutions

Dell PowerEdge R-Series

149 reviews

Dell Unity XT

15 reviews

VxRail

30 reviews

SAP S/4HANA

60 reviews

SAP BusinessObjects Business Intelligence Platform

13 reviews

SAP ERP

17 reviews

Top Industries

Computer Software Company

14%

Manufacturing Company

10%

Financial Services Firm

Government

Manufacturing Company

13%

Computer Software Company

10%

Financial Services Firm

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Ravi Ramananda
Assistant VP, Information Technology at a insurance company
We are using Dell PowerEdge R-Series for multiple applications, majorly for virtualization solutions. We are using...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
KuldeepSingh4
Technical Solution Architect at a tech vendor
I am dedicated to Cisco and work with multiple products as a consultant from one of the managed service providers....
Read full review of Dell vSAN Ready Nodes »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
ShahzadRafique
Head of Product strategy (Mobility & Islamic Banking) at AutoSoft Dynamics Pvt Ltd
It was basically for branchless banking and mobile wallet. There are multiple use cases built on top of that...
Read full review of SAP Mobile Platform »
Deepak Madhavan
Delivery Head- IT Shared Services at a manufacturing company
I manage an SAP Central competence, and we are working on multiple S/4HANA implementations. Our Webex begins with...
Read full review of SAP S/4HANA »
Ramesh Pampana
Manager, SAP Practice at a computer software company
With SAP S/4HANA Cloud, we are doing migrations, spin-offs, starboards, and implementations. We are doing end-to-end...
Read full review of SAP S/4HANA Cloud »
PawanDihiye
Manager at Adidas
The use cases for SAP Signavio Process Intelligence vary depending on the industry, and recently, I have worked on a...
Read full review of SAP Signavio Process Intelligence »

Review 1 of 5

Customer Service

Carlos Andres Campo
VMware/ Storage Specialist at a energy/utilities company
The solution's technical support was fast.
Read full review of Dell Unity XT »
Evans Chitando
Chief Business Technology Consultant at ITech Associates (Pty) Ltd
The technical support is quite good, especially coming from the speed of the technology and support that we received...
Read full review of Dell SC Series »
JohnDeavers
Senior Solutions Architect at ePlus Technology
I've never had a good experience with technical support.
Read full review of Dell PowerEdge MX- Series »
Koba Sopromadze
Head of IT Infrastructure at a financial services firm
Technical support is good. We have received good next-day technical support from them.
Read full review of Dell SC Series »
Rajai-Kharman
Sales Manager at Synaptic
The support is highly responsive. Once we raise a ticket, the support responds very quickly.
Read full review of Dell PowerFlex »
Mina_Magdy
Senior Infrastructure Solutions Architect at Benya systems
This product is backed by very powerful support from Dell. If there are any concerns then they become engaged very...
Read full review of Dell PowerProtect DD (Data Domain) »
Sufyan Khan
Head of Sales and Operations at New Horizon Computers
In terms of support, Dell EMC support was outstanding. Right now, we've observed some changes in support. It's not as...
Read full review of Dell PowerProtect DD (Data Domain) »
Daniel Lopes
Technical Sales Engineer at Carbon
Technical support is great. I keep hearing reviews that it's very good. When you're opening a request or a ticket...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Sr, Storage Engineer at a manufacturing company
The customer service was pretty good.
Read full review of Dell PowerEdge MX- Series »
Anonymous User
IT & Comm Infrastructure Operations at a financial services firm
Customer Service: Very good. Technical Support: Very good.
Read full review of Dell SRDF (Symmetrix Remote Data Facility ) [EOL] »
Anonymous User
Infrastructure Senior Specialist at a financial services firm
They are always in touch with us doing whatever they can.
Read full review of VxRail »
Anonymous User
Deputy Head of IT Service at a government
I would give technical support a rating of 3/10.
Read full review of Vblock [EOL] »
Mohammad Ahsan
L1 Analyst at HCLTech
I would rate the technical support from the Mulesoft team around a 7 out of 10 based on my experience.
Read full review of Moogsoft »
Keith Bradley
Director of IT at NatureFresh™ Farms
The technical support has been really good. It's pretty intuitive to put a ticket in, both through their email and...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
CTO at a financial services firm
We have contacted the EMC technical support maybe three times this year and it has been great.
Read full review of Dell RecoverPoint for Virtual Machines »
Ehsan-Zaidi
CTO at ACOM
Technical support has been very knowledgeable and responsive. They're good. We're satisfied with the level of service...
Read full review of Dell PowerEdge C- Series »
AsemHamamdi
Senior Data Center Admin at Paltel
The solution has excellent technical support.
Read full review of Dell PowerProtect DD (Data Domain) »
Geno Genov
Technical Director at Paraflow Communications Ltd.
The business model of the company is to use indirect methods for technical support. We are satisfied with the support.
Read full review of Dell XC Appliance »
Anonymous User
Head of IT Division at a financial services firm
I rate Dell support eight out of 10. While we are generally satisfied with their service, we'd like more connections...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Backup Administrator at a financial services firm
Customer Service: Excellent, when there is a new firmware update, EMC will call me to do the upgrade without even...
Read full review of Dell PowerProtect DD (Data Domain) »
Jatin Patel
Senior Technical Consultant at a tech services company
Customer service response for break/fix issues and support documentation for Dell PowerEdge Rack Servers has been...
Read full review of Dell PowerEdge R-Series »
Anonymous User
IT Technical Consultant at a tech vendor
We're quite satisfied with the level of technical support provided. They're great. They're knowledgeable and...
Read full review of VxRail »
Anonymous User
Senior Solutions Architect at a healthcare company
They need to make it easier to get to higher levels of support.
Read full review of Dell PowerMax »
Evangelos Nikolaidis
Freelance IT Professional at a energy/utilities company
We did not need to contact their technical support.
Read full review of Dell Unity XT »
Anonymous User
Senior Specialist at a tech services company
Customer Service: 9/10 - we get immediate support from EMC. Technical Support: 9/10 - we get immediate support from EMC.
Read full review of VNX [EOL] »
Anonymous User
Engineer at a legal firm
I have used technical support several times. I have two tickets open right now. They are usually pretty responsive....
Read full review of VxRail »
Cheifarch67
Chief Architect at a consultancy
The major advantage is that you've got solid context during collaboration and knowledge capture. The tool itself has...
Read full review of Moogsoft »
Ivanildo Miranda
Systems Engineer at A3 Infotech
We haven't used technical support for assistance. It has been running smoothly for several years now.
Read full review of Dell PowerVault »
Anonymous User
Principal Consultant at a tech services company
The technical support from Dell was very good.
Read full review of VxRail »
Nadav Bonder
COO
I have worked with Dell PowerEdge R-Series technical support extensively. My experience with them depends on the...
Read full review of Dell PowerEdge R-Series »

Review 1 of 30

SanjeevKumar14
Senior Manager at a tech vendor
We've gotten in touch directly with SAP NetWeaver support, for example, with expediting OSS messages we've raised....
Read full review of SAP NetWeaver »
Narayansingh Bhandari
Manager IT (SAP) at CLASSIC MARBLE COMPANY PRIVATE LIMITED
I've used technical support in the past. I've found them to be responsive and knowledgeable. They are quite helpful....
Read full review of SAP BusinessObjects Business Intelligence Platform »
PrateekBansal
Manager at Mitsubishi Electric in India
The solution's technical support is good.
Read full review of SAP ERP »
Chakrapani Mishra
Practice Head at Arete Global
The customer service and support are good.
Read full review of SAP S/4HANA »
Nitesh Agrawal
Director & Co-Owner at InfraBeat Technologies Pvt. Ltd.
The technical support from SAP Analytics Hub is adequate but not brilliant. If I were to rate support from one to...
Read full review of SAP Analytics Hub »
Srini-Dhanaraj
Founder & CEO at imfine.club
The solution's technical support was from a third-party company, and I found that they lacked in the area of...
Read full review of SAP S/4HANA »
SaadatTaghi
Emerging Cloud Solution Architect at a tech services company
The online support from SAP I have used has been good.
Read full review of SAP PowerDesigner »
Sudhir Kanakoti
SAP BIBO Consultant at NTT Data
I had a couple of requests and the support team for SAP Analytics Cloud was good. On a scale of one to five, I'm...
Read full review of SAP Analytics Cloud »
Wael Elsagh
Solutions Architect at EJADA
In my opinion, the technical support is good enough.
Read full review of SAP SuccessFactors »
Argy Soudi
Senior Procurement Consultant at Ps digital tenders limited
Support could be faster for critical issues with SAP Ariba Procurement. Their support rating really depends on the...
Read full review of SAP Ariba Procurement »
Anonymous User
Manager, Enterprise Reporting Systems, Information Technology
On a scale of one to five, with five being outstanding and one being horrible, I'd say technical support rates a four.
Read full review of SAP Lumira »
SarahBullen
Head of Business Analysis, Technology & Digital Products at a media company
My experience with their technical support has been really good. Whenever we've needed them, they're there, logging...
Read full review of SAP Signavio Process Intelligence »
Anonymous User
Technical Consultant at a consultancy
Customer Service: Very good expertise. Technical Support: Very good expertise.
Read full review of SAP Identity Management »
Anonymous User
Finance Manager
We've had a good experience with customer support. They're active and we have an exclusive relationship manager to...
Read full review of SAP Analytics Cloud »
Andra-Gabriela Matei
HR at Provably Fair SRL
I haven't contacted the technical support team. We have a team of experts, so we go to them if we face any issues. So...
Read full review of SAP SuccessFactors »
YogendraSingh
Head-IT/SAP at Barista Coffee Company Ltd.
I have contacted the technical support from SAP HANA and they are providing a complete solution to customers. I have...
Read full review of SAP HANA »
Anonymous User
Senior Consultant at a tech consulting company
It's very good.
Read full review of SAP PowerDesigner »
Anonymous User
IT Director at a wholesaler/distributor
We have internal support for SAP S4HANA but for the external technical support, we rarely use it. The system is quite...
Read full review of SAP S/4HANA »
Anonymous User
SAP Architect/ Business Analyst BPC, BW , SAC , FI at a educational organization
SAP ERP technical support has been really good. All SAP support has been really good. Response time is good, and they...
Read full review of SAP ERP »
Anonymous User
Central Procurement Head at a manufacturing company
We have our internal IT team. So, I have not got any technical support, I would rate it a zero.
Read full review of SAP Ariba Procurement »
Anonymous User
SAP BusinessObjects Consultant at a tech company
We are very unhappy with technical support. First of all, they send their sales agents or pre-sales agents and most...
Read full review of SAP Business Warehouse »
Ivan Avila
Administration and Finance Coordinator at Globaltech Ecuador
Their support has been good. It has been a long time since we had any problem.
Read full review of SAP Business One »
Anonymous User
Manager Data Analytics and Interfaces at a healthcare company
We don't call SAP directly. We work through Epic. Our licensing with SAP is through Epic. So, Epic has a direct...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Senior Business Intelligence Tools Administrator at a healthcare company
Customer support is spotty at best, and when they do get involved it has to be according to the support person's...
Read full review of SAP Crystal Reports »
Darweesh Saber
SAP HCM Senior Consultant at WadiDegla
The solution's support team always addresses our problems very well.
Read full review of SAP HCM »
Angel Pineda
Data Architect at CEMEX
The solution's technical support is pretty good, which likely owes itself to the enterprise contact we have with SAP....
Read full review of SAP Information Steward »
Chaiwat Savatdichaipruk
Managing Director at a construction company
Technical support is very good.
Read full review of SAP Business One »
Antonio Valladares Fernandez
Technological Partner at Code-10 IT Consultants SL
The technical support is good.
Read full review of SAP Process Orchestration »
VishalSingh13
Chief Human Resources Officer at BPTP Limited
Technical support from SAP for SAP SuccessFactors HCM is very good. I would rate it a ten.
Read full review of SAP SuccessFactors HCM »
Anonymous User
Commercial Management Specialist, Head of Finance at a consultancy
The support you receive from the technical team of SAP depends on the type of problem and whether it is a...
Read full review of SAP HANA Enterprise Cloud »

Review 1 of 30

Technical Support

No Data Available

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