Compare Dell Technologies vs Platform9

Dell Technologies

Based on 2037 reviews.

Platform9

Sample Customers

Platform9 Managed OpenStack

Mutuelle des Motards, IDenTV, PubMatic, The Richards Group

Popular Solutions

Dell PowerEdge R-Series

147 reviews

Dell Unity XT

13 reviews

Dell PowerStore

129 reviews

Top Industries

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

Government

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Lead Architect at a comms service provider
I started as a Storage and Backup Administrator and have been working with Data Protector and Dell PowerProtect Data...
Read full review of Dell PowerProtect Data Manager »

Review 1 of 5

No Data Available

Customer Service

StanislawTrajewski
IT Director at SANHA Polska
The solution's customer service is excellent.
Read full review of Dell PowerStore »
Anteneh Asnake
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
The technical is very good but sometimes it takes them a while to come back with a solution to our issue.
Read full review of Dell RecoverPoint for Virtual Machines »
Naresh K
Senior System Administrator at a comms service provider
Technical support is not sufficient. It needs improvement to be comparable to HP's call center which is knowledgeable...
Read full review of Dell Storage Resource Manager (SRM) »
Letarik Terefe
ICT Project manager and Development Team Leader at Ethiopian Roads Administration
Customer support has been good so far. It's possible the good service is somewhat related to the license agreement we...
Read full review of VxRail »
SamuelOguta
Head IT Infrastructure & Operations at a financial services firm
Technical support is top notch, and incident resolution is quick.
Read full review of Dell VxBlock System »
Joel Maitre
Responsable Infrastructure IT at Kompass international
I have called Dell support, especially for the VxRail part, because VxRail Manager is useless and breaks down every...
Read full review of Dell PowerEdge R-Series »
Nezar Hamed
Enterprise Data Protection | Backup, Archive & DR Solutions Section Head at a tech services company
Technical support really needs improvement. Getting assistance is a long journey starting with collecting logs. If...
Read full review of Dell NetWorker »
Siddhesh Sawant
Sr. Customer Support Engineer at Magnamious Systems Pvt. Ltd.
Dell tech support has been good. They have some problems with the smaller rollouts, such as laptops and other...
Read full review of Dell vSAN Ready Nodes »
Anonymous User
CEO at a tech vendor
The technical support is excellent, including the remote support. The Dell support team utilizes some really good...
Read full review of Dell PowerEdge XR-Series »
Anonymous User
Senior Technical Consultant at a tech services company
Customer Service: Very good general Dell Storage support is very responsive. Technical Support: Technical knowledge...
Read full review of Dell PowerVault »
Conny Van den Steen
Partner Alliance Manager at inetum-realdolmen
The technical support is okay. Our customers especially in Europe tend to have interesting local contacts that can be...
Read full review of Dell PowerStore »
Frank R
CIO at a healthcare company
The technical support is good and quick. I would like a little faster response, but I don't think that their response...
Read full review of Dell Unity XT »
Claudiu Giurgiu
Sr Server Administrator at Panduit European Solutions
Technical support is great. They always answer my questions and solve my issues. We are quite satisfied with the...
Read full review of Dell PowerEdge VRTX [EOL] »
Anonymous User
Pre-sales specialist at a computer software company
Technical support for this product is very good.
Read full review of Dell AppSync »
Anonymous User
Vice President Product Management & Strategy at a tech vendor
They've been dynamite. I would rate them a ten out of ten.
Read full review of Dell PowerEdge R-Series »
Anonymous User
MAM Support Engineer at a media company
We were satisfied with the customer service.
Read full review of VxRail »
Anonymous User
IT Manager
On a scale from one to 10, I'd probably give EMC customer support an 11. It's been really good. We do have premium...
Read full review of Dell Unity XT »
Anonymous User
Senior Infrastructure Architect - Storage at a healthcare company
The solution just runs and is very stable. It is only after an issue, such as a site disruption, that we even contact...
Read full review of Dell VPLEX »
JohnBowling
IT Manager - Storage & Backup at a healthcare company
Technical support is excellent. This product line receives high-level support. The only negative was enough field...
Read full review of Dell XtremIO »
Anonymous User
Platform Administrator
Low.
Read full review of Dell Unity XT »
Petteri Olkinuora
System Analyst at a university
We only used technical support during the installation. When we installed it, we had to fix some things with support....
Read full review of Dell Unity XT »
Anonymous User
DIrecteur Commerical at a tech vendor
The technical support is good. Opening the ticket, the management of the ticket is good. However, when we have to use...
Read full review of Dell Unity XT »
Anonymous User
Governor at a government
Over the years, we have been in touch with technical support for upgrades to firmware and other maintenance issues....
Read full review of Dell VPLEX »
Anonymous User
Infrastructure Manager at a tech services company
They are good.
Read full review of Dell PowerEdge C- Series »
Anonymous User
IT Manager at a manufacturing company
Dell's relationship with our company, both on a global and a personal level, has been very good over the years. There...
Read full review of Dell PowerEdge R-Series »
CanBolat
Solution architect at GlassHouse
The technical support of Dell rates a perfect 10. Our operation team is authorized and certified with Dell products....
Read full review of Dell Data Protection Advisor »
Cela
Solutions Architect at a financial services firm
I would give technical support a rating of 6/10.
Read full review of Dell XtremIO »
Anonymous User
IT Infrastructure Engineer at a tech services company
The quality of support for this solution varies. Sometimes you get agents who are amazing and other times you get...
Read full review of Dell PowerEdge R-Series »
Paul Croteau
Senior Solution Architect at Rackspace
Our support teams work with the actual Dell EMC support team. We are not engaging Dell EMC tech support a whole lot,...
Read full review of Dell PowerMax »
Xavier Anthony Raj
HPC Program Manager at University College Dublin
We haven't had many of these issues lately. I would rate Dell support around eight because they have been quite quick...
Read full review of Dell PowerEdge R-Series »

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No Data Available

Technical Support

No Data Available

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