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Popular Solutions

Dell PowerEdge R-Series

149 reviews

15 reviews

30 reviews

18 reviews

6 reviews

0 reviews

Top Industries

Computer Software Company

14%

Manufacturing Company

10%

Financial Services Firm

Government

Financial Services Firm

14%

Manufacturing Company

13%

Computer Software Company

13%

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Ravi Ramananda
Assistant VP, Information Technology at a insurance company
We are using Dell PowerEdge R-Series for multiple applications, majorly for virtualization solutions. We are using...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
KuldeepSingh4
Technical Solution Architect at a tech vendor
I am dedicated to Cisco and work with multiple products as a consultant from one of the managed service providers....
Read full review of Dell vSAN Ready Nodes »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Harold Pogue
Global IT Director of Digital Platforms. Digital and Connected Commerce at a healthcare company
The primary use case is controlling and documenting project documents, requirements, tests, traceability between...
Read full review of Helix ALM »
Krishna M Gopalakrishnan
Manager, Quality, Functional Safety, Cybersecurity Embedded Processing at a manufacturing company
I work on tools such as Klocwork, LDRA, as well as Jira and Confluence, focusing more on the software quality...
Read full review of Klocwork »
Daniel Kirschner
Technical Lead, Methods & Tools at Volkswagen
We use Helix Core in our software development processes as a configuration management solution. Our typical use cases...
Read full review of Helix Core »
Anonymous User
Business Development Manager at a tech services company
We use Puppet for automated configuration management, patch management, and general IT operations automation. It is...
Read full review of Perforce Puppet »
Marco Wwrthon
CEO at VonatelNetworks
The main use for Zend in my last client project was for an API Gateway that is used for alerting and monitoring.
Read full review of Zend »

Review 1 of 5

Customer Service

Ahmed Salah
IT Manager at Misrconsult
I haven't faced any problems with the servers, so I haven't had any reason to contact customer service.
Read full review of Dell PowerEdge R-Series »
Isaac Fisher
Chief Financial Officer at STL
We have been satisfied with technical support. They've been helpful and responsive.
Read full review of Dell NetWorker »
Sushil MIshra
AG at SIS.
There have been some issues, but Dell and VMware resolved them.
Read full review of VxRail »
Ravi Ramananda
Assistant VP, Information Technology at a insurance company
Technical support for Dell PowerEdge R-Series products deserves a rating of ten out of ten because it is about a...
Read full review of Dell PowerEdge R-Series »
Ravi Ramananda
Assistant VP, Information Technology at a insurance company
The support is good. That said, the account management needs to be strengthened.
Read full review of Dell PowerEdge MX- Series »
DanielArregui
Technological Infrastructure Project Engineer at Sinetcom SA
The customer service and support is good, but at times I have wanted more involvement from the people that are giving...
Read full review of Dell NetWorker »
Michael Wenn
CEO / Co-Founder at Aiops ltd
I would have earlier rated the solution's technical support a four out of ten. However, since it's owned by Dell now,...
Read full review of Moogsoft »
Brijesh Pillai
Regional Manager - Enterprise Sales at Noventiq
The technical support for the solution has been satisfactory. I rate the technical support a seven out of ten.
Read full review of Dell RecoverPoint for Virtual Machines »
Vaidyanathan Swaminathan
Co-Founder at Tech RIdge Solutions
The technical support is not good. The resolution takes time. The support quality has decreased after Dell took over...
Read full review of DD Boost »
Vedat Gunes
BI & Analytics Manager at a insurance company
We are using technical support from the producers, and it is not good. I'm not happy with the technical support. I...
Read full review of Dell PowerProtect DD (Data Domain) »
Chea Thoya
Business Unit Head - Enterprise Compute and Business Resiliency at Konvergenz
The support from the vendor was quick.
Read full review of Dell NetWorker »
Systemdmn67
System Admin at a energy/utilities company
I would not rate technical support high for this solution. We had a problem and nobody could be specific about the...
Read full review of Dell Avamar »
Anonymous User
ITAdministrator at a manufacturing company
I would rate the support as a ten out of ten.
Read full review of Dell PowerEdge R-Series »
Peter Kidiavai
Storage Administrator at a healthcare company
Dell's support is perfect. I rate Dell's support nine out of 10. You call them when you have an issue, and they'll...
Read full review of Dell PowerStore »
Keith Bradley
Director of IT at NatureFresh™ Farms
The technical support has been really good. It's pretty intuitive to put a ticket in, both through their email and...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Senior Manager at Express Systems Limited (ESL)
The local support in Dhaka is very good and we are happy with it.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Platform Administrator
Low.
Read full review of Dell Unity XT »
Adalberto Ortiz Gonxalez
Works at Professsionales ‘‘em computer
The technical support needs to be improved, and I would give them a six out of ten. They could assign more digital...
Read full review of VxRail »
Anonymous User
Manager Private Cloud Solutions at ufone
I'm very satisfied with Dell's technical support. It's very easy to open an SR and get support from them, and...
Read full review of Dell NetWorker »
Anonymous User
IT Manager at a government
We have worked with customer success support, and the service is very good. I would rate Dell support a ten on a...
Read full review of Dell PowerMax »
Updesh Yadav
Senior network engineer at GoTech
The solution's customer service could be better. The support partners and distributors delay in replying to queries.
Read full review of Dell PowerEdge C- Series »
Roni Pozdner
IT Systems Administrator at a computer software company
If I would give the customer support a rating on a scale of one to ten, I'd give them an 8.5 as there's always room...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Teamleitung Technical Sales at a tech services company
In general, it's common to encounter issues, especially during late hours when support might not be readily...
Read full review of Dell PowerEdge R-Series »
RESC
Storage Solutions Architect at a manufacturing company
The merger between Dell and EMC caused some issues with support tickets not getting assigned properly. The last few...
Read full review of Dell Unity XT »
Anonymous User
Lead Infrastructure Architect at a transportation company
We haven't had any issues with technical support.
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Helpdesk Supervisor at a logistics company
We have used technical support and I would rate them a massive zero. I put in a ticket, although my preferred contact...
Read full review of Dell Unity XT »
Letarik Terefe
Information Technology Division Director at Ethiopian Roads Administration
We have only needed to utilize support services once or twice. We have not encountered any major issues....
Read full review of VxRail »
MuathAlhwetat
SAN and UNIX Administrator at a comms service provider
Technical support for this solution was great. They are very quick to respond.
Read full review of Dell Avamar »
Anonymous User
Big Data Architect at a tech vendor
Wonderful people, excellent professionals. Actually, I've got a lot of friends there, as I worked one and a half...
Read full review of Documentum Digital Asset Manager [EOL] »
Anonymous User
IT Analyst at a wellness & fitness company
The technical support for this solution is pretty good. They have provided us support when needed.
Read full review of Dell PowerFlex »

Review 1 of 30

Swetha Mahasivbhattu
Performance Test Engineer at CEI
Our company has not made many critical errors in getting technical support. Whatever difficulties our company has...
Read full review of BlazeMeter »
Rahul Shah
Principal Software Automation Engineer at PubMatic
For support, I generally use Google or other online sources.
Read full review of BlazeMeter »
ArtemCheremisin
Performance Test Engineer at BETBY
I haven't directly used BlazeMeter's technical support, but I have found that their online resources and community...
Read full review of BlazeMeter »
AndyBrown
Systems Engineer at a financial services firm
Perfecto's support goes above and beyond, with its automation support. We have biweekly meetings with some of...
Read full review of Perfecto »
Roland Castelino
QA Lead at BMO Financial
The customer support has improved over the past two years. They have probably remodeled their customer service,...
Read full review of Perfecto »
Maru Schitekat
Director at Nuevo Espacio TI
Technical support has been excellent.
Read full review of Perforce Delphix »
Anonymous User
Performance Architect at a tech vendor
My experience with the customer service and support have been very good.
Read full review of BlazeMeter »
Harold Pogue
Global IT Director of Digital Platforms. Digital and Connected Commerce at a healthcare company
The technical support is excellent.
Read full review of Helix ALM »
Anonymous User
IT Consultant at a tech services company
10 out of 10.
Read full review of Perforce Delphix »
Anonymous User
Solutions Consultant at a tech services company
I don't deal with them directly, but I would rate them as adequate.
Read full review of Helix ALM »
Vikram Katta
AVP at a financial services firm
The technical support is very good. I would give them ten out of ten.
Read full review of BlazeMeter »
Anonymous User
Chief Technology Officer at a insurance company
I rate the technical support a seven out of ten.
Read full review of Helix ALM »
Anonymous User
Senior Software Engineering Manager at a tech vendor
I would rate the support out of 10 as a solid 8, as they have been responsive and helpful.
Read full review of Klocwork »
Anonymous User
Head of Quality at a comms service provider
The support that we are getting is really valuable. The technical support is top-notch. There is a dedicated person...
Read full review of Perfecto »
WaqarTufail
Automation Architect at Aion Digital
The customer service is not available 24/7, which affects its rating. I would rate it as a seven because they respond...
Read full review of BlazeMeter »
Anonymous User
Product Owner & Scrum master at a financial services firm
I rate Delphix support eight out of 10. They are relatively responsive. Sometimes they don't respond as quickly as we...
Read full review of Perforce Delphix »
Anonymous User
Software Consultant at a manufacturing company
The Seapine representatives and the reps that helped us to land the test server were very responsive, helpful, and...
Read full review of Helix ALM »
Anonymous User
Senior Technical Consultant at a healthcare company
The technical support is good.
Read full review of Helix Core »
Anupam Narayan
Performance Engineer Manager at a financial services firm
I rate the technical support an eight out of ten.
Read full review of BlazeMeter »
AlonKalangel
DevOps Engineer at a manufacturing company
We work with engineers that support Perforce. If they need assistance then they contact Perforce themselves to ask...
Read full review of Perforce QA Wizard Pro [EOL] »
Anonymous User
Principal at a tech company
Customer Service: With the community version, the support is very sketchy. Once we bought into the enterprise version...
Read full review of Perforce Puppet »
AlexanderAgranovsky
Application Development Team Lead at Miura Pay
The customer support team is very responsive, proactive, and engages in conversations to ensure our needs are met.
Read full review of Klocwork »
Anonymous User
Assistant Vice President at a tech services company
We actually did reach out to the technical support and it was all right, not great. We didn't get the answers we needed.
Read full review of Perforce Acana »
Vijay kumar
Associate QA Manager at Xcel Serv Solution
For the paid version, we have our own technical support for BlazeMeter. They are helpful.
Read full review of BlazeMeter »
Anonymous User
SCM administrator at a tech company
Technical support for routine issues and tutoring beginners is absolutely the best. They follow up until you are...
Read full review of Helix Core »
Sivanesh Waran
Sr. Software Solution Engineer at Meteonic Innovation Pvt Ltd at Meteonic Innovation Pvt. Ltd.
Customer Service: Customer service is great. We are getting responses from support within a day. The local support (I...
Read full review of Klocwork »
Anonymous User
Senior Product Specialist at a tech services company
They're hyperresponsive. They have regular calls to see what exactly we are doing with Klocwork and how we are doing....
Read full review of Klocwork »
Suresh Vaddi
Senior Engineer at CIBER
If there are issues I update it in a chat and the technical support creates a ticket ID for follow-up. Sometimes they...
Read full review of BlazeMeter »
Anonymous User
Works
Their support is pretty good and normally gets back to me within one day. One time, instead of the support rep taking...
Read full review of BlazeMeter »
Anonymous User
Senior Software Engineer at a manufacturing company
We have not encountered any problems at my level. I have no idea how the technical support is.
Read full review of Klocwork »

Review 1 of 30

Technical Support

No Data Available

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