Compare Dell Technologies vs Perforce

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Popular Solutions

Dell PowerEdge R-Series

136 reviews

15 reviews

30 reviews

20 reviews

6 reviews

0 reviews

Top Industries

Computer Software Company

14%

Manufacturing Company

10%

Financial Services Firm

10%

Government

Financial Services Firm

14%

Manufacturing Company

13%

Computer Software Company

13%

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
KuldeepSingh4
Technical Solution Architect at a tech vendor
I am dedicated to Cisco and work with multiple products as a consultant from one of the managed service providers....
Read full review of Dell vSAN Ready Nodes »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
VP IT Operations at a computer software company
We use Dell PowerEdge Rack Servers primarily in a virtualized environment for our company. Our company performs all...
Read full review of Dell PowerEdge R-Series »

Review 1 of 5

Glenford John
Product Manager, Device Integration at a comms service provider
We started using Perfecto to help us save costs. We gave out devices to a lot of content partners. At one point, we...
Read full review of Perfecto »
Harold Pogue
Global IT Director of Digital Platforms. Digital and Connected Commerce at a healthcare company
The primary use case is controlling and documenting project documents, requirements, tests, traceability between...
Read full review of Helix ALM »
Krishna M Gopalakrishnan
Manager, Quality, Functional Safety, Cybersecurity Embedded Processing at a manufacturing company
I work on tools such as Klocwork, LDRA, as well as Jira and Confluence, focusing more on the software quality...
Read full review of Klocwork »
Daniel Kirschner
Technical Lead, Methods & Tools at Volkswagen
We use Helix Core in our software development processes as a configuration management solution. Our typical use cases...
Read full review of Helix Core »
Saufi Salim
Unix Consultant at ExxonMobil
My main use case for Perforce Puppet is for configuration management.
Read full review of Perforce Puppet »

Review 1 of 5

Customer Service

Roberto Hung
Automation Instrumentation Consultant at Andrade Gutierrez
I rate their customer service at nine out of ten since our requests have been attended to in a timely manner.
Read full review of Dell PowerEdge MX- Series »
Muhammed Imran
Officer, System Administrator at SKGH
I would rate technical support a four out of five. Technical support is good.
Read full review of Dell Unity XT »
Farhan SadikAkil
Solutions Architect at GBPL
Support takes a long time. In Bangladesh, we do not have a dedicated support team available for all products. For...
Read full review of Dell PowerProtect DD (Data Domain) »
ClaudioSalgado
IT Architect Consultant at RTFM
I have rated their customer support 8.5 out of 10, though I have not directly interacted with their support before.
Read full review of Dell APEX »
Abdellah Djebli
Senior Technical Manager, Epic program at a healthcare company
The technical support services are good, especially when we have connected with the right individuals or specialists.
Read full review of Dell NetWorker »
Vladimir Gorskov
Business Technical Leader at Hexagon AB
My experience with the customer service and technical support of Dell Enterprise Desktops and Laptops is that they...
Read full review of Dell Enterprise Desktops and Laptops »
MarcGaethofs
ICT manager at Thys Bouwprojecten
The technical support is fairly good. The team has certified and trained engineers. We contact them if we have an...
Read full review of Dell PowerEdge FX [EOL] »
StanislawTrajewski
IT Director at SANHA Polska
The solution's customer service is excellent.
Read full review of Dell PowerStore »
Vasanth_Kumar
Director Of Information Technology at a outsourcing company
We've dealt with technical support in the past. We dealt with HP, IBM, and Cisco a long time ago, and we find Dell...
Read full review of VxRail »
MoinShah
System Administrator at Data Edge Limited
When we encounter critical issues, a less experienced engineer often handles the initial response, leading to delays...
Read full review of Dell ObjectScale »
Anonymous User
Sr. Solutions Architect at a financial services firm
Customer Service: Top notch. Technical Support: Excellent.
Read full review of Dell SRDF (Symmetrix Remote Data Facility ) [EOL] »
Anonymous User
IT Manager
On a scale from one to 10, I'd probably give EMC customer support an 11. It's been really good. We do have premium...
Read full review of Dell Unity XT »
Anonymous User
CISO Admin at a analyst firm
The solution’s technical support is amazing.
Read full review of Dell PowerStore »
Evangelos Nikolaidis
Freelance IT Professional at a energy/utilities company
We did not need to contact their technical support.
Read full review of Dell Unity XT »
David Winegar
Network Admin at Jefferson County Washington
Technical support is perfect. We use it all the time.
Read full review of Dell SC Series »
Anonymous User
Business Continuity and Data Center Manager at a outsourcing company
I never contacted them. We are usually able to resolve any issues within the company.
Read full review of Dell PowerEdge R-Series »
Anonymous User
IT
Excellent.
Read full review of Dell NetWorker »
Anonymous User
Sr, Storage Engineer at a manufacturing company
The customer service was pretty good.
Read full review of Dell PowerEdge MX- Series »
Anonymous User
Software Engineer at a comms service provider
For us, technical support is excellent. Support is thorough and the next business day they are on site. Previously,...
Read full review of Dell PowerEdge VRTX [EOL] »
Anonymous User
Sr Network Administrtor at a consumer goods company
The technical support was poor, even during the port or 2TB limit. It was rare to hear back from the technical...
Read full review of Dell XtremIO »
Mohamed Fahim
Logistics Supervisor at Fetchr
Technical support is very good.
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
Network Admin at a university
So far, the technical support has been pretty good. We actually worked with a third-party who worked with Dell on the...
Read full review of VxRail »
Anonymous User
Network Engineer at a tech services company
The technical support is really good. I can open up a chat support session with them, then they can either resolve it...
Read full review of Dell Unity XT »
Anonymous User
Senior IT Analyst at a pharma/biotech company
We called them and put in a service ticket on the power supply issue. We tried a few things and then they sent us...
Read full review of Dell Unity XT »
Anonymous User
Windows Administrator at a financial services firm
Technical support depends on the technician. Usually most technicians are knowledgeable but sometimes you get a few...
Read full review of Dell XtremIO »
Margarito Aguilar Sanchez
IT Manager at Fragua
The technical support we get from Dell now is good but it all depends on the level of support. That is based on the...
Read full review of Dell PowerStore »
Anonymous User
CTO at Cloud Technology
Technical support is good. When you purchase it, there is one-year technical support from Dell. You can renew it...
Read full review of Dell PowerFlex »
Anonymous User
Infrastructure Manager
I would give them an eight out of 10. They are knowledgeable and solve my issues in a timely manner.
Read full review of Dell Unity XT »
Anonymous User
Group manager at a government
During the installation phase, Dell's support services are top-notch. I rate the technical support a six or seven out...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Director of Infrastructure Services at a tech services company
I would give technical support a rating of 7/10.
Read full review of Dell XtremIO »

Review 1 of 30

Swetha Mahasivbhattu
Performance Test Engineer at CEI
Our company has not made many critical errors in getting technical support. Whatever difficulties our company has...
Read full review of BlazeMeter »
Roland Castelino
QA Lead at BMO Financial
The customer support has improved over the past two years. They have probably remodeled their customer service,...
Read full review of Perfecto »
Govindaraj Ponnusamy
Automation Architect at a tech consulting company
Whenever we have a doubt about mobile device testing, we just go to the Perfecto site and what we need will be there....
Read full review of Perfecto »
GaneshMuralidharan
Global Delivery Head at Vaisesika consulting
There is minimal support available for BlazeMeter. You have to use the internet and try to do some searches to find...
Read full review of BlazeMeter »
Ryan Mohan
Quality Assurance Manager at a financial services firm
Technical support is absolutely phenomenal. I've worked with them very closely on many occasions. Whether it's...
Read full review of BlazeMeter »
Specialist677
Specialist at a non-tech company
The technical support is good. They support us whenever we need it.
Read full review of Klocwork »
Anonymous User
Senior Quality Assurance Automation Engineer / Manager at a non-profit
Technical support has been great.
Read full review of BlazeMeter »
Anonymous User
Automation Consultant at a consultancy
I work closely with my Perfecto vendor and he is very supportive. Every time there is a new update he will share it...
Read full review of Perfecto »
Anonymous User
SCM administrator at a tech company
Technical support for routine issues and tutoring beginners is absolutely the best. They follow up until you are...
Read full review of Helix Core »
Anonymous User
Sr. Test Engineering Manager - Embedded Linux SW / RF at a comms service provider
I have used the support from Klocwork. There was a transition time when we started using the solution which was not...
Read full review of Klocwork »
Anonymous User
Cheif Principal Architect at a computer software company
I rate the technical support a seven out of ten.
Read full review of Perforce Delphix »
Anonymous User
Assistant Vice President at a tech services company
We actually did reach out to the technical support and it was all right, not great. We didn't get the answers we needed.
Read full review of Perforce Acana »
Daniel Kirschner
Technical Lead, Methods & Tools at Volkswagen
The customer service and support are excellent. During a difficult case involving IDP integration, I received an...
Read full review of Helix Core »
Swati P
Deputy Manager Quality Assurance at eInfochips
Technical support is quite good. We have a vendor partner in India and they do a good job of supporting us.
Read full review of Klocwork »
Anonymous User
Technology services specialist at a financial services firm
They are very good. In the beginning, they held a workshop with our team, and whenever we ask questions, we are...
Read full review of BlazeMeter »
Anonymous User
Associate Software Engineer at a financial services firm
We get pretty good response times and I have someone I can contact very quickly if I have a problem.
Read full review of Perfecto »
Pranay Mishra
Director - Quality Excellence at a manufacturing company
Vendor support is okay, however, I do not deal directly with them in my current role. During the initial phase when I...
Read full review of Klocwork »
Anonymous User
Regional Head Customer Experience at a financial services firm
We have had contact with technical support and they are good. We have no issues with them.
Read full review of Perfecto »
Anonymous User
Test Manager at a tech company
I would give the technical support a 5/10.
Read full review of BlazeMeter »
WaqarTufail
Automation Architect at Aion Digital
The customer service is not available 24/7, which affects its rating. I would rate it as a seven because they respond...
Read full review of BlazeMeter »
Gururaj-Rao
Integration Supervisor Lead at Visteon Corporation
Vendor support is adequate. During the initial phase, there was a need for follow-ups and clarifications, which...
Read full review of Klocwork »
Anonymous User
Solutions Consultant at a tech services company
I don't deal with them directly, but I would rate them as adequate.
Read full review of Helix ALM »
Anonymous User
Senior Software Engineer at a manufacturing company
We have not encountered any problems at my level. I have no idea how the technical support is.
Read full review of Klocwork »
AlexanderAgranovsky
Application Development Team Lead at Miura Pay
The customer support team is very responsive, proactive, and engages in conversations to ensure our needs are met.
Read full review of Klocwork »
Anonymous User
Senior Technical Consultant at a healthcare company
The technical support is good.
Read full review of Helix Core »
Anonymous User
Manager at a insurance company
So far, so good. We haven't created an official service ticket yet, but the inquiry and the follow-up seem to be good.
Read full review of Perfecto »
Anonymous User
Software Consultant at a manufacturing company
The Seapine representatives and the reps that helped us to land the test server were very responsive, helpful, and...
Read full review of Helix ALM »
AlonKalangel
DevOps Engineer at a manufacturing company
We work with engineers that support Perforce. If they need assistance then they contact Perforce themselves to ask...
Read full review of Perforce QA Wizard Pro [EOL] »
Mehmet-Melek
Quality Assurance Engineer at a financial services firm
We encountered a problem when we ran the POC process. We contacted support, the consultant opened a ticket and then...
Read full review of Perforce Delphix »
Anonymous User
Software QA Analyst at a tech company
Customer Service: Customer service was so-so. They didn't seem willing to add the missing features for our project...
Read full review of Helix ALM »

Review 1 of 30

Technical Support

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