Compare Dell Technologies vs Optimizely

Dell Technologies

Based on 2037 reviews.

Optimizely

Based on 7 reviews.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

147 reviews

Dell Unity XT

13 reviews

Dell PowerStore

129 reviews

Optimizely

0 reviews

Top Industries

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

Government

Computer Software Company

14%

Comms Service Provider

10%

Outsourcing Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Lead Architect at a comms service provider
I started as a Storage and Backup Administrator and have been working with Data Protector and Dell PowerProtect Data...
Read full review of Dell PowerProtect Data Manager »

Review 1 of 5

No Data Available

Customer Service

OssamaHelmy
Telecommunication Department Head at Khalda Petroleum Company
We haven’t had to contact technical support in the last two years except for registration.
Read full review of Dell PowerEdge C- Series »
HansThilen
System Technician at Lidingö stad
I would rate their support a ten out of ten.
Read full review of Dell PowerStore »
Gianpaolo-Mazzola
Presales Engineer at Project Informatica srl
The technical support by Dell PowerMax is satisfactory, however, there is room for improvement. Dell could be more...
Read full review of Dell PowerMax »
Syed Masuood
Country manager at Asta Innosys
We did not directly go to Dell support because we were going through Nutanix. From what I have heard, I would rate...
Read full review of Dell PowerEdge R-Series »
MinaMagdy1
Senior System Engineer at a tech vendor
Technical support from Dell is very good. They've always offered very good. So far, we've been very satisfied.
Read full review of VxRail »
KiewietKritzinger
Nutanix at Senior System Engineer
Serviceability, scalability, and supportability depend on the region. Based in South Africa, Dell South Africa has...
Read full review of Dell PowerStore »
Anil Rahulwar
Storage Engineer at Movate
The tech support is good.
Read full review of Dell PowerScale (Isilon) »
Yonathan Ethan
Senior System Administrator at a recreational facilities/services company
I would assess the customer service for Dell PowerEdge R-Series as excellent. In Israel, it's with the Yael group,...
Read full review of Dell PowerEdge R-Series »
Muzamil Yakub
Chief Executive Officer at Infoview Limited
It's really good. Especially once you subscribe to the pro support, their support is excellent. If they have parts...
Read full review of Dell PowerEdge R-Series »
Naresh Ochani
Director at Newera Informatique pvt.ltd
My clients have been satisfied with the support from Dell PowerScale (Isilon).
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Manager Private Cloud Solutions at ufone
We have regular contact with the customer support team. We recently changed the ECRS server to the LCDRS server. This...
Read full review of Dell CloudIQ »
Anonymous User
Deputy CIO at a insurance company
Dell EMC technical support is very good. I would rate them a 10 out of 10. They take you by the hand and walk you...
Read full review of Dell Unity XT »
Kees Van Vliet
VMware Specialist at Haaglanden Medisch Centrum
Tech support is generally good, but there can be challenges, especially when dealing with support from India....
Read full review of Dell PowerEdge R-Series »
Anonymous User
Director at a pharma/biotech company
Technical support is excellent.
Read full review of Dell XtremIO »
Anonymous User
System Engineer at ITVision
They are good. The visibility of Dell is very strong in Egypt, especially in the north where most of the engineers...
Read full review of Dell PowerEdge R-Series »
Anonymous User
BDM at a tech services company
We have used the technical support and professional services of Dell. They have been good to work with.
Read full review of Dell PowerStore »
Anonymous User
Principal Architect at a computer software company
I don't interact with them a lot. I would summarize them as being average.
Read full review of Dell Avamar »
Anonymous User
Storage Team Manager at a government
Their technical support is really good. We are using one of their monitoring tools and it phones home to the...
Read full review of Dell PowerMax »
Anonymous User
Systems Administrator at a energy/utilities company
Good tech support. We can usually get a parts dispatch without too much fuss.
Read full review of Dell Unity XT »
Foiz Ahmed
Chief Operating Officer at Constor Solutions
Being a Dell partner for the last 12 years, we know who to contact when our customers have problems with Dell...
Read full review of Dell PowerStore »
ThibaudLENIK
Solutions Architect at Bechtle
I haven't had contact with technical support for a long time. In the past they were fine.
Read full review of Dell PowerEdge VRTX [EOL] »
Mohammed Mahrous
Storage Support Manager at Alinma Bank
Dell EMC has one of the best support organizations, worldwide. We have multiple vendors, but Dell EMC is one of the...
Read full review of Dell Unity XT »
Anonymous User
Field Solution Architect at a financial services firm
I've never used technical support. Out-of-the-box it works, and if it doesn't, then the client deals with it...
Read full review of Dell PowerEdge R-Series »
OlegIvanov
General Director at miromix unitedMiroMIX United
Technical support is helpful. The Dell rep office in the country has many experienced techs. We also have a lot of...
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Pre-Sale Specialist at a computer software company
Dell has a warehouse of spare parts. In general, if customers purchase next-business-day support and expect weekend...
Read full review of DD Boost »
Steffen Gaede
Data center admin at Geomar
We are supposed to have technical support from Europe, but until now we have only received support from India.
Read full review of Dell PowerScale (Isilon) »
Margarito Aguilar Sanchez
IT Manager at Fragua
The technical support we get from Dell now is good but it all depends on the level of support. That is based on the...
Read full review of Dell PowerStore »
Anonymous User
G. Manager- Technical Services
I have been in contact with technical support and the experience was good.
Read full review of Dell XtremIO »
Anonymous User
Sr. Manager, Data Center Practice at a tech services company
We have full Dell support. One time, my engineer was in the lab and knocked a power cable loose. I got an email...
Read full review of Dell PowerStore »
Anonymous User
Engineer at a energy/utilities company
It has been good. I'd rate them at least a nine out of ten. There was a little hiccup where they sent one of our...
Read full review of Dell PowerEdge R-Series »

Review 1 of 30

Anonymous User
Design Director at a tech company
Customer Service: Customer service is excellent! It is also backed up by a very engaged community, ready to help you...
Read full review of Optimizely »
Anonymous User
Product Development Manager at a consultancy
Customer Service: Customer service is wonderful. Technical Support: Technical support is wonderful.
Read full review of Optimizely »
Anonymous User
AB Testing and Web Optimization Specialist at a manufacturing company
Customer Service: 8 out of 10. They are a growing company so there have been a couple of handoffs but each time has...
Read full review of Optimizely »
Anonymous User
Senior MVT Developer (Multivariate Testing) at a marketing services firm
Customer Service: Customer service is the best in the testing industry; transparent support along with a very strong...
Read full review of Optimizely »
Anonymous User
Especialista de Optimización Web/Mobile at a transportation company
Customer Service: We selected Optimizely among others because of its customer service, which is the best. Technical...
Read full review of Optimizely »

Review 1 of 5

Technical Support

No Data Available

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