Compare Dell Technologies vs Logicalis

Dell Technologies

Based on 2455 reviews.

Logicalis

Sample Customers

Dell IT Service Desk

KMC Solutions, Cabarrus County School District, Rococo, Amerijet Holdings Inc.

Logicalis Service Desk

Toyota, Obvion, BendBroadband, Korn Ferry, Vita Group, Garmin

Popular Solutions

Dell PowerEdge R-Series

178 reviews

Dell PowerStore

162 reviews

Dell Unity XT

8 reviews

Top Industries

Outsourcing Company

11%

Manufacturing Company

10%

Financial Services Firm

Construction Company

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

No Data Available

Customer Service

Eoin O’Brien
Director of Global Platform at a computer software company
I would evaluate Dell support as a nine out of ten. Any instance that we've had to open with Dell or any support...
Read full review of Dell PowerStore »
Branko Cirovic
Storage Engineer at Comtrade Group
The tool's support is good.
Read full review of Dell PowerScale »
HansThilen
System Technician at Lidingö stad
I have stable support from the vendor with stable servers and storage. Regarding technical support from Dell, if I...
Read full review of Dell PowerVault »
Systemarchi67
Systems Architect at Tebicom SA
Technical support for the solution is good.
Read full review of Dell Unity XT »
Mahmoud-Yassin
Head of IT Infrastructure and Security Operations at United Arab Bank
Excellent. The technical support at EMC is one of the best I have known.
Read full review of DD Boost »
Ali Abdullrahman
Dell Services Manager at ICS Technologies
The technical support services are good.
Read full review of Dell PowerEdge T-Series »
Farhan SadikAkil
Solutions Architect at GBPL
Support takes a long time. In Bangladesh, we do not have a dedicated support team available for all products. For...
Read full review of Dell PowerProtect Data Domain »
MD-MONIRUZZAMAN
Assistant Vice President at Shahjalal Islami Bank Limited
We faced some issues with support. The engineers took too long to provide support, causing problems like backup stops...
Read full review of Dell NetWorker »
Joshua Kurian
Sr. Technical Architect at StarOne IT Solutions
The solution provides very good technical support.
Read full review of Dell PowerEdge MX- Series »
Abful Momin
Network Administrator at Grameen communications
The solution’s technical support is very good. Once, our server's motherboard was not responding, and Dell replaced...
Read full review of Dell PowerEdge C- Series »
Wes Anderson
Systems Administrator at Engineering Innovation, Inc.
My company has been using Dell Business Laptops for 20 years, since the inception of the company. When we chose Dell...
Read full review of Dell Business Laptops »
AmalludinYahya
Principal Engineer at AXS
For support of Dell PowerEdge MX- Series, I would rate Dell a seven, as their support for EMC storage is not as...
Read full review of Dell PowerEdge MX- Series »
Abdelrahman Mohamed
Senior Sales Engineer at a tech services company
The level of technical support depends on your SLA. You have, for example, next business day, full support, full...
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Unit Head Systems Admin at Emirates National Schools
Dell's support is excellent - if any issues occur, we open the case, and the maintenance gets done. The only problem...
Read full review of Dell Avamar »
JaynalPervez
HPC Admin at University of Texas Health Science Center at San Antonio
Dell PowerVault doesn't have much support since it is cheap and cheap.
Read full review of Dell PowerVault »
Anonymous User
Technical Consultant at a tech services company
Dell support is very good.
Read full review of Dell ObjectScale »
Anonymous User
Storage Backup Administrator at a tech services company
The customer support for Dell PowerScale is very good because it is a Dell product, and the support system provides...
Read full review of Dell PowerScale »
Anonymous User
Infrastructure Architect at a retailer
I have been very happy with customer service and technical support.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Software Engineer at a comms service provider
We have contacted Dell support many times. Usually, we contact them about faulty hardware. We are satisfied. They've...
Read full review of Dell PowerEdge VRTX [EOL] »
Anonymous User
Sr. Solutions Architect at a financial services firm
Customer Service: Top notch. Technical Support: Excellent.
Read full review of Dell SRDF (Symmetrix Remote Data Facility ) [EOL] »
Anonymous User
Principle Technology Services Engineer at a manufacturing company
The solution’s technical support is pretty decent.
Read full review of Dell PowerStore »
Ryan Parker-Hill
System Team Leader at Deakin University
The support has been mixed. If you get through to the right engineers, you can get problems resolved incredibly...
Read full review of Dell PowerScale »
Anonymous User
Solutions Architect at a tech services company
I have not used the technical support myself because I'm the architect building out the solution.
Read full review of Dell Unity XT »
Anonymous User
Systems Administrator at a computer software company
The technical support is good. Whenever we ask for clarification on an action plan, we get the required feedback so...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Storage Admin at a financial services firm
We haven't used any tech support for this product.
Read full review of Dell PowerMax »
Anonymous User
Director de Explotación IT. COE. at a security firm
I would give technical support a rating of 10/10.
Read full review of VNX [EOL] »
Siva Padmanabhan
IT Officer at Queens University Belfast
The pricing is a little bit higher, however, for the support you get, it's worth it.
Read full review of Dell PowerEdge R-Series »
Anonymous User
International Infrastructure Lead at a energy/utilities company
I have contacted Dell support once or twice for issues related to volume on the storage side. The interaction with...
Read full review of Dell PowerStore »
Anonymous User
Sales Manager at a tech services company
The first layer of technical support is not well equipped to help you identify the root cause of issues. However, the...
Read full review of VxRail »
Anonymous User
President at a tech services company
The solution provides good technical support.
Read full review of Dell PowerStore »

Review 1 of 30

No Data Available

Technical Support

No Data Available

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