Compare Dell Technologies vs Logicalis

Dell Technologies

Based on 2606 reviews.

Logicalis

Sample Customers

Dell IT Service Desk

KMC Solutions, Cabarrus County School District, Rococo, Amerijet Holdings Inc.

Logicalis Service Desk

Toyota, Obvion, BendBroadband, Korn Ferry, Vita Group, Garmin

Popular Solutions

Dell PowerEdge R-Series

197 reviews

Dell Business Laptops

248 reviews

Dell PowerStore

171 reviews

Top Industries

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

No Data Available

Customer Service

ErmiasGirma
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
The technical support is very helpful. Despite some challenges in the past, the support team is knowledgeable, and...
Read full review of Dell NetWorker »
Gouranga Maiti
Sr. Project Manager IT at ITC Ltd
Dell's support is nice.
Read full review of Dell XtremIO »
Mina-Magdy
Senior Cloud Solution Architect at Oracle
Technical support from Dell is very good. They've always offered very good. So far, we've been very satisfied.
Read full review of VxRail »
Jose Endo
Analista de Infraestrutura at a computer software company
Dell's customer support for the laptops is very good, and support is usually very fast. I would rate customer support...
Read full review of Dell Business Laptops »
Paul Maye
IT Technical Lead at a computer software company
I've only needed to use Dell's support for these devices a handful of times. They have been very responsive, with...
Read full review of Dell Business Laptops »
Wesam Qashou
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
I give Dell EMC support a perfect 10.
Read full review of Dell RecoverPoint »
Thomas Ariyibi
IT Analyst at Rockwell Constructions
I started using AMD GPU chips this year, and multitasking has been unreal on them; I don't experience any issues with...
Read full review of Dell Business Laptops »
SandeepSingh16
Solutions Architect at DXC Technology
I would rate their tech support a nine out of ten, as I have never faced any challenges.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Technical Specialist at a tech services company
EMC technical support is good in India. They meet the SLAs well.
Read full review of VNX [EOL] »
Anonymous User
Storage And Virtualization Architect at a legal firm
The support is very good.
Read full review of Dell Unity XT »
Robert Ivanusa
Director Of IT And Corporate Security at SLOVENSKI DRŽAVNI HOLDING, d.d.
I would rate customer support as excellent.
Read full review of Dell PowerEdge R-Series »
Anonymous User
IT Technical Consultant at a tech vendor
We're quite satisfied with the level of technical support provided. They're great. They're knowledgeable and...
Read full review of VxRail »
Todd Grimes
IT Architect at Synoptek
Their support is probably the best I have ever worked with.
Read full review of Dell SC Series »
Rodney Barnhardt
Server\Storage Administrator at Charlotte Pipe and Foundry
Customer Service: Our customer service is outstanding. As with many Dell EMC accounts, there is a primary person...
Read full review of VxRail »
SumitRoy
Media Architect at Rogers Communications
I have used the customer support directly for Dell PowerEdge R-Series. We have a partnership and an agreement with...
Read full review of Dell PowerEdge R-Series »
Andrius Paplauskas
Group Team Lead, Enterprise Solutions at a consultancy
The benefit of using Dell PowerStore is that we have comprehensive and excellent support from Dell. While we haven't...
Read full review of Dell PowerStore »
Wasi Rizvi
IT Specialist at a university
I personally don't deal with customer support but due to multiple unsuccessful attempts to upgrade, my administrator...
Read full review of Dell NetWorker »
Anonymous User
Professional Services Architect at Matrix
I have not used their technical support.
Read full review of Dell PowerEdge R-Series »
Sofien SMIDA
Head of Data Center at National Center of Informatics
I would rate technical support a six and a half.
Read full review of Dell RecoverPoint for Virtual Machines »
Anonymous User
Data Center Architect at Iron Bow Technologies
Our customers have only had to use technical support for replacing drives and things like that. When they do, they...
Read full review of Dell Unity XT »
Anonymous User
Senior Consultant Server & Storage
Customer Service: 10 of 10. Technical Support: 10 of 10.
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Asst.Manager - IT Operations at a retailer
One thing I would like to explicitly mention here is the EMC support. It is by far one of the best supports you will...
Read full review of VNX [EOL] »
Anonymous User
Leiter System Management and Datacenter at a computer software company
On a scale from one to ten, I would rate customer service as a nine. The support is good, and of course, we have...
Read full review of Dell PowerEdge R-Series »
Evangelos Nikolaidis
Freelance IT Professional at a energy/utilities company
We did not need to contact their technical support.
Read full review of Dell Unity XT »
Gaurav Goel
Director, Enterprise Architecture at a healthcare company
The technical support has been good so far but we are still in the evaluation phase and have not run into any major...
Read full review of Dell PowerStore »
Anonymous User
Senior Systems Engineer at a manufacturing company
Technical support is very good to excellent. We have a dedicated Dell support team, and they are very knowledgeable....
Read full review of Dell PowerEdge R-Series »
Marco Antonio Cavallo Jr.
Head of Alliances at CGN Research & Advisory
In Latin America, the customer service and support team is quite good. Dell has good support in Latin America,...
Read full review of Dell Data Protection - Endpoint Security Suite [EOL] »
Adalberto Filho
Storback at storback
Dell EMC support is good.
Read full review of Dell NetWorker »
Fred Armantrout
Senior System Specialist at Burns & McDonnell
In most instances, we've had good support with quick resolutions. One incident occurred during an upgrade to a SAN...
Read full review of Vblock [EOL] »
Chathura Nuwan
System Engineer at a tech consulting company
The customer support for Dell PowerEdge T-Series is great as they provide on-call and remote support when needed.
Read full review of Dell PowerEdge T-Series »

Review 1 of 30

No Data Available

Technical Support

No Data Available

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