Compare Dell Technologies vs KiSSFLOW

Dell Technologies

Based on 2606 reviews.

KiSSFLOW

Based on 13 reviews.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

197 reviews

Dell Business Laptops

248 reviews

Dell PowerStore

171 reviews

KiSSFLOW

0 reviews

OrangeScape PaaS Cloud [EOL]

0 reviews

Top Industries

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

Construction Company

14%

Financial Services Firm

13%

Outsourcing Company

10%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

AlessandroFabris
Managing Director at IALC
Currently, we use boards to manage various processes. The main processes we manage with KiSSFLOW are quality control,...
Read full review of KiSSFLOW »
Anonymous User
Oracle Web Administrator at a tech services company

Read full review of OrangeScape PaaS Cloud [EOL] »

Review 1 of 2

Customer Service

Steve Costello
IT Administrator at a healthcare company
I would rate Dell support an 8.5 or nine out of ten since you're not too long on the phone. You're talking with...
Read full review of Dell Business Laptops »
Naresh K
Senior System Administrator at a comms service provider
Technical support is not sufficient. It needs improvement to be comparable to HP's call center which is knowledgeable...
Read full review of Dell Storage Resource Manager (SRM) »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
The support that we get from Dell is really important because everything works fine when it's working fine, but...
Read full review of Dell PowerMax »
HansThilen
System Technician at Lidingö stad
I have stable support from the vendor with stable servers and storage. Regarding technical support from Dell, if I...
Read full review of Dell PowerVault »
NaveedMuhammad
Head Of Infrastructure at Enterprise IT Solutions
Customer expectations are that if they have purchased the product from the vendor, at least the startup should be...
Read full review of Dell PowerVault »
Peter_White
Operational Technology Specialist & Mining & Engineering Advisor at a construction company
The customer service is great. I have not had to use it for a while, which has been awesome, but previously, I used...
Read full review of Dell Business Laptops »
TheinLin
System Engineer at a outsourcing company
I would rate the technical support of Dell at a seven. The technical support from Dell could be better.
Read full review of Dell PowerVault »
Jude Tan
System Administrator at QGIRCO
Earlier, the technical support was from the UK or the US. There used to be a good flow to the technical support....
Read full review of Dell PowerEdge C- Series »
Yaswanth Yathaluru
Sr. Storage & Backup Engineer at a retailer
We have direct Dell support only.
Read full review of Dell PowerScale »
Rolando-Rodriguez
Pre sales Engineer at Sonda S.A.
I haven't had any experience with tech support because I'm in presales.
Read full review of VxRail »
Isaac Fisher
Chief Financial Officer at STL
We have been satisfied with technical support. They've been helpful and responsive.
Read full review of Dell NetWorker »
Anil Rahulwar
L3 Storage Engineer at Capgemini
Support is good because they are available 24/7.
Read full review of Dell PowerEdge XE-Series »
Alber Lau
Division Director, Solution Business at Genesis Technology Inc.
The tool's support is good.
Read full review of Dell vSAN Ready Nodes »
Anonymous User
Director of Technical Support at a tech services company
Customer Service: No. Technical Support: Bad. The service left much to be desired, even with the proper support.
Read full review of Dell PowerProtect Data Domain »
GopiP1
Data Center Engineer at Times Internet
I would rate the technical support a seven out of ten.
Read full review of Dell PowerStore »
Anonymous User
Technical Consultant at a tech services company
The technical support isn't as good as it could be. They are rather slow to respond. They should work towards getting...
Read full review of Dell Avamar »
Anonymous User
Principal Consultant at Systems Limited
The technical support is usually good but they are not very robust.
Read full review of Dell PowerStore »
Anonymous User
Moe Infrastructure Data Center at a transportation company
Customer support from Dell has been used and it is efficient support that responds instantly. The system can send...
Read full review of Dell PowerVault »
Anonymous User
System engineer at a engineering company
We encounter challenges, which we escalate to our internal support team and engage for resolution. The process seems...
Read full review of VxRail »
SkylerWilliams
Electrical Engineer Ii at Lafayette Utilities System LLC
I evaluate Dell PowerStore's support as the best available. I was on the phone with a support engineer about two to...
Read full review of Dell PowerStore »
Tooritsemoshe Ojei
Server System Manager at First City Monument Bank Limited
I rate customer service and support an eight out of ten.
Read full review of Dell PowerEdge VRTX [EOL] »
Anonymous User
Solutions Architect at a tech services company
We've used technical support but it wasn't Unity's fault, it was the customer's. The tech support is very good.
Read full review of Dell Unity XT »
Anonymous User
Division of Administration at a government
The technical support is good. I had a few minor difficulties understanding some of the advice being offered because...
Read full review of Dell PowerScale »
Mac Wang
Project Manager at Realnux
Their response is quick. We just email or telephone to contact their support center. Dell EMC has local service in...
Read full review of Dell ObjectScale »
Vince Vitro
Sr Solutions Architect at a healthcare company
I'd rate Dell EMC support eight out of 10. It's pretty good. They actively monitor the array, and it dials home to...
Read full review of Dell PowerMax »
Anonymous User
Coordinator Team Infrastructure at a tech services company
When you have someone on the line from Dell's support team, then everything becomes perfect, especially if they are...
Read full review of Dell PowerStore »
Anonymous User
Station Manager at a tech services company
Dell support is proactive. I'm happy with their support. They're active and supportive.
Read full review of VxRail »
KristianPalsmar
Director of Technology
I'm very satisfied with the company's technical support. It's very nice. We were using Dell's Copilot Support and it...
Read full review of Dell SC Series »
Anonymous User
International Infrastructure Lead at a energy/utilities company
I have contacted Dell support once or twice for issues related to volume on the storage side. The interaction with...
Read full review of Dell PowerStore »
Cees Rhebergen
Technical Consultant at KPN IT Solutions - Trusted Services
I have not needed technical support. Until now I don't need technical support.
Read full review of Dell VxBlock System »

Review 1 of 30

Nicholas Githinji
Project Manager at Ramco Systems
I have an admin account and can easily work on the system unless it's a bug. The documentation and support team is...
Read full review of KiSSFLOW »
Idris Oyibo Igagwu
Integration Developer at FHI 360
Kissflow has extensive documentation. You can go to the documentation page to see how you could do something, for...
Read full review of KiSSFLOW »
AlessandroFabris
Managing Director at IALC
We have escalated questions to KiSSFLOW's technical support, and we have been quite satisfied with their assistance....
Read full review of KiSSFLOW »
Kristine Ismael
Partner at Ismael and Co., CPAs
I have contacted the support team. The support team responds to queries in two to three days. They always reach out...
Read full review of KiSSFLOW »
Shanmuga Durai
Data Analyst at Testbook
The support team responds fast. The wait time is two to three minutes. If they do not understand the issue, we can...
Read full review of KiSSFLOW »
Aditya Pandey
Analyst at a tech company
Customer support is prompt in their reply, and they can usually provide us the solutions in some time.
Read full review of KiSSFLOW »
Manish Kumar Sah
Digital Consultant at a mining and metals company
We haven't gotten into any detailed technical discussions with the company yet. We only talked about the product's...
Read full review of KiSSFLOW »
Anonymous User
Manager, Technology at a financial services firm
The technical support is quite responsive and they are quick to resolve issues.
Read full review of KiSSFLOW »
Anonymous User
Human Resources Advisor at a tech services company
The solution's technical support is very helpful.
Read full review of KiSSFLOW »

Review 1 of 9

Technical Support

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