Compare Dell Technologies vs Infoblox

Dell Technologies

Based on 1981 reviews.

Infoblox

Based on 74 reviews.

Overview

Information Not Available

Infoblox is a technology company in California's Silicon Valley. It was founded in 1999 in Chicago, Illinois, by Stuart Bailey, who was at the time a technical lead for the Laboratory for Advanced Computing/National Center for Data Mining at the University of Illinois. In 2010, Infoblox acquired network automation vendor Netcordia to complement its core network services products with technologies for network task automation.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

170 reviews

Dell Unity XT

13 reviews

Dell PowerStore

119 reviews

Infoblox Advanced DNS Protection

7 reviews

Infoblox BloxOne Threat Defense

4 reviews

Infoblox IPAM

2 reviews

Top Industries

Computer Software Company

13%

Manufacturing Company

10%

Financial Services Firm

Government

Financial Services Firm

12%

Manufacturing Company

10%

Computer Software Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at a tech services company
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at a computer software company
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

AS58
Software Engineering Manager at a tech vendor
My main use case for Infoblox NIOS is the services which it offers like DNS, DHCP, and IPAM. It is highly reliable...
Read full review of Infoblox NIOS »
Mike Yalden
Enterprise Security Architect at a tech services company
I have been using Infoblox BloxOne DDI for IPAM, which is IP address management, for quite some time, probably about...
Read full review of Infoblox BloxOne DDI »
Amr Shawky
Security & Infra Technology Specialist at a computer software company
My primary use case for Infoblox Advanced DNS Protection is for DNS protection and DNS security, especially in the...
Read full review of Infoblox Advanced DNS Protection »
Areeba Shujat
Systems security engineer at a consultancy
I work with Infoblox DDI for DNS management, which involves blocking malicious and suspicious URLs. This helps in...
Read full review of Infoblox DDI »
Anonymous User
Analyst at a educational organization
I can describe some of the use cases for the product in general. I'm working with the Infoblox BloxOne Threat Defense...
Read full review of Infoblox BloxOne Threat Defense »

Review 1 of 5

Customer Service

Paolo Corecco
Solution Consultant at a comms service provider
I am satisfied with the support.
Read full review of Dell PowerScale (Isilon) »
YOGESHSINGH
Chief Architect at a comms service provider
Moogsoft's support is very much available on very short notice. We have faced no problem regarding the support, but...
Read full review of Moogsoft »
Isaac Fisher
Chief Financial Officer at a computer software company
The only time I've ever had a challenge was when the problem had gone beyond the initial support. And when we moved...
Read full review of Dell Unity XT »
Tayo Olubanke
Managing Director at a media company
The solution's technical support services are at a moderate level.
Read full review of Dell XtremIO »
Marc Gaethofs
ICT manager at a real estate/law firm
The technical support could be better. The problem with Dell support is that you have to explain your case to...
Read full review of Dell PowerVault »
SamuelThomas
Consultant at a tech services company
The customer service is excellent.
Read full review of Dell VxBlock System »
JEAN Quesada
CIO at a retailer
We have good support from Dell and good support from our partners. That said, sometimes it takes a pretty long time...
Read full review of Dell PowerEdge R-Series »
AhmedAlwahashi
GTM Intelligent Infrastructure Data Center Manager at Dimension Data Middle East at a tech services company
DD Boost's technical support could be better.
Read full review of DD Boost »
Syed Shahid Hasan
Senior Manager- II | Unit Head - Technolgy Infra (Global) at a financial services firm
I've worked closely with Dell since 2007. Back then, we could create a "Severity 1" case. I think they've...
Read full review of Dell RecoverPoint »
Rajesh Sudini
Associate Director at a healthcare company
We have platinum support from Dell. We didn't face many issues with the support team. They take some time to go back...
Read full review of Dell PowerMax »
Amjed Antari
Pre-Sales Manager at a tech services company
Technical support rates at a seven out of ten, primarily due to response time rather than knowledge. Issues arise...
Read full review of Dell PowerStore »
Anonymous User
Manager, Information Technology Security at a retailer
The support is very good. The enterprise support is brilliant and cannot get any better.
Read full review of Dell PowerStore »
Owen Jackson
Senior IT Systems Engineer at a aerospace/defense firm
We have only used tech support to replace drives that have gone bad. But our experience has not been so good. The...
Read full review of Dell Unity XT »
Anonymous User
Senior Manager IT at a financial services firm
Tech support is good. Just like most of the EMC products, there is a knowledgeable staff.
Read full review of Dell Unity XT »
Christoph Reidel
IT Leiter at a non-tech company
Support services from Dell are very good, and it's consistently positive. I always quickly reach someone who can help...
Read full review of Dell PowerEdge R-Series »
AlexOltean
Technical architect at a manufacturing company
If we are talking about Dell, their technical support is a nine out of ten. However, if we are referring to VMware,...
Read full review of VxRail »
Anonymous User
Storage Administrator at a tech services company
Technical support has been good.
Read full review of Dell PowerMax »
Vladimir Kupershmidt
Sr. System Administrator at a tech services company
The technical support from the Dell EqualLogic PS series is excellent.
Read full review of Dell EqualLogic PS series »
Mikael Hellström
IT Manager at a healthcare company
Customer service is absolutely satisfying, rating at least nine out of ten, as they have managed previous issues well.
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Global Head, Storage at a financial services firm
Technical support has been pretty good; however, I would like to see better integration with Dell support and the...
Read full review of Dell PowerProtect Cyber Recovery »
Anonymous User
Director of Information Technology at a computer software company
The technical support is very good. We have the ESRS call-home function, and it's been rock solid since day one.
Read full review of Dell PowerMax »
Anonymous User
Consultant at a manufacturing company
The customer support for Dell PowerStore is excellent.
Read full review of Dell PowerStore »
Anonymous User
Professional system engineer at a tech services company
Technical support is a nine out of 10. It's fast and always fixes the issues. It would be a 10 out of 10 if sometimes...
Read full review of VNX [EOL] »
Anonymous User
System Administrator at a non-tech company
The technical support is very good. They answered any question I had and gave me information if I needed it. I was...
Read full review of Dell PowerEdge VRTX [EOL] »
Ivar Kuijper
Ict Manager at a government
My evaluation of Dell's support on a scale of one to ten is an eight. I rate it an eight and not a ten because it...
Read full review of Dell Business Laptops »
Rafael Perelli
IT Infrastructure Coordinator at a manufacturing company
The solution's technical support used to be much better some years ago, but now it is a little worse. Normally, Dell...
Read full review of Dell PowerStore »
Anonymous User
Engineer at a tech services company
When I deployed the Replication Manager and detected issues, I found that the technical support was not really...
Read full review of Dell AppSync »
Fred Armantrout
Senior System Specialist at a construction company
The technical support is good. Tt's only a single phone call for any problem.
Read full review of Vblock [EOL] »
Khalid AbaAlkhail
System Administrator at a government
I would rate the technical support of this solution an eight, on a scale from one to 10, with one being the worst and...
Read full review of Dell Avamar »
Robert Osbourn
Unix Architect at a retailer
I have interacted with them several times. We've had problems where we've got to have their help. They're average. It...
Read full review of Dell Avamar »

Review 1 of 30

William Kintz
Vice President of Engineering and Training at a real estate/law firm
Their customer support has declined over the last several years. It used to be good. I don't know if they're getting...
Read full review of Infoblox IPAM »
Khizar Butt
Country Sales Lead at a security firm
Infoblox's support team has received good feedback.
Read full review of Infoblox DDI »
Onur Pinargozu
Network & Security Specialist at a tech services company
We contacted technical support before by email. They investigate the log messages to provide us with a fix or carry...
Read full review of Infoblox IPAM »
Saurabh Manik Salunke
Senior Consultant at a tech services company
I haven't faced many issues in Infoblox. So, I haven't contacted them much, but we have direct support with Infoblox...
Read full review of Infoblox IPAM »
Amr Moustafa
NOC Technical Lead at a tech services company
Technical support is excellent. We contact them when we upgrade the software or replace devices. For specific...
Read full review of Infoblox DDI »
Utpal Sinha
Sr Network Engineer at a manufacturing company
My company has contacted the technical support provided by Infoblox. Infoblox's technical support is costly since...
Read full review of Infoblox DDI »
Zakaria Fawzy
Product Specialist at a tech services company
I have not contacted the support from the vendor.
Read full review of Infoblox Advanced DNS Protection »
David Ferreira
Network Security Engineer at a consultancy
I have never needed to contact the support.
Read full review of Infoblox Advanced DNS Protection »
ImranKhan9
Lead Network Engineer at a energy/utilities company
Customer service rating: 4 out of 10.
Read full review of Infoblox NIOS »
Anonymous User
Assistant Vice President at a financial services firm
The communication we had with the solution's technical support was through one of the partners of the tool. I rate...
Read full review of Infoblox Advanced DNS Protection »
Anonymous User
Systems Engineer at a tech services company
In the past five to six years, Infoblox DDI's technical support has been average. However, I can't comment on their...
Read full review of Infoblox DDI »
Ahmad Lutfi Muhammad Shahrul Munir
Network engineer at a comms service provider
We receive good support from Infoblox. Whenever we have an issue, they are very helpful.
Read full review of Infoblox DDI »
Sylvain Lokangaka
Director
The solution's customer service is good.
Read full review of Infoblox Advanced DNS Protection »
Tinkesh Chaudhary
Network Engineer at a manufacturing company
I do not have any direct contact with tech support. I rely on an L3 person for version upgrades and other technical...
Read full review of Infoblox BloxOne DDI »
Anonymous User
Network Infrastructure Engineer at a retailer
I would rate the support for this solution an eight out of ten.
Read full review of Infoblox IPAM »
Anonymous User
Solutions Consultant (Professional Services) at a financial services firm
Support is the main issue. They are not supporting on the spot. Support with Infoblox is a nightmare. This is their...
Read full review of Infoblox Advanced DNS Protection »
Anonymous User
Network Architect at a retailer
The technical support is good. For everything in the cloud, support is called BloxOne. You get a reaction within one...
Read full review of Infoblox BloxOne Threat Defense »
Kirti Gaurav
DDI Engineer at a non-profit
Infoblox's support is pretty good. We can raise cases on support.infoblox.com. They have staff available 24/7 to...
Read full review of Infoblox IPAM »
Anonymous User
Senior Network Architect at a university
The only time we contacted them for support was during the initial setup, and that's how we got our SE to help us...
Read full review of Infoblox BloxOne Threat Defense »
JeganSrimohanram
Consultant at a non-profit
I've contacted the technical support for Infoblox Advanced DNS Protection many times, and I have no issues with the...
Read full review of Infoblox Advanced DNS Protection »
Tom Noone
Principal Network Engineer at a computer software company
I would rate their technical support an eight out of ten.
Read full review of Infoblox BloxOne Threat Defense »
LotfiBenaouda
Network Security Regional Domain Lead at a retailer
We haven't used technical support yet. We're working with a partner, and so far we haven't needed them as everything...
Read full review of Infoblox Advanced DNS Protection »
Laura Ling
DNS Guru at a healthcare company
The technical support is responsive to our needs when there are issues with the help desk. They are good when it...
Read full review of Infoblox BloxOne Threat Defense »
Anonymous User
Senior Pre-sales consultant at a tech services company
Their technical support is good but not perfect. Things need to be improved. The biggest challenge of Infoblox...
Read full review of Infoblox BloxOne Threat Defense »
Anonymous User
Principal Engineer at a comms service provider
We found the technical support through our Infoblox Support Portal. They are very good. They have been able to...
Read full review of Infoblox BloxOne Threat Defense »
Wilfried Heurckmans
Owner at a tech vendor
The vendor support used to be better than it is today.
Read full review of Infoblox IPAM »
Shubham Pawaskar
Senior Associate at a computer software company
I am overall satisfied with Infoblox support. I have been working with Infoblox for approximately 2.5 years, and I...
Read full review of Infoblox IPAM »
Anonymous User
Network Engineer at a recruiting/HR firm
Lately, they have been a six out of 10. They've been very short-staffed due to world events. They've been down a notch.
Read full review of Infoblox BloxOne Threat Defense »
Anonymous User
Network Architect at a retailer
Technical support for the devices should be improved. That should be made easier. Now you have to do it via technical...
Read full review of Infoblox NetMRI [EOL] »
Anonymous User
Systems Analyst at a logistics company
Customer service is rated as an eight. They responded quickly and effectively when we experienced some over-blockings...
Read full review of Infoblox BloxOne Threat Defense »

Review 1 of 30

Technical Support

No Data Available

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