Compare Dell Technologies vs Infoblox

Dell Technologies

Based on 2280 reviews.

Infoblox

Based on 83 reviews.

Overview

Information Not Available

Infoblox is a technology company in California's Silicon Valley. It was founded in 1999 in Chicago, Illinois, by Stuart Bailey, who was at the time a technical lead for the Laboratory for Advanced Computing/National Center for Data Mining at the University of Illinois. In 2010, Infoblox acquired network automation vendor Netcordia to complement its core network services products with technologies for network task automation.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

168 reviews

Dell PowerStore

143 reviews

Dell Unity XT

9 reviews

Infoblox BloxOne Threat Defense

6 reviews

Infoblox Advanced DNS Protection

7 reviews

Infoblox IPAM

1 reviews

Top Industries

Manufacturing Company

11%

Financial Services Firm

10%

Computer Software Company

Construction Company

Financial Services Firm

13%

Manufacturing Company

10%

Government

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Michael Giacco
Vice President at AI ENGINEERS, INC
I have been in the technology world for only 10 years, and coincidentally, my background is in historic restoration,...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

AS58
Software Engineering Manager at a tech vendor
My main use case for Infoblox NIOS is the services which it offers like DNS, DHCP, and IPAM. It is highly reliable...
Read full review of Infoblox NIOS »
Sudheer Kumar
Lead Security Engineer at a tech vendor
My main use case for Infoblox BloxOne Threat Defense is for DNS security. I generally use this for threat defense,...
Read full review of Infoblox BloxOne Threat Defense »
Mike Yalden
Enterprise Security Architect at a tech services company
I have been using Infoblox BloxOne DDI for IPAM, which is IP address management, for quite some time, probably about...
Read full review of Infoblox BloxOne DDI »
Amr Shawky
Security & Infra Technology Specialist at BARQ Systems
My primary use case for Infoblox Advanced DNS Protection is for DNS protection and DNS security, especially in the...
Read full review of Infoblox Advanced DNS Protection »
Shubham Pawaskar
Senior Associate at ProTechmanize Solutions (P) Ltd.

Read full review of Infoblox DDI »

Review 1 of 5

Customer Service

Keith Bradley
VP Of Security at NatureFresh™ Farms
I would rate customer service or technical support for Dell Business Laptops as a 10. They are always amazing in...
Read full review of Dell Business Laptops »
Stefan Ackelman
Infrastructure manager at a government
I rate Dell support nine out of 10. They've helped us get the platform running and perform remote upgrades. They've...
Read full review of Dell PowerEdge R-Series »
Ayodeji Oyewole
Managing Director at Atlantic factorial
I would rate technical support for Dell RecoverPoint as seven out of ten. It is of good quality but could be improved.
Read full review of Dell RecoverPoint »
Pranav Telang
Lead Architect at a comms service provider
I would rate Dell's customer service or technical support highly because I was part of Dell EMC in Johannesburg from...
Read full review of Dell PowerStore »
Anonymous User
System Administrator at a media company
Technical support tends to give conflicting advice on how to configure the product.
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
Director of Computing, Biostatistics at a healthcare company
The technical support for the solution was really good. Dell offers support as a service while selling a product, so...
Read full review of Dell EqualLogic PS series »
Mahmoud Abuherra
Manager, Technical Services at AXS
Customer support is generally good but sometimes struggles with complex issues, which can prolong resolution times.
Read full review of Dell ObjectScale »
Anonymous User
Senior Hardware Engineer at a tech vendor
Response times from tech support vary. In general, my experience is positive for the most part. The laptop service...
Read full review of Dell PowerEdge R-Series »
Micheal Laggis
Senior Solutions Engineer at a computer software company
Copilot support is next to none. I've dealt with a lot of support before. With Copilot, you're usually on the phone...
Read full review of Dell SC Series »
Amit
Architect at a tech vendor
The support for Dell PowerStore is similar to others; I would say not too extraordinary, but acceptable. It could be...
Read full review of Dell PowerStore »
Anonymous User
Vice President at a financial services firm
I would give technical support a rating of 9/10.
Read full review of Dell Unity XT »
Stefan Hermes
Director/technischner it- leiter at Wagner it-consulting
I've been consistently struck by the profound depth of knowledge exhibited by both the general representatives and...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Global Head, Business Delivery Unit at a tech vendor
I do work with the customer service and technical support of Dell. I evaluate them as very proficient at what they...
Read full review of Dell PowerEdge C- Series »
Chris Sodey
Global IT Infrastructure Manager at Kemin Industries, Inc.
I haven't had to use Dell's support yet, so I don't know for sure. They're really good, and we have a support...
Read full review of Dell PowerEdge R-Series »
reviewer5049281
Manager, ICT at a educational organization
On a scale of 1 to 10, I would evaluate Dell support as an eight because even if the Pro Support is overdue by two...
Read full review of Dell Business Laptops »
Anonymous User
Network Administrator at a tech services company
I have contacted Dell technical support in the past, although it was in regards to a server and client, rather than...
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
Engineering Manager at a tech services company
Dell EMC's tech support is awesome. We've used both onsite help and remote phone support and I have nothing but great...
Read full review of Dell Unity XT »
Anonymous User
Unit Manager & Solutions Architect at a tech services company
The experience with Dell services and support has always been good as it is one of the best value adds when providing...
Read full review of VxRail »
Flavio Araujo
Works
Very good.
Read full review of Dell Unity XT »
Anonymous User
Managing Director
The customer support for Dell PowerEdge has been pretty good.
Read full review of Dell PowerEdge T-Series »
Niranjan Oke
Project Delivery Manager at cineom broadcast ltd
I have contacted technical support. They are very good.
Read full review of Dell PowerSwitch N-Series »
Rocco Guerriero
Chief Executive Officer at Contour Data Solutions
Dell support on the storage side for Dell PowerStore is unmatched.
Read full review of Dell PowerStore »
Dacio Ferreira
System Administrator at Tigs
Sometimes, we have to wait for a long time for the support.
Read full review of Dell PowerEdge VRTX [EOL] »
Cela
Solutions Architect at a financial services firm
Seven out of 10.
Read full review of Dell XtremIO »
Jin Park
Manager at a healthcare company
I would rate the support for this solution a seven out of ten. The quality of support depends on the agent you deal...
Read full review of Dell PowerScale »
Amjed Antari
Pre Sales Manager at a tech services company
On the point of technical support, I am not saying this is a disadvantage, even though it was highlighted. The...
Read full review of Dell PowerEdge XR-Series »
Anonymous User
Network Administrator at a construction company
I've used technical support in the past and have found them to be helpful and responsive.
Read full review of Dell PowerConnect Switches [EOL] »
Mac Wang
Project Manager at Realnux
Their response is quick. We just email or telephone to contact their support center. Dell EMC has local service in...
Read full review of Dell ObjectScale »
Anonymous User
Product owner at a tech services company
Dell's support operates with the precision of a well-oiled machine. The proactive insights gleaned from Cloud IQ...
Read full review of VxRail »
Lei Wang
Manager of Storage Engineering at a financial services firm
The technical support is good.
Read full review of Dell PowerMax »

Review 1 of 30

Areeba Shujat
Systems security engineer at Secure Networks Ltd
Customer service and support are excellent. I would rate it ten out of ten.
Read full review of Infoblox DDI »
Keerthi Kumar Sangaraju
Technology Manager at a tech services company
I've contacted the Infoblox IPAM technical support team while doing migrations, planning any tool developments, and...
Read full review of Infoblox IPAM »
Igor Van Den Ouden
Engineer at Routz
Technical support is very good.
Read full review of Infoblox BloxOne Threat Defense »
Khizar Butt
Country Sales Lead at securic systems
Infoblox's support team has received good feedback.
Read full review of Infoblox DDI »
David Ferreira
Network Security Engineer at a consultancy
I have never needed to contact the support.
Read full review of Infoblox Advanced DNS Protection »
William Kintz
Vice President of Engineering and Training at Sun Management
Their customer support has declined over the last several years. It used to be good. I don't know if they're getting...
Read full review of Infoblox IPAM »
Onur Pinargozu
Network & Security Specialist at Infrasis
We contacted technical support before by email. They investigate the log messages to provide us with a fix or carry...
Read full review of Infoblox IPAM »
Salim Hebada
Huawei IP Pre-sales Solution Manager at MC3
The support is good that is provided by the vendor.
Read full review of Infoblox Network Insight [EOL] »
Saurabh Manik Salunke
Senior Consultant at a tech services company
I haven't faced many issues in Infoblox. So, I haven't contacted them much, but we have direct support with Infoblox...
Read full review of Infoblox IPAM »
Olajide Olusegun
Network Team Lead at Atlas Security
Infoblox DDI has room for improvement in regard to its support system. Recently, I encountered an issue and opened a...
Read full review of Infoblox DDI »
Sudheer Kumar
Lead Security Engineer at a tech vendor
Customer support for Infoblox BloxOne Threat Defense is also excellent. Whenever we raise a ticket or we need to...
Read full review of Infoblox BloxOne Threat Defense »
Zakaria Fawzy
Product Specialist at MCS
I have not contacted the support from the vendor.
Read full review of Infoblox Advanced DNS Protection »
Wojciech Wrzesień
Cybersecurity Director at Euvic Solutions S.A.
Support is very good.
Read full review of Infoblox Advanced DNS Protection »
Prashant Sahu
Senior Solutions Architect at a tech services company
I rate the technical support a ten out of ten. However, there were a few instances where we needed their support,...
Read full review of Infoblox IPAM »
Amr Shawky
Security & Infra Technology Specialist at BARQ Systems
Infoblox technical support is excellent, with good experiences and strong historical support. I have had positive...
Read full review of Infoblox Advanced DNS Protection »
Tince Thomas
Network Security Specialist at PHOENIX group - Integrated Healthcare Provider
Our technical support is quite good. I could give it an 8 or 9 because the experience I have had with Infoblox...
Read full review of Infoblox NIOS »
Anonymous User
Analyst at a educational organization
I would rate their customer service or technical support as not always good. You can be fortunate if you meet someone...
Read full review of Infoblox BloxOne Threat Defense »
Anonymous User
Systems Analyst at a logistics company
Customer service is rated as an eight. They responded quickly and effectively when we experienced some over-blockings...
Read full review of Infoblox BloxOne Threat Defense »
Sylvain Lokangaka
Director
The solution's customer service is good.
Read full review of Infoblox Advanced DNS Protection »
Anonymous User
Senior Pre-sales consultant at a tech services company
Their technical support is good but not perfect. Things need to be improved. The biggest challenge of Infoblox...
Read full review of Infoblox BloxOne Threat Defense »
Anonymous User
Principal Engineer at T-Mobile
We found the technical support through our Infoblox Support Portal. They are very good. They have been able to...
Read full review of Infoblox BloxOne Threat Defense »
Domenico Iandoli
Network Security Manager at a tech vendor
There are probably some strict agreements, and the answers are probably not so rapid. It is just a matter of setting...
Read full review of Infoblox BloxOne DDI »
Anonymous User
Virtualization/Datacenter Engineer at a healthcare company
We use the technical support sometimes (not often). They are good.
Read full review of Infoblox BloxOne Threat Defense »
Anonymous User
Network Infrastructure Engineer at a retailer
I would rate the support for this solution an eight out of ten.
Read full review of Infoblox IPAM »
Anonymous User
Solutions Consultant (Professional Services) at a financial services firm
Support is the main issue. They are not supporting on the spot. Support with Infoblox is a nightmare. This is their...
Read full review of Infoblox Advanced DNS Protection »
Anonymous User
Senior Technical Consultant at a tech vendor
The customer support for Infoblox Advanced DNS Protection is good.
Read full review of Infoblox Advanced DNS Protection »
MaanOthman
Presales Consultant at a tech services company
We rarely need to contact technical support, but when we do they are very helpful.
Read full review of Infoblox BloxOne Threat Defense »
Tri Widiansyah
Support Services at Packet System Indonesia
Customer service is okay. It is satisfactory.
Read full review of Infoblox BloxOne DDI »
Liju Kuzhimattathil
Network Engineer III at a financial services firm
The customer support for Infoblox NIOS is great overall.
Read full review of Infoblox NIOS »
Mohammed-Abdallah
Security Presales at a university
Infoblox NIOS customer support is exceptional.
Read full review of Infoblox NIOS »

Review 1 of 30

Technical Support

No Data Available

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