Compare Dell Technologies vs HP

Dell Technologies

Based on 2482 reviews.

Based on 11 reviews.

Latest Research

Buyer's Guide

Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro vs. HP Wolf Security

September 2026

HP Wolf Security vs. Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro

Updated: September 2026

Buyer's Guide

Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro vs. HP Wolf Security

September 2026

Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro vs. HP Wolf Security

Updated: September 2026

Sample Customers

Dell Business Laptops

Sony Innovation Studios

HP Wolf Security

Valspar

Popular Solutions

Dell PowerEdge R-Series

175 reviews

Dell PowerStore

162 reviews

Dell Business Laptops

198 reviews

HP Wolf Security

0 reviews

HP LaserJet Enterprise

0 reviews

HP Anywhere

1 reviews

Top Industries

Outsourcing Company

11%

Manufacturing Company

10%

Financial Services Firm

Construction Company

Comms Service Provider

12%

Manufacturing Company

Computer Software Company

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Bert Hickman
Owner at Stoneridge Engineering, LLC
I use HP Wolf Security to add a layer of safety, especially for laptops operating in various environments.
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm

Read full review of HP LaserJet Enterprise »

Review 1 of 2

Customer Service

Jan Budina
Head of Systems Department at VERTIX s.r.o.
I would describe the customer service of Dell PowerEdge VRTX with just one word: brilliant.
Read full review of Dell PowerEdge VRTX [EOL] »
Philip Roberts
Senior Data Centre Specialist at SONI
I have used customer support for Dell PowerStore occasionally, mostly for parts such as hard drive failure and...
Read full review of Dell PowerStore »
RicardoCardoso
IT Team Leader Latam at MC Bauchemie
I find Dell PowerVault's customer support to be fully satisfactory. I rate customer support a 10.
Read full review of Dell PowerVault »
Rhett Waldock
Programmer Analyst at Mankato Clinic, Ltd.
Technical support was good. We had a positive experience with Dell EMC AppSync.
Read full review of Dell AppSync »
Arron Geddes
Senior Supervisor, Payroll & Information Technology Operations at Nobox
I evaluate the support overall as a 10 out of 10, as I have never had one issue. Usually, if we have something go...
Read full review of Dell Business Laptops »
OussamaLAAFOURA
IT Infrastructure Project Manager at COMPUCOM MAROC
On a scale from one to five, I would give technical support a four.
Read full review of Dell PowerEdge C- Series »
Wolfgang Grabner
System Engineer at NTS Deutschland GmbH
The Dell support is good. We have good experience starting with the Dell support portal.
Read full review of Dell PowerStore »
Anonymous User
Director of Information Technology at a logistics company
It takes a week for Dell's frontline support to find a solution or we have to escalate it with somebody above them.
Read full review of Dell PowerProtect DP (IDPA) »
Anonymous User
Senior Technologist at a university
I would rate the technical support by Dell as excellent; I'm very happy with Dell support.
Read full review of Dell PowerScale »
Anonymous User
Director of Exploitation at a security firm
Technical support is very good.
Read full review of VNX [EOL] »
Anonymous User
System Administrator at a media company
Technical support tends to give conflicting advice on how to configure the product.
Read full review of Dell PowerConnect Switches [EOL] »
Justinecyrile Budhi
IT team lead at a university
Customer support for Dell Business Laptops is very helpful. I have worked in customer support for Dell and know how...
Read full review of Dell Business Laptops »
Anonymous User
Infrastructure Engineer at a pharma/biotech company
Technical support has dropped off over the years. It is what it is. It is probably a seven or eight out of 10. It is...
Read full review of Dell Unity XT »
SkylerWilliams
Electrical Engineer Ii at Lafayette Utilities System LLC
I find Dell PowerProtect customer service to be very good; while Avamar's upgrades could take almost 24 hours, with...
Read full review of Dell PowerProtect Data Manager »
Anonymous User
Analista de Sistemas SR at a tech services company
The support from Dell EMC Avamar is good.
Read full review of Dell Avamar »
Alexis Gomezodz
Analista de Planeación Estratégica at a construction company
I would rate Dell Business Laptops' customer support a 10.
Read full review of Dell Business Laptops »
Vasanth_Kumar
Director Of Information Technology at a outsourcing company
We've dealt with technical support in the past. We dealt with HP, IBM, and Cisco a long time ago, and we find Dell...
Read full review of VxRail »
Anonymous User
Senior Systems Engineer in the Storage & Systems Practice at a tech services company
Technical support was good. I can create a case online or have a chat with an EMC support engineer.
Read full review of Dell Unity XT »
Hussein Harb
Director at mindIT
My experience with Dell customer service is that mainly they are very, very supportive.
Read full review of Dell PowerEdge FX [EOL] »
Anonymous User
Sr Solution Architect - Enterprise Storage and Virtualization at a computer software company
I don't deal with them. I am more on the presales and delivery side. I'm sure there are challenges around that, but...
Read full review of VxRail »
Anonymous User
IT Director - Enterprise Storage and Data Protection at a manufacturing company
The support works very well. We deal with support from different parts of the world including Europe, Asia, and...
Read full review of Dell SC Series »
Anonymous User
Software Engineer at a comms service provider
The technical support from Dell is highly dependent on the service level agreement (SLA). With a higher level of...
Read full review of Dell PowerEdge R-Series »
ThibaudLENIK
Solutions Architect at Bechtle
I haven't had contact with technical support for a long time. In the past they were fine.
Read full review of Dell PowerEdge VRTX [EOL] »
C.
Cloud Engineer at a tech services company
It is not the most responsive support, we have a Service Account Manager and reporting in place now and keep the...
Read full review of Dell Unity XT »
Anonymous User
Senior Datacenter Consultant at a computer software company
It's been working fine and therefore we haven't used technical support that much. We use it when we expand the system...
Read full review of Dell ObjectScale »
Anonymous User
Manager at a computer software company
I think the support from the sales representatives and technical staff is appropriate. My experience with customer...
Read full review of Dell PowerEdge XE-Series »
Anonymous User
Infrastructure Architect at a retailer
I have been very happy with customer service and technical support.
Read full review of Dell PowerEdge R-Series »
Bruce Lebitz
Chief Operating Officer at Berry Solutions Group
In terms of my overall experience with Dell as a company, we work through distributors mostly, not anybody through...
Read full review of Dell Business Laptops »
Anonymous User
Sr System Expert at a healthcare company
The customer service after sale is very important. They respond within 24 hours of case submission, which is crucial...
Read full review of Dell PowerProtect Data Domain »
Anonymous User
New Technologies Director at a tech services company
Technical support is good.
Read full review of Dell Unity XT »

Review 1 of 30

Esther Sultaana
Storage Consultant Storage at Hewlett Packard Enterprise
HP's customer support is pretty solid; while it may not be the best, it is certainly good.
Read full review of HP Anywhere »
Hugh Percy
Manager of Cyber Security Operations at a healthcare company
Last time we talked to Ted in tech support, the incident was that a doctor trying to go to a WebEx. When you go to a...
Read full review of HP Wolf Security »
Anonymous User
General Manager UK at a agriculture
I've never had to contact technical support.
Read full review of HP LaserJet Enterprise »
Bert Hickman
Owner at Stoneridge Engineering, LLC
The product has a lot of online resources. You don't have to call or chat with support online. Its website has enough...
Read full review of HP Wolf Security »
Anonymous User
Retired at a government
I've contacted support when my printer doesn't communicate anymore. There's a program you download and run a...
Read full review of HP Wolf Security »
Anonymous User
Director of IT Security, Risk and Compliance. at a pharma/biotech company
Both the technical support and customer success teams are very responsive, very effective.
Read full review of HP Wolf Security »
Anonymous User
Senior Program Manager Office 365 at a pharma/biotech company
Eight out of 10.
Read full review of HP Wolf Security »
Anonymous User
Security Engineering Sr. Manager at a retailer
Their tech support is okay. We have Premier Support so we have a dedicated person that we work with on a weekly...
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm
Our projects department works with technical support when necessary.
Read full review of HP LaserJet Enterprise »
Anonymous User
Director of Information Security
Bromium has always been super-responsive. We have the support portal. We can quickly put a ticket in there. And we...
Read full review of HP Wolf Security »
Anonymous User
Director
Technical support is excellent.
Read full review of HP Wolf Security »

Review 1 of 11

Technical Support

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