Compare Dell Technologies vs HP

Dell Technologies

Based on 1761 reviews.

Based on 10 reviews.

Sample Customers

Dell Enterprise Desktops and Laptops

Sony Innovation Studios

HP Wolf Security

Valspar

Popular Solutions

Dell PowerEdge Rack Servers

129 reviews

Dell Unity XT

17 reviews

VxRail

30 reviews

HP Wolf Security

2 reviews

HP LaserJet Enterprise

0 reviews

Top Industries

Computer Software Company

14%

Educational Organization

11%

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

13%

Comms Service Provider

Government

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
VP IT Operations at a computer software company
We use Dell PowerEdge Rack Servers primarily in a virtualized environment for our company. Our company performs all...
Read full review of Dell PowerEdge Rack Servers »
Kuldeep Bh
Technical Solution Architect at a tech vendor
I am dedicated to Cisco and work with multiple products as a consultant from one of the managed service providers....
Read full review of Dell vSAN Ready Nodes »

Review 1 of 5

Bert Hickman
Owner at Stoneridge Engineering, LLC
I use HP Wolf Security to add a layer of safety, especially for laptops operating in various environments.
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm

Read full review of HP LaserJet Enterprise »

Review 1 of 2

Customer Service

Ken Boyer
Associate Director, Systems & Engineer at a healthcare company
Dell's support staff is very proactive. They were with us every step of the way to make sure that we were plugging...
Read full review of Dell PowerStore »
Mark Torpy
Data Protection Specialist at Tech Mahindra Limited
The support from Dell is exceptionally great. They offer support for almost all of the products on the market — all...
Read full review of Dell Avamar »
Rogério Ceni Coelho
Infrastructure Engineer at Gruporbs
Customer support is pretty good.
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
Senior Consultant Server & Storage
Customer Service: 10 of 10. Technical Support: 10 of 10.
Read full review of Dell PowerProtect DD (Data Domain) »
Adnan Yasin
Director, Information Technology at TEXAS PROPERTY AND CASUALTY INSURANCE GUARANTY ASSOCIATION
With Dell PowerEdge Rack Servers, there is no one better in the industry for tech support service. I can vouch for...
Read full review of Dell PowerEdge Rack Servers »
Alex McIntosh
Senior Infrastructure Analyst at a financial services firm
On the whole, their technical support is pretty good. However, the response time and competence could be improved. If...
Read full review of Dell RecoverPoint for Virtual Machines »
Anonymous User
Senior Systems Administrator at a insurance company
Technical support varies depending on the person you get. We used to have a chat feature available on the support...
Read full review of Dell PowerScale (Isilon) »
Sachin JungKarki
Chief Information Security Officer at KNS
We have contacted technical support.
Read full review of PowerEdge C »
Anonymous User
Territory Manager
I would rate the level of technical support as very good.
Read full review of VNX [EOL] »
Libeesh Moidunni
General Manager of IT Infrastructure at Samsung
The technical support is very good. The tech support team has a deep, in-depth knowledge of the product and their...
Read full review of Dell Encryption Enterprise [EOL] »
Anonymous User
Implementation Unit at a tech services company
Customer Service: I don't have any complaints. Technical Support: Excellent. I think EMC support service is...
Read full review of Dell SC Series »
Ahmed Gamil
PreSales Manager at UC-Solutions
The support was very fast at responding and resolving issues in all the tickets we created with them.
Read full review of VxRail »
SachinSharma4
Deputy General Manager at HCLSoftware
I am not the person who is directly connected with the tech support team, but from our team's feedback, we were able...
Read full review of Dell PowerStore »
Abhishek Mangal
Automation Consultant at a computer software company
I have not contacted technical support because, as consultants, we are not hands-on, and haven't had any reason to...
Read full review of Moogsoft »
Zaryab Khalil
Product manager at a comms service provider
The customer service was good in certain aspects, but I mostly had services where things became complex because of...
Read full review of Dell PowerEdge Rack Servers »
PAOLO JONATHAN
Senior Infrastructure Engineer at CROSSWORLD SOLUTIONSTECHNOLOGIES COROPORATION
I'm not the one who interacted with them directly. One of my teammates has been interacting with them. To get the...
Read full review of Dell Encryption Enterprise [EOL] »
Anonymous User
IT Infrastructure and DWH/BI Manager
Good.
Read full review of Dell Unity XT »
Duane Harvey
Senior Radio Frequncy Systems Engineer at a tech services company
I assess support from Dell as excellent; what I most appreciate is the regional support. At the enterprise level,...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Lead Technical Architect, Global Services, Systems Integration, North America at a comms service provider
I was in contact with presales support only, which did a great job.
Read full review of Dell VPLEX »
Saleh-Khakwani
Senior Technical Consultant at DWP Technologies
The solution's tech support team responds depending on the criticality of the problem. For a very critical issue,...
Read full review of Dell PowerProtect Data Manager »
Anonymous User
Pre-sale and Post-sale Engineer at a reseller
Dell's technical support is excellent.
Read full review of Dell PowerVault »
Feisal Anooar
VP Global Markets, Global Head of Storage at a financial services firm
I was very impressed with the support overall. They understand customer service. They have never made me wait for...
Read full review of Dell PowerMax »
Anonymous User
IT Manager at a consultancy
Before you can get support for Dell EMC Unity XT and other Dell EMC products, you have to spend time looking for the...
Read full review of Dell Unity XT »
Anonymous User
President & Chief Executive Officer at a comms service provider
The solution's technical support has been fantastic, especially with the CloudIQ integration. Our company has had a...
Read full review of Dell PowerStore »
VENUGOPALAM MEDICHERLA
Vice President - Digital Technology at MSPL Limited
The technical support is good but they are not available all the time.
Read full review of Dell PowerPath »
Anonymous User
Virtualization Specialist at a tech services company
Customer Service: The D&I team was very good. Technical Support: Did not use yet.
Read full review of Vblock [EOL] »
Dacio Ferreira
System Administrator at Tigs
Customer service provides very good support, with an SLA of about one business day to respond to our tickets.
Read full review of Dell PowerEdge Rack Servers »
Mina Magdy
Senior Infrastructure Solutions Specialist at Equinox International
The technical support provided by Dell EMC comes with proactive technical support. Customers can upload logs to the...
Read full review of Dell Encryption Enterprise [EOL] »
Anonymous User
Mestre Eletricista at a energy/utilities company
We have used Dell for 20 years and one of their top priorities is to guarantee if we have an issue, we can solve it...
Read full review of Dell PowerStore »
Anonymous User
Technical Support at a tech vendor
Dell's technical support is generally very good. Whether we have pro support plus or just the basic level, they are...
Read full review of Dell vSAN Ready Nodes »

Review 1 of 30

Hugh Percy
Manager of Cyber Security Operations at a healthcare company
Last time we talked to Ted in tech support, the incident was that a doctor trying to go to a WebEx. When you go to a...
Read full review of HP Wolf Security »
Anonymous User
Director
Technical support is excellent.
Read full review of HP Wolf Security »
Anonymous User
Director of Information Security
Bromium has always been super-responsive. We have the support portal. We can quickly put a ticket in there. And we...
Read full review of HP Wolf Security »
Anonymous User
Director of IT Security, Risk and Compliance. at a pharma/biotech company
Both the technical support and customer success teams are very responsive, very effective.
Read full review of HP Wolf Security »
Anonymous User
General Manager UK at a agriculture
I've never had to contact technical support.
Read full review of HP LaserJet Enterprise »
Bert Hickman
Owner at Stoneridge Engineering, LLC
The product has a lot of online resources. You don't have to call or chat with support online. Its website has enough...
Read full review of HP Wolf Security »
Anonymous User
Security Engineering Sr. Manager at a retailer
Their tech support is okay. We have Premier Support so we have a dedicated person that we work with on a weekly...
Read full review of HP Wolf Security »
Anonymous User
Retired at a government
I've contacted support when my printer doesn't communicate anymore. There's a program you download and run a...
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm
Our projects department works with technical support when necessary.
Read full review of HP LaserJet Enterprise »
Anonymous User
Senior Program Manager Office 365 at a pharma/biotech company
Eight out of 10.
Read full review of HP Wolf Security »

Review 1 of 10

Technical Support

No Data Available

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