Compare Dell Technologies vs HP

Dell Technologies

Based on 1789 reviews.

Based on 10 reviews.

Sample Customers

Dell Enterprise Desktops and Laptops

Sony Innovation Studios

HP Wolf Security

Valspar

Popular Solutions

Dell PowerEdge Rack Servers

133 reviews

Dell Unity XT

18 reviews

VxRail

31 reviews

HP Wolf Security

2 reviews

HP LaserJet Enterprise

0 reviews

Top Industries

Computer Software Company

14%

Manufacturing Company

10%

Financial Services Firm

10%

Government

Computer Software Company

13%

Comms Service Provider

Government

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
VP IT Operations at a computer software company
We use Dell PowerEdge Rack Servers primarily in a virtualized environment for our company. Our company performs all...
Read full review of Dell PowerEdge Rack Servers »
VasanthKumar4
Associate Vice President - Technical Services Group (TSG) at HGS
Primarily, we have an in-house architecture where all our IT infrastructure is hosted on data centers owned by us,...
Read full review of Dell PowerVault »

Review 1 of 5

Bert Hickman
Owner at Stoneridge Engineering, LLC
I use HP Wolf Security to add a layer of safety, especially for laptops operating in various environments.
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm

Read full review of HP LaserJet Enterprise »

Review 1 of 2

Customer Service

Sebastien Chene
Senior Business Development Manager at a comms service provider
I've never contacted the technical support team for Dell Avamar. I only contacted Dell support for another product,...
Read full review of Dell Avamar »
Ahmed Essa
Senior Consultant at Share Technologies
Technical support for Dell NetWorker is not good. The technicians are in the USA. When you open a ticket, they send...
Read full review of Dell NetWorker »
Yamandù Correa
Head of Infrastructure and Network Services at a computer software company
One of the key points for our partnership with Dell is the great support and human interaction. Not only for the...
Read full review of Dell PowerScale (Isilon) »
Rhett Waldock
Programmer Analyst at Mankato Clinic, Ltd.
Technical support was good. We had a positive experience with Dell EMC AppSync.
Read full review of Dell AppSync »
Skirmantas Juraska
Head of the infrastructure at Hostinger
Dell offers helpful technical support, including help and guidance when we have new server configurations.
Read full review of Dell PowerEdge Rack Servers »
SamuelThomas
Consultant at Key Information Technology L.L.C.
Technical support is generally satisfactory; however, challenges exist in certain Linux-based cases.
Read full review of Dell PowerProtect DP (IDPA) »
Dragan Knezevic
Senior Presales System Engineer at OBLAK tehnologije
Dell PowerVault has good technical support. However, in Serbia (non-EU country), we have some issues with customs,...
Read full review of Dell PowerVault »
Niraj Shah
Founder Owner at Interface
Technical support is very good. They offer round-the-clock technical support, and we have many other resources...
Read full review of PowerEdge C »
Mohamed-Mousa
IT manager at CNE
Their support is excellent, but here I'm referring to all our Dell products, because I haven't had to contact them...
Read full review of Dell PowerEdge Rack Servers »
Coenie Rossouw
Storage specialist at Vodacom Business
The technical support team is responsive and knowledgeable, providing valuable assistance whenever needed.
Read full review of Dell Data Protection Advisor »
Anonymous User
Consultant, Backup Systems at a comms service provider
The technical support from Dell is very good and very fast. We have a very good collaboration with Dell, and we are...
Read full review of Dell NetWorker »
Anonymous User
Storage Solutions Architect at a healthcare company
Technical support has been good and responsive. They know how to fix an issue.
Read full review of Dell Unity XT »
Anonymous User
IT Manger at a construction company
I encountered issues a few times, and they resolved them within the time frame.
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Infrastructure architect at a healthcare company
I have used customer services for Dell PowerStore. It has been very favorable. Most of the customer service we've...
Read full review of Dell PowerStore »
Ahmed Gamil
PreSales Manager at UC-Solutions
The support was very fast at responding and resolving issues in all the tickets we created with them.
Read full review of VxRail »
Zaid Qishta
Pre-sales Consultant Engineer at a tech services company
Technical support is pretty good.
Read full review of Dell vSAN Ready Nodes »
Anonymous User
Storage Admin at a financial services firm
We haven't used any tech support for this product.
Read full review of Dell PowerMax »
Anonymous User
IT Manager at a government
The support from Dell for Dell PowerScale (Isilon) is really good. One of the points we appreciate about Dell is...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Systems Engineer Senior at a healthcare company
I never had any issues with support on the storage array.
Read full review of Dell XtremIO »
SushilKumar1
Security Officer at Videocon Intelligent Security Private Limited
We haven't had good support help. They are not available and often not very well educated. It's very hard to get an...
Read full review of Dell PowerStore »
Thein-Lin
System Engineer at a tech services company
We have not experienced many issues requiring support, so I am not familiar with the customer service quality.
Read full review of Dell Unity XT »
ManishSrivastava3
Senior Architect at NXP Semiconductors Netherlands B.V. Internet EMEA
The technical support from Dell is satisfactory. On a scale from 1 to 10, I would rate the support as eight.
Read full review of Dell NetWorker »
Anonymous User
VP IT Operations at a computer software company
Their support for their solutions is one of the best aspects of Dell.
Read full review of Dell PowerEdge Rack Servers »
Lubabalo Ntoni
Data Centre Systems Engineer at Dube TradePort
Technical support is good.
Read full review of VxRail »
Alfredo Najera
Director of operations and projects at SERTEI Soluciones Informáticas
Their technical support is good. Sometimes, there is a delay in the replacement of the parts, but they are generally...
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
Systems Consultant at a tech company
Technical support is excellent.
Read full review of Dell VPLEX »
Thiago Souza
Solutions Architect at Net Place
Their technical support is very good. It is 10 out of 10.
Read full review of VxRail »
Anonymous User
Engineer at a tech services company
When I deployed the Replication Manager and detected issues, I found that the technical support was not really...
Read full review of Dell AppSync »
Atul Pandya
Project Engineer at Concept Information Technologies India Pvt. Ltd.
The technical support from Dell is very poor, especially in terms of response time. However, when their technical...
Read full review of Dell Avamar »
Anonymous User
Technical Support Manager at a computer software company
When I tried to open a ticket with the Dell EMC team, during the installation phase, they kept bouncing me from one...
Read full review of Dell PowerStore »

Review 1 of 30

Anonymous User
Retired at a government
I've contacted support when my printer doesn't communicate anymore. There's a program you download and run a...
Read full review of HP Wolf Security »
Anonymous User
Security Engineering Sr. Manager at a retailer
Their tech support is okay. We have Premier Support so we have a dedicated person that we work with on a weekly...
Read full review of HP Wolf Security »
Anonymous User
Senior Program Manager Office 365 at a pharma/biotech company
Eight out of 10.
Read full review of HP Wolf Security »
Anonymous User
Director of Information Security
Bromium has always been super-responsive. We have the support portal. We can quickly put a ticket in there. And we...
Read full review of HP Wolf Security »
Hugh Percy
Manager of Cyber Security Operations at a healthcare company
Last time we talked to Ted in tech support, the incident was that a doctor trying to go to a WebEx. When you go to a...
Read full review of HP Wolf Security »
Anonymous User
Director of IT Security, Risk and Compliance. at a pharma/biotech company
Both the technical support and customer success teams are very responsive, very effective.
Read full review of HP Wolf Security »
Bert Hickman
Owner at Stoneridge Engineering, LLC
The product has a lot of online resources. You don't have to call or chat with support online. Its website has enough...
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm
Our projects department works with technical support when necessary.
Read full review of HP LaserJet Enterprise »
Anonymous User
Director
Technical support is excellent.
Read full review of HP Wolf Security »
Anonymous User
General Manager UK at a agriculture
I've never had to contact technical support.
Read full review of HP LaserJet Enterprise »

Review 1 of 10

Technical Support

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