Compare Dell Technologies vs HP

Dell Technologies

Based on 1671 reviews.

Based on 10 reviews.

Sample Customers

Dell Enterprise Desktops and Laptops

Sony Innovation Studios

HP Wolf Security

Valspar

Popular Solutions

Dell Unity XT

17 reviews

Dell PowerEdge Rack Servers

93 reviews

VxRail

31 reviews

HP Wolf Security

2 reviews

HP LaserJet Enterprise

0 reviews

Top Industries

Educational Organization

16%

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

Computer Software Company

13%

Comms Service Provider

Government

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Vice President at a tech vendor

Read full review of Dell PowerEdge Rack Servers »
Jacques DUVERNOIS
Technical Team Leader for Servers and Storage at Orange
We use the PowerStore for our development environment. The frame is a repository for all our VMware infrastructure...
Read full review of Dell PowerStore »
Jasdevjuneja
Works
We host mission-critical applications, SAP applications, and disaster recovery applications on this storage itself...
Read full review of Dell PowerMax NVMe »
Ryan Parker-Hill
System Team Leader at Deakin University
* Research data * Departmental file shares * Data centre storage: NFS We have two data centres in our university. We...
Read full review of Dell PowerScale (Isilon) »
C.
Cloud Engineer at a tech services company
We are running 3,000 VMs spread out over five such units.
Read full review of Dell Unity XT »

Review 1 of 5

Bert Hickman
Owner at Stoneridge Engineering, LLC
I use HP Wolf Security to add a layer of safety, especially for laptops operating in various environments.
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm

Read full review of HP LaserJet Enterprise »

Review 1 of 2

Customer Service

Jesse_B
Manager of networks and infrastructure at a government
The support for Dell XR2 Rugged Server is very good. They have the best support model for their solutions. They are...
Read full review of Dell XR2 Rugged Server »
Daniel Dumitru
Inginer de system IT Senior at ENGIE
Customer service and support have been supportive and satisfactory. Dell's support, especially during firmware...
Read full review of DD Boost »
Jerome Edwards
Ops Specialist: System Engineer Backup at a computer software company
I would rate the tech support for Avamar as a nine out of ten.
Read full review of Dell Avamar »
AhmedAlwahashi
GTM Intelligent Infrastructure Data Center Manager at Dimension Data Middle East at Dimension Data Middle East
DD Boost's technical support could be better.
Read full review of DD Boost »
Anas Kunnathiyil
Senior Information Technology Specialist at Ultimate Motors
The support is fine.
Read full review of PowerEdge C »
Mohamed El-Sherbini
IT Manager at Mada Insurance
When Dell got EMC, I was facing a lot of problems with the technical support for this solution, but now, the problems...
Read full review of DD Boost »
SAJI NAIR
GM IT Infrastructure at MSSL
The technical support team from Dell EMC Unity XT has a proactive approach. We don't need to worry about what is...
Read full review of Dell Unity XT »
Anonymous User
Senior Systems Engineer at a tech services company
Customer Service: ExcellentTechnical Support: Excellent
Read full review of Dell AppSync »
Michel Taung
System Engineer for Business Solution Department at PT. Mastersystem Infotama
We are satisfied with technical support from Dell EMC. There is also support available in the community.
Read full review of Dell Avamar »
Juan-Buitrago
Senior Financial Executive at a consultancy
The solution's technical support is better than what VMware offers, especially when you want to change to an...
Read full review of Dell APEX »
Dirk Verhoogen
Engineer and Specialist at Proximus Spearit
The technical support has significantly improved from where it was two years ago.
Read full review of Dell PowerStore »
Eric Meiser
Senior Consultant at SoftEd Systems
In the beginning, we had to put in a lot of requests with their technical support. Now, we have fewer tickets. The...
Read full review of VxRail »
Anonymous User
Lead Analyst at a financial services firm
The solution’s technical support is excellent.
Read full review of Dell Avamar »
Egor Bobryshev
Consultancy Department Chief
Dell EMC's technical support is perfect.
Read full review of Dell Unity XT »
MoinShah
System Administrator at Data Edge Limited
Dell could improve its technical support by enhancing the response time, especially for the initial ticket raised....
Read full review of Dell NetWorker »
Anonymous User
VDI SysAdmin/Engineer at a educational organization
I haven't had a need to call tech support. One of my coworkers has, and it seemed to go well. I was not the one who...
Read full review of VxRail »
Anonymous User
Professional Services Architect at Matrix
I have not used their technical support.
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Consultor de soluciones de tecnología
The specialist are a 10 out of 10. Unfortunately to reach them, it could cost you hours on the phone.
Read full review of VNX [EOL] »
Freddy Vergara
Director of Maritime Geoinformation at ARMADA DEL ECUADOR
Ecuador is a small market, so we do not have much access to local tech support. There are a lot of local commercial...
Read full review of VxRail »
Shiraz Ahmed
Founder & CEO at Technomatters
I haven't had to contact support as of yet.
Read full review of Dell Avamar »
ASHISH RAJ
Solution Architect at a comms service provider
The technical support is quite good. It's quite good. But I get help more quickly with VMware support because we have...
Read full review of Dell Vscale Architecture »
Anonymous User
Senior Systemms Administrator at a tech services company
Customer Service: Very good. Technical Support: Very good.
Read full review of Dell AppSync »
Anonymous User
Sr. System Engineer at a government
Support is good.
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
IT Manager
On a scale from one to 10, I'd probably give EMC customer support an 11. It's been really good. We do have premium...
Read full review of Dell Unity XT »
Anonymous User
Platform Engineer at a tech services company
I would rate Dell's technical support a nine out of ten.
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Senior Systems Engineer at a manufacturing company
Our experience with technical support has been absolutely wonderful. They have a pretty good team.
Read full review of Dell SC Series »
Micheal Laggis
Senior Solutions Engineer at a computer software company
Copilot support is next to none. I've dealt with a lot of support before. With Copilot, you're usually on the phone...
Read full review of Dell SC Series »
Md Shakil Khan
Senior Engineer at Continental Tire
I rate customer service as five. The service, particularly about hardware issues and support ticket handling, is an...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Manager, Information Technology at a tech services company
Tech support can be slow to respond at times, and there are occasions when they seem hesitant to trust our...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
IT & Comm Infrastructure Operations at a financial services firm
Customer Service: Very good. Technical Support: Very good.
Read full review of Dell SRDF (Symmetrix Remote Data Facility ) [EOL] »

Review 1 of 30

Anonymous User
General Manager UK at a agriculture
I've never had to contact technical support.
Read full review of HP LaserJet Enterprise »
Anonymous User
Director
Technical support is excellent.
Read full review of HP Wolf Security »
Bert Hickman
Owner at Stoneridge Engineering, LLC
The product has a lot of online resources. You don't have to call or chat with support online. Its website has enough...
Read full review of HP Wolf Security »
Anonymous User
Security Engineering Sr. Manager at a retailer
Their tech support is okay. We have Premier Support so we have a dedicated person that we work with on a weekly...
Read full review of HP Wolf Security »
Anonymous User
Retired at a government
I've contacted support when my printer doesn't communicate anymore. There's a program you download and run a...
Read full review of HP Wolf Security »
Anonymous User
Director of IT Security, Risk and Compliance. at a pharma/biotech company
Both the technical support and customer success teams are very responsive, very effective.
Read full review of HP Wolf Security »
Anonymous User
Director of Information Security
Bromium has always been super-responsive. We have the support portal. We can quickly put a ticket in there. And we...
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm
Our projects department works with technical support when necessary.
Read full review of HP LaserJet Enterprise »
Anonymous User
Senior Program Manager Office 365 at a pharma/biotech company
Eight out of 10.
Read full review of HP Wolf Security »
Hugh Percy
Manager of Cyber Security Operations at a healthcare company
Last time we talked to Ted in tech support, the incident was that a doctor trying to go to a WebEx. When you go to a...
Read full review of HP Wolf Security »

Review 1 of 10

Technical Support

No Data Available

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