Compare Dell Technologies vs H3C

Dell Technologies

Based on 2037 reviews.

H3C

Based on 9 reviews.

Sample Customers

H3C Ethernet Switches

Ying Wa College, Centro Digital Pictures

H3C intelligent Management Center

Tiantan Hospital, Haier

Popular Solutions

Dell PowerEdge R-Series

147 reviews

Dell Unity XT

13 reviews

Dell PowerStore

129 reviews

H3C Ethernet Switches

3 reviews

Top Industries

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

Government

Comms Service Provider

11%

Computer Software Company

10%

Financial Services Firm

University

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Lead Architect at a comms service provider
I started as a Storage and Backup Administrator and have been working with Data Protector and Dell PowerProtect Data...
Read full review of Dell PowerProtect Data Manager »

Review 1 of 5

KanwarArsalan
Technical Pre Sales at Business It Solutions

Read full review of H3C Ethernet Switches »

Review 1 of 1

Customer Service

KuldeepSingh4
Technical Solution Architect at a tech vendor
At our company, whenever we face a challenge or issue with VxRail, we easily resolve it by contacting customer...
Read full review of VxRail »
ParthaBhattacharyya
Enterprise Architect at Department of Defence, Australian Government
We have a bit of a challenge with technical support. We didn't purchase any support but it would have been really...
Read full review of Dell PowerStore »
Faisal_Zia
Team Lead of Senior Directors at Net-International
Support is wonderful. You email them, and they come to Webex and take the session.
Read full review of VxRail »
SanjayKumar11
Associate General Manager at Adani Enterprises Ltd
We've used technical support from time to time and they are very good.
Read full review of Dell VxBlock System »
Mostafa Gouda
Group Technology Services Senior Manager at a hospitality company
I have had experience with technical support from Dell for Avamar. It's not very good, as it takes a very long time...
Read full review of Dell Avamar »
Nick Hamilton
Enterprise IT Architect at ESTI Consulting Services
The technical support is good.
Read full review of Dell Unity XT »
Martin De Silva
Product Owner at a retailer
Dell EMC support used to be outstanding, but lately, they seem to have dropped the focus, I've noticed. In the past...
Read full review of Dell Avamar »
Amjed Antari
Pre-Sales Manager at a tech services company
Technical support rates at a seven out of ten, primarily due to response time rather than knowledge. Issues arise...
Read full review of Dell PowerStore »
Joe Huang
Solution Engineer at a tech vendor
There are rich reviews, articles and people who are expert and full of passion to solve your problems in their forum.
Read full review of ScaleIO [EOL] »
Fred Armantrout
Senior System Specialist at Burns & McDonnell
The technical support is good. Tt's only a single phone call for any problem.
Read full review of Vblock [EOL] »
Shawn-Kim
Senior Data Manager at Poninfo
The technical support is very good. They are quite helpful.
Read full review of Dell PowerScale (Isilon) »
Anonymous User
IT Manager
On a scale from one to 10, I'd probably give EMC customer support an 11. It's been really good. We do have premium...
Read full review of Dell Unity XT »
Anonymous User
Storage Solutions Architect at a healthcare company
Technical support has been good and responsive. They know how to fix an issue.
Read full review of Dell Unity XT »
Chin Pak
Lead - Data Protection at a healthcare company
Customer Service: Very good. Technical Support: Fair.
Read full review of Dell Avamar »
Anonymous User
System Administrator at a media company
Technical support is excellent. I'd rate it nine out of ten. We've been very satisfied with the level of service...
Read full review of Dell XC Appliance »
Anonymous User
Responsable de sistemas at a transportation company
Their support is very good.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Head of IT Division at a financial services firm
I rate Dell support eight out of 10. While we are generally satisfied with their service, we'd like more connections...
Read full review of Dell PowerEdge R-Series »
Mohammed Farooqui
Platform and Backup Support Senior Manager at a financial services firm
We have never contacted technical support for issues but the local Dell team in the Middle East is extremely...
Read full review of Dell PowerFlex »
Thiago Souza
Solutions Architect at Net Place
Their technical support is very good. It is 10 out of 10.
Read full review of VxRail »
Dhandayudapani C
TSG Manager at Navigator Systems
It is very user-friendly to read and determine the exact problem, unlike HP where different tools and L3 team support...
Read full review of Dell Unity XT »
Giorgio Pozzi
System Administrator at PORTGUARDIAN.COM SRL
I rate the technical support a nine out of ten.
Read full review of Dell PowerVault »
Ehsan-Zaidi
CTO at ACOM
Technical support has been very knowledgeable and responsive. They're good. We're satisfied with the level of service...
Read full review of Dell PowerEdge C- Series »
Anonymous User
Coordinator Team Infrastructure at a tech services company
When you have someone on the line from Dell's support team, then everything becomes perfect, especially if they are...
Read full review of Dell PowerStore »
AnindyaSinha
Business Development Manager at a media company
Technical support is good.
Read full review of Dell NetWorker »
Richard N.
Information Technology Operations Manager at a manufacturing company
We contacted technical support due to a network device failure we had probably four months ago, and even though it...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Data Protection Architect at a consultancy
We have not had to use tech support often, beyond the normal occasional drive, standard part replacement. The support...
Read full review of Dell Unity XT »
Anonymous User
Senior Systems Engineer at a financial services firm
The technical support is very good. We had a few problems with it, but that's a rare instance where I have opened a...
Read full review of VMAX [EOL] »
Anonymous User
Teamleitung Technical Sales at a tech services company
In general, it's common to encounter issues, especially during late hours when support might not be readily...
Read full review of Dell PowerEdge R-Series »
Joseph James
Systems & Support Engineer at CWG Plc
I rate RecoverPoint support eight out of 10. An engineer is usually available, so they will put you straight through...
Read full review of Dell RecoverPoint for Virtual Machines »
Seniostoe09976
Senior Storage Engineer at a transportation company
So far, technical support has been really good.
Read full review of Dell PowerMax »

Review 1 of 30

SherifHanna
Managing Director - CEO at AINSystems
We find it helpful. The only challenge is understanding Chinese speakers, but this is a common issue even with Cisco...
Read full review of H3C Ethernet Switches »
KanwarArsalan
Technical Pre Sales at Business It Solutions
Support for H3C switches is good, with local and international support offices available. The average resolution time...
Read full review of H3C Ethernet Switches »
SherifHanna
Managing Director - CEO at AINSystems
H3C's technical support is excellent, but there's sometimes a language barrier when contacting them.
Read full review of H3C Ethernet Switches »
SHARIQ ALI SHAH
Manager Sales at Megaplus
The technical support is very good. Machine vertical support and campus management support are both commended. SCT...
Read full review of H3C Ethernet Switches »
SunateHavichit
Engineering Specialist at True Corporation
We have occasionally used the support but I'd prefer to see some local support offered.
Read full review of H3C Ethernet Switches »

Review 1 of 5

Technical Support

No Data Available

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