Compare Dell Technologies vs H3C

Dell Technologies

Based on 2349 reviews.

H3C

Based on 9 reviews.

Sample Customers

H3C Ethernet Switches

Ying Wa College, Centro Digital Pictures

H3C intelligent Management Center

Tiantan Hospital, Haier

Popular Solutions

Dell PowerEdge R-Series

170 reviews

Dell PowerStore

159 reviews

Dell Unity XT

9 reviews

H3C Ethernet Switches

2 reviews

Top Industries

Manufacturing Company

10%

Financial Services Firm

10%

Outsourcing Company

Computer Software Company

Comms Service Provider

12%

Financial Services Firm

Manufacturing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Sanjay Singh Bisht
Server Administrator at a outsourcing company
I have been using Dell PowerEdge C- Series for quite a long time; I would say around seven to eight years. When it...
Read full review of Dell PowerEdge C- Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

SHARIQ ALI SHAH
Manager Sales at Megaplus
The primary use case is about managing network infrastructure. The H3C Ethernet Switches are used internally as...
Read full review of H3C Ethernet Switches »

Review 1 of 1

Customer Service

Ran Zaradez
CEO at Comran Networks
When I have a problem or question, I call customer service, and they keep checking with me until the problem is...
Read full review of Dell PowerEdge R-Series »
Farhan SadikAkil
Solutions Architect at GBPL
Support takes a long time. In Bangladesh, we do not have a dedicated support team available for all products. For...
Read full review of Dell PowerProtect Data Domain »
Md. Shohel Rawshan Sarker
Assistant Vice President at a financial services firm
Technical support is really good. I needed to do an upgrade. The network engineer gave us the total possibility to...
Read full review of Dell PowerEdge MX- Series »
Brian Mijnals
System Administrator at Elde College
The support is getting better. Before, we had to call and explain what was going on. Now, the support has a website....
Read full review of Dell PowerEdge R-Series »
Jerome Edwards
Ops Specialist: System Engineer Backup at BCX
My experience with the technical support team of Dell is that they are actually great. Once you get them on the line,...
Read full review of Dell PowerProtect Data Manager »
A. AhadAlam
Head Of Systems Group at NCCPL
If local support is built in, I would give it a ten out of ten. If they do not build locally, then I would give it...
Read full review of Dell PowerProtect Data Domain »
Robert-Nilsson
Business Development Manager at Gignos
It was tricky to get the support to start working on your problem, but once you get to contact them, they offer...
Read full review of Dell NetWorker »
Nezar Hamed
Enterprise Data Protection | Backup, Archive & DR Solutions Section Head at a tech services company
Technical support really needs improvement. Getting assistance is a long journey starting with collecting logs. If...
Read full review of Dell NetWorker »
Nick Hamilton
Enterprise IT Architect at ESTI Consulting Services
The Dell support is excellent, they have a lot of knowledge and can work us through our issues quickly.
Read full review of Dell PowerProtect Data Domain »
GopiP1
Data Center Engineer at Times Internet
I would rate the technical support a seven out of ten.
Read full review of Dell PowerStore »
Sazeen Mohammed
Systems Engineer at a government
I have not dealt with technical support from VxRail yet. We have not had any issues.
Read full review of VxRail »
Anonymous User
Deputy CIO at a insurance company
Dell EMC technical support is very good. I would rate them a 10 out of 10. They take you by the hand and walk you...
Read full review of Dell Unity XT »
Anonymous User
Tech Lead at a financial services firm
We appreciate customer service very much. When we had errors upgrading operating systems and did not upgrade the...
Read full review of Dell PowerEdge MX- Series »
Mohamed Diazleal
IT Service Engineer at ROSEN
I would evaluate the support from Dell as exceptional. They have highly capable and trained personnel who are...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Infrastructure Analyst at a engineering company
Customer Service: It is great; EMC support is one of the best. Technical Support: It is great, a good level of...
Read full review of Dell NetWorker »
Mikko Peltoniemi
Director Of IT at Star Kay White
I think Dell PowerEdge customer service is great. I am hard-pressed to give five for anything, but if five is the...
Read full review of Dell PowerEdge R-Series »
Anil Kale
Sr. Technology Consultant at a engineering company
The technical support is okay. We have an internal team, however, they are by no means experts. We need Dell to fill...
Read full review of Dell PowerEdge R-Series »
Mahdi Bahmani
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
If you have access to customers service EMC is one of the best and you could benefit from the knowledge center of EMC...
Read full review of Dell Unity XT »
Anonymous User
Solutions Manager at a tech services company
Tech support is very good. They're always responsive. We have built a relationship over the years.
Read full review of Vblock [EOL] »
Amjed Antari
Pre Sales Manager at a tech services company
The technical support from Dell is good regarding Dell PowerScale, although I believe it could sometimes be better. I...
Read full review of Dell PowerScale »
Anonymous User
Sir Systems Engineer at a tech services company
Technical support has gotten worse since the merger, for example, response time to SR creation. And mainly, if I ask...
Read full review of Dell Unity XT »
Mohammed Mahrous
Storage Support Manager at Alinma Bank
Dell EMC has one of the best support organizations, worldwide. We have multiple vendors, but Dell EMC is one of the...
Read full review of Dell Unity XT »
Anonymous User
President at a tech services company
The solution provides good technical support.
Read full review of Dell PowerStore »
Anonymous User
Principal Consultant at Systems Limited
The technical support is usually good but they are not very robust.
Read full review of Dell PowerStore »
Anonymous User
Senior Technical Specialist at a healthcare company
Dell's technical support is great for 99% of things. There have been a few problems but I understand because the...
Read full review of Dell Unity XT »
Anonymous User
Geo-computing Manager at a energy/utilities company
Technical support has been alright and I would rate them an eight out of ten.
Read full review of Dell PowerScale »
Anonymous User
Systems Technician Ii at a government
I would evaluate the customer service and tech support by saying I have had no problems with it.
Read full review of Dell PowerEdge T-Series »
Anonymous User
Data Center Manager at a manufacturing company
Dell's tech support has been good overall. While we rarely need assistance, finding the right entry point into their...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Quadria Rouen Agency Director at a computer software company
VxRail's technical support is very good.
Read full review of VxRail »
SushilKumar1
Security Officer at Videocon Intelligent Security Private Limited
We haven't had good support help. They are not available and often not very well educated. It's very hard to get an...
Read full review of Dell PowerStore »

Review 1 of 30

SHARIQ ALI SHAH
Manager Sales at Megaplus
The technical support is very good. Machine vertical support and campus management support are both commended. SCT...
Read full review of H3C Ethernet Switches »
KanwarArsalan
Technical Pre Sales at Business It Solutions
Support for H3C switches is good, with local and international support offices available. The average resolution time...
Read full review of H3C Ethernet Switches »
SherifHanna
Managing Director - CEO at AINSystems
H3C's technical support is excellent, but there's sometimes a language barrier when contacting them.
Read full review of H3C Ethernet Switches »
SherifHanna
Managing Director - CEO at AINSystems
We find it helpful. The only challenge is understanding Chinese speakers, but this is a common issue even with Cisco...
Read full review of H3C Ethernet Switches »
SunateHavichit
Engineering Specialist at True Corporation
We have occasionally used the support but I'd prefer to see some local support offered.
Read full review of H3C Ethernet Switches »

Review 1 of 5

Technical Support

No Data Available

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