Compare Dell Technologies vs FIS

Dell Technologies

Based on 1775 reviews.

FIS

Based on 1 review.

Sample Customers

Popular Solutions

Dell PowerEdge Rack Servers

130 reviews

Dell Unity XT

17 reviews

VxRail

30 reviews

FIS Protegent

0 reviews

Top Industries

Computer Software Company

14%

Financial Services Firm

10%

Manufacturing Company

Educational Organization

Financial Services Firm

33%

Computer Software Company

15%

Insurance Company

Real Estate/Law Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
VP IT Operations at a computer software company
We use Dell PowerEdge Rack Servers primarily in a virtualized environment for our company. Our company performs all...
Read full review of Dell PowerEdge Rack Servers »
Kuldeep Bh
Technical Solution Architect at a tech vendor
I am dedicated to Cisco and work with multiple products as a consultant from one of the managed service providers....
Read full review of Dell vSAN Ready Nodes »

Review 1 of 5

Anonymous User
digital strategist at SMD Services

Read full review of FIS Protegent »

Review 1 of 1

Customer Service

Javier Domingo
Responsable it at Fresenius Medical Care Holdings Inc
We work with the servers through an intermediary, so we do not deal with Dell's support in terms of help. It is...
Read full review of Dell PowerEdge Rack Servers »
JEREMY LASSALLE
Network and systems administrator at AQUITANIS
The contact was good, but the intervention was not scheduled properly. We had some scheduling problems. However, the...
Read full review of Dell PowerProtect DP (IDPA) »
Paolo Corecco
Solution Consultant at Swisscom
I am satisfied with the support.
Read full review of Dell PowerScale (Isilon) »
Vaidyanathan Swaminathan
Co-Founder at Tech RIdge Solutions
The support is horrible. There are bugs in the solution that have not been fixed yet. The vendor said they would fix...
Read full review of Dell RecoverPoint »
ValereFEUGWANG
Information System Consultant at CFAO Technologies
Dell support is the best in the world.
Read full review of Dell NetWorker »
Hariraj Chauhan
Manager, Regions Information Technology Security at a computer software company
We are very satisfied with the professional support. The language support can be better. Other than that, it is good....
Read full review of Dell PowerEdge Rack Servers »
PurwandiPurwandi
Senior Cloud Engineer at PT. Sigma Cipta Caraka (Telkomsigma)
We have had their tech support until now. There is no problem with their tech support. They provide good support.
Read full review of Dell Avamar »
Nuno Simoes
Storage Specialist at a tech company
Overall, it is very good.
Read full review of Dell Unity XT »
Anonymous User
Vice President at a financial services firm
I would give technical support a rating of 9/10.
Read full review of Dell Unity XT »
Jin Park
Manager at a healthcare company
I would rate the support for this solution a seven out of ten. The quality of support depends on the agent you deal...
Read full review of Dell PowerScale (Isilon) »
Rob Morc
Responsable arwuitectura at a transportation company
Their support is very good.
Read full review of Dell PowerStore »
Anonymous User
Senior Systems Technician at a government
The support for Dell PowerEdge servers is magnificent.
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
IT Manager at a manufacturing company
The technical support is very good. We have access to our own account manager and he will pass queries on. And on...
Read full review of Dell PowerEdge Rack Servers »
Sys32189Eng3
System Engineer at a manufacturing company
The technical support does alright.
Read full review of Dell Unity XT »
Abhishek Mangal
Automation Consultant at a computer software company
I have not contacted technical support because, as consultants, we are not hands-on, and haven't had any reason to...
Read full review of Moogsoft »
Alex McIntosh
Senior Infrastructure Analyst at a financial services firm
On the whole, their technical support is pretty good. However, the response time and competence could be improved. If...
Read full review of Dell RecoverPoint for Virtual Machines »
Anonymous User
Director of Information & Technology Services at a non-profit
The technical support is very good, DELL is known for their great support.
Read full review of VxRail »
Elias Riveros Malky
Regional Alliance Manager at a tech services company
With these type of high-end technologies and their uptime, there is no need to contact support.
Read full review of Dell PowerMax »
Anonymous User
Expert Stockage at a comms service provider
We are absolutely satisfied with Dell's technical support. They're probably one of the best. If I had to rank...
Read full review of Dell VPLEX »
Anonymous User
Systems Architect at a non-tech company
So far, the technical support has been very good. The self-service portal for requesting replacement parts is...
Read full review of Dell PowerEdge Rack Servers »
Shahab Vahdatian
Technical Specialist at Pouyan Pardazesh Tehran Co
Technical support is okay, however, it depends on the hard disc you put on the storage.
Read full review of Dell PowerProtect DD (Data Domain) »
Mikael Hellström
IT Manager at Regional Health Services
The technical support is very good.
Read full review of Dell PowerMax »
Paul Akengo
Storage Engineer at a energy/utilities company
I rate Dell EMC support 10 out of 10. They respond rapidly and do a good job. When I have an issue and need technical...
Read full review of Dell Unity XT »
Anonymous User
Systems Architect at a insurance company
Technical support is average. EMC has no telemetry.
Read full review of Dell XtremIO »
HansThilen
System technician at Lidingö stad
Dell offers very good technical support to its users. The solution's technical support team is very fast. I rate the...
Read full review of Dell EqualLogic PS series »
Anonymous User
Infrastructure Architect at a retailer
Two out of 10 for overall technical support. Simple hardware issues like failed drives were promptly dealt with, but...
Read full review of VNX [EOL] »
Anonymous User
Product Manager at a tech vendor
Technical support is typically very good. The only issue is, where our products are located. it's hard to get...
Read full review of Dell Unity XT »
Cliff Taylor
CFO at PETRA CONSTRUCTION CORPORATION
Technical support has been good. We are satisfied with the level of service on offer.
Read full review of PowerEdge C »
Anonymous User
Storage Admin at a financial services firm
We haven't used any tech support for this product.
Read full review of Dell PowerMax »
Sofien SMIDA
Head of Data Center at National Center of Informatics
I would rate technical support a six and a half.
Read full review of Dell RecoverPoint for Virtual Machines »

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Technical Support

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