Compare Dell Technologies vs FIS

Dell Technologies

Based on 1776 reviews.

FIS

Based on 1 review.

Sample Customers

Popular Solutions

Dell PowerEdge Rack Servers

130 reviews

Dell Unity XT

17 reviews

VxRail

30 reviews

FIS Protegent

0 reviews

Top Industries

Computer Software Company

14%

Financial Services Firm

10%

Manufacturing Company

Government

Financial Services Firm

32%

Computer Software Company

15%

Insurance Company

Real Estate/Law Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
VP IT Operations at a computer software company
We use Dell PowerEdge Rack Servers primarily in a virtualized environment for our company. Our company performs all...
Read full review of Dell PowerEdge Rack Servers »
Kuldeep Bh
Technical Solution Architect at a tech vendor
I am dedicated to Cisco and work with multiple products as a consultant from one of the managed service providers....
Read full review of Dell vSAN Ready Nodes »

Review 1 of 5

Anonymous User
digital strategist at SMD Services

Read full review of FIS Protegent »

Review 1 of 1

Customer Service

Dhaval Pancholi
Head of Sales at Microhard IT Solutions Pvt Ltd
The solution's technical support is not that customer-friendly.
Read full review of Dell PowerProtect DP (IDPA) »
AamirIlyas
Solution Architect at Apollo Telecom
Technical support from Dell is excellent. I rate it ten out of ten.
Read full review of Dell NetWorker »
Vaidyanathan Swaminathan
Co-Founder at Tech RIdge Solutions
After EMC merged with Dell, the quality of support has dropped, and the time duration for resolving issues is long....
Read full review of Dell Unity XT »
Koba Sopromadze
Head of IT Infrastructure at a financial services firm
Technical support is good. We have received good next-day technical support from them.
Read full review of Dell SC Series »
ITmanager10038
IT Infrastructure & Data Center Operation Engineer at Ministry of Communications and Information Technology (MCIT), Egypt
The Unity technical support is very good.
Read full review of Dell Unity XT »
Sanjeevan Sivapaleswararajah
Manager, Network Ict at a energy/utilities company
Technical support has effectively addressed most of the issues. Initially, when running tests, challenges arose,...
Read full review of DD Boost »
Nick Hamilton
Enterprise IT Architect at ESTI Consulting Services
The Dell support is excellent, they have a lot of knowledge and can work us through our issues quickly.
Read full review of Dell PowerProtect DD (Data Domain) »
Stanislaw Jagielski
Trainer, Storage Consultant at Oxon
I don't directly use the support services on offer. If I have questions, I tend to direct that to the developers, and...
Read full review of Dell Avamar »
Muhammad Mughees
Business Development Manager -Distributor at a tech services company
I would rate the tech support a five out of ten. There is an inconsistency in support quality for Dell PowerProtect...
Read full review of Dell PowerProtect DD (Data Domain) »
Michael Wenn
CEO / Co-Founder at Aiops ltd
I would have earlier rated the solution's technical support a four out of ten. However, since it's owned by Dell now,...
Read full review of Moogsoft »
Saiyed Shahab Ahmed
Chief Digitalization Executive at a energy/utilities company
Technical support is very good.
Read full review of Dell NetWorker »
Anonymous User
Senior Consultant at a tech services company
Technical support is very affirmative and efficient.
Read full review of VMAX [EOL] »
Rafael Perelli
IT Infrastructure Coordinator at 3 corasoes
The solution's technical support used to be much better some years ago, but now it is a little worse. Normally, Dell...
Read full review of Dell PowerStore »
Chin Pak
Lead - Data Protection at a healthcare company
Customer Service: Very good. Technical Support: Fair.
Read full review of Dell Avamar »
Kirihettige Anton Asiri Prasad
Systems Engineer at Thakral One (Pvt) Ltd
I am not working with Dell for AMC support. I am receiving support from a third-party vendor because the device is...
Read full review of Dell XtremIO »
Saleh-Khakwani
Senior Technical Consultant at DWP Technologies
The solution's support team is excellent.
Read full review of Dell CloudBoost »
David Hammink
System Administrator at Reuter GmbH
We have not used technical support yet.
Read full review of Dell SC Series »
Abbas Dagher
Regional Key Account Manager at ACT
The technical support is good. It's better than others, but if they are not familiar with the problem, they have to...
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
Ops Manager at a real estate/law firm
While the solution has reached its end of life many years ago, and we haven't had technical support in years, before,...
Read full review of Dell EqualLogic PS series »
Ashraf Ali
Senior Consultant at global brands
I have contacted them many times. The best thing about their support is that there is single support for software,...
Read full review of VxRail »
Anonymous User
Deputy Head of IT Service at a government
I would give technical support a rating of 3/10.
Read full review of Vblock [EOL] »
Mikko Peltoniemi
Director of IT at Star Kay White
I assess customer service and technical support as very good. I have found them to be very knowledgeable and very...
Read full review of Dell PowerStore »
Anonymous User
Vice President at a energy/utilities company
The support from Dell EMC Avamar was decent.
Read full review of Dell Avamar »
Ugur Ucanok
Deputy General Manager at Clonera
We've never reached out to technical support. I can't speak to how well they assist their clients.
Read full review of Dell RecoverPoint for Virtual Machines »
Maurizio Davini
CTO at a university
Dell EMC's customer and technical support are the best in the market, for sure. We have almost all the Dell EMC...
Read full review of Dell PowerStore »
Rajsudheer-Dangeti
Sr Private Cloud Engineer at a pharma/biotech company
Technical support is critical for us. Once you contact support, there may be a follow-on of vendors that will pitch...
Read full review of Vblock [EOL] »
Anonymous User
Platform Engineer at a tech services company
I would rate Dell's technical support a nine out of ten.
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
IT Specialist at a healthcare company
We do use technical support and it is always good.
Read full review of VNX [EOL] »
ScottAllen1
Team Lead Infrastructure at a computer software company
Dell support is great. When we call them, there's usually a wait when placing the initial call, possibly half an hour...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Network Analyst at a healthcare company
Customer Service: Customer service is top-notch with a dedicated sales and technical resource who are familiar with...
Read full review of VNX [EOL] »

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Technical Support

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