Compare Dell Technologies vs FIS

Dell Technologies

Based on 2034 reviews.

FIS

Based on 1 review.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

146 reviews

Dell Unity XT

13 reviews

Dell PowerStore

129 reviews

FIS Protegent

0 reviews

Top Industries

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

Government

Financial Services Firm

30%

Computer Software Company

11%

Real Estate/Law Firm

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Lead Architect at a comms service provider
I started as a Storage and Backup Administrator and have been working with Data Protector and Dell PowerProtect Data...
Read full review of Dell PowerProtect Data Manager »

Review 1 of 5

Anonymous User
digital strategist at SMD Services

Read full review of FIS Protegent »

Review 1 of 1

Customer Service

Esteban Denon
IT Infrastructure Administrator at a consultancy
Regarding the support here in my country, which is Argentina, and my experience with Dell in recent years, I think...
Read full review of Dell Business Laptops »
SamuelOguta
Head IT Infrastructure & Operations at a financial services firm
Technical support is top notch, and incident resolution is quick.
Read full review of Dell VxBlock System »
Mohab Thair
Senior Information Technology Engineer at DIL Technology
In certain scenarios, the support for this solution has been good. Often, the team take too long to resolve issues.
Read full review of Dell Avamar »
RahulSharma8
Storage Platform Engineer at Expedia Group
I would rate the technical support at a seven. It was great earlier, but now, when we encounter issues, level one...
Read full review of Dell PowerScale (Isilon) »
MarcoBetancurt
Solution Architect at Open group
The technical support services are good.
Read full review of Dell Data Protection Advisor »
Wesam Qashou
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
I give Dell EMC support a perfect 10.
Read full review of Dell RecoverPoint »
Animesh Kumar
Presales Solution Architect at DXC Technology
Support for Dell PowerScale is never a challenge. There is twenty-four-seven-three-sixty-five support available,...
Read full review of Dell PowerScale (Isilon) »
ErmiasGirma
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
I have had a very positive experience with Dell's technical support. The support team is responsible, provides...
Read full review of Dell Data Protection Advisor »
GaurangPatel
Technical Director at Allot Group
The technical support is reasonable but I feel that the turnaround time is very high and can be improved.
Read full review of Dell SC Series »
Lei Wang
Manager of Storage Engineering at a financial services firm
The technical support is good.
Read full review of Dell PowerMax »
Mohamed Tourich
Infra And Itsd Manager at NewPort Tank Containers
Whenever we needed a replacement of a disk because of disk failure or other issues, the second day pick-up return is...
Read full review of Dell Business Laptops »
Anonymous User
DIrecteur Commerical at a tech vendor
The technical support is good. Opening the ticket, the management of the ticket is good. However, when we have to use...
Read full review of Dell Unity XT »
Mohieddin Allahham
Systems & storage specialist at a government
We haven't had much experience with technical support, but we did have some upgrades to the core system and firmware....
Read full review of Dell PowerMax »
Anonymous User
Integration architect at a tech services company
I rate Dell support 10 out of 10. Dell support is excellent. They are proactive and maintain regular contact to...
Read full review of Dell PowerEdge R-Series »
Anonymous User
CS Core planning manager at a comms service provider
Our system integrator provides the first level of support on top of our agreement with the vendor itself, so I can...
Read full review of Dell PowerEdge FX [EOL] »
Anonymous User
Analista de Sistemas SR at a tech services company
The support from Dell EMC Avamar is good.
Read full review of Dell Avamar »
Nuno Simoes
Storage Specialist at a tech company
Overall, it is very good.
Read full review of Dell Unity XT »
Deepak Kannan
Sales Account Manager - BFSI Sector at Frontier Business systems
Dell excels in service and support. Customers find Dell solutions to be user-friendly, commercially viable, and...
Read full review of Dell Unity XT »
Asa Asdas
Technician at Sheeltron Digital Systems Private Limited
I am very satisfied with Dell's technical support. They provide excellent help when needed.
Read full review of Dell PowerEdge MX- Series »
Joakim
Vmware Vsphere System Engineer at a retailer
We contacted them once about to test a VxRail solution. That was quick, and it was working, so it's hard to gauge...
Read full review of Dell PowerStore »
Anonymous User
Virtualization Team Leader at a healthcare company
Technical support is really good. We have had good, high-quality support with our SC Series. They respond quickly.
Read full review of Dell SC Series »
Sergio Omar Ruiz Paz
Specialist Senior N2 at Entelgy
I rate technical support for Dell as an eight out of ten. Support is crucial when restore functions are not working,...
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Infrastructure and Operations Manager at a manufacturing company
Their support is good. I would rate them a 10 out of 10.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior Consultant at a tech services company
Their technical support is good. I would give it an eight out of ten. It could use enhancements.
Read full review of Dell PowerProtect Data Domain »
RAJESHPURI
Owner at FORE SOLUTIONS
The solution's technical support is very good. We haven't faced any issues with the support team. I rate the...
Read full review of Dell Unity XT »
Asim Sinha
Senior SAN Administrator at a manufacturing company
The technical support is okay. It's not bad.
Read full review of Dell PowerProtect Data Domain »
Bill Engelmeyer
Systems Engineer at Unisity LLC
I rate Dell customer service a ten out of ten. I have limited experience with customer service or tech support based...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
IT Manager at a government
The support from Dell for Dell PowerScale (Isilon) is really good. One of the points we appreciate about Dell is...
Read full review of Dell PowerScale (Isilon) »
Rachel Bauer
Chief Operations Officer & Acting CFO at Like a Photon
We have found the post-installation support to be absolutely fantastic. They have helped us leverage the advanced...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Technical Consultant at a tech services company
Technical support is good, but it depends on the time zone. I've noticed that some areas offer better support than...
Read full review of Dell NetWorker »

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Technical Support

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