Compare Dell Technologies vs FIS

Dell Technologies

Based on 1842 reviews.

FIS

Based on 1 review.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

147 reviews

Dell Unity XT

15 reviews

VxRail

30 reviews

FIS Protegent

0 reviews

Top Industries

Computer Software Company

14%

Manufacturing Company

10%

Financial Services Firm

Government

Financial Services Firm

31%

Computer Software Company

14%

Insurance Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Ravi Ramananda
Assistant VP, Information Technology at a insurance company
We are using Dell PowerEdge R-Series for multiple applications, majorly for virtualization solutions. We are using...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
KuldeepSingh4
Technical Solution Architect at a tech vendor
I am dedicated to Cisco and work with multiple products as a consultant from one of the managed service providers....
Read full review of Dell vSAN Ready Nodes »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Anonymous User
digital strategist at SMD Services

Read full review of FIS Protegent »

Review 1 of 1

Customer Service

GopalSetia
Director- Pre Sales Enterprise Solution Architect at a tech vendor
The majority of the bugs are fixed. The team who's working as a technical engineer to support us during the incident,...
Read full review of Dell PowerProtect DD (Data Domain) »
Mike Feider
Founder at Thirty One Circles
I have not been in contact with their support as we have not experienced any problems.
Read full review of Dell Enterprise Laptops »
Raanan
Lab Manager at a manufacturing company
Dell provides very good support. It's very fast and they answer in a professional manner. That's what I need. I would...
Read full review of Dell PowerEdge R-Series »
Saleh Khalid
computer scientist at Imam University
Technical support from Dell is rated at six out of ten. Even with high-severity tickets, the response time is slower...
Read full review of Dell vSAN Ready Nodes »
Jan Budina
Head of Systems Department at VERTIX s.r.o.
I would describe the customer service of Dell PowerEdge VRTX with just one word: brilliant.
Read full review of Dell PowerEdge VRTX [EOL] »
Diego Scaravaggi
System Administrator at Fortech
The solution's technical support is excellent. I rate the technical support a ten out of ten.
Read full review of Dell PowerStore »
AsemHamamdi
Senior Data Center Admin at Paltel
The solution has excellent technical support.
Read full review of Dell PowerProtect DD (Data Domain) »
Mohamed Abdel Salam
Senior Sells at Enterprise Sigma Technology
I would rate customer service as nine out of ten.
Read full review of Dell PowerMax »
Fred Armantrout
Senior System Specialist at Burns & McDonnell
The technical support is good. Tt's only a single phone call for any problem.
Read full review of Vblock [EOL] »
Martin Varmus
Chief Executive Officer at a tech services company
We have not had any issues in the last nine years but we did have some small storage that filled up quickly so we had...
Read full review of Dell PowerFlex »
Anonymous User
Co Founder at a tech services company
Dell's EMC technical support is very good.
Read full review of VxRail »
Anonymous User
Sr. Infrastructure Architect at a insurance company
Over the years, it’s been up and down. For this latest version, I would suggest that it’s average, with not a large...
Read full review of Dell NetWorker »
Anonymous User
AVP at a financial services firm
The solution’s technical support is good.
Read full review of Dell PowerMax »
Mahdi Bahmani
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
As I live in Iran, I do not have access to EMC support directly. I can say, however, that I use a free forum on the...
Read full review of Dell RecoverPoint for Virtual Machines »
Anonymous User
Core Cloud System Specialist at a comms service provider
Huge gab of professionalism and experience between the regions, we always need to escalate our issues to get it solved.
Read full review of Dell SRDF (Symmetrix Remote Data Facility ) [EOL] »
Anonymous User
IT
Excellent.
Read full review of Dell NetWorker »
Anonymous User
Deputy CIO at a insurance company
Dell EMC technical support is very good. I would rate them a 10 out of 10. They take you by the hand and walk you...
Read full review of Dell Unity XT »
Anonymous User
Engineering Manager at a tech services company
Dell EMC's tech support is awesome. We've used both onsite help and remote phone support and I have nothing but great...
Read full review of Dell Unity XT »
Anonymous User
Storage Architect at a tech services company
All experiences with tech support have been positive. It was never problem with product itself, mostly configuration...
Read full review of VNX [EOL] »
Anonymous User
Pre-Sales Architect at a tech services company
I think that Dell EMC is one of the best technical support services in Ukraine. I am satisfied with the technical...
Read full review of Dell SC Series »
Sofien SMIDA
Head of Data Center at National Center of Informatics
I would rate technical support a six and a half.
Read full review of Dell RecoverPoint for Virtual Machines »
Anonymous User
Technical Sales Architect at a tech services company
We have received excellent support from EMC and now Dell.
Read full review of VNX [EOL] »
Anonymous User
Network and Telecommunication Manager at a educational organization
The product's support is good and proactive. There are times when they see the problem beforehand.
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
Senior Solutions Architect at a tech services company
The technical support is very special, really. I like it and overall I am very satisfied with the services.
Read full review of DD Boost »
Robert Lopez-Portillo
Director of Enterprise Infrastructure at a financial services firm
We have really good support for our data center and compute.
Read full review of Dell PowerMax »
AdnanAli1
Manager at Necsol
Dell support is satisfactory. I always have a good experience with it.
Read full review of Dell PowerEdge MX- Series »
Anonymous User
Senior Systems Engineer at a manufacturing company
I have used customer service or support for Dell PowerEdge Rack Servers. My impressions working with customer support...
Read full review of Dell PowerEdge R-Series »
Paulo Xavier
Sales Manager at LTA-RH Informatica
We've never had to reach out to technical support, not have our clients. We have an SLA, however, we really don't...
Read full review of VxRail »
Mac Wang
Project Manager at Realnux
Their response is quick. We just email or telephone to contact their support center. Dell EMC has local service in...
Read full review of Dell ObjectScale »
Anonymous User
Director
Customer Service: I don't like the way EMC's Powerlink support is behind a wall. You need to register an account, and...
Read full review of VNX [EOL] »

Review 1 of 30

No Data Available

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.