Compare Delinea vs Varonis

Delinea

Based on 68 reviews.

Varonis

Based on 17 reviews.

Sample Customers

Centrify Privilege Threat Analytics Service

GSI

Varonis Platform

Nottingham Building Society

Popular Solutions

Delinea Secret Server

11 reviews

Delinea Privileged Access Service

4 reviews

Delinea Authentication Service

1 reviews

Varonis Platform

11 reviews

Top Industries

Computer Software Company

11%

Manufacturing Company

Financial Services Firm

Government

Financial Services Firm

15%

Manufacturing Company

Computer Software Company

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Reena Bhardwaj
Senior Quality Analyst at a retailer
My main use cases for Delinea Secret Server revolve around implementing it for our Privileged Access Management,...
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Francesco Panacea
Senior Consultant at a consultancy
I use the product to secure the system administrators' access to the crown jewels of the customer.
Read full review of Delinea Authentication Service »
Francesco Panacea
Senior Consultant at a consultancy
I typically use Delinea Privileged Access Service within my IT infrastructure management for consulting, to secure...
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Review 1 of 3

KumarVivek
Cyber Security Senior Engineer at a manufacturing company
The primary use case for Varonis Platform is data discovery, specifically for discovering sensitive data in our...
Read full review of Varonis Platform »

Review 1 of 1

Customer Service

Vera Ruivivar
IT Security Risk and Compliance Manager at a outsourcing company
We have had no problems with the support team. They get back to us within the agreed timeframe.
Read full review of Delinea Privileged Access Service »
ChrisMorrison
Technical Engineer at a tech services company
Their technical support is very good. If you run into problems with the deployment, for example, then they will help...
Read full review of Delinea Privileged Access Service »
NajibulIslam
Technical Account Manager (Information Security) at a security firm
While support is good, sometimes the documentation, especially for newer features, is not. That can be a challenge....
Read full review of Delinea Secret Server »
Siva Jp
Chief Architect - Cloud Xperienz Platform - CIS Technology Office at a tech vendor
Though I consume SaaS with platinum support, the support is not too great. By the time they resolve an issue or get...
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Subhash Mahato
Associate Software Engineer at a tech services company
Though I tried to reach out to the support team via email, I did not get any response from them.
Read full review of Delinea Privileged Access Service »
Jared Ochieng
Information Technology Security Specialist at a computer software company
Since I'm speaking as a system security engineer, most of the time we're able to solve any problems the customers...
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Udana Kasiwatte
Solutions Strategist at a tech consulting company
Responsive, knowledgeable, and professional
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Francesco Panacea
Senior Consultant at a consultancy
My thoughts about support of Delinea in general are that they are so so.
Read full review of Delinea Privileged Access Service »
Fernando Gonzalez Perez
Identity and Access Management Specialist at a computer software company
I rate customer service and support a zero out of ten. We reached out to them to solve an issue, and they hung up on us.
Read full review of Delinea Secret Server »
Tor Nordhagen
Executive Director at a consultancy
The technical support for Thycotic is very good as might be expected. The members of the support team that I have...
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Avinash Gopu.
Associate VP and Cyber Security Specialist at a financial services firm
Delinea's technical support was excellent. They responded to our tickets on the same day and provided access to their...
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Anonymous User
Consultant
The technical support by Delinea was good.
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Mustafizur-Rahman
Senior Cyber Security Engineer at a tech services company
Technical support could be better. The support centers can't solve the issues. On a scale from one to five, I will...
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Anonymous User
Threat Protection Architect at a consumer goods company
Technical support helps us regularly. We have not had any big issues, so overall, no problems.
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Anonymous User
Enterprise Architect - Information Security at a transportation company
The technical support is quite good. When I was implementing this solution, they were able to assist me and did a...
Read full review of Delinea Privileged Access Service »
Anonymous User
Assistant Technical Manager at a tech services company
Technical support is good. There is always somebody available to assist us with issues.
Read full review of Delinea Secret Server »
Anonymous User
DevOps Lead at a computer software company
I do not have any experience with technical support because I am not the person managing the product. We do have an...
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Anonymous User
Systems Administrator at a tech services company
Customer Service: Customer service is 10/10. Technical Support: Technical support is 10/10.
Read full review of Delinea Secret Server »
FabioPericoli
Director / Engineer at a tech services company
Technical support is fine but as I said, it could be a little more friendly.
Read full review of Delinea Secret Server »
Peter Rajic
Technology Infrastructure Senior Analyst at a educational organization
I have not contacted technical support. We had our representative involved, and he brought in a technical person to...
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Anonymous User
Senior Security Engineer at a insurance company
The technical support needs improvement. For example, if you have any problems on the server configuring the IIS,...
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Taras Dubrova
BDM at a tech services company
The tool's product support is nice.
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Anonymous User
Product Security Engineer
I have only used technical support once and it wasn't bad. It was slower than I wanted, but I don't think it was bad.
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Sharkrit Impat
Head of Platform Engineering at a computer software company
They are pretty good when it comes to basic support. If you have questions or concerns beyond the basic support you...
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Anonymous User
Security Operations at a tech company
Customer Service: Customer service is excellent. Customer relations and tech support have both been quick to respond...
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Anonymous User
Principal Solutions Architect at a computer software company
Nothing about technical support gave me room for pause.
Read full review of Delinea Secret Server »
Darius Radford
Principal Solutions Architect at a computer software company
The technical support is good. They were able to give us support when we needed it.
Read full review of Delinea Secret Server »
Siddiq Mohiuddin Mohammed
Team Lead, System Infrastructure at a manufacturing company
The solution's technical support is good.
Read full review of Delinea Secret Server »
Mustafizur-Rahman
Senior Cyber Security Engineer at a tech services company
I would rate customer service and support from Delinea at four out of ten. When I faced issues integrating custom...
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Anonymous User
Manager at a consultancy
We haven't used technical support.
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Review 1 of 30

Arun Gowda K
Security Analyst at a tech vendor
The response would be a little bit quicker.
Read full review of Varonis Platform »
Ari De Wit
Head of Technology at a construction company
The solution provides good technical support.
Read full review of Varonis Platform »
Herman Pienaar
Senior Security Consultant at a tech vendor
Overall, customer support is good. However, there can be delays in issue resolution, with some problems requiring...
Read full review of Varonis Platform »
Frederic Delos
Senior Cloud Engineer at a financial services firm
I have a direct line, a red phone direct line to them. Nothing but a good experience here.
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Fekri Hached
Database and crm dynamics engineer at a financial services firm
They have a really good setup, and their sales team and technical service are reliable; they hold monthly, weekly,...
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ROHIT CHAURASIYA
Analyst at a tech vendor
The customer service and support are good.
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SureshKumar
Technical Consultant at a security firm
Customer support for Varonis Platform is very good. I would rate the customer support for Varonis Platform at nine...
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Anonymous User
IT Security Admin at a university
Their technical support is phenomenal.
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Lovekesh Malik
Information Security Specialist at a consultancy
There is a specific portal where you raise a regular ticket. Someone from the team would then contact you, and you...
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Anonymous User
Senior Engineer at a tech services company
Their technical support is very good. They have full, 24/7 access to engineers. You're not just dealing with a help...
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Anonymous User
Senior Security Engineer at a insurance company
The technical support is very good — very responsive.
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Anonymous User
IT Specialist at a government
The technical support is good.
Read full review of Varonis Platform »
KumarVivek
Cyber Security Senior Engineer at a manufacturing company
Technical support from Varonis is rated as nine out of ten.
Read full review of Varonis Platform »
Jonathan Johnson
cybersecurity architect at a healthcare company
The customer support is above par; it is what I think other organizations should look at to be comparable to. Varonis...
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Anonymous User
Supervisory IT Specialist at a government
Customer support experience has been highly satisfactory. I would rate it nine out of ten.
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Review 1 of 15

Technical Support

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