Compare Delinea vs McAfee

Delinea

Based on 57 reviews.

McAfee

Based on 209 reviews.

Sample Customers

Delinea Authentication Service

GOGO

Popular Solutions

Delinea Secret Server

20 reviews

Delinea Privileged Access Service

7 reviews

McAfee MOVE AntiVirus

30 reviews

McAfee ePolicy Orchestrator

13 reviews

McAfee Complete Data Protection

12 reviews

Top Industries

Educational Organization

27%

Computer Software Company

12%

Financial Services Firm

Government

Computer Software Company

14%

Comms Service Provider

10%

Financial Services Firm

10%

Educational Organization

10%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Avinash Gopu.
Associate VP & Cyber Security Specialist at US Bank
We've used it for auto-discovery, and password management on mainframes, networks, applications, and firewalls. We've...
Read full review of Delinea Secret Server »
Siva Jp
Principle Architecture at LTIMINDTREE
The solution is used for privileged access control. It is used to provide controlled access to the SREs and data...
Read full review of Delinea Privileged Access Service »

Review 1 of 2

Jagdish Lomte
Founder & CEO at StreaMplify
I am using McAfee Total Protection for Data Loss Prevention for personal endpoint protection security on my computer....
Read full review of McAfee Total Protection for Data Loss Prevention »
Nir Nat
Medical Director at Naturapil
We primarily use the solution as an antivirus, for security and protection. I use it to protect my business.
Read full review of McAfee MOVE AntiVirus »
Roi Nahari
CTO- Consulting Services at 2bsecure
Database security.
Read full review of Sentrigo Hedgehog [EOL] »
Abel Abenemi
IT Lead\Network Security Analyst at Oiltest Services Limited
Our company uses the solution to provide clients with network protection. We use EPO 5.10 and endpoint 10.7 for...
Read full review of McAfee Complete Data Protection »
Mohd Fadhil
Sales engineer at Mavisco Resources Sdn Bhd
The solution is used for granular filtering. For example, an organization can use the solution to allow users to...
Read full review of McAfee Web Gateway Cloud Service »

Review 1 of 5

Customer Service

Meo Ist
Senior Product Manager and Technology Consultant at Barikat
I rate Delinea support 10 out of 10. It's good, but I don't need it often. Sometimes I need help with configuration....
Read full review of Delinea Secret Server »
NajibulIslam
Technical Account Manager (Information Security) at Trustaira
While support is good, sometimes the documentation, especially for newer features, is not. That can be a challenge....
Read full review of Delinea Secret Server »
Vera Ruivivar
IT Security Risk and Compliance Manager at inspiro
We have had no problems with the support team. They get back to us within the agreed timeframe.
Read full review of Delinea Privileged Access Service »
Chijioke Ugwu
Presales Executive at Bludive technologies
I had issues with the discovery of a particular service account with a particular dependency during a proof of...
Read full review of Delinea Secret Server »
NajibulIslam
Technical Account Manager (Information Security) at Trustaira
The support provided thus far has been satisfactory. For straightforward problems, we are capable of resolving them...
Read full review of Delinea Privileged Access Service »
Siva Jp
Principle Architecture at LTIMINDTREE
The support team must be more mature. When we log a ticket for some issue, by the time the support personnel resolve...
Read full review of Delinea Privileged Access Service »
Avinash Gopu.
Associate VP & Cyber Security Specialist at US Bank
Delinea's technical support was excellent. They responded to our tickets on the same day and provided access to their...
Read full review of Delinea Secret Server »
ChrisMorrison
Technical Engineer at Footprint Africa Business Solutions
Their technical support is very good. If you run into problems with the deployment, for example, then they will help...
Read full review of Delinea Privileged Access Service »
Siva Jp
Principle Architecture at LTIMINDTREE
Though I consume SaaS with platinum support, the support is not too great. By the time they resolve an issue or get...
Read full review of Delinea Secret Server »
Tor Nordhagen
Executive Director at Semaphore
The technical support for Thycotic is very good as might be expected. The members of the support team that I have...
Read full review of Delinea Secret Server »
Gantavya Sharma
Server Projects and Operations Administrator at GlobalSign
I rate customer service and support as six out of ten.
Read full review of Delinea Secret Server »
Jared Ochieng
Information Technology Security Specialist at infoark
Since I'm speaking as a system security engineer, most of the time we're able to solve any problems the customers...
Read full review of Delinea Secret Server »
Fernando Gonzalez Perez
Identity and Access Management Specialist at Keywords Studios PLC
I rate customer service and support a zero out of ten. We reached out to them to solve an issue, and they hung up on us.
Read full review of Delinea Secret Server »
Subhash Mahato
Associate Software Engineer at NathCorp
Though I tried to reach out to the support team via email, I did not get any response from them.
Read full review of Delinea Privileged Access Service »
Peter Rajic
Technology Infrastructure Senior Analyst at a educational organization
I have not contacted technical support. We had our representative involved, and he brought in a technical person to...
Read full review of Delinea Secret Server »
IrmaShattuck
Program Manager at a recruiting/HR firm
We have had dealings with technical support, but have not encountered any problems with them. They helped walk us...
Read full review of Delinea Secret Server »
Zebulon Griggs
Chief Executive Officer at Zigabyte
I would rate them a nine out of 10. You get forwarded around a bit, but you actually get somebody who can really help...
Read full review of Delinea Secret Server »
Sharkrit Impat
Head of Platform Engineering at Ascend Group Co., Ltd.
They are pretty good when it comes to basic support. If you have questions or concerns beyond the basic support you...
Read full review of Delinea Secret Server »
Anonymous User
System Analyst at a computer software company
Technical support is very good.
Read full review of Delinea Secret Server »
Anonymous User
Principal Solutions Architect at a computer software company
Technical support is okay. I've dealt with bad tech support services on other solutions, however, in the case of this...
Read full review of Delinea Secret Server »
Anonymous User
Senior Quality Analyst at a computer software company
I have not contacted the support from Delinea Secret Server.
Read full review of Delinea Secret Server »
Himanshu-Gupta
Senior System Analyst at a government
The customer service and support was really good.
Read full review of Delinea Secret Server »
Anonymous User
Product Security Engineer
I have only used technical support once and it wasn't bad. It was slower than I wanted, but I don't think it was bad.
Read full review of Delinea Secret Server »
Darius Radford
Principal Solutions Architect at a computer software company
The technical support is good. They were able to give us support when we needed it.
Read full review of Delinea Secret Server »
Siddiq Mohiuddin Mohammed
Team Lead, System Infrastructure at GAL
The solution's technical support is good.
Read full review of Delinea Secret Server »
Anonymous User
Principal Solutions Architect at a computer software company
Nothing about technical support gave me room for pause.
Read full review of Delinea Secret Server »
Anonymous User
Director at a tech services company
Their technical support is all right. Some of the open-source stuff isn't supported properly, but generally, it is...
Read full review of Delinea Secret Server »
Pathi Venkant
Security consultant at a financial services firm
We can't say that technical support is good because they respond according to their time zone, and we are not in the...
Read full review of Delinea Secret Server »
Anonymous User
Assistant Technical Manager at a tech services company
Technical support is good. There is always somebody available to assist us with issues.
Read full review of Delinea Secret Server »
Anonymous User
Systems Administrator at a tech services company
Customer Service: Customer service is 10/10. Technical Support: Technical support is 10/10.
Read full review of Delinea Secret Server »

Review 1 of 30

Muco Aga
Cloud Security Solutions Consultant at CloudCan
We did not directly reach out to McAfee, the corporation, in terms of support. We can get help from their partners....
Read full review of McAfee Total Protection for Data Loss Prevention »
VivekGupta7
DGM at a financial services firm
Inspira provides both technical support and maintenance. They have a specialist, a special engineer, who handles it...
Read full review of McAfee Web Protection [EOL] »
Yaser_Altwailey
Network Engineer at General Authority OF ZAKAT & TAX
I have experience with technical support for the product. The support offered by the solution is good.
Read full review of McAfee MOVE AntiVirus »
Kamal Abdelrahman
Country Manager at Magarah
In general the technical is average. Not great but not bad.
Read full review of McAfee Total Protection for Data Loss Prevention »
Umesh Vashisht
SEO at Anand Group India
I do use the solution's technical support sometimes.
Read full review of McAfee MOVE AntiVirus »
BharatUjenia
Sr. Group Manager - Enterprise IT at WNS Global Services
The technical support is a mixed bag. They don't always like to believe that there is a problem with the solution....
Read full review of McAfee Web Protection [EOL] »
Shantanu Adsule
Information Technology Infrastructure Engineer at eTelic Inc
I've never had a chance to reach out to technical support. I've only been using the solution for a month and the...
Read full review of McAfee MOVE AntiVirus »
Jagdish Lomte
Founder & CEO at StreaMplify
The support from McAfee Total Protection for Data Loss Prevention is good. However, if they provided 24 hours a day...
Read full review of McAfee Total Protection for Data Loss Prevention »
Naresh Rayakwar
Lead architect at Tech Mahindra Limited
I have never directly contacted McAfee's technical support.
Read full review of McAfee MOVE AntiVirus »
SanjeetkumarSingh
Senior manager at Wipro Limited
I've never dealt with technical support. I would not be able to rate their services.
Read full review of McAfee MOVE AntiVirus »
Andrea Andrea
CTO at BE.iT SA
The technical support is not the best on the market, but it's not bad. It can be difficult to speak to them. The last...
Read full review of McAfee MOVE AntiVirus »
Kalidas Mangle
Sr. System Engineer at Zensar Technologies
I rate the technical support a ten out of ten.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Manager at a tech vendor
I've never directly dealt with McAfee. In the two instances I have had issues, I contacted my own internal technical...
Read full review of McAfee MOVE AntiVirus »
SambhajiBhosale
Network Security Consultant at a tech services company
The technical support of McAfee is great.
Read full review of McAfee ePolicy Orchestrator »
Pavithra Ahuja
Freelance consultant at a consultancy
I've never had a need to reach out to technical support. There haven't been any issues with the product. Therefore, I...
Read full review of McAfee MOVE AntiVirus »
Anonymous User
Principal Consultant at a tech services company
I've never directly dealt with technical support. I can't speak to how helpful or responsive they would be if you run...
Read full review of McAfee MOVE AntiVirus »
Frisal Argha Kusumah
Automation Service Engineer (DCS) at a manufacturing company
The technical support is good. They are fast to respond and they have weekend support.
Read full review of McAfee MOVE AntiVirus »
Anonymous User
Lead IT Specialist at a tech services company
When you first contact technical support, they simply show you articles. It is only after it is escalated that a...
Read full review of McAfee MOVE AntiVirus »
Altaf Siddiqui
Network Engineer at IBoss Tech Solutions Pvt. Ltd
The solution's customer support team's response time is good. We raise the ticket on a support portal and communicate...
Read full review of McAfee Complete Data Protection »
Anonymous User
Information Security Engineer at a tech services company
When we've had issues in the past, and, although they ended up solving our problem, we found the response time was...
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Project Management Officer at a computer software company
I haven't had any direct experience with technical support. I can't speak to how knowledgeable or responsive they...
Read full review of McAfee MOVE AntiVirus »
Anonymous User
It at a manufacturing company
I don't use the product's technical support because I work as a system engineer, and for me, it is not difficult to...
Read full review of McAfee MOVE AntiVirus »
Anonymous User
Senior Developer, shareholder at a hospitality company
Customer Service: I've never approached customer service with regards to this particular product. Technical Support:...
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Anonymous User
Cyber Security at a tech services company
Technical support was good for what we needed. We just needed some support on the original install and set up, and we...
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Assistant Manager - Technology, Media and Telecom Research at a tech services company
I have not contacted technical support. My dealer is in contact with them for me.
Read full review of McAfee MOVE AntiVirus »
Vineeth Marar
Cloud solution architect at 0
The customer service and support are very helpful.
Read full review of McAfee MOVE AntiVirus »
Amer-Alkhawaldeh
Presales Manager at a computer software company
Essentially, as a service delivery partner, we are also technical support to some level.
Read full review of McAfee Complete Data Protection »
Amman Khan Mohammed
Senior System Engineer at a tech services company
I have opened a few cases with technical support and their support is good. It depends on what type of contract you...
Read full review of McAfee ePolicy Orchestrator »
AjitKumar
Technical Security Engineer at Hitachi Systems, Ltd.
I am satisfied with the customer service/technical
Read full review of McAfee Complete Data Protection »
Anonymous User
Network and Security Engineer at a tech services company
I have not made use of technical support.
Read full review of McAfee MOVE AntiVirus »

Review 1 of 30

Technical Support

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