Compare Delinea vs i-Sprint Innovations

Delinea

Based on 65 reviews.

i-Sprint Innovations

Based on 2 reviews.

Sample Customers

Delinea Authentication Service

GOGO

i-Sprint AccessMatrix Universal Access Management

IRAS, Singapore Bank

i-Sprint AccessMatrix Universal Authentication Server

AmBank Group, Cathay United Bank

Popular Solutions

Delinea Secret Server

11 reviews

Delinea Privileged Access Service

5 reviews

i-Sprint AccessMatrix Universal Access Management

0 reviews

Top Industries

Computer Software Company

14%

Financial Services Firm

10%

Manufacturing Company

Government

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Himanshu Pandey
Lead Consultant at Wipro Limited
I have been working in the PAM space for the eighteenth year. All the PAM solutions have common use cases such as...
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Mustafizur-Rahman
Senior Cyber Security Engineer at TechnoNext Ltd.
Our customers who require an active-active mode, rather than active-passive, tend to go for Delinea Secret Server.
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Review 1 of 2

Nobuyuki Ohkawa
CEO at ABILITY LIMITED

Read full review of i-Sprint AccessMatrix Universal Access Management »

Review 1 of 1

Customer Service

NajibulIslam
Technical Account Manager (Information Security) at Trustaira
The support provided thus far has been satisfactory. For straightforward problems, we are capable of resolving them...
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Gantavya Sharma
Server Projects and Operations Administrator at GlobalSign
I rate customer service and support as six out of ten.
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Chijioke Ugwu
Presales Executive at Bludive technologies
I had issues with the discovery of a particular service account with a particular dependency during a proof of...
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ChrisMorrison
Technical Engineer at Footprint Africa Business Solutions
The technical support is excellent.
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Fernando Gonzalez Perez
Identity and Access Management Specialist at Keywords Studios PLC
I rate customer service and support a zero out of ten. We reached out to them to solve an issue, and they hung up on us.
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ChrisMorrison
Technical Engineer at Footprint Africa Business Solutions
Their technical support is very good. If you run into problems with the deployment, for example, then they will help...
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ChrisMorrison
Technical Engineer at Footprint Africa Business Solutions
The technical support team has helped us with a lot of situation and are great.
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NajibulIslam
Technical Account Manager (Information Security) at Trustaira
While support is good, sometimes the documentation, especially for newer features, is not. That can be a challenge....
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Siva Jp
Chief Architect - Cloud Xperienz Platform - CIS Technology Office at LTI - Larsen & Toubro Infotech
Though I consume SaaS with platinum support, the support is not too great. By the time they resolve an issue or get...
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Anonymous User
Security Operations at a tech company
Customer Service: Customer service is excellent. Customer relations and tech support have both been quick to respond...
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Anonymous User
Senior Security Engineer at a insurance company
The technical support needs improvement. For example, if you have any problems on the server configuring the IIS,...
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Himanshu-Gupta
Senior System Analyst at a government
The customer service and support was really good.
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Anonymous User
Senior Staff at a consultancy
My thoughts about support of Delinea in general are that they are so so.
Read full review of Delinea Privileged Access Service »
Peter Rajic
Technology Infrastructure Senior Analyst at a educational organization
I have not contacted technical support. We had our representative involved, and he brought in a technical person to...
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Anonymous User
Director at a tech services company
Their technical support is all right. Some of the open-source stuff isn't supported properly, but generally, it is...
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Mustafizur-Rahman
Senior Cyber Security Engineer at TechnoNext Ltd.
I would rate customer service and support from Delinea at four out of ten. When I faced issues integrating custom...
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Anonymous User
Enterprise Architect - Information Security at a transportation company
The technical support is quite good. When I was implementing this solution, they were able to assist me and did a...
Read full review of Delinea Privileged Access Service »
Siddiq Mohiuddin Mohammed
Team Lead, System Infrastructure at GAL
The solution's technical support is good.
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Taras Dubrova
BDM at Oberig-it
The tool's product support is nice.
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Anonymous User
Threat Protection Architect at a consumer goods company
Technical support helps us regularly. We have not had any big issues, so overall, no problems.
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Anonymous User
VP - Enterprise Solutions at a comms service provider
Their technical support is good.
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Sharkrit Impat
Head of Platform Engineering at Ascend Group Co., Ltd.
Technical support from Delinea is good. I used the professional service at the beginning, and so far, there have been...
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Anonymous User
Senior Quality Analyst at a computer software company
I have not contacted the support from Delinea Secret Server.
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FabioPericoli
Director / Engineer at Provincia
Technical support is fine but as I said, it could be a little more friendly.
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Anonymous User
Principal Solutions Architect at a computer software company
Nothing about technical support gave me room for pause.
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Zebulon Griggs
Chief Executive Officer at Zigabyte
I would rate them a nine out of 10. You get forwarded around a bit, but you actually get somebody who can really help...
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Darius Radford
Principal Solutions Architect at a computer software company
The technical support is good. They were able to give us support when we needed it.
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IrmaShattuck
Program Manager at a recruiting/HR firm
We have had dealings with technical support, but have not encountered any problems with them. They helped walk us...
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Sharkrit Impat
Head of Platform Engineering at Ascend Group Co., Ltd.
They are pretty good when it comes to basic support. If you have questions or concerns beyond the basic support you...
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Anonymous User
Assistant Technical Manager at a tech services company
Technical support is good. There is always somebody available to assist us with issues.
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Review 1 of 30

Anonymous User
Business Analyst at a financial services firm
They're good in the Asian market, and they know our requirements quite well, which is quite good. What other people...
Read full review of i-Sprint AccessMatrix Universal Access Management »

Review 1 of 1

Technical Support

No Data Available

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