Compare Delinea vs i-Sprint Innovations

Delinea

Based on 68 reviews.

i-Sprint Innovations

Based on 2 reviews.

Sample Customers

Delinea Authentication Service

GOGO

i-Sprint AccessMatrix Universal Access Management

IRAS, Singapore Bank

i-Sprint AccessMatrix Universal Authentication Server

AmBank Group, Cathay United Bank

Popular Solutions

Delinea Secret Server

8 reviews

Delinea Privileged Access Service

2 reviews

Delinea Authentication Service

1 reviews

i-Sprint AccessMatrix Universal Access Management

0 reviews

Top Industries

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Construction Company

36%

Comms Service Provider

Manufacturing Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Reena Bhardwaj
Senior Quality Analyst at YASH Technologies
My main use cases for Delinea Secret Server revolve around implementing it for our Privileged Access Management,...
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Francesco Panacea
Senior Consultant at Deloitte Risk Advisory
I use the product to secure the system administrators' access to the crown jewels of the customer.
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Francesco Panacea
Senior Consultant at Deloitte Risk Advisory
I typically use Delinea Privileged Access Service within my IT infrastructure management for consulting, to secure...
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Review 1 of 3

Nobuyuki Ohkawa
CEO at ABILITY LIMITED

Read full review of i-Sprint AccessMatrix Universal Access Management »

Review 1 of 1

Customer Service

Chijioke Ugwu
Presales Executive at Bludive technologies
I had issues with the discovery of a particular service account with a particular dependency during a proof of...
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Reena Bhardwaj
Senior Quality Analyst at YASH Technologies
I have not contacted the support from Delinea Secret Server.
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Swapna_Bommarajupet
Delivery director at a tech services company
While Delinea technical support is quite good, I am giving them a 9.7 instead of a ten due to the time it takes for...
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Reena Bhardwaj
Senior Quality Analyst at YASH Technologies
I have contacted Delinea support for an issue where Secret Server logs off when the IP address is not secure, and I...
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Vera Ruivivar
IT Security Risk and Compliance Manager at inspiro
We have had no problems with the support team. They get back to us within the agreed timeframe.
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Siva Jp
Chief Architect - Cloud Xperienz Platform - CIS Technology Office at LTI - Larsen & Toubro Infotech
Though I consume SaaS with platinum support, the support is not too great. By the time they resolve an issue or get...
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Meo Ist
Senior Product Manager and Technology Consultant at Barikat
I rate Delinea support 10 out of 10. It's good, but I don't need it often. Sometimes I need help with configuration....
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ChrisMorrison
Technical Engineer at Footprint Africa Business Solutions
The technical support team has helped us with a lot of situation and are great.
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Gantavya Sharma
Server Projects and Operations Administrator at GlobalSign
I rate customer service and support as six out of ten.
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Fernando Gonzalez Perez
Identity and Access Management Specialist at Keywords Studios PLC
I rate customer service and support a zero out of ten. We reached out to them to solve an issue, and they hung up on us.
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Sharkrit Impat
Head Of Platform Engineering at Ascend Group Co., Ltd.
Technical support from Delinea is good. I used the professional service at the beginning, and so far, there have been...
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Himanshu-Gupta
Senior System Analyst at a government
The customer service and support was really good.
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Anonymous User
DevOps Lead at a computer software company
I do not have any experience with technical support because I am not the person managing the product. We do have an...
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Mustafizur-Rahman
Senior Cyber Security Engineer at TechnoNext Ltd.
Technical support could be better. The support centers can't solve the issues. On a scale from one to five, I will...
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Anonymous User
Security Operations at a tech company
Customer Service: Customer service is excellent. Customer relations and tech support have both been quick to respond...
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Anonymous User
Manager at a consultancy
We haven't used technical support.
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Mustafizur-Rahman
Senior Cyber Security Engineer at TechnoNext Ltd.
I would rate customer service and support from Delinea at four out of ten. When I faced issues integrating custom...
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Siddiq Mohiuddin Mohammed
Team Lead, System Infrastructure at GAL
The solution's technical support is good.
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Anonymous User
Consultant
The technical support by Delinea was good.
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Anonymous User
Enterprise Architect - Information Security at a transportation company
The technical support is quite good. When I was implementing this solution, they were able to assist me and did a...
Read full review of Delinea Privileged Access Service »
Anonymous User
Assistant Technical Manager at a tech services company
Technical support is good. There is always somebody available to assist us with issues.
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FabioPericoli
Director / Engineer at Provincia
Technical support is fine but as I said, it could be a little more friendly.
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Eman Imad
Technical support engineer at FDS
The technical support services are excellent.
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IrmaShattuck
Program Manager at a recruiting/HR firm
We have had dealings with technical support, but have not encountered any problems with them. They helped walk us...
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Peter Rajic
Technology Infrastructure Senior Analyst at a educational organization
I have not contacted technical support. We had our representative involved, and he brought in a technical person to...
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Anonymous User
System Analyst at a computer software company
Technical support is very good.
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Anonymous User
Systems Administrator at a tech services company
Customer Service: Customer service is 10/10. Technical Support: Technical support is 10/10.
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Darius Radford
Principal Solutions Architect at a computer software company
The technical support is good. They were able to give us support when we needed it.
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Anonymous User
Manager at a consultancy
Availability of technical support has always been a concern.
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Anonymous User
Principal Solutions Architect at a computer software company
Nothing about technical support gave me room for pause.
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Review 1 of 30

Anonymous User
Business Analyst at a financial services firm
They're good in the Asian market, and they know our requirements quite well, which is quite good. What other people...
Read full review of i-Sprint AccessMatrix Universal Access Management »

Review 1 of 1

Technical Support

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