Compare Delinea vs i-Sprint Innovations

Delinea

Based on 73 reviews.

i-Sprint Innovations

Based on 2 reviews.

Sample Customers

Delinea Authentication Service

GOGO

i-Sprint AccessMatrix Universal Access Management

IRAS, Singapore Bank

i-Sprint AccessMatrix Universal Authentication Server

AmBank Group, Cathay United Bank

Popular Solutions

Delinea Secret Server

10 reviews

Delinea Privileged Access Service

2 reviews

Delinea Authentication Service

1 reviews

i-Sprint AccessMatrix Universal Access Management

0 reviews

Top Industries

Outsourcing Company

11%

Financial Services Firm

10%

Construction Company

Manufacturing Company

Construction Company

31%

Comms Service Provider

11%

Outsourcing Company

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Francesco Panacea
Senior Consultant at Deloitte Risk Advisory
I use the product to secure the system administrators' access to the crown jewels of the customer.
Read full review of Delinea Authentication Service »
Himanshu Pandey
Lead Consultant at Wipro Limited
I have been working in the PAM space for the eighteenth year. All the PAM solutions have common use cases such as...
Read full review of Delinea Privileged Access Service »
Satyam Panchal
Adjunct Assistant Professor at a university

Read full review of Delinea Secret Server »

Review 1 of 3

Nobuyuki Ohkawa
CEO at ABILITY LIMITED

Read full review of i-Sprint AccessMatrix Universal Access Management »

Review 1 of 1

Customer Service

Subhash Mahato
Associate Software Engineer at NathCorp
Though I tried to reach out to the support team via email, I did not get any response from them.
Read full review of Delinea Privileged Access Service »
Francesco Panacea
Senior Consultant at Deloitte Risk Advisory
If I had to rate support of Delinea Authentication Service from one to ten, I would give them a six.
Read full review of Delinea Authentication Service »
ChrisMorrison
Technical Engineer at Footprint Africa Business Solutions
Their technical support is very good. If you run into problems with the deployment, for example, then they will help...
Read full review of Delinea Privileged Access Service »
Francesco Panacea
Senior Consultant at Deloitte Risk Advisory
My thoughts about support of Delinea in general are that they are so so.
Read full review of Delinea Privileged Access Service »
ChrisMorrison
Technical Engineer at Footprint Africa Business Solutions
The technical support is excellent.
Read full review of Delinea Privileged Access Service »
Sharkrit Impat
Head Of Platform Engineering at Ascend Group Co., Ltd.
They are pretty good when it comes to basic support. If you have questions or concerns beyond the basic support you...
Read full review of Delinea Secret Server »
Vera Ruivivar
IT Security Risk and Compliance Manager at inspiro
We have had no problems with the support team. They get back to us within the agreed timeframe.
Read full review of Delinea Privileged Access Service »
Chijioke Ugwu
Presales Executive at Bludive technologies
I had issues with the discovery of a particular service account with a particular dependency during a proof of...
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ChrisMorrison
Technical Engineer at Footprint Africa Business Solutions
The technical support team has helped us with a lot of situation and are great.
Read full review of Delinea Privileged Access Service »
Tor Nordhagen
Executive Director at Semaphore
The technical support for Thycotic is very good as might be expected. The members of the support team that I have...
Read full review of Delinea Secret Server »
Himanshu Pandey
Lead Consultant at Wipro Limited
Delinea has very good support, rating them an eight or nine out of ten. Compared to other tools, their support is...
Read full review of Delinea Privileged Access Service »
Fernando Gonzalez Perez
Identity and Access Management Specialist at Keywords Studios PLC
I rate customer service and support a zero out of ten. We reached out to them to solve an issue, and they hung up on us.
Read full review of Delinea Secret Server »
NajibulIslam
Technical Account Manager (Information Security) at Trustaira
While support is good, sometimes the documentation, especially for newer features, is not. That can be a challenge....
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Anonymous User
Principal Solutions Architect at a computer software company
Nothing about technical support gave me room for pause.
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Anonymous User
Consultant
The technical support by Delinea was good.
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Anonymous User
Systems Administrator at a tech services company
Customer Service: Customer service is 10/10. Technical Support: Technical support is 10/10.
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Taras Dubrova
BDM at Oberig-it
The tool's product support is nice.
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Eman Imad
Technical support engineer at FDS
The technical support services are excellent.
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Anonymous User
Director at a tech services company
Their technical support is all right. Some of the open-source stuff isn't supported properly, but generally, it is...
Read full review of Delinea Secret Server »
Mustafizur-Rahman
Senior Cyber Security Engineer at TechnoNext Ltd.
I would rate customer service and support from Delinea at four out of ten. When I faced issues integrating custom...
Read full review of Delinea Secret Server »
Anonymous User
Enterprise Architect - Information Security at a transportation company
The technical support is quite good. When I was implementing this solution, they were able to assist me and did a...
Read full review of Delinea Privileged Access Service »
Mustafizur-Rahman
Senior Cyber Security Engineer at TechnoNext Ltd.
Technical support could be better. The support centers can't solve the issues. On a scale from one to five, I will...
Read full review of Delinea Secret Server »
Anonymous User
SE & Manager Of Internal Systems at a tech services company
Technical support is good. Online and offline documentation is clear and well written. Support technicians are...
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Anonymous User
Threat Protection Architect at a consumer goods company
Technical support helps us regularly. We have not had any big issues, so overall, no problems.
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Anonymous User
System Analyst at a computer software company
Technical support is very good.
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Satyam Panchal
Adjunct Assistant Professor at a university
Delinea Secret Server offers 24/7 IT support available, which addresses hidden security gaps and operational risks...
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Ali Ozturk
IT Administrator / Architect at a consultancy
I have never contacted the technical support of Delinea Secret Server. Sometimes we need Delinea Secret Server for...
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Anonymous User
VP - Enterprise Solutions at a comms service provider
Their technical support is good.
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Pathi Venkant
Security consultant at a financial services firm
We can't say that technical support is good because they respond according to their time zone, and we are not in the...
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Anonymous User
Manager at a consultancy
We haven't used technical support.
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Review 1 of 30

Anonymous User
Business Analyst at a financial services firm
They're good in the Asian market, and they know our requirements quite well, which is quite good. What other people...
Read full review of i-Sprint AccessMatrix Universal Access Management »

Review 1 of 1

Technical Support

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