Compare Delinea vs Dell Technologies

Delinea

Based on 89 reviews.

Dell Technologies

Based on 2623 reviews.

Sample Customers

Popular Solutions

Delinea Secret Server

12 reviews

Delinea Privileged Access Service

2 reviews

Delinea Runtime Authorization

9 reviews

Dell PowerEdge R-Series

198 reviews

Dell Business Laptops

253 reviews

Dell PowerStore

175 reviews

Top Industries

Outsourcing Company

12%

Financial Services Firm

Manufacturing Company

Construction Company

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Francesco Panacea
Senior Consultant at Deloitte Risk Advisory
I use the product to secure the system administrators' access to the crown jewels of the customer.
Read full review of Delinea Authentication Service »
Wendy Muar
D365 North America Finance Business Partner at a marketing services firm
I sometimes go into Delinea Fastpath to use it. I am able to run some reports and can look at some specifics, but I'm...
Read full review of Delinea Fastpath »
Himanshu Pandey
Lead Consultant at Wipro Limited
I have been working in the PAM space for the eighteenth year. All the PAM solutions have common use cases such as...
Read full review of Delinea Privileged Access Service »
Satyam Panchal
Adjunct Assistant Professor at a university

Read full review of Delinea Secret Server »
Mohit X
Dev Ops Engineer And Solution Architect at Scania
My main use case for StrongDM is privileged access management and infrastructure access that we cater to, as we were...
Read full review of Delinea Runtime Authorization »

Review 1 of 5

Jose Oliveira
Diretor at a consultancy
My main use case for Dell PowerEdge R-Series is servers for ERP for some clients, and servers for virtualization for...
Read full review of Dell PowerEdge R-Series »
Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Customer Service

Gantavya Sharma
Server Projects and Operations Administrator at GlobalSign
I rate customer service and support as six out of ten.
Read full review of Delinea Secret Server »
Siva Jp
Chief Architect - Cloud Xperienz Platform - CIS Technology Office at LTI - Larsen & Toubro Infotech
The support team must be more mature. When we log a ticket for some issue, by the time the support personnel resolve...
Read full review of Delinea Privileged Access Service »
Avinash Gopu.
Associate VP and Cyber Security Specialist at US Bank
Delinea's technical support was excellent. They responded to our tickets on the same day and provided access to their...
Read full review of Delinea Secret Server »
AmitRathod
Senior Analyst at Toll Holdings Limited
Customer support is very good; whenever there is a query or issue, they provide support as needed. They also have...
Read full review of Delinea Runtime Authorization »
Ammar Qasmi
IT Administrator / Architect at a consultancy
For technical support, I would score them a six, as I was initially considering a seven but decided to reduce it by...
Read full review of Delinea Secret Server »
Himanshu Pandey
Lead Consultant at Wipro Limited
Delinea has very good support, rating them an eight or nine out of ten. Compared to other tools, their support is...
Read full review of Delinea Privileged Access Service »
Alain Delisle
IT Administrator / Architect at a government
I have contacted the technical support of Delinea, and the quality and speed of the support have been very quick to...
Read full review of Delinea Secret Server »
Ibrahim Hassan Barakat
Senior Network Security Engineer at EMAK For Computer Manufacturing (ECM)
I rate technical support seven out of ten because their response takes much more time than usual. However, at the...
Read full review of Delinea Runtime Authorization »
Don Davis
Chief Technology Officer at a government
Customer support for Delinea Secret Server has been terrific. Every time we've had an issue, we were able to reach...
Read full review of Delinea Secret Server »
Subhash Mahato
Associate Software Engineer at NathCorp
Though I tried to reach out to the support team via email, I did not get any response from them.
Read full review of Delinea Privileged Access Service »
Sharkrit Impat
Head Of Platform Engineering at Ascend Group Co., Ltd.
Technical support from Delinea is good. I used the professional service at the beginning, and so far, there have been...
Read full review of Delinea Secret Server »
Fernando Gonzalez Perez
Identity and Access Management Specialist at Keywords Studios PLC
I rate customer service and support a zero out of ten. We reached out to them to solve an issue, and they hung up on us.
Read full review of Delinea Secret Server »
Anonymous User
Solution Delivery Advisor at a tech vendor
I have not personally interacted with StrongDM's customer support, but I have not heard any complaints from any...
Read full review of Delinea Runtime Authorization »
Anonymous User
Threat Protection Architect at a consumer goods company
Technical support helps us regularly. We have not had any big issues, so overall, no problems.
Read full review of Delinea Secret Server »
Himanshu-Gupta
Senior System Analyst at a government
The customer service and support was really good.
Read full review of Delinea Secret Server »
Anonymous User
DevOps Lead at a computer software company
I do not have any experience with technical support because I am not the person managing the product. We do have an...
Read full review of Delinea Secret Server »
Anonymous User
Assistant Technical Manager at a tech services company
Technical support is good. There is always somebody available to assist us with issues.
Read full review of Delinea Secret Server »
Vlad Gust
Director at LivePerson
From one to ten, I rate their technical support as an eight.
Read full review of Delinea Runtime Authorization »
Mustafizur-Rahman
Senior Cyber Security Engineer at TechnoNext Ltd.
I would rate customer service and support from Delinea at four out of ten. When I faced issues integrating custom...
Read full review of Delinea Secret Server »
Eman Imad
Technical support engineer at FDS
The technical support services are excellent.
Read full review of Delinea Secret Server »
Taras Dubrova
BDM at Oberig-it
The tool's product support is nice.
Read full review of Delinea Secret Server »
Pathi Venkant
Security consultant at a financial services firm
We can't say that technical support is good because they respond according to their time zone, and we are not in the...
Read full review of Delinea Secret Server »
Anonymous User
VP - Enterprise Solutions at a comms service provider
Their technical support is good.
Read full review of Delinea Secret Server »
Peter Rajic
Technology Infrastructure Senior Analyst at a educational organization
I have not contacted technical support. We had our representative involved, and he brought in a technical person to...
Read full review of Delinea Secret Server »
Anonymous User
Manager at a consultancy
Availability of technical support has always been a concern.
Read full review of Delinea Secret Server »
Anonymous User
Product Security Engineer
I have only used technical support once and it wasn't bad. It was slower than I wanted, but I don't think it was bad.
Read full review of Delinea Secret Server »
Anonymous User
Director at a tech services company
Their technical support is all right. Some of the open-source stuff isn't supported properly, but generally, it is...
Read full review of Delinea Secret Server »
Darius Radford
Principal Solutions Architect at a computer software company
The technical support is good. They were able to give us support when we needed it.
Read full review of Delinea Secret Server »
Anonymous User
Senior Data Engineer at a non-profit
The technical support is responsive and knowledgeable. We have a ticketing system and didn't need much direct contact...
Read full review of Delinea Runtime Authorization »
Siddiq Mohiuddin Mohammed
Team Lead, System Infrastructure at GAL
The solution's technical support is good.
Read full review of Delinea Secret Server »

Review 1 of 30

PAUL WAMBULWA
System Engineer at Konvergenz
Delays in feedback and scheduling can affect interactions, but generally, support provides good solutions once...
Read full review of Dell PowerProtect Data Manager »
Faisal_Zia
Team Lead of Senior Directors at Net-International
Support is wonderful. You email them, and they come to Webex and take the session.
Read full review of VxRail »
Peter Dannefalk
Recovery Specialist at Conapto
I rate Dell support nine out of 10. We have not needed much support from Dell since the solution has been working well.
Read full review of Dell PowerStore »
KennethEtsula
Presales Manager at Spartec
Technical support is good. I'm satisfied with them.
Read full review of Dell PowerProtect Data Domain »
Faisal_Zia
Team Lead of Senior Directors at Net-International
The technical support for Dell RecoverPoint is excellent. The engineers and software teams respond immediately once...
Read full review of Dell RecoverPoint »
Naveen Radhwani
Head IT at TO THE NEW Digital
Customer service and support are excellent. I would rate them ten out of ten.
Read full review of Dell PowerMax »
ErmiasGirma
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
I have had a very positive experience with Dell's technical support. The support team is responsible, provides...
Read full review of Dell Data Protection Advisor »
Nezar Hamed
Enterprise Data Protection | Backup, Archive & DR Solutions Section Head at a tech services company
Technical support really needs improvement. Getting assistance is a long journey starting with collecting logs. If...
Read full review of Dell NetWorker »
Vignesh Ravi
Senior Technical Engineer at a tech services company
Based on my experience, the engineers are aligning equally for us and responding as fast as possible for P1 cases and...
Read full review of Dell PowerVault »
JillurRahman
Head Of Information Technology at Islamia Eye Hospital
The technical support is good. The responses depend on the criticality of the incidents.
Read full review of VxRail »
Mickael Marimbert
System Administrator at a outsourcing company
The technical support is good and also effective. There was one time that I resolved an issue myself.
Read full review of Dell PowerEdge R-Series »
Nir Rom
Account Manager at NISKO TECH
I rate Dell Professional Services 10 out of 10. They were excellent and were the reason we won the tender. They...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior Network Admin at a educational organization
Dell Pro Support is great, you always get through to someone who knows what they are talking about. They are helpful...
Read full review of Dell PowerEdge VRTX [EOL] »
Anonymous User
Windows Systems Administrator at a educational organization
I would rate the customer service and technical support a ten out of ten. I love support from Dell; they have always...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Consultant at a outsourcing company
I have worked with customer support, including technical support. My experience with the support is that I mainly...
Read full review of Dell PowerStore »
Anonymous User
Quadria Rouen Agency Director at a computer software company
VxRail's technical support is very good.
Read full review of VxRail »
Manar Helal
Senior Engineer at ENPPI
I am very satisfied with the customer support.
Read full review of VxRail »
Letarik Terefe
Information Technology Division Director at Ethiopian Roads Administration
Dell's technical support could be better.
Read full review of Dell XtremIO »
Anonymous User
Backup & Storage Engineer at a retailer
Technical support is okay but could be improved. I've sent a lot of complaints their way and I feel like they might...
Read full review of DD Boost »
Rahul Rukhaiyar
Senior technical manager at a recreational facilities/services company
We contact technical support whenever there's a hardware failure. If there is a software glitch, such as the one we...
Read full review of Dell XtremIO »
Rafael Perelli
IT Infrastructure Coordinator at 3 corasoes
The solution's technical support used to be much better some years ago, but now it is a little worse. Normally, Dell...
Read full review of Dell PowerStore »
Kirihettige Anton Asiri Prasad
Systems Engineer at Thakral One (Pvt) Ltd
The technical support of Dell is very helpful.
Read full review of Dell PowerEdge C- Series »
Alex Not Disclosed
Not Disclosed at a educational organization
In the company's experience, customer support for Dell PowerEdge XE-Series has been very helpful, as they respond...
Read full review of Dell PowerEdge XE-Series »
Anonymous User
Architect at a manufacturing company
We don't reach out to EMC's technical support. We use a third-party.
Read full review of Dell VxBlock System »
Nikhil Desai
Associate Director at a manufacturing company
I would rate customer service and technical support a 10 out of 10 because the technical support is fantastic. When I...
Read full review of Dell PowerEdge R-Series »
Bennie Blakney
Systems Engineer at a pharma/biotech company
In my position, I don't use the technical support. We do have other employees who, I'm sure, have used it. There are...
Read full review of Dell SC Series »
Jacques DUVERNOIS
Technical Team Leader for Servers and Storage at Orange
As a very big company and as a partner, we have a particular kind of access to support. We have a dedicated global...
Read full review of Dell PowerStore »
Anonymous User
Global Head, Business Delivery Unit at a tech vendor
I do work with the customer service and technical support of Dell. I evaluate them as very proficient at what they...
Read full review of Dell PowerEdge C- Series »
Shuhrat Tursunov
Head of Information Security at Bank Eskhata
With the technical support team of Dell PowerStore, my company faces certain language barriers.
Read full review of Dell PowerStore »
Asa Asdas
Technician at Sheeltron Digital Systems Private Limited
We have a dedicated team for technical support. However, we contact Dell's support team in case of complicated...
Read full review of Dell PowerEdge MX- Series »

Review 1 of 30

Technical Support

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