Compare Delinea vs Dell Technologies

Delinea

Based on 37 reviews.

Dell Technologies

Based on 1038 reviews.

Sample Customers

Popular Solutions

Delinea Secret Server

18 reviews

Delinea Password Reset Server

3 reviews

Delinea Privileged Access Service

2 reviews

VxRail

77 reviews

Dell PowerEdge Rack Servers

55 reviews

Dell Avamar

38 reviews

Top Industries

Comms Service Provider

20%

Computer Software Company

14%

Financial Services Firm

10%

Government

Comms Service Provider

24%

Computer Software Company

20%

Government

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Tor Nordhagen
Executive Director at Semaphore
The primary use case is managing access for user groups and individuals in a very large environment.
Read full review of Delinea Secret Server »
IrmaShattuck
Program Manager at a recruiting/HR firm
We recently had to reset every company password globally, which I am in the process of undertaking at the moment. It...
Read full review of Delinea Password Reset Server »
Anonymous User
Technical Engineer at a tech services company
This product is primarily used for Privileged Access Management and Identity Access Management. You can manage all of...
Read full review of Delinea Privileged Access Service »

Review 1 of 3

Ioan Donea
Founder and Senior Consultant at Infrascope Technologies

Read full review of Dell PowerEdge VRTX »
Anonymous User
G. Manager- Technical Services
We are using Dell EMC PowerProtect Data Manager to back up our customer's VMware environmental data domain.
Read full review of Dell PowerProtect Data Manager »
Anonymous User
Infrastructure Business Lead
Regarding our use cases of Dell EMC SC Series, from a core perspective, we are going to phase out Oracle and move to...
Read full review of Dell SC Series »
Eslam Mohamed
Network Security Engineer at a tech services company
I use this solution with VxRail.
Read full review of Dell PowerSwitch Campus and Branch Switches »
abstract
Systems Engineering Manager at a manufacturing company
We use it for block storage for our entire VMware environment, which runs Windows, Exchange, and SQL Server. The...
Read full review of Dell Unity XT »

Review 1 of 5

Customer Service

Darius Radford
Principal Solutions Architect at a computer software company
The technical support is good. They were able to give us support when we needed it.
Read full review of Delinea Secret Server »
Meo Ist
Senior Product Manager and Technology Consultant at Barikat
I rate Delinea support 10 out of 10. It's good, but I don't need it often. Sometimes I need help with configuration....
Read full review of Delinea Secret Server »
IrmaShattuck
Program Manager at a recruiting/HR firm
We have had dealings with technical support, but have not encountered any problems with them. They helped walk us...
Read full review of Delinea Password Reset Server »
Tor Nordhagen
Executive Director at Semaphore
The technical support for Thycotic is very good as might be expected. The members of the support team that I have...
Read full review of Delinea Secret Server »
FabioPericoli
Director / Engineer at Provincia
Technical support is fine but as I said, it could be a little more friendly.
Read full review of Delinea Secret Server »
Vera Ruivivar
IT Security Risk and Compliance Manager at inspiro
We have had no problems with the support team. They get back to us within the agreed timeframe.
Read full review of Delinea Privileged Access Service »
Zebulon Griggs
Chief Executive Officer at Zigabyte
I would rate them a nine out of 10. You get forwarded around a bit, but you actually get somebody who can really help...
Read full review of Delinea Secret Server »
Anonymous User
Systems Administrator at a tech services company
Customer Service: Customer service is 10/10. Technical Support: Technical support is 10/10.
Read full review of Delinea Secret Server »
Anonymous User
Senior Security Engineer at a insurance company
The technical support needs improvement. For example, if you have any problems on the server configuring the IIS,...
Read full review of Delinea Secret Server »
Anonymous User
Threat Protection Architect at a consumer goods company
Technical support helps us regularly. We have not had any big issues, so overall, no problems.
Read full review of Delinea Secret Server »
Anonymous User
Security Operations at a tech company
Customer Service: Customer service is excellent. Customer relations and tech support have both been quick to respond...
Read full review of Delinea Secret Server »
Sharkrit Impat
Head of Platform Engineering at a computer software company
They are pretty good when it comes to basic support. If you have questions or concerns beyond the basic support you...
Read full review of Delinea Secret Server »
Anonymous User
VP - Enterprise Solutions at a comms service provider
Their technical support is good.
Read full review of Delinea Secret Server »
Anonymous User
Enterprise Architect - Information Security at a transportation company
The technical support is quite good. When I was implementing this solution, they were able to assist me and did a...
Read full review of Delinea Privileged Access Service »
Anonymous User
Manager at a consultancy
We haven't used technical support.
Read full review of Delinea Secret Server »
Anonymous User
System Analyst at a computer software company
Technical support is very good.
Read full review of Delinea Password Reset Server »
Anonymous User
Technical Engineer at a tech services company
The technical support is excellent.
Read full review of Delinea Privileged Access Service »
Anonymous User
SE & Manager Of Internal Systems at a tech services company
Technical support is good. Online and offline documentation is clear and well written. Support technicians are...
Read full review of Delinea Secret Server »
Peter Rajic
Technology Infrastructure Senior Analyst at a educational organization
I have not contacted technical support. We had our representative involved, and he brought in a technical person to...
Read full review of Delinea Secret Server »
Anonymous User
Principal Solutions Architect at a computer software company
Nothing about technical support gave me room for pause.
Read full review of Delinea Password Reset Server »
Anonymous User
Director at a tech services company
Their technical support is all right. Some of the open-source stuff isn't supported properly, but generally, it is...
Read full review of Delinea Secret Server »
Anonymous User
Product Security Engineer
I have only used technical support once and it wasn't bad. It was slower than I wanted, but I don't think it was bad.
Read full review of Delinea Secret Server »
Anonymous User
Assistant Technical Manager at a tech services company
Technical support is good. There is always somebody available to assist us with issues.
Read full review of Delinea Secret Server »
Pathi Venkant
Security consultant at a financial services firm
We can't say that technical support is good because they respond according to their time zone, and we are not in the...
Read full review of Delinea Secret Server »
Anonymous User
Principal Solutions Architect at a computer software company
Technical support is okay. I've dealt with bad tech support services on other solutions, however, in the case of this...
Read full review of Delinea Secret Server »
Anonymous User
Senior Quality Analyst at a computer software company
I have not contacted the support from Delinea Secret Server.
Read full review of Delinea Secret Server »
Anonymous User
Pre Sales/Technical Engineer at a tech services company
We've been in touch with technical support in the past and they've been very helpful. We've been satisfied with their...
Read full review of Delinea Secret Server »
Anonymous User
Technical Engineer at a tech services company
Their technical support is very good. If you run into problems with the deployment, for example, then they will help...
Read full review of Delinea Privileged Access Service »
Anonymous User
Manager at a consultancy
Availability of technical support has always been a concern.
Read full review of Delinea Secret Server »
Anonymous User
DevOps Lead at a computer software company
I do not have any experience with technical support because I am not the person managing the product. We do have an...
Read full review of Delinea Secret Server »

Review 1 of 30

Paulo Henrique Cruz Da Silva
Arquiteto de infraestrutura at Raizen
Technical support has been very good. We're very satisfied with the level of support they give us.
Read full review of VxRail »
John Lyons
Sales Engineer at a tech services company
Tech support for PowerMax was pretty good. They came out and set it up and did the install. That took a day. We did...
Read full review of Dell PowerMax NVMe »
Shehan Attapattu
head of presales at a integrator
Technical support from Dell is very good.
Read full review of Dell PowerEdge XE Servers »
Scott Yoshimura
Lead Technical Product Manager at United Services Automobile Association
I would rate support for this solution a three out of ten. Considering how much we use PowerFlex Manager, it can only...
Read full review of Dell PowerFlex »
Tim Villa
IT Manager at Jones-Hamilton Co.
Dell's support, throughout the years that we've used it, is typically fantastic, but, again, because the PowerEdge...
Read full review of Dell PowerEdge Rack Servers »
David Silberhorn
Senior Systems Engineer at Midland States Bank
Support was responsive.
Read full review of Dell Unity XT »
Abdullah Mahmood
Network and System Administrator at TWD Technologies Ltd.
Right now technical support is not under Dell's support as Dell just supports the solution for up to five years....
Read full review of Dell EqualLogic PS series »
Abderahim Raissi
Pre Sales Engineer at a tech services company
Technical support for this solution is good, and we haven't had any problems with them. They have a good support team...
Read full review of DD Boost »
Muhammad-Hassan
Deputy Manager - Virtualization at a energy/utilities company
The automatic creation of support tickets Whenever an issue arises, ESRS and VxRail are present and automatically...
Read full review of VxRail »
Olivier Mougin
Architecte Backup at a comms service provider
When we used the solution, it was still new, and so the customer service/technical support was not the best.
Read full review of Dell Avamar »
Paul Croteau
Senior Solution Architect at Rackspace
Our relationship with Dell EMC is fantastic. We have very smart storage engineers, and they in turn work with Dell...
Read full review of Dell PowerMax NVMe »
Anonymous User
Technical Consultant at a tech services company
Technical support is good, but it depends on the time zone. I've noticed that some areas offer better support than...
Read full review of Dell NetWorker »
MohamedDakn
General Manager responsible for IT Infrastructure and Operations at a financial services firm
Our experience with customer and technical support has been very good. For example, in one instance we had a problem...
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
Founder / Lead Network Consultant
Customer Service: I would rate their customer service as a 10 out of 10. Technical Support: I would rate their...
Read full review of Dell PowerVault »
Anonymous User
Systems Administrator at a manufacturing company
I've had no issues with technical support, and they've been very quick and responsive. I've had to call them, maybe...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Architect
Dell support is responsive. They dispatch an engineer on-site to help us within their SLA plan. They are very good so...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
IT Manager
Excellent, Copilot (support for Compellent) is excellent.
Read full review of Dell SC Series »
Reinhard Weber
Senior System Engineer at a tech services company
How useful technical support really is in terms of solving the issue at hand depends on who you get. It's not only at...
Read full review of VxRail »
Anonymous User
Associate General Manager at a energy/utilities company
We've used technical support from time to time and they are very good.
Read full review of Dell VxBlock System »
Anonymous User
DevOps Engineer at a tech services company
We have had a few issues but the support has been very good.
Read full review of Dell ECS »
Adalberto Ortiz Gonxalez
User at Professsionales ‘‘em computer
The technical support needs to be improved, and I would give them a six out of ten. They could assign more digital...
Read full review of VxRail »
Anonymous User
Associate Director, Health Information Technologies at a university
Dell's support is fantastic. We've never really had any problems with them. I would rate them an eight out of ten.
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Group Technology Ops Executive at a retailer
Support has always been good. Support, service, all of that, has been good. The guys have been knowledgeable, they...
Read full review of Dell Unity XT »
Anonymous User
Senior Consultant Server & Storage
Customer Service: 10 of 10. Technical Support: 10 of 10.
Read full review of Dell PowerProtect DD (Data Domain) »
Manar Helal
Senior Engineer at ENPPI
I am very satisfied with the customer support.
Read full review of VxRail »
Anonymous User
Technical manager at a tech services company
I have contacted the support from Dell EMC vSAN Ready Nodes because we have new devices or new hardware that can come...
Read full review of Dell vSAN Ready Nodes »
Anonymous User
Information Technology Solutions Architect at a comms service provider
We are experiencing some issues with Dell's live-chat support as the support is different based on the support...
Read full review of VxRail »
Anonymous User
Solution Architect - Data Center at a tech consulting company
Before they do an upgrade, our customers will talk to us and they will also talk to Dell EMC support. From what I...
Read full review of Dell Unity XT »
Anonymous User
Systems Engineer at a financial services firm
The technical support is good. However, the support portal needs fixing. Accessing a service request on the support...
Read full review of Dell Unity XT »
Anonymous User
Big Data Architect at a tech vendor
Wonderful people, excellent professionals. Actually, I've got a lot of friends there, as I worked one and a half...
Read full review of Documentum Digital Asset Manager »

Review 1 of 30

Technical Support

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