Compare Delinea vs Dell Technologies

Delinea

Based on 68 reviews.

Dell Technologies

Based on 2037 reviews.

Sample Customers

Popular Solutions

Delinea Secret Server

8 reviews

Delinea Privileged Access Service

3 reviews

Delinea Authentication Service

1 reviews

Dell PowerEdge R-Series

147 reviews

Dell Unity XT

13 reviews

Dell PowerStore

129 reviews

Top Industries

Computer Software Company

Manufacturing Company

Financial Services Firm

Government

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Reena Bhardwaj
Senior Quality Analyst at YASH Technologies
My main use cases for Delinea Secret Server revolve around implementing it for our Privileged Access Management,...
Read full review of Delinea Secret Server »
Francesco Panacea
Senior Consultant at Deloitte Risk Advisory
I use the product to secure the system administrators' access to the crown jewels of the customer.
Read full review of Delinea Authentication Service »
Francesco Panacea
Senior Consultant at Deloitte Risk Advisory
I typically use Delinea Privileged Access Service within my IT infrastructure management for consulting, to secure...
Read full review of Delinea Privileged Access Service »

Review 1 of 3

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Lead Architect at a comms service provider
I started as a Storage and Backup Administrator and have been working with Data Protector and Dell PowerProtect Data...
Read full review of Dell PowerProtect Data Manager »

Review 1 of 5

Customer Service

Sharkrit Impat
Head Of Platform Engineering at Ascend Group Co., Ltd.
Technical support from Delinea is good. I used the professional service at the beginning, and so far, there have been...
Read full review of Delinea Secret Server »
Udana Kasiwatte
Solutions Strategist at Connex Information Technologies
Responsive, knowledgeable, and professional
Read full review of Delinea Secret Server »
Siva Jp
Chief Architect - Cloud Xperienz Platform - CIS Technology Office at LTI - Larsen & Toubro Infotech
Though I consume SaaS with platinum support, the support is not too great. By the time they resolve an issue or get...
Read full review of Delinea Secret Server »
Gantavya Sharma
Server Projects and Operations Administrator at GlobalSign
I rate customer service and support as six out of ten.
Read full review of Delinea Secret Server »
NajibulIslam
Technical Account Manager (Information Security) at Trustaira
While support is good, sometimes the documentation, especially for newer features, is not. That can be a challenge....
Read full review of Delinea Secret Server »
Reena Bhardwaj
Senior Quality Analyst at YASH Technologies
I have contacted Delinea support for an issue where Secret Server logs off when the IP address is not secure, and I...
Read full review of Delinea Secret Server »
Francesco Panacea
Senior Consultant at Deloitte Risk Advisory
If I had to rate support of Delinea Authentication Service from one to ten, I would give them a six.
Read full review of Delinea Authentication Service »
Subhash Mahato
Associate Software Engineer at NathCorp
Though I tried to reach out to the support team via email, I did not get any response from them.
Read full review of Delinea Privileged Access Service »
Chijioke Ugwu
Presales Executive at Bludive technologies
I had issues with the discovery of a particular service account with a particular dependency during a proof of...
Read full review of Delinea Secret Server »
Sharkrit Impat
Head Of Platform Engineering at Ascend Group Co., Ltd.
They are pretty good when it comes to basic support. If you have questions or concerns beyond the basic support you...
Read full review of Delinea Secret Server »
Jared Ochieng
Information Technology Security Specialist at infoark
Since I'm speaking as a system security engineer, most of the time we're able to solve any problems the customers...
Read full review of Delinea Secret Server »
NajibulIslam
Technical Account Manager (Information Security) at Trustaira
The support provided thus far has been satisfactory. For straightforward problems, we are capable of resolving them...
Read full review of Delinea Privileged Access Service »
ChrisMorrison
Technical Engineer at Footprint Africa Business Solutions
Their technical support is very good. If you run into problems with the deployment, for example, then they will help...
Read full review of Delinea Privileged Access Service »
Siva Jp
Chief Architect - Cloud Xperienz Platform - CIS Technology Office at LTI - Larsen & Toubro Infotech
The support team must be more mature. When we log a ticket for some issue, by the time the support personnel resolve...
Read full review of Delinea Privileged Access Service »
Anonymous User
Enterprise Architect - Information Security at a transportation company
The technical support is quite good. When I was implementing this solution, they were able to assist me and did a...
Read full review of Delinea Privileged Access Service »
Anonymous User
Principal Solutions Architect at a computer software company
Technical support is okay. I've dealt with bad tech support services on other solutions, however, in the case of this...
Read full review of Delinea Secret Server »
Mustafizur-Rahman
Senior Cyber Security Engineer at TechnoNext Ltd.
I would rate customer service and support from Delinea at four out of ten. When I faced issues integrating custom...
Read full review of Delinea Secret Server »
Anonymous User
Manager at a consultancy
Availability of technical support has always been a concern.
Read full review of Delinea Secret Server »
Anonymous User
Consultant
The technical support by Delinea was good.
Read full review of Delinea Secret Server »
IrmaShattuck
Program Manager at a recruiting/HR firm
We have had dealings with technical support, but have not encountered any problems with them. They helped walk us...
Read full review of Delinea Secret Server »
Anonymous User
Manager at a consultancy
We haven't used technical support.
Read full review of Delinea Secret Server »
Anonymous User
Assistant Technical Manager at a tech services company
Technical support is good. There is always somebody available to assist us with issues.
Read full review of Delinea Secret Server »
Anonymous User
Principal Solutions Architect at a computer software company
Nothing about technical support gave me room for pause.
Read full review of Delinea Secret Server »
Anonymous User
Pre Sales/Technical Engineer at a tech services company
We've been in touch with technical support in the past and they've been very helpful. We've been satisfied with their...
Read full review of Delinea Secret Server »
Anonymous User
VP - Enterprise Solutions at a comms service provider
Their technical support is good.
Read full review of Delinea Secret Server »
FabioPericoli
Director / Engineer at Provincia
Technical support is fine but as I said, it could be a little more friendly.
Read full review of Delinea Secret Server »
Anonymous User
Security Operations at a tech company
Customer Service: Customer service is excellent. Customer relations and tech support have both been quick to respond...
Read full review of Delinea Secret Server »
Zebulon Griggs
Chief Executive Officer at Zigabyte
I would rate them a nine out of 10. You get forwarded around a bit, but you actually get somebody who can really help...
Read full review of Delinea Secret Server »
Anonymous User
System Analyst at a computer software company
Technical support is very good.
Read full review of Delinea Secret Server »
Anonymous User
Product Security Engineer
I have only used technical support once and it wasn't bad. It was slower than I wanted, but I don't think it was bad.
Read full review of Delinea Secret Server »

Review 1 of 30

Louie Clarke
Senior Business Manager (Europe) at a tech consulting company
I do not work directly with the hardware, so I cannot speak from a quality perspective and compare it to others, but...
Read full review of Dell PowerEdge R-Series »
Mohamed-Mousa
IT Manager at a media company
Their support is excellent, but here I'm referring to all our Dell products, because I haven't had to contact them...
Read full review of Dell PowerEdge R-Series »
Jerome Edwards
Ops Specialist: System Engineer Backup at BCX
My experience with the technical support team of Dell is that they are actually great. Once you get them on the line,...
Read full review of Dell PowerProtect Data Manager »
Leo Pascubillo
Solutions Engineer at MDI
Technical support is good since they support us 24/7. I rate the technical support an eight to nine out of ten.
Read full review of Dell PowerEdge C- Series »
Pranav Telang
Lead Architect at a comms service provider
Dell PowerProtect DP (IDPA) support from Dell EMC is consistent, and I would rate it eight out of ten.
Read full review of Dell PowerProtect DP (IDPA) »
Triet Pham
Information Technology Technician at Lac Viet Computing
The support for PowerProtect DD is satisfactory. I have dedicated support from Dell for Vietnam, and they are...
Read full review of Dell PowerProtect Data Domain »
Hans Blaasvær
Managing Director at KT húsið
The technical support for Dell Data Protection is excellent and expensive. Their technical support has a fast...
Read full review of Dell Data Protection - Endpoint Security Suite [EOL] »
OlegIvanov
General Director at miromix unitedMiroMIX United
Dell's technical support had some challenges about two to three months ago. There were difficulties with using our...
Read full review of Dell PowerProtect DP (IDPA) »
The Pranshul Garg
Technical Lead at Mycom Osi
Technical support is very good.
Read full review of Moogsoft »
Anonymous User
Works
I would rate it eight or nine out of ten. Their support is very good. I can send an email to Dell, and within a...
Read full review of Dell XC Appliance »
Anonymous User
Solution Architect at a tech services company
I would evaluate support on a scale of one to ten as an eight. To make support a ten, I would want improvements in...
Read full review of Dell PowerStore »
Anonymous User
Presales Technical Consultant at a tech services company
Technical support is okay. They often have patches and other solutions that can help resolve issues. However,...
Read full review of Dell NetWorker »
Anonymous User
Deputy director at a tech services company
The response time and quality of the technical support are satisfactory. I would rate them a nine out of ten.
Read full review of Dell ObjectScale »
Tahir Shahid
Chief Consultant and Architect at Tahir Professional Services
With respect to the technical support, there is room for improvement. Because of the model that they are adopting,...
Read full review of Vblock [EOL] »
Paulo Xavier
Sales Manager at LTA-RH Informatica
We've never had to reach out to technical support, not have our clients. We have an SLA, however, we really don't...
Read full review of VxRail »
Anonymous User
Sr Test Engineer at a retailer
We have weekly meetings with technical support and they are trying their best to fix issues. Technical support is...
Read full review of Dell PowerProtect Data Manager »
Elias Riveros Malky
Regional Alliance Manager at a tech services company
With these type of high-end technologies and their uptime, there is no need to contact support.
Read full review of Dell PowerMax »
Hussein Harb
Director at mindIT
I would rate technical support an eight out of ten. We have never had a problem with technical support. There are a...
Read full review of Dell PowerEdge R-Series »
Arun Mohanty
Associate Vice President at Yotta Infrastructure Solutions LLP
Dell provides high-quality technical support, and I would rate it a nine out of ten.
Read full review of Dell ObjectScale »
Shahab Vahdatian
Technical Specialist at Pouyan Pardazesh Tehran Co
Technical support is okay, however, it depends on the hard disc you put on the storage.
Read full review of Dell PowerProtect Data Domain »
Gael Delaey
Senior Hybrid Datacenter Consultant at Proximus Spearit
The Dell support is good. The response time is good and the people are reliable. I am happy with the support.
Read full review of Dell PowerStore »
Anonymous User
Infrastructure Architect at a government
Tech support is very good. We haven't had many of serious issues, and the issues we have had have been dealt with...
Read full review of Dell Unity XT »
Matthias Reuter
Team Lead Hosted Services at CompuGROUP Software GmbH
The support alone and the way we are treated with Dell PowerEdge R-Series is worlds apart. When I have a problem, I...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Integration architect at a tech services company
I rate Dell support 10 out of 10. Dell support is excellent. They are proactive and maintain regular contact to...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Technical Project Manager at a tech services company
Dell's support for PowerScale is awesome. It's probably, one of the best SEs that I've had in recent history is my...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Solutions Architect at a computer software company
I would rate the customer service for this solution an eight out of ten.
Read full review of Dell PowerStore »
Matthias Reuter
Team Lead Hosted Services at CompuGROUP Software GmbH
Their support is superb. Because of CloudIQ and the proactive approach of Dell, the support for customers is...
Read full review of VxRail »
Anonymous User
Senior Cloud Consultant at a comms service provider
I don't have first-hand experience with technical support. We have a support help desk. Clients can call in and we...
Read full review of VxRail »
Reviewer7839213
Scientist/Engineer 'F' at a manufacturing company
The technical support is the best.
Read full review of Dell PowerEdge R-Series »
Roni Pozdner
IT Systems Administrator at a computer software company
If I would give the customer support a rating on a scale of one to ten, I'd give them an 8.5 as there's always room...
Read full review of Dell PowerEdge R-Series »

Review 1 of 30

Technical Support

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