Compare Delinea vs Dell Technologies

Delinea

Based on 66 reviews.

Dell Technologies

Based on 1801 reviews.

Sample Customers

Popular Solutions

Delinea Secret Server

12 reviews

Delinea Privileged Access Service

5 reviews

Dell PowerEdge R-Series

136 reviews

Dell Unity XT

15 reviews

VxRail

30 reviews

Top Industries

Computer Software Company

14%

Financial Services Firm

10%

Manufacturing Company

Government

Computer Software Company

14%

Manufacturing Company

10%

Financial Services Firm

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Himanshu Pandey
Lead Consultant at Wipro Limited
I have been working in the PAM space for the eighteenth year. All the PAM solutions have common use cases such as...
Read full review of Delinea Privileged Access Service »
Mustafizur-Rahman
Senior Cyber Security Engineer at TechnoNext Ltd.
Our customers who require an active-active mode, rather than active-passive, tend to go for Delinea Secret Server.
Read full review of Delinea Secret Server »

Review 1 of 2

MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
KuldeepSingh4
Technical Solution Architect at a tech vendor
I am dedicated to Cisco and work with multiple products as a consultant from one of the managed service providers....
Read full review of Dell vSAN Ready Nodes »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
VP IT Operations at a computer software company
We use Dell PowerEdge Rack Servers primarily in a virtualized environment for our company. Our company performs all...
Read full review of Dell PowerEdge R-Series »

Review 1 of 5

Customer Service

Vera Ruivivar
IT Security Risk and Compliance Manager at inspiro
We have had no problems with the support team. They get back to us within the agreed timeframe.
Read full review of Delinea Privileged Access Service »
Udana Kasiwatte
Solutions Strategist at Connex Information Technologies
Responsive, knowledgeable, and professional
Read full review of Delinea Secret Server »
Swapna_Bommarajupet
Delivery director at a tech services company
While Delinea technical support is quite good, I am giving them a 9.7 instead of a ten due to the time it takes for...
Read full review of Delinea Secret Server »
Meo Ist
Senior Product Manager and Technology Consultant at Barikat
I rate Delinea support 10 out of 10. It's good, but I don't need it often. Sometimes I need help with configuration....
Read full review of Delinea Secret Server »
Subhash Mahato
Associate Software Engineer at NathCorp
Though I tried to reach out to the support team via email, I did not get any response from them.
Read full review of Delinea Privileged Access Service »
Gantavya Sharma
Server Projects and Operations Administrator at GlobalSign
I rate customer service and support as six out of ten.
Read full review of Delinea Secret Server »
Himanshu Pandey
Lead Consultant at Wipro Limited
Delinea has very good support, rating them an eight or nine out of ten. Compared to other tools, their support is...
Read full review of Delinea Privileged Access Service »
Tor Nordhagen
Executive Director at Semaphore
The technical support for Thycotic is very good as might be expected. The members of the support team that I have...
Read full review of Delinea Secret Server »
ChrisMorrison
Technical Engineer at Footprint Africa Business Solutions
Their technical support is very good. If you run into problems with the deployment, for example, then they will help...
Read full review of Delinea Privileged Access Service »
Anonymous User
Principal Solutions Architect at a computer software company
Nothing about technical support gave me room for pause.
Read full review of Delinea Secret Server »
Anonymous User
Product Security Engineer
I have only used technical support once and it wasn't bad. It was slower than I wanted, but I don't think it was bad.
Read full review of Delinea Secret Server »
Anonymous User
Security Operations at a tech company
Customer Service: Customer service is excellent. Customer relations and tech support have both been quick to respond...
Read full review of Delinea Secret Server »
Mustafizur-Rahman
Senior Cyber Security Engineer at TechnoNext Ltd.
I would rate customer service and support from Delinea at four out of ten. When I faced issues integrating custom...
Read full review of Delinea Secret Server »
Anonymous User
System Analyst at a computer software company
Technical support is very good.
Read full review of Delinea Secret Server »
Anonymous User
Manager at a consultancy
Availability of technical support has always been a concern.
Read full review of Delinea Secret Server »
Mustafizur-Rahman
Senior Cyber Security Engineer at TechnoNext Ltd.
Technical support could be better. The support centers can't solve the issues. On a scale from one to five, I will...
Read full review of Delinea Secret Server »
Anonymous User
Systems Administrator at a tech services company
Customer Service: Customer service is 10/10. Technical Support: Technical support is 10/10.
Read full review of Delinea Secret Server »
Himanshu-Gupta
Senior System Analyst at a government
The customer service and support was really good.
Read full review of Delinea Secret Server »
Anonymous User
Principal Solutions Architect at a computer software company
Technical support is okay. I've dealt with bad tech support services on other solutions, however, in the case of this...
Read full review of Delinea Secret Server »
Anonymous User
VP - Enterprise Solutions at a comms service provider
Their technical support is good.
Read full review of Delinea Secret Server »
Darius Radford
Principal Solutions Architect at a computer software company
The technical support is good. They were able to give us support when we needed it.
Read full review of Delinea Secret Server »
Anonymous User
Senior Security Engineer at a insurance company
The technical support needs improvement. For example, if you have any problems on the server configuring the IIS,...
Read full review of Delinea Secret Server »
Sharkrit Impat
Head of Platform Engineering at Ascend Group Co., Ltd.
Technical support from Delinea is good. I used the professional service at the beginning, and so far, there have been...
Read full review of Delinea Secret Server »
Anonymous User
Threat Protection Architect at a consumer goods company
Technical support helps us regularly. We have not had any big issues, so overall, no problems.
Read full review of Delinea Secret Server »
Sharkrit Impat
Head of Platform Engineering at Ascend Group Co., Ltd.
They are pretty good when it comes to basic support. If you have questions or concerns beyond the basic support you...
Read full review of Delinea Secret Server »
Eman Imad
Technical support engineer at FDS
The technical support services are excellent.
Read full review of Delinea Secret Server »
Anonymous User
Consultant
The technical support by Delinea was good.
Read full review of Delinea Secret Server »
Anonymous User
Assistant Technical Manager at a tech services company
Technical support is good. There is always somebody available to assist us with issues.
Read full review of Delinea Secret Server »
Anonymous User
DevOps Lead at a computer software company
I do not have any experience with technical support because I am not the person managing the product. We do have an...
Read full review of Delinea Secret Server »
Taras Dubrova
BDM at Oberig-it
The tool's product support is nice.
Read full review of Delinea Secret Server »

Review 1 of 30

Andreas Eberhard
Head of IT at Wild & Küpfer AG
The technical support is good, and I would give it a nine out of ten.
Read full review of VxRail »
Scott Taylor
Senior Infrastructure Specialist at a healthcare company
Customer service has been really good.
Read full review of Dell PowerScale (Isilon) »
Vaidyanathan Swaminathan
Co-Founder at Tech RIdge Solutions
After EMC merged with Dell, the quality of support has dropped, and the time duration for resolving issues is long....
Read full review of Dell Unity XT »
Ali Yazıcı
IT Service Manager at Kuveyt Turk Participation Bank
The technical support is very good and we are satisfied with it.
Read full review of VMAX [EOL] »
Siddharth_Jain
AIOPS Consultant at AIOPS Consultant
Prior to the acquisition, Support was good. After the acquisition, things became a bit slower, which seems to be...
Read full review of Moogsoft »
Sayed Zuber
Sr. Storage And Backup Engineer at OMNIdata Trading, Lda.
I rate Dell PowerMax support five out of 10. They didn't provide an adequate explanation and resolution when we had...
Read full review of Dell PowerMax »
Andrew R.
Director, Information & Communication Technology & Digital Transformation at a educational organization
The technical support has been excellent. I would give them a ten out of ten for support.
Read full review of Dell PowerScale (Isilon) »
Romulo Luis
Consultant at a government
Technical support has been good as far as our support is concerned. Their response time has been good. I'm speaking...
Read full review of VMAX [EOL] »
Don Hwata
Senior Systems Engineer at a marketing services firm
I haven't needed technical support and therefore cannot speak to how helpful or supportive they are.
Read full review of Dell RecoverPoint »
Anonymous User
System Administrator at a mining and metals company
The people who supported it did a very good job. If it gets messed up, it is not easy to fix, but on a day-to-day...
Read full review of Dell Avamar »
Ahmad Asghari
IT-administrator at a tech services company
I am super satisfied with their support. I am impressed. It is great. Assistance is quick, and technicians are there...
Read full review of Dell PowerEdge R-Series »
Anonymous User
IT Operations Manager
The support was excellent. When there are alerts, they would get them and they would be on it right away, and they...
Read full review of Dell EqualLogic PS series »
Mohammad Ishaq
Solutions Architect at SNSKIES PVT LTD
We are regularly in touch with Dell EMC technical support. We are satisfied because local support is quite good. We...
Read full review of Dell XC Appliance »
Abbas Dagher
Regional Key Account Manager at ACT
The technical support is good. It's better than others, but if they are not familiar with the problem, they have to...
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
Director at a computer software company
The bulk of my experience with Dell tech support is on the consumer side of things.
Read full review of Dell PowerEdge R-Series »
David Silberhorn
Senior Systems Engineer at Midland States Bank
Support was responsive.
Read full review of Dell Unity XT »
Anonymous User
System Engineer at a government
The technical is very good. It is easy to contact someone. They have a great team that helps us.
Read full review of Dell PowerMax »
Anonymous User
CTO at a tech services company
I've dealt with technical support. I'd give them a ten out of ten.
Read full review of VxRail »
Anonymous User
System Administrator at a media company
Technical support tends to give conflicting advice on how to configure the product.
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
IT C at San Francisco state university
We have used it in the past. When we had problems, we had to contact or put a ticket with them, they would get back...
Read full review of Dell PowerEdge R-Series »
Samr Momani
IT Director at Essra hospital
We had some performance issues after our initial setup and they managed to resolve all the problems. I haven't needed...
Read full review of Dell PowerVault »
MD-MONIRUZZAMAN
Assistant Vice President at a financial services firm
We faced some issues with support. The engineers took too long to provide support, causing problems like backup stops...
Read full review of Dell NetWorker »
Amine Koulali Idrissi
Senior Infrastructure Consultant at FORUM INTERNATIONAL
The technical support was slightly impolite in my experience.
Read full review of Dell NetWorker »
Patrick Ferrari
System Engineer at a computer software company
Sometimes, I have contacted the solution's technical support, and I would say they were good, but it all depends on...
Read full review of Dell PowerStore »
Gabriele Marini
IT Consultant at SPE
The technical support of the product is good. I would rate it a ten. I would give it 10 points.
Read full review of Dell PowerSwitch N-Series »
Anonymous User
Coordinator Team Infrastructure at a tech services company
When you have someone on the line from Dell's support team, then everything becomes perfect, especially if they are...
Read full review of Dell PowerStore »
Matthieu Enders
Ingénieur système at a media company
Their support is very good. I would rate them an eight out of ten. They can be more reactive when sending parts. The...
Read full review of Dell PowerEdge R-Series »
Francisco Gimo
Management Information System Officer at a mining and metals company
The support from Dell Unity XT is good. They actively monitor the units. They have called us up when they have lost...
Read full review of Dell Unity XT »
Anonymous User
Sr. Systems Analyst
Customer Service: With replication manager, EMC support is pretty good, it seems to be a small team of knowledgeable...
Read full review of Dell AppSync »
VPtech67
Vice President - Head of Technology at a financial services firm
We have an agreement. It's a critical mission service where the SLA says they have to recover the service within four...
Read full review of Dell PowerFlex »

Review 1 of 30

Technical Support

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