Compare CrowdStrike vs SentinelOne

CrowdStrike

Based on 286 reviews.

SentinelOne

Based on 492 reviews.

Latest Research

Buyer's Guide

CrowdStrike Falcon vs. SentinelOne Singularity Endpoint

July 2026

SentinelOne Singularity Endpoint vs. CrowdStrike Falcon

Updated: July 2026

Buyer's Guide

CrowdStrike Falcon Cloud Security vs. SentinelOne Singularity Cloud Security

June 2026

SentinelOne Singularity Cloud Security vs. CrowdStrike Falcon Cloud Security

Updated: June 2026

Buyer's Guide

CrowdStrike Falcon Complete MDR vs. SentinelOne Wayfinder Threat Detection and Response

June 2026

SentinelOne Wayfinder Threat Detection and Response vs. CrowdStrike Falcon Complete MDR

Updated: June 2026

Buyer's Guide

CrowdStrike Falcon vs. SentinelOne Singularity Endpoint

July 2026

CrowdStrike Falcon vs. SentinelOne Singularity Endpoint

Updated: July 2026

Buyer's Guide

CrowdStrike Falcon Cloud Security vs. SentinelOne Singularity Cloud Security

June 2026

CrowdStrike Falcon Cloud Security vs. SentinelOne Singularity Cloud Security

Updated: June 2026

Buyer's Guide

CrowdStrike Falcon Complete MDR vs. SentinelOne Wayfinder Threat Detection and Response

June 2026

CrowdStrike Falcon Complete MDR vs. SentinelOne Wayfinder Threat Detection and Response

Updated: June 2026

Sample Customers

CrowdStrike Falcon Complete MDR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

SentinelOne Singularity Endpoint

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

SentinelOne Wayfinder Threat Detection and Response

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

CrowdStrike Falcon

20 reviews

CrowdStrike Falcon Complete MDR

5 reviews

CrowdStrike Falcon Cloud Security

14 reviews

SentinelOne Singularity Endpoint

107 reviews

SentinelOne Singularity Cloud Security

59 reviews

SentinelOne Wayfinder Threat Detection and Response

13 reviews

Top Industries

Financial Services Firm

10%

Computer Software Company

Manufacturing Company

Comms Service Provider

Financial Services Firm

10%

Computer Software Company

10%

Manufacturing Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
Read full review of CrowdStrike Falcon Cloud Security »
HectorRios
IT COMMUNICATIONS AND NETWORKS at Américas BPS
We are currently finishing the configuration of the solution, making the playbooks and configurations with the use...
Read full review of CrowdStrike Observability »
Oluwajuwon Olorunlona
Cyber Security Engineer at eprocessconsulting
I primarily use CrowdStrike, along with some other solutions. I have been using Falcon LogScale for approximately a...
Read full review of Falcon LogScale »
Sachin Bode
IT Manager at IFB Industries Ltd
We switched from Trend Micro products to CrowdStrike Falcon Complete MDR. Previously, our internal team was managing...
Read full review of CrowdStrike Falcon Complete MDR »
Waleed Omar
Information Security Specialist at Arab Open University
We are using CrowdStrike multiple modules within CrowdStrike. We are using CrowdStrike as an EDR, as an asset...
Read full review of CrowdStrike Falcon Exposure Management »

Review 1 of 5

Vaibhav Mahendra Kolhe
Soc Analyst at Softcell Technologies Limited
The primary use cases for SentinelOne Singularity Complete include endpoint security to detect, prevent, and respond...
Read full review of SentinelOne Singularity Endpoint »
Dev Reshwal
Technical Support Executive at Softcell Technologies Limited
In my daily work, the main use case for SentinelOne Singularity AI SIEM is creating rules, fine-tuning, source...
Read full review of SentinelOne Singularity AI SIEM »
GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
Read full review of Purple AI »
KetanPatel7
Software Developer at Softcell Technologies Limited
I have recently used SentinelOne Singularity Cloud Security. We also have the CrowdStrike EDR tool, which is similar...
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Desktop Support Engineer at a outsourcing company
My primary use case for SentinelOne Wayfinder Threat Detection and Response is to proactively detect, investigate,...
Read full review of SentinelOne Wayfinder Threat Detection and Response »

Review 1 of 5

Customer Service

Muhammad Fahad
Assistant Director to ACIR at Board Of Revenue
The L1 engineer should be more technical to improve the support.
Read full review of CrowdStrike Falcon Complete MDR »
Dan Brunnquell
Director Of Information Technology at a financial services firm
Trying to get somebody on the phone might not always be the easiest thing, but they usually respond in a fairly...
Read full review of CrowdStrike Falcon »
Maurizio Spelta
Senior Manager at Mazars
The technical support is good. All it depends on the rules you have in place for the engagement of support.
Read full review of CrowdStrike Falcon Complete MDR »
Abhishek Nayak
Soc L1 Engineer at Softcell Technologies Limited
I have never had to contact technical support for Falcon LogScale.
Read full review of Falcon LogScale »
Nakul Chopra
Owner at IT Solution
We have yet to contact technical support. I can't speak to how their services are.
Read full review of CrowdStrike Falcon »
Sri Ram Gude
Cyber Security Analyst at a tech vendor
The technical support live chat can experience long wait times. Submitting a ticket may result in a quicker response.
Read full review of CrowdStrike Falcon »
Alvaro De Leon
Infrastructure and Support Supervisor at a healthcare company
The technical support is good.
Read full review of CrowdStrike Falcon Cloud Security »
Abhishek A
Trainee Engineer at COMPASS IT Solutions & Services Pvt.Ltd.
I'm not aware of any Falcon Complete technical support. But I am aware of the technical support for the other module....
Read full review of CrowdStrike Falcon Complete MDR »
Murali Krishnan L
Technical Manager (SOC Operations) at Novac Technology Solutions
The support from Crowdstrike Falcon XDR is of a middle level. It is not good and it is not bad. I rate the support...
Read full review of CrowdStrike Falcon »
Waleed Omar
Information Security Specialist at Arab Open University
The customer service is good and efficient in terms of responding. They could improve by initiating calls for...
Read full review of CrowdStrike Falcon »
Ben Nnatuanya
Manager, Security Operations Centre at Phillips Consulting Limited
The solution's technical support is handled centrally by CrowdStrike, and the support was also good and knowledgeable.
Read full review of CrowdStrike Falcon »
Jordan Swanson
Information Security Assurance Engineer at School District of Lee County
The support is great. They're quick to respond and you see the same names pretty consistently. They probably do it by...
Read full review of CrowdStrike Falcon »
Jai Prakash Sharma
Executive Vice President Technology at InfoEdge India Ltd
I have contacted CrowdStrike for issues, and the response was poor. That particular experience was pretty bad, with...
Read full review of CrowdStrike Falcon »
Manish Indupuri
senior DevOps engineer at a tech services company
The customer support is pretty good, but it can be improved a little bit. I would rate the customer support on a...
Read full review of CrowdStrike Falcon Cloud Security »
Ahmed_Emara
Infrastructure Manager at Quaracrm
We've used technical support, and I rate them a ten out of ten.
Read full review of CrowdStrike Falcon »
Rohith Kumar-Gurram
Cybersecurity Analyst at a computer software company
The technical support is good.
Read full review of CrowdStrike Falcon »
Mohamed-Atta
Section Head at Galaxy Chemicals Egypt
My interaction with technical support for CrowdStrike Falcon was fine; they supported me and provided a solution for...
Read full review of CrowdStrike Falcon »
Natthapong Prayadsub
IT Infrastructure Manager at a computer software company
I haven't contacted technical support. Therefore, I can't make an assessment of their services.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Senior Account Manager at a tech services company
Their support is top-notch. They're very dedicated. Their experts are online when you need them.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Senior Financial Analyst - Data Analytics at a energy/utilities company
I would say technical support is fairly good. They understand the technology quite well so they are able to support...
Read full review of CrowdStrike Falcon »
Anonymous User
Head Cyberdefense at a tech vendor
While the technical support meets all response time commitments outlined in our Service Level Agreement, some users...
Read full review of CrowdStrike Falcon »
Anonymous User
Infrastructure and support manager at a healthcare company
I have been in contact with technical support and they seemed competent, as well as quick to respond. I would rate...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
System Engineer at a tech consulting company
Technical support response times are contingent upon the severity level of the issue. However, we ensure prompt...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Program Manager at a energy/utilities company
Nothing is perfect in this world. There will always be positive and negative aspects associated with the product. I...
Read full review of CrowdStrike Falcon Cloud Security »
Anonymous User
Manager of infrastructure support at Fenix Innovations
I would rate their support a five out of ten because they do not respond. We have taken premium support with them. If...
Read full review of CrowdStrike Falcon Cloud Security »
Anonymous User
Lead Systems Engineer at a computer software company
We only raised one case with the technical support and they solved the issue very quickly. Since we only had this one...
Read full review of CrowdStrike Falcon Complete MDR »
Kayla Rochester Clarke
ICT Director at The Ministry of Justice
When we recently got the licenses, we were told to do something. When we observed that we didn't want to transfer...
Read full review of CrowdStrike Falcon Cloud Security »
Kunal Gupta
Security Engineer at a tech services company
The support portal of CrowdStrike is active and helpful if needed.
Read full review of CrowdStrike Falcon »
Anonymous User
Deputy Manager Of Information Technology at a consultancy
They have been very responsive. There are no concerns about their service.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
AVP of Tech at a insurance company
I've never dealt with technical support.
Read full review of CrowdStrike Falcon »

Review 1 of 30

Olive Kusumbara
Consultant at a tech services company
I think technical support is quite good; we have been in contact quite occasionally, and they provide expected answers.
Read full review of SentinelOne Singularity Endpoint »
Sanjay Kaushal
Vice President Cyber Security Practice Head at orbit techsol w pvt.ltd
When discussing communication with technical support, the pre-sales and sales teams are excellent, but the technical...
Read full review of SentinelOne Singularity Endpoint »
Brian Fulmer
IT Manager at American Incorporated
I rate SentinelOne support nine out of 10. I wish our other vendors had tech support as good as SentinelOne. I can...
Read full review of SentinelOne Singularity Endpoint »
Zack Moody
Domestic Security Alliance Council (DSAC) at KYOCERA AVX Components s.r.o.
The support teams speak various languages worldwide, which is beneficial for a multinational corporation like ours....
Read full review of SentinelOne Singularity Endpoint »
Omkar Gupta
Edr Analyst at Softcell Technologies Limited
I have contacted technical support several times and found them to be excellent as they respond quickly to my...
Read full review of SentinelOne Singularity Endpoint »
Brian Drohan
Treasury Management at standard casualty company
I would rate the technical support of Singularity Platform as a six. The reason I rate it a six out of ten is because...
Read full review of SentinelOne Singularity Endpoint »
Tanuja Parab
Dark L2 Web Analyst at a tech services company
I would rate the customer support a ten because it helps us greatly and has been very good for us. I would rate my...
Read full review of SentinelOne Singularity Endpoint »
Pranav Surve
Mobile Application Developer at a retailer
The customer service and support team is knowledgeable and helpful. Throughout the migration, they remained available...
Read full review of SentinelOne Singularity Cloud Security »
Jose Nunes
Head of IT and Communications at Sonangol
The technical support was good for SentinelOne Vigilance.
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Nagendra Nekkala
Senior Manager ICT & Innovations at Bangalore International Airport Limited
The technical support takes time to respond to our tickets.
Read full review of SentinelOne Singularity Endpoint »
Mohsinoddin Mohammed
Information Security Principal at a venture capital & private equity firm
They can provide more interactive options for support. For example, a chat service would be beneficial.
Read full review of SentinelOne Singularity Endpoint »
Kevin Thompson.
Director of information technology at Stuart & Branigin LLP
The technical support provided for SentinelOne Singularity Complete is a seven out of ten because the team takes...
Read full review of SentinelOne Singularity Endpoint »
Yasiru Perera
Lead Engineer - Systems & Security at Connex Information Technologies PVT LTD
Technical support is on point and very good.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
AVP DevOps and Product Support at a recruiting/HR firm
We take help from our managed service provider. If we have to fix any particular problem that we are not aware of or...
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Cybersecurity Postsales Engineer at a outsourcing company
The customer support for SentinelOne Wayfinder Threat Detection and Response is good, and I would rate the customer...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Jessica Chastain
IT Director at a government
I have not contacted the SentinelOne Singularity Cloud technical support team.
Read full review of SentinelOne Singularity Cloud Security »
SUPPHAKORN SIPHUMI
Solutions Architect at a tech services company
I have not used their support so far.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Chief Information Security Officer at a tech services company
I have contacted technical support in the past. They've been very responsive and helped us drive problems to...
Read full review of SentinelOne Singularity Endpoint »
User:754702
Head - Network & Security at a manufacturing company
The customer service and support are unsatisfactory. I have been attempting to initiate the MDR services and have...
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Cybersecurity Manager at a comms service provider
I rate SentinelOne support eight out of 10. SentinelOne offers excellent support.
Read full review of SentinelOne Singularity Endpoint »
Semih Sahin
Developer at DSY medical
Technical support is great. They are very responsive. For example, today, if I open a ticket, they will likely give...
Read full review of SentinelOne Singularity Endpoint »
Baltazar Santaella
Deputy CISO at The University of Texas at El Paso
Technical support is super. They are very helpful and relatively quick to respond. Sometimes they take a little bit...
Read full review of SentinelOne Singularity Endpoint »
Saket Taneja
Cyber Security Manager at a tech vendor
Technical support is good. They help us out on certain details. We can submit tickets in order to get assistance.
Read full review of SentinelOne Singularity Cloud Security »
Abuzark Abuzark
Cybersecurity Engineer at Gigabit Technologies Pvt Ltd
My impression of the SentinelOne Vigilance team support is very positive. Their breach responders and security...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Anonymous User
Managing Partner at a tech services company
The solution's technical support is knowledgeable and straightforward.
Read full review of SentinelOne Singularity Cloud Data Security »
Eyal Givon
CEO at ERG Solutions
We get support from our local reseller in Israel and their support has been fine.
Read full review of SentinelOne Singularity Endpoint »
Daniil Kalmykov
Architect at IT Specialist LLC
I do not usually communicate with the technical support of SentinelOne Singularity Cloud Security. In some projects,...
Read full review of SentinelOne Singularity Cloud Security »
Marc Vazquez
IT Manager at Telecorp Inc.
I've used technical support a few times and it's very good. They're very responsive and they alert you very quickly...
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Enterprise Security Architect at a recruiting/HR firm
I talk to my TAM once a week, minimum. I think I have the best customer support in the business. I had an issue that...
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
DevOps Engineer at a computer software company
I rate SentinelOne support eight out of 10. Their support team is proactive. It has been a while since I connected...
Read full review of SentinelOne Singularity Cloud Security »

Review 1 of 30

Technical Support

No Data Available

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