Compare CrowdStrike vs NSFOCUS

CrowdStrike

Based on 286 reviews.

NSFOCUS

Based on 1 review.

Sample Customers

NSFOCUS TAS

G20 Summit 2016

NSFOCUS WVSS

G20 Summit 2016

Popular Solutions

CrowdStrike Falcon Insight XDR

20 reviews

CrowdStrike Falcon Complete MDR

5 reviews

CrowdStrike Falcon Cloud Security

14 reviews

NSFOCUS Web Application Firewall

0 reviews

Top Industries

Financial Services Firm

10%

Computer Software Company

Manufacturing Company

Comms Service Provider

Construction Company

24%

Comms Service Provider

15%

Financial Services Firm

11%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
Read full review of CrowdStrike Falcon Cloud Security »
HectorRios
IT COMMUNICATIONS AND NETWORKS at Américas BPS
We are currently finishing the configuration of the solution, making the playbooks and configurations with the use...
Read full review of CrowdStrike Observability »
Oluwajuwon Olorunlona
Cyber Security Engineer at eprocessconsulting
I primarily use CrowdStrike, along with some other solutions. I have been using Falcon LogScale for approximately a...
Read full review of Falcon LogScale »
Sachin Bode
IT Manager at IFB Industries Ltd
We switched from Trend Micro products to CrowdStrike Falcon Complete MDR. Previously, our internal team was managing...
Read full review of CrowdStrike Falcon Complete MDR »
Waleed Omar
Information Security Specialist at Arab Open University
We are using CrowdStrike multiple modules within CrowdStrike. We are using CrowdStrike as an EDR, as an asset...
Read full review of CrowdStrike Falcon Exposure Management »

Review 1 of 5

Anonymous User
Desktop Engineer at eros international media ltd
The solution is set up for application protection. We also use some application software in our data center to...
Read full review of NSFOCUS Web Application Firewall »

Review 1 of 1

Customer Service

Sachin Bode
IT Manager at IFB Industries Ltd
For technical support, I will give a perfect 10 out of 10.
Read full review of CrowdStrike Falcon Complete MDR »
Abhimanyu Raj
Senior Consultant at Ernst & Young
I think the customer service is good. I would rate it as eight or nine, maybe even nine out of ten.
Read full review of CrowdStrike Falcon Sandbox »
Ajit_Singh
AVP IT & Communication at Proactive Construction Pvt. Ltd at Proactive data systems
Our distributors provide excellent technical support, and we have experts in our systems. Generally, we don't require...
Read full review of CrowdStrike Falcon Complete MDR »
Park Armstrong
Chief Technical and Solution Architect at Vertigo Inc.
CrowdStrike Falcon needs to better its SE sales engineer team. The people didn't fully understand all the different...
Read full review of CrowdStrike Falcon »
Shaik Shaheer
Security | SIEM Engineer at a tech services company
Around six months ago, we engaged in a workshop with one of CrowdStrike's Subject Matter Experts. During this...
Read full review of Falcon LogScale »
Mohd. Asif Khan
Co-Founder & Director at VSAM Technologies
Technical support received a rating of 4 out of 10.
Read full review of CrowdStrike Observability »
Zuhair Hasan
Manager, Information Technology Security at Nesma
Frustrated by CrowdStrike's slow and inconsistent technical support, we ended up having more success researching and...
Read full review of CrowdStrike Falcon »
Waleed Omar
Information Security Specialist at Arab Open University
The customer service is good and efficient in terms of responding. They could improve by initiating calls for...
Read full review of CrowdStrike Falcon »
Abhimanyu Das
Senior Cybersecurity Engineer at Kyndryl
Customer support for CrowdStrike Falcon Cloud Security is good; I find it satisfactory. I would rate the customer...
Read full review of CrowdStrike Falcon Cloud Security »
AJITHH G
Solution Engineer at AppSmart
We have not had any issues with technical support. Much of what we use is online documentation.
Read full review of CrowdStrike Falcon »
Anonymous User
Chief Information Security Officer at a hospitality company
We have been in touch with CrowdStrike technical support and they have been very supportive.
Read full review of CrowdStrike Falcon »
Anonymous User
Security Analyst at a computer software company
The technical support is good, they are available for our needs.
Read full review of CrowdStrike Falcon »
Nachiket Sathaye
Information Security Consultant at a tech vendor
Tech support is helpful, but they need a little bit of improvement. The response time is good. This was not a...
Read full review of CrowdStrike Falcon »
VikasNaik
CEO at URS LLP
We are not satisfied because they respond with delays. They consistently fail to reply on time and frequently change...
Read full review of CrowdStrike Falcon Exposure Management »
Anonymous User
Security, Risk and Compliance Officer at a tech services company
It is a fully managed service, So, we have 24/7 support. It is not technical support. It is a dedicated team, and...
Read full review of CrowdStrike Falcon Complete MDR »
Bhupesh-Sharma
Large account Manager at Softcell Technologies Limited
I rate CrowdStrike support eight out of 10.
Read full review of CrowdStrike Falcon Cloud Security »
Anonymous User
IT Security Operations Security Specialist at a insurance company
For technical support, I open a ticket with the MSP, and they deal with it. Our MSP is excellent at resolving support...
Read full review of CrowdStrike Falcon »
Anonymous User
Solutions Architect at a tech services company
They are very responsive. I'd definitely rate them a solid nine.
Read full review of CrowdStrike Falcon Cloud Security »
Anonymous User
FSE at a computer software company
The technical support is good; it's not bad and not the best.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Chief Technology Officer at a manufacturing company
The technical support is good. We have not had any issues with them.
Read full review of CrowdStrike Falcon »
Jim McCartney
Information Security Analyst at a insurance company
The technical support has been pretty good. They are usually very responsive. We haven't had to escalate anything....
Read full review of CrowdStrike Falcon »
Anonymous User
Manager of infrastructure support at Fenix Innovations
I would rate their support a five out of ten because they do not respond. We have taken premium support with them. If...
Read full review of CrowdStrike Falcon Cloud Security »
Bhupesh-Sharma
Large account Manager at Softcell Technologies Limited
I would rate the technical support from CrowdStrike as good, actually more than good.
Read full review of CrowdStrike Falcon »
Anonymous User
Director - IT Security Operations at a manufacturing company
CrowdStrike's technical support is excellent: * Quick to respond * Quick to help * Very responsive * They have always...
Read full review of CrowdStrike Falcon »
Jeffrey-Anderson
Security Analyst II at a healthcare company
Now that we are a full-on customer, CrowdStrike technical support has always been spot on. It is one of the best that...
Read full review of CrowdStrike Falcon »
BambangTrisilo
IT consultant at Asuransi Ramayana
Technical support from CrowdStrike Falcon is good because usually in Indonesia we have a partner, and if the partner...
Read full review of CrowdStrike Falcon »
Anonymous User
IT System Administrator at a tech vendor
Our experience with customer support has been positive. Whenever we encountered ingestion issues or product-related...
Read full review of Falcon LogScale »
Felipe Mendez
Director Operaciones SOC at IQSEC SA
Technical support in Latin America is delayed. Many times, the customers ask for something from support but they...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Information Technology Infrastructure Manager (Region 2 IT Manager) at a transportation company
I have had a very limited experience with the customer support team. So, their response time was far worse than any...
Read full review of CrowdStrike Falcon Complete MDR »
Adeeb Khan
Senior Data Hosting and Security Special at Two aquate
We get support from their local vendors. We have a lot of local support. If they cannot handle the case, they...
Read full review of CrowdStrike Falcon »

Review 1 of 30

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Technical Support

No Data Available

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