Compare CrowdStrike vs NSFOCUS

CrowdStrike

Based on 438 reviews.

NSFOCUS

Based on 1 review.

Sample Customers

NSFOCUS TAS

G20 Summit 2016

NSFOCUS WVSS

G20 Summit 2016

Popular Solutions

CrowdStrike Falcon

83 reviews

CrowdStrike Falcon Complete MDR

23 reviews

CrowdStrike Falcon Cloud Security

24 reviews

NSFOCUS Web Application Firewall

0 reviews

Top Industries

Outsourcing Company

10%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Construction Company

25%

Financial Services Firm

13%

Comms Service Provider

12%

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
Read full review of CrowdStrike Falcon Cloud Security »
Mohan Janarthanan
Associate Vice President at Novac Technology Solutions
I use Charlotte AI primarily for incident response, focusing on service tickets and incident tickets.
Read full review of Charlotte AI »
Anonymous User
Security Analyst at a real estate/law firm
The security challenges and resource constraints that led our organization to choose CrowdStrike Falcon Complete MDR...
Read full review of CrowdStrike Falcon Complete MDR »
Kapil Sanubala
IAM Senior Software Engineer at MGM Resorts International
I work on Identity Governance for this solution. We onboard the logs into the SIEM, into CrowdStrike Falcon, and we...
Read full review of CrowdStrike Falcon Next-Gen SIEM »
Anonymous User
Senior Manager at a consultancy
I tend to focus on SIEM implementations, so using CrowdStrike Falcon Insight XDR involves getting that agent out...
Read full review of CrowdStrike Falcon Insight XDR »

Review 1 of 5

Anonymous User
Desktop Engineer at eros international media ltd
The solution is set up for application protection. We also use some application software in our data center to...
Read full review of NSFOCUS Web Application Firewall »

Review 1 of 1

Customer Service

Rojal Barreto
Computer Engineer at OIC, Alshirawi
The technical support from CrowdStrike Falcon is good. I would rate the support an eight.
Read full review of CrowdStrike Falcon »
KismatKunwar
Security Analyst at Raechal Enterprises Pvt Ltd
CrowdStrike's technical support is very good, and I would give them a ten out of ten.
Read full review of CrowdStrike Falcon Complete MDR »
Mahmoud_Yassin
CTSO at Cyb3r
CrowdStrike customer service is very good, especially if you have tiered support like the world tier. They provide...
Read full review of CrowdStrike Falcon Sandbox »
Dinesh Yadav
Sales Director at CLOUD MIND
The support is excellent. We rarely need support.
Read full review of CrowdStrike Falcon »
Edith Ibacache
NTT at Sonda S.A.
Technical support is good.
Read full review of CrowdStrike Falcon »
Abhimanyu Das
Senior Cybersecurity Engineer at Kyndryl
Customer support for CrowdStrike Falcon Cloud Security is good; I find it satisfactory. I would rate the customer...
Read full review of CrowdStrike Falcon Cloud Security »
Alvaro De Leon
Infrastructure and Support Supervisor at a healthcare company
The technical support is good.
Read full review of CrowdStrike Falcon Cloud Security »
Sathya Paul
Director Of Information Technology at TollPlus LLC.
Technical support could be better because there are ownership issues. For example, when you raise a support case...
Read full review of CrowdStrike Falcon »
Abraham Pasamar
CEO at INCIDE - Investigación Digital SL
The customer service and support are satisfactory.
Read full review of CrowdStrike Falcon Cloud Security »
Sandeep Nagar
Co-Founder and Director at Securevel Solutions Pvt ltd
The support is quite good.
Read full review of CrowdStrike Falcon Exposure Management »
Roberto Castilla
Presales & Sales Operations at UST Global
Their support is quite good. I would rate them a seven out of ten. They can add better resources or more resources...
Read full review of CrowdStrike Falcon Complete MDR »
Justin Pitts
IT Director at a construction company
CrowdStrike Falcon Insight XDR support is amazing, and I really am thankful for it. CrowdStrike Falcon Insight XDR...
Read full review of CrowdStrike Falcon Insight XDR »
Anonymous User
Engineering& Technology, Security at a financial services firm
I would rate customer support as an eight out of ten.
Read full review of CrowdStrike Observability [EOL] »
Anonymous User
Global Data Protection/Privacy Manager, FIP, CIPP/E, CIPM, CISSP at a manufacturing company
I've never been in touch with technical support. A different team handles that aspect. I cannot speak to how helpful...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
System Administrator at a consumer goods company
I would evaluate customer service and technical support, but I may not be the best person to answer this question...
Read full review of CrowdStrike Falcon »
Anonymous User
Sr Manager - Information Security & Researcher at a tech services company
The technical support is good. You raise a complaint, and they respond immediately.
Read full review of CrowdStrike Falcon Complete MDR »
StevenSusman
Manager,Information Security
The customer support from CrowdStrike is superb. I would rate the customer support a 10 on a scale of 1 to 10.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Security, Risk and Compliance Officer at a tech services company
It is a fully managed service, So, we have 24/7 support. It is not technical support. It is a dedicated team, and...
Read full review of CrowdStrike Falcon Complete MDR »
Ayieko Margaret
Pre-Sales Engineer at EliteVAD
We just went through training and were able to do most things ourselves. We haven't needed technical support.
Read full review of CrowdStrike Falcon »
Anonymous User
Developer at a manufacturing company
Falcon LogScale's customer support is great. I would describe my experience with their customer support as responsive...
Read full review of Falcon LogScale [EOL] »
Sanjay Dahiya
Global IT Infrastructure Manager at TMF Group
We get a lot of proactive support from Crowdstrike. Before anything enters our environment, we get a lot of...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Cloud And Security Operations Engineer at a hospitality company
I would evaluate CrowdStrike's support as reasonably fast when we have used them. Most of the time, we get answers to...
Read full review of CrowdStrike Falcon Next-Gen SIEM »
Anonymous User
SOC Team Leader at a retailer
I evaluate CrowdStrike support as very good because I had to use it a couple of times and my problems were always...
Read full review of CrowdStrike Falcon Guardian (AIDR) »
Ahmed_Emara
Infrastructure Manager at Quaracrm
We've used technical support, and I rate them a ten out of ten.
Read full review of CrowdStrike Falcon »
Baljindra
System Administrator at a tech vendor
Our experience with customer support has been positive. Whenever we encountered ingestion issues or product-related...
Read full review of Falcon LogScale [EOL] »
Parikshit Goutam
IT Manager at a consultancy
We can call the tech support, if needed. Then, they have a dedicated rep for us.
Read full review of CrowdStrike Falcon »
Anonymous User
Security Analyst at a manufacturing company
The customer support for CrowdStrike Falcon on the commercial side is great, but the government side is not as strong.
Read full review of CrowdStrike Falcon »
Anonymous User
Cybersecurity Analyst at a construction company
On a scale from one to ten, I would rate customer service and technical support a ten.
Read full review of CrowdStrike Falcon Next-Gen Identity Security »
Anonymous User
Security Operations at a financial services firm
I evaluate customer service and technical support as excellent.
Read full review of CrowdStrike Falcon »
Christian Lo
IT Security Analysts at Royal Business Bank
I would evaluate customer service and technical support as really good. They are very fast and usually respond within...
Read full review of CrowdStrike Falcon »

Review 1 of 30

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Technical Support

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