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Creatio vs ServiceNow

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Creatio
Based on 46 reviews.
ServiceNow
Based on 532 reviews.
Latest Research
Overview
Information Not Available
ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.
Sample Customers
Creatio Studio
First United Bank & Trust, Josera, BSN Sports, Colgate-Palmolive, Guided Care, Maryland Department of Disabilities, Vodafone, Sureserve
Creatio Service
Everwise Credit Union, Sureserve, PSI Software SE, Purplebricks, Lohmann, CEC Bank, Ukrainian Credit Union, Rust-Oleum, Continental Farmers Group, AutoPayPlus, The Mental Health & Recovery Services Board of Lucas County (LCMHRSB), Villanueva, MERS Missouri Goodwill Industries, G&T Continental, Altro, and more. 
Creatio
AMD, City of Boston, MetLife, Avidia Bank, Colgate-Palmolive, City of Pittsburg, Auchan, Purplebricks, Everwise Credit Union, Howdens, First United Bank & Trust, and more
ServiceNow
AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
ServiceNow Now Platform
experian, beachbody, health partners
ServiceNow Customer Service Management
Siemens Healthineers, SAP SuccessFactors, Asurion
Popular Solutions
Top Industries
Comms Service Provider
15%
Construction Company
14%
Outsourcing Company
11%
Manufacturing Company
10%
Financial Services Firm
11%
Outsourcing Company
11%
Manufacturing Company
10%
Construction Company
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 4
Review 1 of 5
Customer Service
Review 1 of 30
Review 1 of 30
Technical Support
No Data Available
No Data Available
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