Compare Creatio vs Newgen

Creatio

Based on 26 reviews.

Newgen

Based on 12 reviews.

Latest Research

Buyer's Guide

Newgen OmniFlow vs. Studio Creatio

July 2025

Newgen OmniFlow vs. Studio Creatio

Updated: July 2025

Buyer's Guide

Newgen OmniFlow vs. Studio Creatio

July 2025

Studio Creatio vs. Newgen OmniFlow

Updated: July 2025

Sample Customers

Studio Creatio

Rangel Logistics Solutions

Newgen OmniFlow

Rak Bank, Bank Dhofar

NewgenONE Digital Transformation Platform

BNB Bank, National Commercial Bank Jamaica, United Bank, Tokio Marine HCC

Popular Solutions

3 reviews

3 reviews

3 reviews

1 reviews

2 reviews

NewgenONE Digital Transformation Platform

1 reviews

Top Industries

Comms Service Provider

12%

Computer Software Company

11%

Manufacturing Company

11%

Financial Services Firm

10%

Financial Services Firm

15%

Computer Software Company

15%

Educational Organization

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Julio Falcon
IT-Director (CTO) at No Code Services
In my case, I have one customer using Service Creatio as a service tool to bring support to their customers, and the...
Read full review of Service Creatio »
Anatolii Vovniuk
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council
We use the product to build our platforms with smart features.
Read full review of Studio Creatio »
Harold Busby
Senior Sales Manager at a tech services company
Our use cases are in the manufacturing and distribution sectors with Creatio, medium to large enterprise deployments.
Read full review of Sales Creatio »
Julio Falcón
Product Manager at Nodos Consultores
We use it to send bulk emails like any bulk mailing tool, but where it differs is with the campaign builder....
Read full review of Marketing Creatio »

Review 1 of 4

Anonymous User
Director - Group IT & Principal Architect at a financial services firm
I use NewgenONE to automate processes such as onboarding, trade finance, and complete lending. It allows us to...
Read full review of NewgenONE Digital Transformation Platform »
GopalakrishnaParimi
Strategic Relations at Eugen Software
I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals,...
Read full review of Newgen OmniDocs »
Chhavi Datta
Senior Manager at Infoedge India Ltd.,
We use this solution for managing the workflow of our development process. We have about 150 users. The solution is...
Read full review of Newgen OmniFlow »

Review 1 of 3

Customer Service

Debharshi Bhattacharya
Assistant Consultant at a performing arts
The solution's technical support was very useful for me, and they were also very quick to respond and resolve my...
Read full review of Studio Creatio »
Julio Falcon
IT-Director (CTO) at No Code Services
Their customer support service is very efficient. I would rate it ten out of ten.
Read full review of Studio Creatio »
Sergey Yakimchuk
Business Development Manager at Terralink
Technical support at Studio Creatio provides good service in terms of partnership, sales, and in terms of starting to...
Read full review of Studio Creatio »
Julio Falcon
IT-Director (CTO) at No Code Services
Sometimes I have some issues with SLAs, but generally, the Creatio support team is very proactive and effective....
Read full review of Service Creatio »
Debharshi Bhattacharya
Assistant Consultant at a performing arts
The solution's technical support is excellent, and the technical account manager is very user-friendly.
Read full review of Sales Creatio »
Anatolii Vovniuk
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council
Customer service and support receive a rating of five due to the combination of not-so-good documentation and...
Read full review of Service Creatio »
Anatolii Vovniuk
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council
The support is okay.
Read full review of Studio Creatio »
Nicolas Bitar
IT Manager
Very helpful, very professional, I like their technical support. I have been dealing with three people so far and...
Read full review of Sales Creatio »
Julio Falcón
Product Manager at Nodos Consultores
Their technical support is great. They are very competent and very responsive. They know the solution very well....
Read full review of Studio Creatio »
Julio Falcón
Product Manager at Nodos Consultores
I am very happy with their support. They are very proactive, and their academy and documentation are also very good....
Read full review of Studio Creatio »
Julio Falcón
Product Manager at Nodos Consultores
We have used Creatio support and found that they are very responsive. These are experts with Creatio and we are very...
Read full review of Marketing Creatio »
Anonymous User
Acquisitions Leader at a healthcare company
Luckily, we have not had to contact technical support. In the beginning, when we were uncertain and required some...
Read full review of Studio Creatio »
Anonymous User
Graduate Trainee at a computer software company
The support agents are friendly and they respond quickly. You email them the query and then they get back immediately...
Read full review of Studio Creatio »
Anton Mironov
CEO at PeerSpot
Overall, especially because I'm a partner, we get instant support from the technical team. They're always very...
Read full review of Sales Creatio »
Anonymous User
ImDigital at a consultancy
We've contacted technical support a few times and they've been very good. While more difficult questions may take a...
Read full review of Studio Creatio »
Anonymous User
ImDigital at a consultancy
Creatio support is good enough. I would rate it eight out of 10.
Read full review of Sales Creatio »
Anonymous User
Managing Director at a tech services company
Getting the right set of people in Africa for technical support becomes a bit challenging, but their knowledge base...
Read full review of Studio Creatio »
Harold Busby
Senior Sales Manager at a tech services company
Based on my experiences, the customer support and service are strong. I've only had a couple of issues, and they were...
Read full review of Sales Creatio »
Harold Busby
Senior Sales Manager at a tech services company
I would evaluate the customer service and technical support of Sales Creatio as an eight on a scale of one to ten;...
Read full review of Sales Creatio »
Flavio A. Manfredi Lebrao
Founder and CEO at Praxi Solutions, Inc.
In general, Sales Creatio's support is fantastic. They are very on the ball. They pay attention to us. They escalate...
Read full review of Sales Creatio »
Mark Headley
Manager, Systems Development at a construction company
I don't have too many complaints about the support. They're well-versed and they have a great deal of knowledge of...
Read full review of Studio Creatio »
Harold Busby
Senior Sales Manager at a tech services company
They're very good. They're very prompt, and they really hold your hand to help resolve issues.
Read full review of Sales Creatio »

Review 1 of 22

Akshay Duduskar
Founder at Projak Infotech Pvt Ltd
The technical support is not very good. They have a very late response and do not have enough expertise on the...
Read full review of Newgen OmniFlow »
Anonymous User
Sales Supervisor at a printing company
The technical support is good.
Read full review of Newgen OmniDocs »
GopalakrishnaParimi
Strategic Relations at Eugen Software
Support issues have been resolved by customers logging and tracking their queries through a back-end tool that...
Read full review of Newgen OmniDocs »
Anonymous User
Technical Director at a tech vendor
Technical support receives a rating of five because support availability is contingent upon subscribing to an Annual...
Read full review of Newgen OmniFlow »
Anonymous User
Technical Director at a tech vendor
You can visit the partner profile for information on patches, bug fixes, and documentation.
Read full review of Newgen OmniDocs »
Anonymous User
Associate at a tech vendor
We have 24/7 support as per our policies and I must say we have the support we need to provide to the businesses....
Read full review of Newgen OmniFlow »
Anonymous User
Business Process Analyst at a financial services firm
For technical support, they always tried to do their best at every point in time. I've already highlighted the...
Read full review of Newgen OmniFlow »
Anonymous User
Director - Group IT & Principal Architect at a financial services firm
The technical support from NewgenONE is rated as six or seven. While they provide assistance, there is room for...
Read full review of NewgenONE Digital Transformation Platform »
JoyceJose
Chief Manager at a financial services firm
The technical support is pretty impressive. I would rate it an eight out of ten.
Read full review of Newgen OmniFlow »

Review 1 of 9

Technical Support

No Data Available

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