Compare Creatio vs Dell Technologies

Creatio

Based on 44 reviews.

Dell Technologies

Based on 2430 reviews.

Sample Customers

Popular Solutions

Studio Creatio

16 reviews

Sales Creatio

3 reviews

Service Creatio

2 reviews

Dell PowerEdge R-Series

174 reviews

Dell PowerStore

159 reviews

Dell Unity XT

8 reviews

Top Industries

Construction Company

17%

Outsourcing Company

11%

Comms Service Provider

11%

Financial Services Firm

10%

Outsourcing Company

11%

Manufacturing Company

10%

Financial Services Firm

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Yevhen Yukhno
CEO at B-OS, Unipessoal Lda.
I use Arch Linux and Fedora Linux in my workstations, and I work with some products like Gentoo for embedded and...
Read full review of Sales Creatio »
Julio Falcon
IT-Director (CTO) at No Code Services
In my case, I have one customer using Service Creatio as a service tool to bring support to their customers, and the...
Read full review of Service Creatio »
Braj Singh
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
My main use case for Studio Creatio is defining values and creating automated workflows, with a focus on...
Read full review of Studio Creatio »
Julio Falcón
Product Manager at Nodos Consultores
We use it to send bulk emails like any bulk mailing tool, but where it differs is with the campaign builder....
Read full review of Marketing Creatio »

Review 1 of 4

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Sanjay Singh Bisht
Server Administrator at a outsourcing company
I have been using Dell PowerEdge C- Series for quite a long time; I would say around seven to eight years. When it...
Read full review of Dell PowerEdge C- Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Customer Service

Julio Falcon
IT-Director (CTO) at No Code Services
Their customer support service is very efficient. I would rate it ten out of ten.
Read full review of Studio Creatio »
Sergey Yakimchuk
Business Development Manager at Terralink
Technical support at Studio Creatio provides good service in terms of partnership, sales, and in terms of starting to...
Read full review of Studio Creatio »
Bhoobalan Palanivelu
Creatio Technical Consultant at a computer software company
The customer support is quite helpful and the turnaround time is within 24 hours to 48 hours based on the priority of...
Read full review of Studio Creatio »
Anatolii Vovniuk
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council
The support is okay.
Read full review of Studio Creatio »
Anatolii Vovniuk
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council
Customer service and support receive a rating of five due to the combination of not-so-good documentation and...
Read full review of Service Creatio »
Julio Falcon
IT-Director (CTO) at No Code Services
Sometimes I have some issues with SLAs, but generally, the Creatio support team is very proactive and effective....
Read full review of Service Creatio »
Carlos Gama
IT Intern at a manufacturing company
I have not needed to contact customer support, but the few times I did, it was good, and I did not have any problems....
Read full review of Studio Creatio »
Yevhen Yukhno
CEO at B-OS, Unipessoal Lda.
The technical support for Creatio could be better and must be better. The company is oriented in its support policy...
Read full review of Sales Creatio »
Anonymous User
Associate Consultant at a university
The solution's technical support is excellent, and the technical account manager is very user-friendly.
Read full review of Sales Creatio »
Anonymous User
CEO at PeerSpot
Overall, especially because I'm a partner, we get instant support from the technical team. They're always very...
Read full review of Sales Creatio »
Anonymous User
CRM Consultant
I did reach out for customer support; most of the time they were able to solve the problem. Some of the time it did...
Read full review of Studio Creatio »
Harold Busby
Senior Sales Manager at a tech services company
I would evaluate the customer service and technical support of Sales Creatio as an eight on a scale of one to ten;...
Read full review of Sales Creatio »
Anonymous User
Associate Product Consultant at a tech services company
The support is generally quite good, though response times can be slow. When raising support tickets with all...
Read full review of Sales Creatio »
Anonymous User
Business Analyst at a financial services firm
Customer service rating: 3
Read full review of Studio Creatio »
Anonymous User
Founder and CEO at Praxi Solutions, Inc.
In general, Sales Creatio's support is fantastic. They are very on the ball. They pay attention to us. They escalate...
Read full review of Sales Creatio »
Anonymous User
Associate Consultant at a university
The solution's technical support was very useful for me, and they were also very quick to respond and resolve my...
Read full review of Studio Creatio »
Julio Falcón
Product Manager at Nodos Consultores
I am very happy with their support. They are very proactive, and their academy and documentation are also very good....
Read full review of Studio Creatio »
Anonymous User
Creatio AE at a computer software company
The customer support needs mass improvement. I would rate the customer support a one for the free version, three for...
Read full review of Studio Creatio »
Harold Busby
Senior Sales Manager at a tech services company
They're very good. They're very prompt, and they really hold your hand to help resolve issues.
Read full review of Sales Creatio »
Harold Busby
Senior Sales Manager at a tech services company
Based on my experiences, the customer support and service are strong. I've only had a couple of issues, and they were...
Read full review of Sales Creatio »
Anonymous User
Graduate Trainee at a computer software company
The support agents are friendly and they respond quickly. You email them the query and then they get back immediately...
Read full review of Studio Creatio »
Richard Monge
Workforce Management Specialist at a consultancy
The customer support of Studio Creatio is perfect. As I mentioned, I was managing under 22 agents through Studio...
Read full review of Studio Creatio »
Anonymous User
Managing Director at a tech services company
Getting the right set of people in Africa for technical support becomes a bit challenging, but their knowledge base...
Read full review of Studio Creatio »
Braj Singh
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
Customer support is quite good, and I would rate it 4.5 out of 5.
Read full review of Studio Creatio »
Anonymous User
Product Owner at a non-tech company
The customer support for Studio Creatio is great, actually. They are quick enough, and when I need anything to be...
Read full review of Studio Creatio »
Julio Falcón
Product Manager at Nodos Consultores
We have used Creatio support and found that they are very responsive. These are experts with Creatio and we are very...
Read full review of Marketing Creatio »
Nicolas Bitar
IT Manager
Very helpful, very professional, I like their technical support. I have been dealing with three people so far and...
Read full review of Sales Creatio »
Julio Falcón
Product Manager at Nodos Consultores
Their technical support is great. They are very competent and very responsive. They know the solution very well....
Read full review of Studio Creatio »
Sergiy Parfonov
Software analyst at a comms service provider
My experience with customer support in Studio Creatio is great. We have a manager, and we can ask anything we need,...
Read full review of Studio Creatio »
Mark Headley
Manager, Systems Development at a construction company
I don't have too many complaints about the support. They're well-versed and they have a great deal of knowledge of...
Read full review of Studio Creatio »

Review 1 of 30

Dragan Knezevic
Senior Presales System Engineer at a tech services company
Dell's technical support is at a very high level, though it's not quite as good for organizations outside of Europe.
Read full review of Dell Unity XT »
ParthaBhattacharyya
Enterprise Architect at Department of Defence, Australian Government
We have a bit of a challenge with technical support. We didn't purchase any support but it would have been really...
Read full review of Dell PowerStore »
Muhammed Imran
Officer, System Administrator at SKGH
I would rate technical support a four out of five. Technical support is good.
Read full review of Dell Unity XT »
Mohamed Abdel Salam
Senior Sells at ITVIKINGS
Technical support from Dell is very good. I promote Dell's customer service as one of the most important advantages I...
Read full review of Dell PowerStore »
Vijeesh Thayyil
Storage Consultant at Deep Ocean General Trading
I always contact Dell's technical support team for help with Data Domain. Their services are always excellent. You...
Read full review of Dell PowerProtect Data Domain »
Jeroen Warnaar
Senior Interior architect at Gortemaker Algra Feenstra
I am using their customer service.They have good response time, perform the job well, and solve problems. Usually...
Read full review of Dell Business Laptops »
Ivar Kuijper
Ict Manager at a government
My evaluation of Dell's support on a scale of one to ten is an eight. I rate it an eight and not a ten because it...
Read full review of Dell Business Laptops »
Anonymous User
Engineer at a tech services company
7/10
Read full review of Dell NetWorker »
Anonymous User
Manager, Storage and Virtualization Infrastructure at a financial services firm
The technical support is pretty good with EMC.
Read full review of Dell PowerPath »
Mike Veidt
Auszubildender Infrastruktur at Duvenbeck Kraftverkehr Spedition
Dell's support is excellent, and we receive quick help in all areas. Currently, we have an issue with our VxRail...
Read full review of Dell PowerStore »
Müfit Metin
Business Development Manager at a tech services company
Dell's support in Turkey has helped us so much in the project, especially the salesperson. He supported us so much,...
Read full review of VxRail »
Anonymous User
Partner Account Manager at a wholesaler/distributor
Customer support for Dell Business Laptops is really good and reliable, earning a nine out of ten rating for how we...
Read full review of Dell Business Laptops »
Igor Zheltukhin
Lead Engineer at IBS Platformix
VxRail support is okay, it is not better than Nutanix.
Read full review of VxRail »
Anonymous User
SAN Specialist at a tech services company
The technical support from India is pretty poor. When technical support is from China, it's alright.
Read full review of Dell Avamar »
Alain Seys
Information Technology Consultant at Lebon.IT
I have communicated with the customer service of Dell PowerStore. The technicians are quite good and they know what...
Read full review of Dell PowerStore »
Auke Van Der Linden
Web Design, IT & Organization of Art Events at Fluor Corporation
The customer service for this solution is very good. I would rate it an eight out of ten.
Read full review of Dell PowerEdge R-Series »
Ramkumar Kolli
Sr. Engineer at a retailer
I contacted technical support. It's always there in any product. Usually, for backup failures, we contact support....
Read full review of Dell NetWorker »
Anonymous User
Implementation Unit at a tech services company
Customer Service: I don't have any complaints. Technical Support: Excellent. I think EMC support service is...
Read full review of Dell SC Series »
Anonymous User
Information Technology Solutions Architect at a comms service provider
We are experiencing some issues with Dell's live-chat support as the support is different based on the support...
Read full review of VxRail »
AsemHamamdi
Senior Data Center Admin at Paltel
The solution has excellent technical support.
Read full review of Dell PowerProtect Data Domain »
C.
Cloud Engineer at a tech services company
It is not the most responsive support, we have a Service Account Manager and reporting in place now and keep the...
Read full review of Dell Unity XT »
Anonymous User
Solution Consultant at a tech services company
My engineers have had some issues and have contacted support. The speed and the knowledge of the support agent were...
Read full review of DD Boost »
Mohammed Farooqui
Platform and Backup Support Senior Manager at a financial services firm
I would rate the technical support for this solution a seven out of ten. Since the start of COVID, there is a...
Read full review of Dell PowerEdge R-Series »
Tooritsemoshe Ojei
Server System Manager at First City Monument Bank Limited
I rate customer service and support an eight out of ten.
Read full review of Dell PowerEdge VRTX [EOL] »
Freddy Vergara
Director of Maritime Geoinformation at ARMADA DEL ECUADOR
Ecuador is a small market, so we do not have much access to local tech support. There are a lot of local commercial...
Read full review of VxRail »
Anonymous User
Storage Architect at a healthcare company
Technical support has always been pretty good. Customer service includes the guys who come in and replace the drives...
Read full review of Dell Unity XT »
Anonymous User
Project Manager at a government
I would give technical support a ten out of ten. We generally don't need a lot of technical support unless something...
Read full review of Dell PowerScale »
Anonymous User
VP Global Infrastructure at a media company
The technical support needs improvement.
Read full review of Dell Avamar »
Anonymous User
Network Analyst at a healthcare company
Customer Service: Customer service is top-notch with a dedicated sales and technical resource who are familiar with...
Read full review of VNX [EOL] »
Anonymous User
IT Project Manager at a computer software company
We have not used their support much. The way we are set up, we can't use some of the features such as dial home for...
Read full review of Dell PowerEdge XE-Series »

Review 1 of 30

Technical Support

No Data Available

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