Compare Creatio vs Dell Technologies

Creatio

Based on 35 reviews.

Dell Technologies

Based on 2344 reviews.

Sample Customers

Popular Solutions

Studio Creatio

7 reviews

Sales Creatio

3 reviews

Service Creatio

2 reviews

Dell PowerEdge R-Series

168 reviews

Dell PowerStore

158 reviews

Dell Unity XT

9 reviews

Top Industries

Construction Company

18%

Comms Service Provider

11%

Financial Services Firm

10%

Manufacturing Company

10%

Financial Services Firm

10%

Outsourcing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Yevhen Yukhno
CEO at B-OS, Unipessoal Lda.
I use Arch Linux and Fedora Linux in my workstations, and I work with some products like Gentoo for embedded and...
Read full review of Sales Creatio »
Julio Falcon
IT-Director (CTO) at No Code Services
In my case, I have one customer using Service Creatio as a service tool to bring support to their customers, and the...
Read full review of Service Creatio »
Braj Singh
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
My main use case for Studio Creatio is defining values and creating automated workflows, with a focus on...
Read full review of Studio Creatio »
Julio Falcón
Product Manager at Nodos Consultores
We use it to send bulk emails like any bulk mailing tool, but where it differs is with the campaign builder....
Read full review of Marketing Creatio »

Review 1 of 4

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Sanjay Singh Bisht
Server Administrator at Gigabit Technologies Pvt Ltd
I have been using Dell PowerEdge C- Series for quite a long time; I would say around seven to eight years. When it...
Read full review of Dell PowerEdge C- Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Customer Service

Bhoobalan Palanivelu
Creatio Technical Consultant at a computer software company
The customer support is quite helpful and the turnaround time is within 24 hours to 48 hours based on the priority of...
Read full review of Studio Creatio »
Anatolii Vovniuk
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council
Customer service and support receive a rating of five due to the combination of not-so-good documentation and...
Read full review of Service Creatio »
Julio Falcon
IT-Director (CTO) at No Code Services
Their customer support service is very efficient. I would rate it ten out of ten.
Read full review of Studio Creatio »
Julio Falcon
IT-Director (CTO) at No Code Services
Sometimes I have some issues with SLAs, but generally, the Creatio support team is very proactive and effective....
Read full review of Service Creatio »
Yevhen Yukhno
CEO at B-OS, Unipessoal Lda.
The technical support for Creatio could be better and must be better. The company is oriented in its support policy...
Read full review of Sales Creatio »
Sergey Yakimchuk
Business Development Manager at Terralink
Technical support at Studio Creatio provides good service in terms of partnership, sales, and in terms of starting to...
Read full review of Studio Creatio »
Anatolii Vovniuk
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council
The support is okay.
Read full review of Studio Creatio »
Julio Falcón
Product Manager at Nodos Consultores
We have used Creatio support and found that they are very responsive. These are experts with Creatio and we are very...
Read full review of Marketing Creatio »
Richard Monge
Workforce Management Specialist at a consultancy
The customer support of Studio Creatio is perfect. As I mentioned, I was managing under 22 agents through Studio...
Read full review of Studio Creatio »
Anonymous User
ImDigital at a consultancy
We've contacted technical support a few times and they've been very good. While more difficult questions may take a...
Read full review of Studio Creatio »
Nicolas Bitar
IT Manager
Very helpful, very professional, I like their technical support. I have been dealing with three people so far and...
Read full review of Sales Creatio »
Julio Falcón
Product Manager at Nodos Consultores
I am very happy with their support. They are very proactive, and their academy and documentation are also very good....
Read full review of Studio Creatio »
Mark Headley
Manager, Systems Development at a construction company
I don't have too many complaints about the support. They're well-versed and they have a great deal of knowledge of...
Read full review of Studio Creatio »
Anonymous User
Graduate Trainee at a computer software company
The support agents are friendly and they respond quickly. You email them the query and then they get back immediately...
Read full review of Studio Creatio »
Anonymous User
Associate Product Consultant at a tech services company
The support is generally quite good, though response times can be slow. When raising support tickets with all...
Read full review of Sales Creatio »
Braj Singh
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
Customer support is quite good, and I would rate it 4.5 out of 5.
Read full review of Studio Creatio »
Sergiy Parfonov
Software analyst at a comms service provider
My experience with customer support in Studio Creatio is great. We have a manager, and we can ask anything we need,...
Read full review of Studio Creatio »
Harold Busby
Senior Sales Manager at a tech services company
Based on my experiences, the customer support and service are strong. I've only had a couple of issues, and they were...
Read full review of Sales Creatio »
Anonymous User
CEO at PeerSpot
Overall, especially because I'm a partner, we get instant support from the technical team. They're always very...
Read full review of Sales Creatio »
Anonymous User
Creatio AE at a computer software company
The customer support needs mass improvement. I would rate the customer support a one for the free version, three for...
Read full review of Studio Creatio »
Anonymous User
Associate Consultant at a university
The solution's technical support is excellent, and the technical account manager is very user-friendly.
Read full review of Sales Creatio »
Julio Falcón
Product Manager at Nodos Consultores
Their technical support is great. They are very competent and very responsive. They know the solution very well....
Read full review of Studio Creatio »
Harold Busby
Senior Sales Manager at a tech services company
They're very good. They're very prompt, and they really hold your hand to help resolve issues.
Read full review of Sales Creatio »
Anonymous User
Managing Director at a tech services company
Getting the right set of people in Africa for technical support becomes a bit challenging, but their knowledge base...
Read full review of Studio Creatio »
Anonymous User
CRM Consultant
I did reach out for customer support; most of the time they were able to solve the problem. Some of the time it did...
Read full review of Studio Creatio »
Harold Busby
Senior Sales Manager at a tech services company
I would evaluate the customer service and technical support of Sales Creatio as an eight on a scale of one to ten;...
Read full review of Sales Creatio »
Anonymous User
Associate Consultant at a university
The solution's technical support was very useful for me, and they were also very quick to respond and resolve my...
Read full review of Studio Creatio »
Anonymous User
ImDigital at a consultancy
Creatio support is good enough. I would rate it eight out of 10.
Read full review of Sales Creatio »
Anonymous User
Founder and CEO at Praxi Solutions, Inc.
In general, Sales Creatio's support is fantastic. They are very on the ball. They pay attention to us. They escalate...
Read full review of Sales Creatio »
Anonymous User
Acquisitions Leader at a healthcare company
Luckily, we have not had to contact technical support. In the beginning, when we were uncertain and required some...
Read full review of Studio Creatio »

Review 1 of 30

Steven McClendon
Data Center Server & Storage Administrator at a manufacturing company
Dell's customer support for this product has been excellent, and there have been very few problems in support...
Read full review of Dell SC Series »
AndreTan
Data Continuity Specialist at Sapta Tunas Teknologi
I would rate the customer service and support nine out of ten.
Read full review of Dell NetWorker »
Thim Johnsen
It support lead at a retailer
The extended warranty and next-day support are fantastic. Though we rarely need support, the overall reliability of...
Read full review of Dell PowerEdge R-Series »
AamirIlyas
Solution Architect at Apollo Telecom
Technical support from Dell is excellent. I rate it ten out of ten.
Read full review of Dell NetWorker »
Saleh Khalid
computer scientist at Imam University
I would rate technical support a strong four.
Read full review of VxRail »
Harri Palm
Senior Dev Ops Engineer at Cargotec Finland Oy
I only used installation support. That support was very good and helpful.
Read full review of Dell PowerStore »
Nilesh Nn
Sr IT Consultant at Midis Group
We received excellent assistance from the support when we made contact on behalf of the customer, but the quality of...
Read full review of DD Boost »
Brian Ricci
President at Pinnacle Computer Services, Inc.
Technical Support is pretty good. We've received an email or a phone call. The higher the scale, the more expensive...
Read full review of Dell PowerStore »
Rolando-Rodriguez
Pre sales Engineer at Sonda S.A.
I haven't had any experience with tech support because I'm in presales.
Read full review of VxRail »
Anonymous User
Infrastructure Engineer at a tech services company
Technical support is exceptional.
Read full review of Dell VPLEX »
Anonymous User
Supervisor, Internal Customer Success Enablemant at a financial services firm
I do have experience with the customer support. I would rate Dell's support about an eight; we often have to send...
Read full review of Dell Business Laptops »
Anonymous User
IT Infrastructure and Operations Manager at a comms service provider
We get great local support, and have always had positive experiences when speaking to Dell and using their products.
Read full review of Dell PowerEdge R-Series »
Kevin Wright
Senior Manager IT Servies at National Football League
I evaluate customer service and technical support on the Dell side as straightforward; it has been easy to deal with....
Read full review of Dell PowerScale »
Bernard Ariro
Chief Technology Officer at Basilisk Technologies
On a scale from one to ten, I would give the technical support a rating of eight. I am very satisfied with them.
Read full review of Dell PowerEdge C- Series »
OlegIvanov
General Director at miromix unitedMiroMIX United
Support-wise, Dell PowerConnect Switches look like the rest of the products in the market. My company doesn't have to...
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
IT Engineer
Our overall experience with their product and support has been consistently excellent. We would rate their support as...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Head of Infrastructure at a cloud solution provider
I would rate them a seven out of ten. I find that when I put in a ticket, they come back and ask me questions that I...
Read full review of Dell PowerEdge R-Series »
EMANUEL CORDEIRO
IT Manager at CIALNE
I have not been in contact with technical support.
Read full review of VxRail »
Anonymous User
Consultant at a tech vendor
I have contacted Dell's customer support or technical support. Earlier the quality of support was excellent, but now...
Read full review of Dell PowerStore »
Robert Heij
jSenior system engineer at H&R Buisness IT Solutions
The solution's technical support is satisfactory. I rate the technical support a nine out of ten.
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
Infrastructure Engineer at CGSH
Tech support is good. We've always had our struggles over the years with their support. I characterize their...
Read full review of Dell Unity XT »
Anonymous User
Sr. Solutions Architect
Customer Service: Very nice Technical Support: Very experienced support engineers. I rate it very high.
Read full review of Dell RecoverPoint »
Amjed Antari
Pre Sales Manager at a tech services company
I find Dell support to be great, without any notable problems. If I were to rate the support from zero to ten, I...
Read full review of Dell PowerProtect DP (IDPA) »
Hassan Amin
System Engineer at NCCPL
We have worked with Dell support for quite a while. They are very responsive and helpful.
Read full review of Dell NetWorker »
Anonymous User
Business Continuity and Data Center Manager at a outsourcing company
I never contacted them. We are usually able to resolve any issues within the company.
Read full review of Dell PowerEdge R-Series »
Xavier Anthony Raj
HPC Program Manager at University College Dublin
We haven't had many of these issues lately. I would rate Dell support around eight because they have been quite quick...
Read full review of Dell PowerEdge R-Series »
Anonymous User
System and network engineer at a outsourcing company
My experience with customer support is great. I didn't have that much interaction with them because everything worked...
Read full review of Dell PowerEdge R-Series »
Mahendra Panchotiya
IT Lead at Meditab Software, Inc.
The technical support for Dell PowerEdge FX is really good; they are very helpful with their turnaround time. I had...
Read full review of Dell PowerEdge FX [EOL] »
Anonymous User
AVP-Datacenter Practice at a computer software company
The technical support of VxRail is good.
Read full review of VxRail »
Sander
IT Consultant at a consultancy
The technical support is always quick to respond. They are always willing to help us and if necessary, they will...
Read full review of Dell PowerStore »

Review 1 of 30

Technical Support

No Data Available

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