Compare Contrast Security vs Tenable

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Sample Customers

Contrast Security Protect

Williams-Sonoma, Autodesk, HUAWEI, Chromeriver, RingCentral, Demandware.

Contrast Security Assess

Williams-Sonoma, Autodesk, HUAWEI, Chromeriver, RingCentral, Demandware.

Tenable.io Web Application Scanning

IMDEX

Popular Solutions

Contrast Security Assess

4 reviews

Contrast Security Protect

0 reviews

Tenable Nessus

11 reviews

Tenable Security Center

6 reviews

Tenable Vulnerability Management

7 reviews

Top Industries

Financial Services Firm

15%

Manufacturing Company

10%

Comms Service Provider

Construction Company

Financial Services Firm

10%

Manufacturing Company

Outsourcing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eucharia Okafor
Dev Ops Engineer at a tech vendor
In my day-to-day work, I use Contrast Security Assess to monitor our application for vulnerabilities, especially in...
Read full review of Contrast Security Assess »
ToddMcAlister
Lead Application and Data Security Engineer at a insurance company
Our use case is normal support on top of the WAF for protecting our environment. We have it on the development side...
Read full review of Contrast Security Protect »

Review 1 of 2

Chethan Gowda
Windows Security Patching Operation III (Cyber Operations) at CBTS
We usually use Tenable Vulnerability Management for vulnerability scannings, and we get the reports from Tenable to...
Read full review of Tenable Vulnerability Management »
Jaya Shanker
IT Security Manager at a insurance company
We use Tenable One Exposure Management Platform for vulnerability management in our internal application and external...
Read full review of Tenable One Exposure Management Platform »
DragosCernat
Information Security Architect at WSP
We had other solutions that we used. One solution was that we did not have something exactly similar to what Element...
Read full review of Tenable Cloud Security »
Arun Seetha
Cyber Security Architect at a security firm
I have been dealing with Tenable.io Container Security for almost four to six months.
Read full review of Tenable.io Container Security »
Anonymous User
Head of Information Security at a consultancy

Read full review of Tenable Security Center »

Review 1 of 5

Customer Service

Ryan Flake
Threat & Vulnerability Management Senior Analyst at a tech vendor
Contrast support has been great in fixing any issues or getting back to us with questions. They seem to really be...
Read full review of Contrast Security Assess »
Eucharia Okafor
Dev Ops Engineer at a tech vendor
Contrast Security's customer support is very active and overall incredible. They provide solid support for enterprise...
Read full review of Contrast Security Assess »
ToddMcAlister
Lead Application and Data Security Engineer at a insurance company
Contrast Security's support is great. They're willing to spend a lot of time on your problem. When we were optimizing...
Read full review of Contrast Security Protect »
Mustufa Bhavnagarwala
CyberRisk Solution Advisor at a consultancy
Many tickets have been raised to understand some functionality or issues in what the solution reports. We can...
Read full review of Contrast Security Assess »
Akshay Waghmare
Manager at a consultancy
We take help from the support team. We raise a ticket, and they help us. It is easy and good. They offer us the...
Read full review of Contrast Security Protect »
ToddMcAlister
Lead Application and Data Security Engineer at a insurance company
Contrast Security's support is great.
Read full review of Contrast Security Assess »
Anonymous User
Product Security Engineer at a tech services company
Contrast's tech support is very helpful. They answer our questions and address our concerns. It's been easy and...
Read full review of Contrast Security Assess »
Anonymous User
Director of Threat and Vulnerability Management at a consultancy
I don't think I've ever called their tech support. I've always either opened tickets through the web UI or by email....
Read full review of Contrast Security Assess »
Anonymous User
Management Of Quality Managers at a tech vendor
Customer support is one of the strongest points of Contrast Security Assess, as they are really responsive and answer...
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Anonymous User
Senior Customer Success Manager at a tech company
The technical support is excellent, with a knowledgeable team and access to the necessary resources.
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Anonymous User
Director of Innovation at a tech services company
Their level of support and troubleshooting for the product is limited because of how they handle troubleshooting....
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Anonymous User
Manager at a consultancy
On a scale from one to five, Contrast technical support is about a four. I haven't had too many support issues just...
Read full review of Contrast Security Assess »
Aggelos Karonis
Technical Information Security Team Lead at Kaizen Gaming
Every time that we approach them with a request, we have had an immediate response, including the solution, with the...
Read full review of Contrast Security Assess »
Anonymous User
Postdoctoral Research Fellow at a program development consultancy
I was not directly working with any customer support personnel for any of my work with Contrast, so I do not know...
Read full review of Contrast Security Assess »
Ramesh Raja
Senior Security Architect at a tech services company
They have a cool, amazing support team that really helps us. I've seen a bunch of other vendors where you put in...
Read full review of Contrast Security Assess »
AggelosKaronis
Senior Manager of Information Security at Kaizen Gaming
The solution's support is very helpful and fast. They offer quality support.
Read full review of Contrast Security Assess »
Anonymous User
Senior Customer Success Manager at a tech company
Tech support gets very high ratings. They're responsive and knowledgeable. They're available and if there's something...
Read full review of Contrast Security Protect »

Review 1 of 17

Jairo Willian Pereira
Information Security Manager at a retailer
It SLA/support are enough.
Read full review of Tenable Nessus »
Yusuf-Hashmi
Sr. Director - Group Head - IT Security (CISO) at Jubilant Organosys Ltd., India, Leading Chemical M
I haven't used Tenable.io support, but my team has, and I haven't heard any complaints thus far.
Read full review of Tenable Vulnerability Management »
TarunKumar2
Deputy Global Chief Information Security Officer at Nissan Digital
We had used Tenable's expert support services in order to make sure that we run Tenable Vulnerability Management on a...
Read full review of Tenable Vulnerability Management »
Jahanzeb Feroze Khan
Assistant Manager Network Security at Institute of Business Administration, Karachi
The technical support should be improved.
Read full review of Tenable.io Web Application Scanning »
Yogeswaran Neelagandan
Key Account Manager at Uniware
Customer support is a challenge. Tenable charges extra for it, which means clients have to buy the license separately...
Read full review of Tenable Vulnerability Management »
Mahmoud Elhamaymy
Professional services team lead at a tech services company
I have dealt with technical support once. They were very good and very responsive.
Read full review of Tenable.io Web Application Scanning »
Wanderley Viana
Security Operation Coordinator at a financial services firm
The official language in Brazil is Portuguese, and the support team has difficulty speaking it. Not all my technical...
Read full review of Tenable One Exposure Management Platform »
ZafarUddin
Technical Lead Information Security at Australian OpCo Pty Ltd.
Technical support is okay. The issue is they don't have a team based in India. Sometimes, it's hard to get support on...
Read full review of Tenable Vulnerability Management »
Anonymous User
Ingeniero de proyectos de TI at a tech services company
I've never directly dealt with technical support. I can't speak to how knowledgeable or responsive they are. I've...
Read full review of Tenable Vulnerability Management »
Reviewer843121
Founder & CEO at a tech services company
Tenable Nessus is very easy to support and manage and this is why I have not needed to contact support.
Read full review of Tenable Nessus »
Anonymous User
Information Security Manager at a transportation company
They are very good. Their formal support and the wider community support are excellent.
Read full review of Tenable Nessus »
Anonymous User
Retired engineer at a financial services firm
It is not super good and could do some improvements. I've had interactions with different parties, and while it's not...
Read full review of Tenable Security Center »
Reviewer843121
Founder & CEO at a tech services company
I've never needed to contact Tenable support, I've been able to resolve any issues myself.
Read full review of Tenable Nessus »
Anonymous User
CISO at a financial services firm
The solution's technical support is quite good and very supportive. I rate the technical support nine and a half out...
Read full review of Tenable.io Container Security »
Anonymous User
Chief Executive Officer at a outsourcing company
We can contact technical support using their web console. We can log a support ticket as end users, although we...
Read full review of Tenable Nessus »
Anonymous User
Solutions and Services Manager at a tech services company
The solution's technical support is not good. I rate the technical support a three out of ten.
Read full review of Tenable Cloud Security »
Jerome TOUTEE
Former Employee of Orange Business Services as Head of Security Engineering at a comms service provider
The technical support team is good. But one drawback is that they must give more attention to small customers. We had...
Read full review of Tenable Nessus »
Anonymous User
Vulnerability Management Analyst at a financial services firm
We've worked with technical support in the past, and we've found them to be quite efficient. They are knowledgable...
Read full review of Tenable Nessus »
Shuvanjan Krishna Bhattacharya
Deputy General Manager at STBL
For the first-time implementation, in a few cases, we needed to call technical support to help with license...
Read full review of Tenable Security Center »
Thomas Kung
Senior Consultant at a tech company
I usually use the dashboard for support. It shows the critical vulnerabilities from low to high. They are very...
Read full review of Tenable Nessus »
Anonymous User
IT Manager at a financial services firm
I rate the technical support a seven out of ten.
Read full review of Tenable Vulnerability Management »
Pov Men
Network Security Engineer at np secure
Technical support has been great. We've been quite pleased with their level of attention. We're satisfied with the...
Read full review of Tenable One Exposure Management Platform »
Anonymous User
Freelancer And CEO at a tech vendor
The technical support from Tenable is adequate. When a customer opened a ticket, they did not reach out to us...
Read full review of Tenable Nessus »
Joey Smith
Medical Device Cybersecurity Analyst at a healthcare company
I don't generally talk to tech support. That's handled by my colleague or someone else in the security team. But I...
Read full review of Tenable Security Center »
Anonymous User
Director - Information Risk Management at a consultancy
Tenable's technical support is the best I've ever had for any product. We have paid for something called Elite...
Read full review of Tenable SecurityCenter Continuous View [EOL] »
Andrew Lane
Cloud Security Engineer at a tech vendor
Customer support for Tenable Cloud Security is recommended, with no problems and very responsive.
Read full review of Tenable Cloud Security »
Abill Nerry
Senior Manager, IT Security at a financial services firm
The tech support was fairly good enough. I would not rate them as top-notch, but it was fairly good enough. I would...
Read full review of Tenable Security Center »
VishalShah
Senior Information Security Engineer at a consultancy
Technical support requires constant follow up and that is an issue. Once they are made aware of an issue, it takes...
Read full review of Tenable Vulnerability Management »
Anonymous User
Presales Engineer at a tech services company
Technical support is very efficient and they escalate the tickets when you have a big issue. When you open a ticket,...
Read full review of Tenable Security Center »
KalaiarasuSanthirasekeran
Security Professional at a tech vendor
We have not needed to contact tech support much. We contacted them about the false positives, and they were helpful.
Read full review of Tenable Nessus »

Review 1 of 30

Technical Support

No Data Available

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