Compare Collibra vs TIBCO

Collibra

Based on 53 reviews.

TIBCO

Based on 190 reviews.

Sample Customers

Collibra Catalog

AXA XL, DNB, Adobe, PMI, Holland America Line, UC Davis Health, Cox Automotive

TIBCO Cloud MDM

Sungard, Canada's Yellow Pages

Popular Solutions

21 reviews

4 reviews

5 reviews

11 reviews

11 reviews

10 reviews

Top Industries

Financial Services Firm

20%

Computer Software Company

11%

Manufacturing Company

Insurance Company

Financial Services Firm

20%

Computer Software Company

13%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Kriti Trigunayat
Senior Manager, Service Design Manager at a pharma/biotech company
I'm not a part of the tech team. I'm definitely part of the master data management, wherein we are providing services...
Read full review of Collibra Lineage »
Peggy McCoy
Stewardship Coordinator at a healthcare company
Previously, I was in high-tech, now I'm in healthcare. In both instances, we used this solution to increase data...
Read full review of Collibra Governance »
Tom Kilburn
President at The Consultants Company
The primary use case is generally about IT people trying to manage their metadata to control what data their...
Read full review of Collibra Privacy & Risk »
LarsLerpold
Data Analyst for the Data Services at a energy/utilities company
I use Collibra Catalog for cataloging various reports, data elements, and tables, along with schema, associated with...
Read full review of Collibra Catalog »

Review 1 of 4

Kobie Smith
Senior System Specialist at ArcelorMittal
I mostly use it for communication between SAP and EMEA systems. I'm using TIBCO BusinessWorks and VMS.
Read full review of TIBCO BusinessWorks »
GouravSuri
Software Engineer (L4) at Uber
TIBCO Scribe is used to do some out-of-the-box integration with some packaged products. TIBCO Scribe is a cloud...
Read full review of TIBCO Scribe »
Samy Abushanab
Senior Software Development Team Leader at sejel

Read full review of TIBCO iProcess Suite »
Srikanth Bhuvanagiri
Sr Technical Analyst at Sumtotal
We support the SumTotal function using Jasper as the LMS reporting system for listing available activities in the...
Read full review of TIBCO Jaspersoft »
Manoel Pereira De Lima Junior
IT Specialist focused on Application Architecture at a financial services firm
We have many use cases for TIBCO Rendezvous. For example, since 2008 we are using it as the middleware of integration...
Read full review of TIBCO Rendezvous »

Review 1 of 5

Customer Service

Kriti Trigunayat
Senior Manager, Service Design Manager at a pharma/biotech company
Our company is very much in touch with technical support. That said, I am part of the master data management team and...
Read full review of Collibra Lineage »
Celina Mary
Data Governance Consultant at Information Asset
We do get most of our support questions answered precisely, but not all of them. We have needed to do some online...
Read full review of Collibra Governance »
BHUSHANDEOKAR
Data Quality & Data Governance Developer at Accenture
Collibra are very supportive. If you need anything, they have a customer support portal where you can raise a ticket...
Read full review of Collibra Governance »
Narsimha Desidi
Consultant at Univision Communications Inc.
We weren't overly pleased with the technical support. They need to provide a better quality of service to the customer.
Read full review of Collibra Governance »
Davy Michiels
Company Owner, Data Consultant at Telenet BVBA
They provide excellent support, and there is positive feedback in the market regarding their support services. The...
Read full review of Collibra Governance »
Aditya Pawar
Solutions Architect at DTSQUARED
The support team is common for Catalog and Lineage. When we raise a concern, we must mention what our issue is. It is...
Read full review of Collibra Lineage »
Taher Dungrawala
Delivery head at LTI - Larsen & Toubro Infotech
The technical support is good. There was not a lead time in terms of their response. They were quite responsive.
Read full review of Collibra Lineage »
Ravish Sehgal
Business and Technology Consultant at a tech vendor
I would rate Collibra Catalog an eight out of ten.
Read full review of Collibra Catalog »
Aditya Pawar
Solutions Architect at DTSQUARED
The tech support is good because they have a dedicated team who will be mobilized to help support you on the aspect...
Read full review of Collibra Governance »
Kriti Trigunayat
Senior Manager, Service Design Manager at a pharma/biotech company
The technical support team for Collibra Governance is very responsive and knowledgeable. On a scale of one to five,...
Read full review of Collibra Governance »
Mike Butler
Senior Program Manager at Johnson & Johnson
I've never called them, and I don't hear anybody complaining about it.
Read full review of Collibra Governance »
PrashastTripathi
Data Engineer at a tech services company
It's very difficult to get support from Collibra.
Read full review of Collibra Governance »
Aditya Pawar
Solutions Architect at DTSQUARED
The customer service and support have improved, and Collibra provides very good solutions now. They have a knowledge...
Read full review of Collibra Catalog »
GaneshSridharan
Senior Collibra Consultant at a pharma/biotech company
When you buy a Collibra license, they offer some training. If we have any issues, we can have a coaching call with...
Read full review of Collibra Governance »
Shweta Gaggar
Enterprise Data Governance at a financial services firm
The customer service is bad. It is not the best. I rate support two or three out of ten. The support team must be...
Read full review of Collibra Lineage »
Sudhakar Reddy
Sr Data Governance Architect at Mresult
Collibra Governance's documentation is clear. We can get all the documents from Collibra University.
Read full review of Collibra Governance »
Guillermo Angulo
Data Analyst at a tech vendor
Collibra provides one-on-one technical support, which gives access to a very knowledgeable person and their customer...
Read full review of Collibra Governance »
Chris Allen
Technical Product Lead at a insurance company
In my experience technical support is pretty good. They're fairly responsive. If I enter a case, I'll usually hear...
Read full review of Collibra Governance »
Narsimha Reddy.Desidi
Solution Architect at a financial services firm
Technical support could use some improvements. One of the concerns I have is the Collibra response time. For example,...
Read full review of Collibra Governance »
MohanKumar1
Business Analyst at a financial services firm
On a scale from one to ten, I would give their technical support a seven. This is because they still haven't...
Read full review of Collibra Governance »
Richard Monk
Knowledge Manager at The Church of Jesus Christ of Latter-day Saints
Their technical support is very good. On a scale of one to 10, I would give them a seven. We've probably had four or...
Read full review of Collibra Governance »
Anonymous User
Technology Analyst at a tech services company
Most of the time, as soon as I raise a ticket, they revert back, and I get the correct thing. However, sometimes, for...
Read full review of Collibra Governance »
Anonymous User
Manager - Finance at a financial services firm
The company is very hands-on providing support and solutions but I think the problem is that they might be stretched...
Read full review of Collibra Governance »
Anonymous User
Sr. Systems Analyst, Master Data Governance at a manufacturing company
I haven't been in touch with technical support. I can't speak to how helpful or responsive they are.
Read full review of Collibra Governance »
Saikat Ghosh
Consulting Principal & Founder at Digital Data Consultancy
The solution's technical support is helpful and responsive. I rate the technical support an eight out of ten.
Read full review of Collibra Governance »
Tom Kilburn
President at The Consultants Company
The technical support is limited. It's high quality, but not high volume, meaning that they have some really good...
Read full review of Collibra Privacy & Risk »
Andrea Rimoldi
Data Governance Manager at a insurance company
I've been in touch with technical support in the past and I found them to be quite helpful and knowledgeable. I've...
Read full review of Collibra Governance »
Consultant0176
Consultant II at a tech services company
In terms of technical support, they have documentation from Collibra University. They have subcategories that you can...
Read full review of Collibra Governance »
Anonymous User
Consultant at a tech services company
I'm more of a developer here, therefore, I've not really interacted with the Collibra support team. If a client needs...
Read full review of Collibra Governance »
Tom Kilburn
President at The Consultants Company
We've reached out to technical support rather frequently. That said, it depends on the topic. I would say that their...
Read full review of Collibra Governance »

Review 1 of 30

Ram_S
Senior Delivery Manager at Wipro Limited
The main challenge we have is support not being supportive enough. When we have issues, we'd really like them to be...
Read full review of TIBCO ActiveMatrix Service Bus »
Nilesh Tarlekar
Associate Consultant at Tata Consultancy
I've never had to contact support.
Read full review of TIBCO Managed File Transfer »
Mohammed Aljazayeerly
Technical and Delivery Manager (Integration) at United Delta
The technical support is not great. Whenever we open a ticket for TIBCO Mashery API Management, they tell us that we...
Read full review of TIBCO Cloud API Management »
Lourens Janse Van Rensburg
Consultant/data engineer at A2zconsulting
I am a part of the tech team in my company, so I am responsible for providing technical support to my company's clients.
Read full review of TIBCO EBX »
Mustofa Yonus
Cheif Specialist- Licensing Systems at Roads & Transport Authority
I rate the technical support a seven out of ten.
Read full review of TIBCO ActiveMatrix Service Bus »
Mohsin Pathan
Associate Vice President - Solutions, presales & services at Bahwan CyberTek
Technical support is very good. There are a few products in TIBCO. There’s the core streaming, master return...
Read full review of TIBCO Spotfire »
Chan Sambopol
Manager, Core Banking Office at a financial services firm
I don't use technical support right now. I don't subscribe to the enterprise version, so everything I learned I had...
Read full review of TIBCO Jaspersoft »
Anonymous User
Sr. Data Scientist II - Information Research at a pharma/biotech company
Being a life sciences company, our support comes from Perkin Elmer rather than Tibco. They have provided us with very...
Read full review of TIBCO Spotfire »
Anand-Kumar
Head of Architecture at a insurance company
In terms of technical support - it can be improved. I would give support a 7 out of 10.
Read full review of TIBCO EBX »
Anonymous User
Data Architect at a comms service provider
Customer Service: As I am using the community edition, no customer service is provided. However, it is easy to get...
Read full review of TIBCO Jaspersoft »
Anonymous User
Project Manager / Application Engineer (Senior) at a financial services firm
They're pretty good with the technical support. TIBCO has been a good vendor for technical support.
Read full review of TIBCO Rendezvous »
Anonymous User
Founder at a consultancy
I would give technical support a rating of 10/10. I called a rep and he made a special fix for our project on the fly...
Read full review of TIBCO Jaspersoft »
Anonymous User
Developer and a Software Administrator (currently unemployed)
Technical support was always very responsive. They were probably more responsive than I was — there were a couple of...
Read full review of TIBCO Spotfire »
Anonymous User
Senior Application Specialist at a healthcare company
Personally, I have never had to use technical support.
Read full review of TIBCO Spotfire »
Anonymous User
BI & Digital Transformation Consultant at a manufacturing company
Technical support is 8/10.
Read full review of TIBCO Spotfire »
Srikanth Bhuvanagiri
Sr Technical Analyst at Sumtotal
Technical support takes about 24 hours to respond, but it's based on the subscription. If we're Pro license users,...
Read full review of TIBCO Jaspersoft »
Anonymous User
Spotfire consultant at a tech services company
Technical support provided very fast response times and helpful people. Excellent.
Read full review of TIBCO Spotfire »
Samy Abushanab
Senior Software Development Team Leader at sejel
From what I have heard from my colleagues, they are very satisfied with the technical support they have. They...
Read full review of TIBCO iProcess Suite »
Anonymous User
Development Engineer at a tech services company
I had a few issues with the product, and they were quickly solved by the support team.
Read full review of TIBCO Spotfire »
Venkat Ramanan
Principal Consultant at a tech services company
The technical support for this solution is very good. Whenever we are stuck with any kind of technical issue, we...
Read full review of TIBCO ActiveMatrix Service Bus »
Anonymous User
ICB Expert Project Manager-Data Analysis at a manufacturing company
The technical support is responsive.
Read full review of TIBCO Spotfire »
Anonymous User
Test Engineer at a healthcare company
I can't say; I have not reached out to customer service for Spotfire. However, there is an abundance of knowledge...
Read full review of TIBCO Spotfire »
Anonymous User
Consultant at a consultancy
Technical support is average; however, the user conferences that are held regionally and nationally provide a lot of...
Read full review of TIBCO Spotfire »
DenisGauder
Digital Asset Manager at a energy/utilities company
Overall it's quite good. As a partner, there's a big difference because my request for assistance is usually...
Read full review of TIBCO Spotfire »
Veeresh-SHRINGARI
Portfolio Manager, AI & ML at a healthcare company
Technical support for the solution is good, but the community support offered is not as good as Tableau. I've noticed...
Read full review of TIBCO Data Science »
Anonymous User
Marketed Product Safety Services at a healthcare company
I have not been in contact with technical support.
Read full review of TIBCO Data Science »
Anonymous User
Manager, Business Intelligence at a tech services company
Customer service and technical support are good.
Read full review of TIBCO Spotfire »
Anonymous User
Senior Security Analyst
Customer Service: On a scale of 1-5, 0. They say the right things but don't deliver when it counts. I've given...
Read full review of LogLogic »
Anonymous User
Risk and Operations Manager at a financial services firm
This product is being supported by our local help desk.
Read full review of TIBCO Jaspersoft »
Anonymous User
Sr. Business Intelligence Developer at a computer software company
I would give the technical support an 8/10 rating.
Read full review of TIBCO Jaspersoft »

Review 1 of 30

Technical Support

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