Compare Collibra vs Hitachi Vantara

Collibra

Based on 75 reviews.

Hitachi Vantara

Based on 217 reviews.

Overview

Information Not Available

Hitachi, Ltd. is a Japanese multinational conglomerate company headquartered in Chiyoda, Tokyo, Japan. It is the parent of the Hitachi Group and forms part of the DKB Group of companies. Hitachi is a highly diversified company that operates eleven business segments: Information & Telecommunication Systems, Social Infrastructure, High Functional Materials & Components, Financial Services, Power Systems, Electronic Systems & Equipment, Automotive Systems, Railway & Urban Systems, Digital Media & Consumer Products, Construction Machinery and Other Components & Systems.

Sample Customers

Collibra Platform

AXA XL, DNB, Adobe, PMI, Holland America Line, UC Davis Health, Cox Automotive

Popular Solutions

Collibra Platform

28 reviews

Pentaho Data Integration and Analytics

12 reviews

Hitachi Virtual Storage Platform

14 reviews

Pentaho Business Analytics

4 reviews

Top Industries

Financial Services Firm

19%

Computer Software Company

10%

Manufacturing Company

Insurance Company

Financial Services Firm

14%

Computer Software Company

12%

Manufacturing Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Bratislav Petkovic
Team Lead for Core Infrastructure at a financial services firm
It is actually a SAN switch, not Brocade Ethernet switches. A switch with the Fibre Channel ports connects storage to...
Read full review of Hitachi TrueCopy »
Michelle Lawson
Principal Software Engineer at a tech vendor
My main use case for Pentaho Data Integration and Analytics is data transformation between databases, and I also used...
Read full review of Pentaho Data Integration and Analytics »
ANAND V
Associate Vice President at a financial services firm
Our main use case for this product is for our core banking database, specifically for storing the data.
Read full review of Hitachi Virtual Storage Platform »
Bilal Munir
Technical Architect at a computer software company
We use the Hitachi VSP E Series for our databases. Our organization is a managed service provider dealing with a lot...
Read full review of Hitachi VSP E Series »
Julien Baluka
Founder
We use Pentaho Business Analytics primarily as an ETL process to extract data, transform them, and load them into our...
Read full review of Pentaho Business Analytics »

Review 1 of 5

Customer Service

Aditya Pawar
Solutions Architect at a tech services company
The support team is common for Catalog and Lineage. When we raise a concern, we must mention what our issue is. It is...
Read full review of Collibra Platform »
Kriti Trigunayat
Senior Manager, Service Design Manager at a pharma/biotech company
Our company is very much in touch with technical support. That said, I am part of the master data management team and...
Read full review of Collibra Platform »
Saikat Ghosh
Consulting Principal & Founder at a tech services company
The solution's technical support is helpful and responsive. I rate the technical support an eight out of ten.
Read full review of Collibra Platform »
Tejbir Singh
Engagement Manager at a tech services company
Their support team is good. However, it depends on which tier you are in and what kind of support you have, which is...
Read full review of Collibra Platform »
Davy Michiels
Company Owner, Data Consultant at a comms service provider
They provide excellent support, and there is positive feedback in the market regarding their support services. The...
Read full review of Collibra Platform »
Ravish Sehgal
Business and Technology Consultant at a tech vendor
I would rate Collibra Catalog an eight out of ten.
Read full review of Collibra Platform »
Mike Butler
Senior Program Manager at a pharma/biotech company
I've never called them, and I don't hear anybody complaining about it.
Read full review of Collibra Platform »
BHUSHANDEOKAR
Data Quality & Data Governance Developer at a tech services company
Collibra are very supportive. If you need anything, they have a customer support portal where you can raise a ticket...
Read full review of Collibra Platform »
Aditya Pawar
Solutions Architect at a tech services company
The customer service and support have improved, and Collibra provides very good solutions now. They have a knowledge...
Read full review of Collibra Platform »
Taher Dungrawala
Delivery head at a tech vendor
The technical support is good. There was not a lead time in terms of their response. They were quite responsive.
Read full review of Collibra Platform »
Prashast Tripathi
Data Engineer at a comms service provider
It's very difficult to get support from Collibra.
Read full review of Collibra Platform »
Narsimha Desidi
Consultant at a recreational facilities/services company
We weren't overly pleased with the technical support. They need to provide a better quality of service to the customer.
Read full review of Collibra Platform »
MohanKumar1
Business Analyst at a financial services firm
On a scale from one to ten, I would give their technical support a seven. This is because they still haven't...
Read full review of Collibra Platform »
Ludmila Kullova
Data Governance Analyst
I am not the one who actually deals with the support, however, I know that some people are dealing with them quite a...
Read full review of Collibra Platform »
SuChatla
Sr Manager - Enterprise Data Office at a healthcare company
The technical support is okay, definitely not bad. I think they have a 24 hour SLA, but again, it's a data governance...
Read full review of Collibra Platform »
Narsimha Reddy.Desidi
Solution Architect at a financial services firm
Technical support could use some improvements. One of the concerns I have is the Collibra response time. For example,...
Read full review of Collibra Platform »
Anonymous User
Data and Analytics Manager at a insurance company
When using the Collibra Resident Architect program, the customer service was excellent, with issues quickly resolved....
Read full review of Collibra Platform »
Andrea Rimoldi
Data Governance Manager at a insurance company
I've been in touch with technical support in the past and I found them to be quite helpful and knowledgeable. I've...
Read full review of Collibra Platform »
Anonymous User
Data Governance System Specialist at a energy/utilities company
Collibra Platform has a Collibra University, and the Collibra Platform team helped us gain access to it. They also...
Read full review of Collibra Platform »
Sivagurunathan Ranganathan
Chief Architect at a consultancy
Sometimes, when we face an issue, we resolve it by ourselves. On other occasions, we contact the solution's technical...
Read full review of Collibra Platform »
Anonymous User
Knowledge Manager at a performing arts
Their technical support is very good. On a scale of one to 10, I would give them a seven. We've probably had four or...
Read full review of Collibra Platform »
Consultant0176
Consultant II at a tech services company
In terms of technical support, they have documentation from Collibra University. They have subcategories that you can...
Read full review of Collibra Platform »
Mitwa Mathur
Senior Consultant at a consultancy
I would rate their technical support a seven or eight, as it depends on the payment tier. If you have paid for...
Read full review of Collibra Platform »
Anonymous User
Manager - Finance at a financial services firm
The company is very hands-on providing support and solutions but I think the problem is that they might be stretched...
Read full review of Collibra Platform »
Tom Kilburn
President at a consultancy
The technical support is limited. It's high quality, but not high volume, meaning that they have some really good...
Read full review of Collibra Platform »
BHUSHAN-DEOKAR
Data Governance Developer at a tech vendor
For technical support, I would rate it as eight because with premium support, the service is excellent.
Read full review of Collibra Platform »
SaicharanYvvs
Data Engineer at a tech services company
I would rate the technical support from one to ten as a seven, with ten being the best.
Read full review of Collibra Platform »
Anonymous User
Sr. Systems Analyst, Master Data Governance at a manufacturing company
I haven't been in touch with technical support. I can't speak to how helpful or responsive they are.
Read full review of Collibra Platform »
Chris Allen
Technical Product Lead at a insurance company
In my experience technical support is pretty good. They're fairly responsive. If I enter a case, I'll usually hear...
Read full review of Collibra Platform »
Ayman Bajnaid
Analytics Head of Data Management at a university
I have contacted Collibra support, and I rate it an eight out of ten. The support is good but not fantastic.
Read full review of Collibra Platform »

Review 1 of 30

SajithEruvangai
IT System Specialist - Operations & Infrastructure at a insurance company
The support experience with Hitachi VSP is characterized by a lengthy process for issue resolution. For a simple...
Read full review of Hitachi Virtual Storage Platform »
Ali Yazıcı
IT Service Manager at a financial services firm
We have contacted them for a technical issue. Their technical support is good.
Read full review of Hitachi Virtual Storage Platform »
Mir Gulzar Ahmed
IT Manager at a tech services company
The support and AI-driven initiatives are well-suited for accommodating specific workloads like AI and storage for...
Read full review of Hitachi VSP E Series »
Lisa Williams
Manager, Office of Enterprise Data Management at a government
They have been very helpful to us from day one. I'm not an incredibly technical person, and they have been very...
Read full review of Pentaho Data Catalog »
Atilla Celiloglu
Broadcast Technology Director at a media company
Technical support by Hitachi is adequate. I am a partner of Hitachi and not just a customer.
Read full review of Hitachi NAS Platform »
MARIA PILAR CANDA
Assosiate Partner at a tech services company
Based on my experience, the solution has been reliable.
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Product Specialist at a tech services company
Hitachi support is good, and I would rate it between eight and nine points.
Read full review of Hitachi NAS Platform »
Udara Weerapperuma
Senior Consulting Engineer at a tech services company
The support is great. They have good technical staff working on this product.
Read full review of Hitachi Content Platform »
Anonymous User
Director Tecnologia
Really, I don't know about the support of Pentaho EE. As for the support of Pentaho CE, it is bad. Fortunately, I am...
Read full review of Pentaho Business Analytics »
Anonymous User
Team Manager at a tech services company
The technical support is good. Obviously, it can be better, but it is good.
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
CEO
Customer Service: We mainly use material which was written over the years (pentaho kettle materials), the forum, Matt...
Read full review of Pentaho Data Integration and Analytics »
Mahesh Wijenayaka
Head of Systems at a tech services company
Our experience with technical support is mixed. We have found that it depends on the country because depending on...
Read full review of Hitachi Content Platform »
PhilipRobinson
Senior Engineer at a comms service provider
I've contacted them a few times. In terms of Lumada's ability to quickly and effectively solve issues that we brought...
Read full review of Pentaho Data Integration and Analytics »
Eric Smets
System Engineer at a tech services company
I had contact with their commercial side and with the technical side for the setup and demos, but not after we...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Senior Consultant at a consumer goods company
Pentaho has stellar support services with extremely intelligent Pentaho and Hitachi consultants all over the world....
Read full review of Pentaho Business Analytics »
Anonymous User
Network Engineer at a tech consulting company
Customer Service: Perfect Technical Support: 4/5.
Read full review of Hitachi HiCommand Tiered Storage Manager [EOL] »
Anonymous User
Storage Solutions Consultant at a insurance company
Customer Service: It's at a fair level but has bad documentation. Technical Support: It's fair.
Read full review of Hitachi NAS Platform »
Anonymous User
Senior Storage Engineer at a financial services firm
Customer Service: 4 out of 5. Technical Support: 4 out of 5.
Read full review of Hitachi HiCommand Tiered Storage Manager [EOL] »
Pooja Padmawar
Technology Analyst at a tech services company
If we have any issues we cannot resolve, we escalate with the Hitachi team, and they help us. Their support is good.
Read full review of Hitachi Content Platform »
Anonymous User
Product Specialist at a tech services company
Technical support seems satisfactory with no significant issues. I would rate it eight or nine points.
Read full review of Hitachi Content Platform »
Rodrigo Vazquez
CDE & BI Delivery Manager at a tech services company
Their support team will receive a ticket on any failures that you might have. We have a log file that lets us review...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Datawarehouse Administrator at a tech services company
It depends, as it takes usually a long time, and some answers are just a way to acquire time and the commitment seems...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Sr BI Administrator at a healthcare company
The community site is pretty brilliant. Every technical component is handled on its own Wiki page. You can even look...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Presales Director at a tech services company
I would rate tech support at six out of 10. The HDS call center is not as good as Nutanix, EMC, Pure Storage, etc.
Read full review of Hitachi Unified Compute Platform HC Series »
Anonymous User
Data Warehouse Specialist at a educational organization
Customer Service: Good. Technical Support: Less than average.
Read full review of Pentaho Business Analytics »
TolgaErgul
Hardware Architect at a comms service provider
I'm satisfied with the technical support for this product.
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Reporting and Big Data Analyst (BI Development and Data Science) at a energy/utilities company
Pentaho has a good community support - forums.pentaho.com and there are a lot of other forums.
Read full review of Pentaho Business Analytics »
Mahesh Wijenayaka
Head of Systems at a tech services company
In terms of the customer support, I can say it's a mixed reaction depending on the country. That's what we have...
Read full review of Hitachi Content Platform »
Anonymous User
IT Manager at a transportation company
Customer Service: My company has a procedure to evaluate all of our suppliers and we have questions about promptness,...
Read full review of Pentaho Business Analytics »
Anonymous User
Senior Data Engineer at a tech company
There is a community that can support limited technical help. I'll give a 6 to the community since it's not very active.
Read full review of Pentaho Data Integration and Analytics »

Review 1 of 30

Technical Support

No Data Available

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