Compare Cohesity vs MSP360

Cohesity

Based on 93 reviews.

MSP360

Based on 17 reviews.

Latest Research

Buyer's Guide

Cohesity DataProtect vs. MSP360 Backup

March 2026

MSP360 Backup vs. Cohesity DataProtect

Updated: March 2026

Buyer's Guide

Cohesity Data Cloud vs. MSP360 Backup

March 2026

MSP360 Backup vs. Cohesity Data Cloud

Updated: March 2026

Buyer's Guide

Cohesity DataProtect vs. MSP360 Backup

March 2026

Cohesity DataProtect vs. MSP360 Backup

Updated: March 2026

Sample Customers

Cohesity DataProtect

Tribune Media

Cohesity Data Cloud

Navis, 1st Security Bank, Brown University, WestLotto

MSP360 Backup

StratX

Popular Solutions

8 reviews

8 reviews

0 reviews

0 reviews

2 reviews

Top Industries

Financial Services Firm

12%

Manufacturing Company

10%

Computer Software Company

Government

Construction Company

14%

Insurance Company

10%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Kalaiarasan Meganathan
Specialist at HCLSoftware
We have been supporting on-premises environments without cloud using Veeam. We also use storage devices like tape...
Read full review of Cohesity DataProtect »
Mounir ElMously
Senior Manager Advisory Services at Optimum Online (Cablevision Systems)
I have been in a relationship with Cohesity Data Cloud for more than five years now. I have used Helios in the past.
Read full review of Cohesity Data Cloud »
Arunvijay Mohan
Solution Architect at LTIMindtree
My primary use case is just for backup. It has been used extensively for the backup environment.
Read full review of Cohesity C6000 Series »
Stefan-Motsch
Evangelist / CTO at fgnext
Our customers use Cohesity SmartFiles in conjunction with Cohesity SpanFS for network NAS storage. Additionally, we...
Read full review of Cohesity SmartFiles »
Anonymous User
Solution Architect at a computer software company

Read full review of Cohesity C4000 Series »

Review 1 of 5

Anonymous User
SRE. Devops. Cloud. FinOps at a financial services firm
My main use case for Cloudberry is to synchronize my files to S3 on AWS. A quick specific example of how I use...
Read full review of Cloudberry »

Review 1 of 1

Customer Service

Nelson Sendino
Coordinator, Network Architecture & Cybersecurity at San Mateo County Office of Education
I personally haven't dealt with technical support in the past, however, one of my colleagues has. My understanding is...
Read full review of Cohesity DataProtect »
Shiva Kinnera
Technical Lead at Cognizant
The quality of support for Cohesity Data Cloud is very good. However, when we have technical issues, engineers do not...
Read full review of Cohesity Data Cloud »
Vishnu Mohan
Service Delivery Manager Cloud And Dco at a healthcare company
Cohesity DataProtect's technical support is responsive. Their response time is good.
Read full review of Cohesity DataProtect »
Bharath Bharadwaj
Subject Matter Expert at Engage IT Services Pvt Ltd
I would rate the technical support of Cohesity Data Cloud at seven out of ten. I have encountered some less...
Read full review of Cohesity Data Cloud »
Nelson Sendino
Coordinator, Network Architecture & Cybersecurity at San Mateo County Office of Education
I haven't had to call tech support. I can't speak to how helpful or responsive they are.
Read full review of Cohesity DataProtect »
Anonymous User
System Engineer at a educational organization
Customer support is great.
Read full review of Cohesity DataProtect »
Anonymous User
Network Administration Supervisor at a insurance company
We have had a few support tickets, which have been dealt with quickly and appropriately. We did have one ticket where...
Read full review of Cohesity DataProtect »
Anonymous User
System Engineer at Swisslos Interkantonale Landeslotterie
Cohesity support will help you with every problem, regardless of the environment.
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at fgnext
Cohesity support is very reliable, and I would give it a rating of nine out of ten.
Read full review of Cohesity SmartFiles »
Anonymous User
Solutions Architect
I have not had a good experience with support.
Read full review of Cohesity DataProtect »
Anonymous User
Director of Information Systems at Community Hospital
I have not had to call them yet, but we have heard great things.
Read full review of Cohesity DataProtect »
Anonymous User
Lead HANA DBA at a manufacturing company
The support quality is commendable – upon opening a ticket, a responsive and capable team promptly assists. However,...
Read full review of Cohesity DataProtect »
Anonymous User
Network Engineer at Sky Lakes Medical Center
I’ve had many experiences with Cohesity support. They clearly keep support a primary concern and I’ve never had a bad...
Read full review of Cohesity DataProtect »
Mounir ElMously
Senior Manager Advisory Services at Optimum Online (Cablevision Systems)
Cohesity Data Cloud has a representative that is always in direct contact with us and suggests to buy from a...
Read full review of Cohesity Data Cloud »
Anonymous User
Data Center Technician at nuskin
So far support has been amazing.
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at fgnext
I would rate the support somewhere around eight to nine out of ten. I lean more toward nine. If you know what you are...
Read full review of Cohesity SpanFS »
Anonymous User
Sr. Systems Engineer at a legal firm
Customer Service: Excellent. Technical Support: Excellent.
Read full review of Cohesity DataProtect »
Joshua Van Camp
Network Administration Supervisor at a comms service provider
Support has been very good - particularly in the last 6 months. They seem to have grown the support organization as...
Read full review of Cohesity DataProtect »
Anonymous User
Systems Administrator at a healthcare company
Customer Service: Customer support is excellent. Technical Support: Technical support for the product has been very...
Read full review of Cohesity DataProtect »
Anonymous User
Quality Engineer II at Cvent
The support team could do a better job. Sometimes finding the correct person is cumbersome and time consuming.
Read full review of Cohesity DataProtect »
Anonymous User
Chief Technology Officer at a computer software company
They are good. They may have been stretched a little bit recently, and they have been a little bit slower to react...
Read full review of Cohesity SpanFS »
Mysura Reddy
Sr. Engineer at a retailer
So far, I haven't contacted technical support for Cohesity Data Cloud. We have some third-party vendors for support,...
Read full review of Cohesity Data Cloud »
Anonymous User
Responsable de Servicios TI (Comunicaciones, MonitorizaciÃ³n, VirtualizaciÃ³n y Almacenamiento) at a construction company
We've contacted Cohesity support at times. It's good.
Read full review of Cohesity DataProtect »
Michele Fumagalli
Backup Administrator at Bper Banca Spa
The tech support team is good. We only have international support, so the timetable is not easy for us, and we have...
Read full review of Cohesity DataProtect »
Eduardo Pardo
Global Infrastructure Architect at Finning International Inc
Their support works very well. From the technical aspect, they are very good. I would rate them a nine out of ten...
Read full review of Cohesity DataProtect »
Anonymous User
Field CTO at a computer software company
The technical support is good.
Read full review of Cohesity DataProtect »
Jay Stelmach
Adjunct Professor at Southern New Hampshire University
The tech support is fantastic. Even when I e-mail on the weekends I get responses within 20 minutes, tops. If I call,...
Read full review of Cohesity DataProtect »
JohnBowling
IT Manager - Storage & Backup at a healthcare company
We lack an easy way to access the data without involving a developer. For their part, Cohesity has provided talented...
Read full review of Cohesity DataProtect »
Arunvijay Mohan
Solution Architect at LTIMindtree
My experience with their technical support has been good. I would rate their technical support as nine out of ten.
Read full review of Cohesity C6000 Series »
StewartSJ3
Network Engineer at a healthcare company
Customer Service and Support are top notch. Each issue we've thrown at them has been answered and addressed quickly....
Read full review of Cohesity DataProtect »

Review 1 of 30

Amit Suthar
Team Lead at Dev Information Tech Pvt Ltd
The technical support services are good.
Read full review of MSP360 Backup »
DavidWork
Owner at Earthclick.net
I rate the support from MSP360 Backup an eight out of ten.
Read full review of MSP360 Backup »
CONRAD FORREST
President at MTS Consulting Group, Inc.
The technical support is decent, but I don't want to know the details of the backup and we almost have to pay...
Read full review of MSP360 Backup »
Anonymous User
Owner at a tech services company
Their support is very good. I am happy with the support.
Read full review of MSP360 Backup »
Anonymous User
Works
I have not interacted with any customer support for Cloudberry.
Read full review of Cloudberry »
Magdalena Stanek
Owner at DataCorp Magdalena Stanek
We haven't had to contact technical support yet. We find the solution very easy to use, so we haven't required any...
Read full review of MSP360 Backup »
Anonymous User
Director at CyberSec Europe
Not applicable.
Read full review of MSP360 Backup »
Fabio De Souza
TS Engineer at a computer software company
I've used technical support in the past and I've found them to be very good. They are quite fast and very helpful. My...
Read full review of MSP360 Backup »
Anonymous User
IT Manager at a transportation company
Their support is good.
Read full review of MSP360 Backup »
Anonymous User
System Admin at a financial services firm
Technical support is good and it is easy to get solutions.
Read full review of MSP360 Backup »
Anonymous User
SRE. Devops. Cloud. FinOps at a financial services firm
I have not interacted with customer support for Cloudberry.
Read full review of Cloudberry »
Anonymous User
President and Chief Technology Officer at a tech services company
We've dealt with technical support in the past and they have been very good so far. They are helpful and responsive....
Read full review of MSP360 Backup »
Anonymous User
Owner
I have only had one question that I emailed support. My question was addressed in less than 24 hours, even going back...
Read full review of MSP360 Backup »

Review 1 of 13

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.