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CoCoNet

SAP

Based on 1695 reviews.

Sample Customers

Popular Solutions

SAP S/4HANA

23 reviews

SAP Business Data Cloud

44 reviews

SAP BusinessObjects Business Intelligence

12 reviews

Top Industries

No Data Available

Outsourcing Company

11%

Manufacturing Company

11%

Financial Services Firm

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Customer Service

No Data Available

Pratibimb Dwivedi
Director at HumanAI
I have experience with the solution's technical support of SAP, and it takes a long time to get help from SAP. It is...
Read full review of SAP Business Technology Platform »
Nalin Kumar
Quality Assurance Group Lead at Samsung
Technical support from SAP for this particular system is not frequently required because our team has become quite...
Read full review of SAP Portfolio and Project Management »
Olaf Dölz
Senior Solution Engineer at Winshuttle
Their technical support is available 24/7. They provide good support. On a scale of 1 to 5, I would give it a 4.
Read full review of SAP ERP »
Fauzan Memon
SAP BDC Lead Consultant at YASH Technologies Middle East
We have received responses to everything we raised. The service has been good so far.
Read full review of SAP Business Data Cloud »
Tejas Raj
Manager at Capgemini
In the last three years, I'm not sure how IQ support is, but before that, there were very few technical experts...
Read full review of SAP IQ »
Kumar Madhur
Service Delivery Project Manager at HCL Technologies
From a support perspective, SAP Business Warehouse is quite a complex module. If an issue comes during BAU, it is...
Read full review of SAP Business Warehouse »
Andrea González
Business Consultant at ITIS
I have not used the support from the vendor.
Read full review of SAP SuccessFactors »
ChiaraRomanelli
Cyber Security Consultant at Deloitte Risk Advisory
I would rate the technical support of the solution as seven out of ten.
Read full review of SAP SuccessFactors »
Ercan Kocak
Head of Presales at Felece
The technical support team works well. There are no problems.
Read full review of SAP Commerce Cloud »
Sara Sara
IT Engineer at Maroc Telecom ADSL
Technical support has been good. They are always available to us if we need them. We are satisfied with the level of...
Read full review of SAP ERP »
Kumar-Saurav
Founder, CEO at AccelSoft Infotech
It seems like SAP's support team is still getting up to speed on this product. They probably have to reach out...
Read full review of SAP Business Data Cloud »
Ayemi Musa
Sr. ABAP Developer at Nigerian National Petroleum Corporation
Mostly, our team does the technical support. It's our own technical team that would handle any issues. For that...
Read full review of SAP Process Orchestration »
Uma Das
AVP - HR IT at a consumer goods company
SAP has implementation partners, so the technical support is given by the implementation partner. We have not...
Read full review of SAP SuccessFactors »
Anonymous User
Senior Consultant SAP / BW / SAP BOBJ at a tech services company
I have dealt with technical support and they have been good.
Read full review of SAP BW4HANA »
Anonymous User
Senior Business Intelligence Tools Administrator at a healthcare company
Customer support is spotty at best, and when they do get involved it has to be according to the support person's...
Read full review of SAP Crystal Reports »
Anonymous User
SAP Associate Consultant at Deloitte
I've been in touch with technical support because SAP has a presence in Nigeria. We can also get support from South...
Read full review of SAP Business Data Cloud »
Anonymous User
Group Learning and Development Specialist at a manufacturing company
I have contacted the solution's technical support, and I feel that though they are professional, they weren't very...
Read full review of SAP SuccessFactors Learning »
Antonio Valladares Fernandez
Technological Partner at Code-10 IT Consultants SL
Technical support is good.
Read full review of SAP Business Technology Platform »
Usman Saleem
Senior Manager IT Business Systems Architect / SAP Project Manager at a consumer goods company
we don't really deal with technical support very often. They are pretty efficient and they respond on time. So far,...
Read full review of SAP ERP »
Anonymous User
Team Leader at a tech company
The level of technical support was good. They were always quick to solve problems with a high level of impact on our...
Read full review of SAP HCM »
Anonymous User
Responsible for SAP at a pharma/biotech company
We've been in touch with technical support. They are pretty good. I'd rate them 3.5 out of five. They aren't perfect,...
Read full review of SAP Business Technology Platform »
Anonymous User
Senior SAP Basis Consultant at a manufacturing company
Technical support is good. We have not had any issues in this area.
Read full review of SAP Master Data Governance »
Anonymous User
Senior Integration Consultant at a consultancy
The technical support services are good.
Read full review of SAP Integration Suite »
Anonymous User
Manager SAP at a tech services company
The support team is helpful, but the on-premise version's response time is not as fast as before. I would rate...
Read full review of SAP SuccessFactors Learning »
Anonymous User
Assistant Vice President at a energy/utilities company
The technical support people are very competent.
Read full review of SAP HANA »
Anonymous User
Asset Management Specialist at a educational organization
I was satisfied with the support from SAP Contextor.
Read full review of SAP Intelligent RPA »
StephanMuller
Owner at BPM Stephan Muller
I think that technical support is fine.
Read full review of SAP Signavio Process Manager »
Anonymous User
IT System Analyst at a tech services company
Their technical support is good.
Read full review of SAP SuccessFactors »
L Mohapatro
SAP Specialist at Victoria's Secret
Support is still improving, and getting support from SAP is a bit exorbitant. Sometimes, the queue will be on the...
Read full review of SAP Business Data Cloud »
Anonymous User
Senior Application Analyst at a healthcare company
Customer Service: Customer service was great I had a couple questions and they walked me thru it quick and easy....
Read full review of SAP Crystal Reports »

Review 1 of 30

Technical Support

No Data Available

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