Compare CoCoNet vs SAP

CoCoNet

SAP

Based on 899 reviews.

Sample Customers

Popular Solutions

SAP S/4HANA

47 reviews

SAP ERP

42 reviews

SAP BusinessObjects Business Intelligence Platform

34 reviews

Top Industries

No Data Available

Comms Service Provider

21%

Computer Software Company

20%

Manufacturing Company

Energy/Utilities Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Srivatsav Andra
SAP BW/4HANA Specialist at a government
SAP BW/4HANA acts as a singular point of service for the enterprise data warehousing platform in order to consolidate...
Read full review of SAP BW4HANA »
Anonymous User
Software Engineer (Reporting Analyst) at a computer software company
We use SAP Lumira to build different dashboards for our tax purposes for companies. We had different KPIs for each...
Read full review of SAP Lumira »
Anonymous User
SAP MDG Consultant at a tech services company
The solution is primarily used for workflows. For example, in Turkey, some of our customers have different material...
Read full review of SAP Master Data Governance »
Anonymous User
Senior Director Of Information Technology at a non-tech company
We use Operations Analytics for performance. I work with SAP analysts using their analytics tool to evaluate or...
Read full review of SAP IT Operations Analytics »
Anonymous User
Consultant SAP SuccessFactors Learning at a manufacturing company
I'm using SAP SuccessFactors Learning for external and internal training. I'm also using it for learning...
Read full review of SAP SuccessFactors Learning »

Review 1 of 5

Customer Service

No Data Available

Sudheer Patnaik
IT Integration Architect at Philip Morris International Inc.
The technical support from SAP Process Orchestration is good, but the response times are based on the priority of the...
Read full review of SAP Process Orchestration »
SaadatTaghi
Emerging Cloud Solution Architect at a tech services company
The online support from SAP I have used has been good.
Read full review of SAP PowerDesigner »
Liat Oren Wachs
Global Hris Leader , Senior Director at a tech services company
There is still need for improvement in the technical support; it is not ideal.
Read full review of SAP SuccessFactors »
MahdiJalali
Founder at Rozhmaan
I have not had to speak with technical support for this solution.
Read full review of SAP PowerDesigner »
KonradPiayda
Manager of Process and IT at Phoenix emobility
We have been in contact with technical support, four or five times. We have had quick responses and the answer was...
Read full review of SAP Signavio Process Manager »
Shivdatt Patel
Officer Programmer at Colourtex Ind Ltd
I have not used the technical support from SAP ERP.
Read full review of SAP ERP »
Samuel Hon
IT Manager at Chun Wo Construction
I have dealt with technical support in the past. I consider them to be quite good. They are not too bad, actually....
Read full review of SAP ERP »
Bhargava Krishna T
Lead Consultant at a computer software company
Technical support response time is slow. It takes some time to get a response. I have noticed that in many cases,...
Read full review of SAP Process Orchestration »
Jwalant Dalal
Lead Consultant at Wipro
SAP Identity Management provides good support.
Read full review of SAP Identity Management »
Anonymous User
Associate director at a consultancy
The technical support has been very valuable. They are experts and provide a great service.
Read full review of SAP S/4HANA »
Anonymous User
Project Manager at a logistics company
The technical support is good.
Read full review of SAP HANA »
Chetan Niloor
MSSQL DBA,SAP IQ DBA/ASE at NuWare Systems LLP
Average.
Read full review of SAP IQ »
Anonymous User
Head of Finance Enterprise Application
Moving forward, we need to upgrade to the new version, which will provide better support and agility.
Read full review of SAP HANA Enterprise Cloud »
Anonymous User
Consultant at a consultancy
When I dealt with SAP directly, they were a little bit resistant to accepting the client's request for development....
Read full review of SAP HCM »
Anonymous User
Manager Data Analytics and Interfaces at a healthcare company
We don't call SAP directly. We work through Epic. Our licensing with SAP is through Epic. So, Epic has a direct...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Dashboards and Analytics
I haven't really had to use support. I didn't ask for support because the tool is easy to use. I don't know if...
Read full review of SAP Lumira »
Anonymous User
SAP Technical Lead at a tech services company
6/10
Read full review of Sybase Afaria [EOL] »
Anonymous User
Data Architect, Enterprise Data Warehouse at a healthcare company
Customer Service: We have to go through our systems integrator (Telus). Technical Support: Technical support is not...
Read full review of SAP IQ »
Anonymous User
Manager of Government and Data Quality at a financial services firm
The support is good and is available 24/7.
Read full review of SAP HANA »
Anonymous User
Manager, Development, SAP Solutions at a retailer
We use the support when we need it but we have quite good capabilities ourselves. If we're having some challenges...
Read full review of SAP HANA »
Anonymous User
Manager - Healh IT Systems, HIPAA and Compliance - Meaningful Use Analyst at a healthcare company
In my experience, technical support is good, although I haven't really had to call in for many issues.
Read full review of SAP Crystal Reports »
Anonymous User
SAP HCM Professional at a financial services firm
Our local vendor does not have that much experience. It makes it difficult for them to give training or fix some...
Read full review of SAP CRM »
Anonymous User
Senior Consultant, Predictive Analytics at a tech services company
Have not needed as yet.
Read full review of SAP Predictive Analytics »
Anonymous User
Senior SAP Solutions Analyst at a healthcare company
We do not use support from SAP but we have third-party support.
Read full review of SAP ERP »
Anonymous User
Senior Technical Consultant at a tech services company
Customer Service: 4.5 out of 5. Technical Support: 4.5 out of 5.
Read full review of SAP Data Services »
MichaelRaz
DA
I think technical support is okay, but it could be better. As they are in France, it's a little difficult to reach...
Read full review of SAP PowerDesigner »
Anonymous User
SAP MM/SRM/ARIBA at a non-tech company
Customer Service: A seven out of 10. Technical Support: An eight out of 10.
Read full review of SAP Ariba Procurement »
Anonymous User
Process Architecture Lead at a insurance company
The tech support has been very good so far. I have not actually had the need to use them much, which is good. The...
Read full review of SAP Signavio Process Manager »
Anonymous User
User at a logistics company
This solution has excellent support and customer service. It is the best compared to other vendors that I have dealt...
Read full review of SAP Analytics Cloud »
Anonymous User
Divisional Manager at a retailer
We've been in contact with technical support. We find them very good. We use their ticketing mechanism which is quite...
Read full review of SAP Cloud Platform »

Review 1 of 30

Technical Support

No Data Available

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