Compare CoCoNet vs SAP

CoCoNet

SAP

Based on 1679 reviews.

Sample Customers

Popular Solutions

SAP S/4HANA

35 reviews

SAP BusinessObjects Business Intelligence

13 reviews

SAP ERP

8 reviews

Top Industries

No Data Available

Manufacturing Company

12%

Financial Services Firm

Construction Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »

Review 1 of 5

Customer Service

No Data Available

Rajender Agnihotri
ERP / Procurement Specialist ERP / Procurement Specialist at Epavo Electricals Pvt. Ltd.
I do not often communicate with the technical support for SAP Ariba Procurement, as that is done by another team. I'm...
Read full review of SAP Ariba Procurement »
AbhishekKalra
Manager Advisory Services at PwC Acceleration Centers
The technical support from SAP is quite mature. It's been five to seven years, so the product is now getting into the...
Read full review of SAP S/4HANA »
Siddharth Matalia
Senior Technical Specialist at a manufacturing company
The support I have received from SAP S/4HANA Cloud has been good. I rate the support from SAP S/4HANA Cloud an eight...
Read full review of SAP S/4HANA Cloud »
Dhiraj Jankar
Senior SAP Basis Consultant at a consultancy
SAP support isn't on par with products like Microsoft Azure or AWS. It's nowhere close to the competitors.
Read full review of SAP HANA Enterprise Cloud »
Rahul Kesharwani
Service Delivery Manager at a computer software company
I would rate technical support 4.5 out of 5.
Read full review of SAP S/4HANA Cloud »
AjayKumar14
Operations director at FeatherThread LLP
We inform our in-house technical team about the issues.
Read full review of SAP HCM »
Ramesh Pampana
Manager, SAP Practice at a computer software company
For support of this product, I would rate it nine points. As a consultant, I cannot fully evaluate it, but based on...
Read full review of SAP S/4HANA Cloud »
Keerthana Jayathran
SAP BTP Developer at Wipro Limited
If you are using a ticket, it is pretty much, like, they will assist us well. But, without raising a ticket, it is...
Read full review of SAP Intelligent RPA »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The technical support is a very well-organized service, with a lot of tools for me as a consultant and for the end...
Read full review of SAP Business Data Cloud »
VARUN-JAIN
Associate Manager - Strategy and Transaction at a consultancy
SAP support provides resolves all our problems, but the response time is slower than our customers expect. Maybe it's...
Read full review of SAP S/4HANA »
RamyShaaban
Section Head at a energy/utilities company
We have a technical support contract with a subcontractor from SAP in the from of an SLA, a service-level agreement,...
Read full review of SAP HANA »
SumeetZalpuri
Data & Business Architect at AME
Initially, it was not that good, but SAP took the feedback from their customers, consultants, partners, and...
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
Entrepreneur at a tech services company
Their technical support is all right.
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
SAP BW on HANA/BO Consultant at a energy/utilities company
It's good, and around three to four years ago, SAP’s technical support was not up to the mark. Now SAP it is reliable...
Read full review of SAP BusinessObjects Business Intelligence »
Feghouli Sofiabe
Co-owner / Board Member at ITS
Technical support could be better so I rate it a five out of ten.
Read full review of SAP S/4HANA »
Vaishnav Bsa
Consultant at IBM
About the tech support from SAP, my impression is that you can create a ticket, and they will get back to you within...
Read full review of SAP BW4HANA »
SarahBullen
Head of Business Analysis, Technology & Digital Products at a media company
Signavio support helped us with our initial setup and a couple of times when we had issues with downtime. They have...
Read full review of SAP Signavio Process Manager »
Amrit Jha
ERP Application Manager at a energy/utilities company
Support varies. On a good day, even the critical ticket gets through, and on a bad day, the simplest one will have...
Read full review of SAP BW4HANA »
Anonymous User
ICT Consultant, CEO, Entrepreneur at a tech services company
SAP support is excellent. I've worked with them on many critical projects for large enterprises. SAP also has a...
Read full review of SAP ERP »
Anonymous User
Senior Consultant at a tech vendor
There is SAP support available.
Read full review of SAP SuccessFactors Learning »
Anonymous User
Worksoft Certify Consultant at a manufacturing company
The technical support has been good overall. We do handle a lot internally, however, we don't have any issues with...
Read full review of SAP CRM »
Anonymous User
Partner, Consultant, and Independent Contractor
Technical support is excellent at SAP Ariba. The help desk is normally very knowledgeable about technical questions.
Read full review of SAP Ariba Procurement »
Anonymous User
Sr software Engineer at a tech services company
5/10 - SAP response is very poor for this product.
Read full review of Sybase Afaria [EOL] »
Anonymous User
Global Product Manager at a tech services company
Technical support could be better. We tried to get them to help us with the implementation, and they were not quick...
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
Manager Finance at a tech services company
Their technical support is fine. We have a Service Level Agreement with SAP's technical support. They are within...
Read full review of SAP ERP »
Anonymous User
Business Intelligence Consultant at a tech services company
Customer Service: In my experience, customer service it good. Technical Support: In my experience, technical support...
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
Senior Business Intelligence Tools Administrator at a healthcare company
Customer support is spotty at best, and when they do get involved it has to be according to the support person's...
Read full review of SAP Crystal Reports »
KonradPiayda
Manager of Process and IT at Phoenix emobility
We have been in contact with technical support, four or five times. We have had quick responses and the answer was...
Read full review of SAP Signavio Process Manager »
ImranHasware
Vice President at Abacus Consulting
Since I haven't faced any issues with the solution, I haven't contacted technical support yet.
Read full review of SAP HANA »
Pallavi A
Lead Solution Engineer at DSM Business Services
Customer support is very quick.
Read full review of SAP S/4HANA Cloud »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.