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Cisco vs Mitel

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Cisco
Based on 1852 reviews.
Mitel
Based on 17 reviews.
Latest Research
Overview
Cisco Systems, Inc. is an American multinational technology company headquartered in San Jose, California, that designs, manufactures, and sells networking equipment. Cisco is the worldwide leader in networking for the Internet, and it supports, manages and operates business systems for various and major third parties. Cisco Systems was founded in December 1984 by Leonard Bosack, who was in charge of the Stanford University computer science (CS) department's computers, and Sandy Lerner, who managed the Graduate School of Business' computers.Mitel Networks is a high-tech company providing unified communications solutions for business. The company previously produced TDM PBX systems and applications but after a change in ownership in 2001 now focuses almost entirely on Voice-over-IP products. Mitel is headquartered in Ottawa, Ontario, Canada, with offices, partners and resellers worldwide. Michael Cowpland and Terry Matthews founded Mitel in 1972. Conventionally, its name is regarded as a combination of the founders' first names and their first product - MIke and TErry's Lawnmowers. Cowpland is quoted as stating that it stands for MIke and Terry's Electronics, whereas Matthews confirmed the lawnmower acronym during an interview on BBC Radio 4's "The Bottom Line" in May 2011.
Sample Customers
Webex
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Cisco TelePresence
Afni, AGCO, Bellevue, Came Group, Children's Hospital of Orange County (CHOC Children's), Del Papa Distributing, Instituto Zaldivar, ING Bank, Moffitt Cancer Center, Park Nicollet, Pentana Solutions Australia, San Jose State University, Sub-Zero Wolf, Transwestern and Metropolis Investment Holdings, Vital Images
Cisco Meeting Server
Starz
Cisco UCM
City of McAllen, Hamilton Rentals, Hong Kong Academy (HKA), Odeabank, Randstad Deutschland GmbH, Sony Marketing (Japan) Inc.
Cisco Unified Communications
Afni, Allied Irish Banks, Bellevue, Came Group, Children's Hospital Colorado, Erickson Living, IDEALondon, Instituto Zaldivar, John Lewis, Linz AG, London Hydro, Lone Star College System, Lone Star College System, Mondi Group, North West Redwater, Park Nicollet, Pentana Solutions Australia, Pilatus, Pirelli, Portugal Ministry, Presidio Inc., Republic Bank & Trust Company, Saipem, SickKids Foundation, Top Right Group, Vital Images
Cisco Jabber
Odeabank, Eagle Investment Systems, Pella Corporation, The Republican National Convention, avodaqAG
Cisco CCX
Aegean Motorway, BC Hydro, City of Biel, Houston Methodist, Linz AG, Logicalis, London Hydro, Pirelli, SickKids Foundation, Sony Corporation, Sony Marketing (Japan) Inc.
Cisco Contact Center Enterprise
Cimpress, Energisa, Raiffeisen Bank
Cisco Hosted Unified Communications Services
IDEALondon, Lone Star College System, North West Redwater
Cisco VoIP PBX
Energisa, Top Right Group
Aastra Solidus eCare
Viking Line, Carlsberg Breweries
Mitel Contact Center Solutions
Centrinex, eNerds, Food for the Poor, Aerial Capital Group, The City of Charles Sturt, Subaru Canada, Canary Wharf, Niko Group, London Borough of Enfield, MedQuist, Iconstruye, Twente Region, Hand Picked Hotels, East Midlands Ambulance Service, HotelBeds
ShoreTel Sky
Abacus Service Corporation, AIPAC, Airlie Womens Clinic, All Erection Crane And Rental Corporation, Aquent, Aspire, Bonobos, Brooklyn Brewery, Cable Scope, Caduceus
Aastra 5000
AIPA SpA
Aastra Clearspan
Tessie Cleveland Community Services Corporation
Mitel Communications Director
Banfield Pet Hospital, Carlsberg Breweries
Mitel Application Suite
Carlsberg Breweries, Hyatt Hotels, Louvre-Lens, Firmdale Hotels, Starwood Hotels and Resorts, Banfield Pet Hospital
Aastra MX-One
UFRGS, Viking Line, Turku University Hospital, Aerial Capital Group
ShoreTel M5 Unified Communications as a Service
Access Homehealth, Adrian College, All Erection Crane and Rental Corporation, Allied Telesis, Amarillo Independent School District, Anthony & Sylvan Pools, AP+M, Aquent, Archbishop Edward A. McCarthy High School, Auditoria Superior de la Ciudad
Aastra Mobile Client and Controller
Exclusive Cars, ONG&ONG, Six Payment Services, Mark Barnes & Associates, TriCorp Federal Credit Union
ShoreTel Mobility
ZK Research
ShoreTel Premises IP PBX
Boston Globe Company, Breckenridge, Doctor Hospital at Renaissance, Dorner Manufacturing Corporation, Drake International, Poquoson City Public Schools, Prot_g_ Partners, Ronald McDonald House New York
Mitel MiCollab
Hyatt Hotels, Make-A-Wish America, Netflix, Smile Doctors, Geo Foundation
Popular Solutions
Top Industries
Comms Service Provider
32%
Computer Software Company
21%
Government
6%
Financial Services Firm
4%
Comms Service Provider
32%
Computer Software Company
18%
Government
7%
Energy/Utilities Company
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
Review 1 of 30
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Technical Support
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