Compare Cisco vs Cybereason

Cisco

Based on 2324 reviews.

Cybereason

Based on 17 reviews.

Latest Research

Cybereason Endpoint Detection & Response vs. Cisco Secure Endpoint

Updated: September 2022

Cisco Secure Endpoint vs. Cybereason Endpoint Detection & Response

Updated: September 2022

Overview

Cisco Systems, Inc. is an American multinational technology company headquartered in San Jose, California, that designs, manufactures, and sells networking equipment. Cisco is the worldwide leader in networking for the Internet, and it supports, manages and operates business systems for various and major third parties. Cisco Systems was founded in December 1984 by Leonard Bosack, who was in charge of the Stanford University computer science (CS) department's computers, and Sandy Lerner, who managed the Graduate School of Business' computers.

Information Not Available

Sample Customers

Cisco Secure Endpoint

Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank

Cisco SecureX

NHS, Rackspace, UNC Pembroke, University of North Carolina at Charlotte, Missing Piece

Cybereason Endpoint Detection & Response

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital

Cybereason Managed Detection & Response

CONNECTICUT WATER, BEAM SUNTORY, CADWALADER, WICKERSHAM & TAFT, RTI Surgical, HOSPITAL REVENUE CYCLE MANAGEMENT COMPANY, MCBEE ASSOCIATES, FORTUNE 500 BANK

Cybereason XDR

MOTOROLA MOBILITY

Popular Solutions

Cisco Catalyst Switches

108 reviews

Cisco ASA Firewall

87 reviews

Cisco Wireless

76 reviews

Cybereason Endpoint Detection & Response

9 reviews

Top Industries

Comms Service Provider

30%

Computer Software Company

16%

Government

Financial Services Firm

Comms Service Provider

25%

Computer Software Company

20%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Josef Bartos
Security Consultant at T-Mobile Czech Republic a.s.
I'm using Cisco AnyConnect Secure Mobility Client for my home office, and for me, that's the only usage scenario for it.
Read full review of Cisco AnyConnect Secure Mobility Client »
Majid Nassir
IT Manager at a tech services company

Read full review of Cisco Secure Firewall Management Center »
Jóhann G. Thorarensen
IT Manager at Sund Upper Secondary School
We have computers around the school, but we've been cutting down on desktop computers and moving more towards Wi-Fi...
Read full review of Meraki MS Switches »
Khader Jeelani
Sr.Network Engineer at Alghanim Industries
We use it as a hybrid. We are mostly deploying Cisco Enterprise Network Functions Virtualization on our on-prem data...
Read full review of Cisco Enterprise Network Functions Virtualization »
Anonymous User
General Manager & Practice Lead - CMA at a tech vendor
The solution is used in any office as a cloud management platform. It is primarily used by telecom companies who also...
Read full review of Cisco CloudCenter »

Review 1 of 5

Chad Kliewer
Information Security Officer at PTCI
My use case for this solution is multipronged. First of all, I use this solution to provide the traditional...
Read full review of Cybereason Endpoint Detection & Response »

Review 1 of 1

Customer Service

Walter Poole
IT Manager at Infinite Energy Center
We haven't contacted them from the time we were up and running.
Read full review of Cisco Umbrella »
CARLOS DI MUCCIO
Product Manager at a tech services company
Technical support is easy to contact and ready to help.
Read full review of Cisco Meraki Wireless LAN »
Chandra-Prakash
Associate Director of Network Tower at Happiest Minds Technologies
We are well connected with the RR account manager. He is based out of Australia. Every time, whenever we have some...
Read full review of Meraki SD-WAN »
Md Shahnewaj Hossain
Senior Deputy Director of IT at a manufacturing company
The customer support is very good.
Read full review of Cisco HyperFlex HX-Series »
Charles Nana
Network Security Engineer at Galaxy Backbone Ltd
They are very good. I would rate them a nine out of 10. If possible, I would rate them a 10, but I just want to be a...
Read full review of Cisco Secure Email »
Andraz Piletic
Technical Solutions Architect at Flint
Technical support is one of Cisco's strong suits. In my experience, the Umbrella team has been very quick to turn...
Read full review of Cisco Umbrella »
Dan Newman
Principal Engineer 2 at Charter Communications, Inc.
Cisco technical support for the 9000 is good. During our issues, we had excellent technical support. The support...
Read full review of Cisco Nexus »
Jerry Oniye
Group General Manager at Mandilas Toyota
The solution has online services you can access if you encounter any issues. We do have good local technical support....
Read full review of Cisco Linksys Ethernet Switches »
Munish Gupta
Partner - Consulting & Advisory at Wipro Technologies
Its technical support is the main reason why we selected the product.
Read full review of Cisco ASA Firewall »
MahmoudGhonem
Head Of Architecture Department at a university
They are good.
Read full review of Cisco Wireless »
AndreasRuemmeli
Solution Architect at a comms service provider
The technical support has been very good. We're satisfied with the level of service they offer.
Read full review of Meraki SD-WAN »
Aws Al-Dabbagh
IT Manager at a tech vendor
We haven't contacted support from Cisco.
Read full review of Cisco Wireless »
Anonymous User
Network Engineer at a tech services company
Cisco has a powerful technical team, which is very useful for us.
Read full review of Cisco ACI »
Mohammed Omer
Solutions Pvt at iDesign Data Solutions Pvt.Ltd.
We have contacted Cisco technical support a number of times for Cisco They are two hundred percent. They are very...
Read full review of Cisco Umbrella »
Anonymous User
Network Engineer at a educational organization
Tech support has always been good. They are helpful and responsive. I'm quite satisfied with their level of service.
Read full review of Cisco Ethernet Switches »
Anonymous User
Network Engineer at a energy/utilities company
I would rate the technical support as an eight out of ten.
Read full review of Cisco ACI »
Anonymous User
Principle ITS Engr at a construction company
The technical support from Cisco is not very good. In a recent experience, they asked us for 20 minutes about our...
Read full review of Cisco ASx500 »
Anonymous User
Senior Systems Engineer at a tech services company
Their support is not perfect. Sometimes, you get the feeling that some of the support engineers don't have a deep...
Read full review of Cisco Firepower NGFW Firewall »
Anonymous User
Technical Director at a tech services company
I have contacted the technical support once or twice but to be honest, the technical support is not very good for...
Read full review of Cisco Meraki Wireless LAN »
Anonymous User
Senior Network & Data Communication Engineer at a tech services company
Nine out of 10.
Read full review of Cisco ASA Firewall »
Anonymous User
General Manager at a import and exporter
The support from Cisco is great. We have trained engineers working and when we need to speak to the technical support...
Read full review of Cisco Ethernet Switches »
Anonymous User
SOC Expert at a computer software company
We have a lot of documentation available to us. In that sense, troubleshooting is easy.
Read full review of Cisco AnyConnect Secure Mobility Client »
Anonymous User
COO at a manufacturing company
They have very good technical support.
Read full review of Meraki MX »
Anonymous User
Data Center Specialist at a comms service provider
We are cooperating with Cisco, and so far, the technical support has been great.
Read full review of Cisco HyperFlex HX-Series »
Anonymous User
Solutions Specialist - Networking at a tech services company
They have very good technical support. Cisco Meraki's support is incredible.
Read full review of Meraki MX »
Anonymous User
Head of Information technologies systems department at a manufacturing company
We have not used technical support.
Read full review of Cisco Linksys Ethernet Switches »
Ossama Helmy
Telecommunication Department Head at a energy/utilities company
I've bever dealt directly with technical support as everything so far has been fine. We haven't had any issues or...
Read full review of Cisco Catalyst Switches »
Anonymous User
Account Manager at a tech services company
Technical support is usually very good. You're paying for the best, so the tech support is really good as well. We...
Read full review of Cisco Ethernet Switches »
ManishKumar Goyal
ADM at a mining and metals company
I haven't had any issues with Cisco technical support.
Read full review of Cisco Ethernet Switches »
Anonymous User
Presales Consultant at a tech services company
Technical support is fair.
Read full review of Cisco Catalyst Switches »

Review 1 of 30

Abhinav Srivastava
Senior Project Executive at Hitachi
The technical support for Cybereason Endpoint Detection & Response is okay. We have some open cases, and the support...
Read full review of Cybereason Endpoint Detection & Response »
Manohar Baratam
Security Analyst at a manufacturing company
I communicate with technical support via email. They're responsive.
Read full review of Cybereason Deep Respond [EOL] »
Chad Kliewer
Information Security Officer at PTCI
I have been working with the product team a lot and giving them a lot of unsolicited feedback. I would rate the...
Read full review of Cybereason Endpoint Detection & Response »
Ibrahim Karam
Pre-Sales Consultant | Palo Alto Networks. at StarLink - Trusted Security Advisor
Technical support could be better. We’d like to see them be more helpful and responsive in the future.
Read full review of Cybereason Endpoint Detection & Response »
Nick LaPointe
Information Security Administrator at a insurance company
Their technical support is very competent. They know the product inside and out and they try to understand the...
Read full review of Cybereason Endpoint Detection & Response »
Johnson Bresnick
Director of Learning and Development at ACA - Ateliers de conversation anglaise
Cybereason support has been great.
Read full review of Cybereason Endpoint Detection & Response »
Anonymous User
Senior Security Engineer at a financial services firm
The support people are very helpful, but a lot of the issues end up having to go back to engineering or their support...
Read full review of Cybereason Endpoint Detection & Response »
Anonymous User
Technical Consultant at Revel Tech Security Sdn Bhd
Since using the solution, post-installation I have not come to a point where I needed to contact their customer...
Read full review of Cybereason Endpoint Detection & Response »
Anonymous User
Systems Engineer at a tech services company
I have not been in contact with technical support.
Read full review of Cybereason Endpoint Detection & Response »
DanielHernandez
Information Security Analyst at a comms service provider
In the security arena, I would give them 9 out of 10. We had a small hiccup at the beginning of our onboarding as...
Read full review of Cybereason Endpoint Detection & Response »
Anonymous User
Manager Projects at a tech services company
The technical support team is overall good and co-operative.
Read full review of Cybereason Endpoint Detection & Response »
Anonymous User
Global IT Project Manager at a manufacturing company
For me, the technical support is good. I asked support for certain points to move on, in terms of new things, and I...
Read full review of Cybereason Endpoint Detection & Response »
Anonymous__
Senior Project Manager at a transportation company
The support that the company offers is very good. We've been quite satisfied. I find them to be exceptionally...
Read full review of Cybereason Endpoint Detection & Response »
Chee Keong Law
Security Consultant at a computer software company
Technical support varies on a case-by-case basis, but sometimes it takes a lot of time for them to come back to us...
Read full review of Cybereason Endpoint Detection & Response »

Review 1 of 14

Technical Support

No Data Available

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