Compare Cavisson vs Dell Technologies

Cavisson

Based on 4 reviews.

Dell Technologies

Based on 1985 reviews.

Sample Customers

Cavisson NetForest

Macy's, Michael's, Art.com

Popular Solutions

Cavisson NetStorm

0 reviews

Cavisson NetDiagnostics

0 reviews

Dell PowerEdge R-Series

170 reviews

Dell Unity XT

13 reviews

Dell PowerStore

120 reviews

Top Industries

Retailer

21%

Financial Services Firm

21%

Wholesaler/Distributor

University

Computer Software Company

13%

Manufacturing Company

11%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at a tech services company
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at a computer software company
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Customer Service

Anonymous User
Performance Engineer at a retailer
We get 24/7 support from Cavisson which helps in effective monitoring and finding performance bottlenecks.
Read full review of Cavisson NetStorm »
Anonymous User
Performance Architect at a retailer
Customer service at Cavisson is 24 hours a day. Their support is so impressive as they respond within no time for any...
Read full review of Cavisson NetStorm »

Review 1 of 2

Aqib Butt
Enterprise Solution Manager at a tech services company
Dell’s support team is highly responsive, especially under ProSupport Plus or Mission Critical SLAs. Cases are...
Read full review of Dell PowerFlex »
Vaidyanathan Swaminathan
Co-Founder at a outsourcing company
The technical support is not good. The resolution takes time. The support quality has decreased after Dell took over...
Read full review of DD Boost »
Ahmed Essa
Senior Consultant at a tech services company
Dell's technical support provides a good response time.
Read full review of Dell XtremIO »
Ravi Ramananda
Assistant VP, Information Technology at a insurance company
Technical support for Dell PowerEdge R-Series products deserves a rating of ten out of ten because it is about a...
Read full review of Dell PowerEdge R-Series »
A. AhadAlam
Head Of Systems Group at a financial services firm
I would rate the tech support a seven out of ten. Our company is from Pakistan, we have limited resources on field...
Read full review of DD Boost »
Tim Geerdinck
Product manager at a outsourcing company
A combination of internal support and vendor support is utilized. The company manages what it can do internally with...
Read full review of Dell PowerEdge R-Series »
SamuelThomas
Consultant at a tech services company
Overall, I would rate technical support between seven and eight out of ten. There is a lack of SUSE Linux experts...
Read full review of Dell ObjectScale »
Samuel Sencion
Supervisor de servicio técnico at a tech services company
My impression is that their technical support is quite good.
Read full review of Dell Avamar »
MirziyodMirsaatov
CEO at a tech vendor
It's ok because we have our own support and our own distributors for the vendor's part.
Read full review of Dell PowerProtect Data Domain »
Ben Jardine
Managing Director at a consultancy
We contact technical support all the time, so we've been in touch on multiple occasions. They are very good. They're...
Read full review of Dell SC Series »
Petteri Olkinuora
System Analyst at a university
We only used technical support during the installation. When we installed it, we had to fix some things with support....
Read full review of Dell Unity XT »
Petros Mudzengerere
General Manager at a tech services company
The technical support is very responsive on my end, and we haven't had any issues with them. I am quite happy with...
Read full review of Dell PowerVault »
Anonymous User
Systems Engineer at a energy/utilities company
The technical support is horrible. It took a week for them to get back to us on what caused the outage. Also, there...
Read full review of Dell XtremIO »
Imran Sideek
Business Development Manager at a computer software company
The customer service and support are okay.
Read full review of Dell vSAN Ready Nodes »
Tahir Mohammad
Country Service Delivery Manager at a tech services company
We have had customers reporting issues with slow responses from the support team.
Read full review of Dell Unity XT »
Asher Suhail
Solutions/Systems Engineer
A nine out of 10.
Read full review of VNX [EOL] »
Hussain HUSSAIN
Storage Administrator at a computer software company
I often communicated with Dell PowerStore's technical support to address requirements such as enabling SyncIQ. My...
Read full review of Dell PowerStore »
Anonymous User
Storage Consultant at a computer software company
The technical support on offer is very good. They have been helpful and responsive. We are quite satisfied with their...
Read full review of Dell SRDF (Symmetrix Remote Data Facility ) [EOL] »
Anonymous User
IT Infrastructure Engineer at a tech services company
The quality of support for this solution varies. Sometimes you get agents who are amazing and other times you get...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Manager, Systems Security at a healthcare company
I evaluate the support for Dell PowerEdge Rack Servers as good; I have never had any issues with support. I would...
Read full review of Dell PowerEdge R-Series »
Robert Osbourn
Unix Architect at a retailer
I have interacted with them several times. We've had problems where we've got to have their help. They're average. It...
Read full review of Dell Avamar »
Asa Asdas
Technician at a tech services company
We get remote support. We can easily collect the logs from there and troubleshoot remotely. We only need to provide...
Read full review of Dell PowerEdge T-Series »
OlegIvanov
General Director at a tech services company
If any issues arise, you can always contact a professional from Dell. However, we don't have any support problems...
Read full review of Dell Unity XT »
Anonymous User
Storage Engineer at a energy/utilities company
My experience with technical support from Dell has been pretty good, although I have occasionally encountered...
Read full review of Dell PowerStore »
Naeem Afzal
IT Manger at a construction company
I encountered issues a few times, and they resolved them within the time frame.
Read full review of Dell PowerEdge R-Series »
Anonymous User
IT Manager at a hospitality company
I have used technical support before because the controller that the solution uses needed to be replaced. They sent...
Read full review of Dell EqualLogic PS series »
Anonymous User
Engineer at a logistics company
Customer Service: 4 out of 5. Technical Support: Technical Support: 3 Engineer Support: 5
Read full review of Dell AppSync »
YongJie Huang
Sr. Software Engineer at a outsourcing company
I asked them a question this afternoon regarding Dell PowerEdge XR-Series, and they responded to me very quickly. I...
Read full review of Dell PowerEdge XR-Series »
David Hammink
System Administrator at a construction company
Whenever a disk had a problem, EMC was right on top of it. In some instances, they called me before I even knew what...
Read full review of CLARiiON CX4 series [EOL] »
WalterMHLONGO1
Executive Manager, IT Operations
Technical support of Dell EMC ECS is fine as long as you are paying your licensing for both software and hardware. If...
Read full review of Dell ObjectScale »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.