Compare Boomi vs Talend

Boomi

Based on 51 reviews.

Talend

Based on 109 reviews.

Overview

Information Not Available

Talend is an open source software vendor that provides data integration, data management, enterprise application integration and big data software and services. Headquartered in Redwood City, California, Talend has offices in North America, Europe and Asia, and an international network of technical and service partners. Customers include eBay, Virgin Mobile, Sony Online Entertainment, Deutsche Post and Allianz.

Sample Customers

Boomi iPaaS

DocuSign Inc., Innotas, Certent, Renesas Electronics America (REA), Kelly-Moore Paints, Mindjet, City of McKinney, Ritchie Bros. Auctioneers (RBA), Daylight Transport, A10 Networks

Boomi AtomSphere Master Data Hub

Talend MDM Platform

Calor Gas, Oxfordshire County Council, Vinci, Veolia Water France

Talend Data Integration

ACCOR, ADR, L'OREAL, AstraZeneca

Popular Solutions

Boomi iPaaS

9 reviews

Boomi AtomSphere API Management

4 reviews

Boomi AtomSphere Master Data Hub

3 reviews

Talend Open Studio

11 reviews

Talend Data Management Platform

6 reviews

Talend Data Quality

2 reviews

Top Industries

Computer Software Company

15%

Manufacturing Company

10%

Financial Services Firm

Government

Financial Services Firm

15%

Computer Software Company

12%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eugene Paden
CTO at a computer software company
We are actually using Boomi in Kubernetes clusters. We deploy it in our own clusters for performance, specifically...
Read full review of Boomi iPaaS »
ShashankRavikumar
Chief Strategy Officer at GWC Data.AI
I am a service provider and we use Boomi API management for customer-facing applications where real-time insights are...
Read full review of Boomi AtomSphere API Management »
John Posthuma
Director of DPA at Partou
The main use case of Boomi AtomSphere Master Data Hub for me is as a real integration tool. I mainly utilize it for...
Read full review of Boomi AtomSphere Master Data Hub »
Ankur_Agarwal
associate director at Nagarro
We use Boomi AtomSphere Flow to integrate different applications, including ERPs, CRMs, databases, and third-party...
Read full review of Boomi AtomSphere Flow »

Review 1 of 4

Jason Hale
Enterprise Architect at Waikato Regional Council
At the moment, we are purely focused on building all of our ETL and API environments out. Being a council, we have...
Read full review of Talend Data Management Platform »
Mubahir Rashid
Data Analytics Consultant at Aletha Corp
We use it with internal Linux servers for deployment, utilizing Azure DevOps, not AWS.
Read full review of Talend Data Integration »
Jason Hale
Enterprise Architect at Waikato Regional Council
It used to be Talend Open Studio, and I've got a paid version that's fully supported by Talend. Now, it's called...
Read full review of Talend Open Studio »
SivanandamKrishnan
Director of analytics at Analytics Aura
The main use cases for Talend Data Fabric include setting up a data lake to enable the data platform.
Read full review of Talend Data Fabric »
Anonymous User
IT Manager at a insurance company
Talend has different modules. Talend has Talend Data integration (DI), Talend Data Quality (DQ), Talend MDM, and...
Read full review of Talend Data Quality »

Review 1 of 5

Customer Service

NarendraThota
Vice President of Technology Services at a computer software company
The solution's technical support is good. When it comes to the solution's support team, the turnaround time depends...
Read full review of Boomi AtomSphere Flow »
Pratibimb Dwivedi
Director at HumanAI
We contacted tech support in 2016 when we were new to the tool. Otherwise, the documentation and online community are...
Read full review of Boomi AtomSphere Flow »
Subhajit Bhattacharjee
Lead Consultant at Itcinfotech
The customer support is quite good. We have a hotline for immediate support and an email ID to communicate with...
Read full review of Boomi iPaaS »
Berniem Elfrink
Solutions Architect at DXC Technology
I have had no issues with the product to contact the technical support team.
Read full review of Boomi iPaaS »
Rav Bangalore
GenAI Strategist at Wipro Limited
The support from Boomi has been very good. We have received clear communication and defined processes without any...
Read full review of Boomi AtomSphere Master Data Hub »
Hari Kathireshan
Sr PHP Developer at GE
I rate the technical support an eight out of ten.
Read full review of Boomi iPaaS »
Manoj Satpathy
Assistant consultant at vvolve management consultants
The solution's technical support is good. The solution's technical support is customer-friendly. The solution's...
Read full review of Boomi AtomSphere API Management »
Berniem Elfrink
Solutions Architect at DXC Technology
We have a tight relationship with Boomi. We get support from Boomi then pass it on to our clients. The support they...
Read full review of Boomi iPaaS »
Srija Vadem
Data Integration Engineer at Hathority
When we are having an issue with Boomi AtomSphere Master Data Hub we raise a ticket to the support. We then will...
Read full review of Boomi AtomSphere Master Data Hub »
ShashankRavikumar
Chief Strategy Officer at GWC Data.AI
I would rate the customer service a six out of ten. Support often requests the same things and leaves it to other...
Read full review of Boomi AtomSphere API Management »
Eugene Paden
CTO at a computer software company
I haven't worked with support directly, however, I have a good relationship with their teams. Whenever we need...
Read full review of Boomi iPaaS »
Ajit Handa
IT Manager at Global Shipping & Logistics LLC (GSL)
The support team is very good, and not like other companies. Other companies like them give support, but they take...
Read full review of Boomi AtomSphere Master Data Hub »
Manoj Satpathy
Assistant consultant at vvolve management consultants
We have used technical support in the past. They could be improved a bit.
Read full review of Boomi iPaaS »
Anonymous User
Self Employed/Independent at a consultancy
No experience yet with their customer service and technical support.
Read full review of Boomi iPaaS »
RamAlla
Senior Manager, Integration Operation at ManpowerGroup
The technical support is good, albeit a bit expensive. We used to have professional services but now manage it...
Read full review of Boomi iPaaS »
Anonymous User
Specialist - Enterprise Integration at a tech services company
Technical support was good.
Read full review of Boomi iPaaS »
Anonymous User
Enterprise Integration Architect - DevSecOps
Boomi's technical support depends on the level you take - currently, we get a good response because we took high-end...
Read full review of Boomi iPaaS »
Kavita Gaonkar
Integration Architect at a consultancy
I have not personally dealt with Boomi's customer support, but my team mentions that support is not good. I would...
Read full review of Boomi AtomSphere Flow »
Anonymous User
Integration Solution & Platform Specialist at a manufacturing company
I believe they still have a long way to go before they can compete with the other products. They're quite helpful in...
Read full review of Boomi iPaaS »
Xiaoqing Zou
Integration developer at Blackwoods
I've had positive experiences with the tech support team. They respond quickly, especially with the initial response...
Read full review of Boomi iPaaS »
Anonymous User
CTO at a healthcare company
I worked with people from their technical support on the initial onboarding. It's reasonable in terms of the amount...
Read full review of Boomi iPaaS »
Anonymous User
Architect at a recreational facilities/services company
The technical support services are good in terms of diverse community support. However, there could be better...
Read full review of Boomi iPaaS »
Anonymous User
Technical Architect at a media company
When we have had issues, we can rely on technical support. They provide good tech support and on the call, they come...
Read full review of Boomi AtomSphere Master Data Hub »
Anonymous User
Senior architect at a tech vendor
Boomi AtomSphere API Management’s technical support is good.
Read full review of Boomi AtomSphere API Management »
Anonymous User
Supervisor, Application Development & Integration at RSM US LLP
Technical support, through support tickets and the Community Forum, is relatively responsive. Our organization has...
Read full review of Boomi iPaaS »
Anonymous User
Senior architect at a tech vendor
The technical support is fast and knowledgeable. It is a good service, we did not have any challenge.
Read full review of Boomi AtomSphere Flow »
Anonymous User
Chief Technology Officer - CTO at a tech services company
We haven't contected technical support yet. Currently, I'm speaking with the team at Deel EMC who have helped me here...
Read full review of Boomi iPaaS »
Ankur_Agarwal
associate director at Nagarro
The technical support is rated around 6.5 to seven out of ten. It lacks clarity on how to reach out, write emails, or...
Read full review of Boomi AtomSphere Flow »
Anonymous User
Head of Integration and NetSuite DUs at a outsourcing company
Technical support is excellent. They are quite prompt. They have free of cost as well as paid support.
Read full review of Boomi iPaaS »
Anonymous User
System Analyst / Programmer at a logistics company
I would give technical support a rating of 8/10.
Read full review of Boomi iPaaS »

Review 1 of 30

Mubahir Rashid
Data Analytics Consultant at Aletha Corp
Until now, I haven't had a chance to contact Talend Data Integration's customer support, as our use cases have not...
Read full review of Talend Data Integration »
Archan Chatterje
Consultant at Keyrus
I don't have any complaints with technical support. They've been very responsive.
Read full review of Talend Open Studio »
Archan Chatterje
Consultant at Keyrus
We contact support frequently, and they are great. I haven't had a bad experience yet.
Read full review of Talend Data Management Platform »
WesamHabboub
Chief Consultant at Insight360
In terms of the solution's technical support, the interactions were satisfactory, but there is room for improvement,...
Read full review of Talend Data Quality »
Aymen ANNOUN
Solutions Architect at El Djazair Information Technology (ELIT)
Regarding Talend Data Management Platform, I want to communicate with the support team of Talend because the...
Read full review of Talend Open Studio »
Radovan Bacovic
Senior Data Engineer at a tech vendor
My experience with their customer service team has been good so far. I don't have any complaints. Every time I went...
Read full review of Talend Stitch ETL »
Tcheupi Jonathan
Computer engineer at a engineering company
The solution's technical support is responsive and helpful. Talend Open Studio's technical support team helped me...
Read full review of Talend Open Studio »
Jean-Luc Trescases
Consultant at Prolyx
I have contacted technical support on occasion. It's great because you have the support and you have the community as...
Read full review of Talend Data Management Platform »
Anonymous User
Information Architect at a healthcare company
Customer Service: Customer service was good most of the time. Answers came in a timely fashion. Technical Support: It...
Read full review of Talend Data Quality »
Christopher Hafer
Integration Engineer II at a university
I've had no problems with tech support - they're willing to work with me as an advanced user to figure out solutions.
Read full review of Talend Data Management Platform »
Brian Dandeneau
Business Process and Strategy Specialist Advisor at NTTData
We never really had to use it before and never really had a big issue. We only had smaller issues when we first...
Read full review of Talend Data Management Platform »
Anonymous User
Practice Head, Analytics at a tech services company
I would give technical support of Talend open studio an eight out of ten.
Read full review of Talend Open Studio »
SivanandamKrishnan
Director of analytics at Analytics Aura
I'm relying more on the community rather than the support team. Generally, the support team is available for the...
Read full review of Talend Open Studio for MDM »
Anonymous User
Director at a comms service provider
We've used the technical support team a few times and they were very helpful. So I'm really satisfied with the...
Read full review of Talend Data Fabric »
ArmughanRafiq
Enterprise Architect
My experience with the technical support team of Talend MDM Platform was good. The team was responsive and solved my...
Read full review of Talend MDM Platform »
Matej Špik
Senior System Administrator at a tech company
We have contacted their technical support. They are great. They offer very professional help. If I need some...
Read full review of Talend Open Studio »
Anonymous User
Business Analytics at a tech services company
I know the support people personally, so yes, I've contacted them for a few inquiries every now and then. None of...
Read full review of Talend Data Management Platform »
Shanthan Kakulavaram
Software Developer at a tech consulting company
Technical support is good. I would give it a nine out of ten.
Read full review of Talend Data Quality »
Elio-Bonazzi
Developer
The fact that the technical support is out of China means that sometimes the engineers don't have a good command of...
Read full review of Talend Open Studio »
Anonymous User
Principal Consultant at a tech consulting company
Technical support has been quite good. We are very happy with them so far. Of course, they could always be more...
Read full review of Talend Open Studio »
Dries Nuyts
Data Consultant at a tech vendor
My experiences with support have been quite good. I’ve never had issues which weren’t resolved, or where I had the...
Read full review of Talend Data Quality »
Anonymous User
Expert Consultant CRM at a tech services company
I have not used the support from Talend Open Studio.
Read full review of Talend Open Studio »
Karthik Babu
Senior Consultant at a tech services company
I have not needed the technical support.
Read full review of Talend Data Quality »
Anonymous User
Systems Integration Specialist at a university
I really haven't reached out to technical support. I've been just doing it on my own, going through forums, blogs,...
Read full review of Talend Data Management Platform »
Krishna Ghanta
Managing Partner at Vertiv
Technical support is average. I would rate them 3.5 out of 5.
Read full review of Talend Data Management Platform »
R7634n
Senior Big Data and Integration Consultant at a tech services company
Technical support is great. The moment you raise a ticket, depending on what SLA you have, they tend to respond...
Read full review of Talend Open Studio for MDM »
Olfa Boudakim
BI developer at a comms service provider
As it's open-source, there is no commercial support. We just use the forums and ask the community when we need help.
Read full review of Talend Open Studio »
Anonymous User
IT Manager at a tech services company
Customer Service: N/A Technical Support: N/A
Read full review of Talend Data Management Platform »
MAHMOUD MOHAMMED ABDELAZIZEITA
Software Engineer at Higher Colleges of Technology
I did not contact Talend technical support.
Read full review of Talend Data Management Platform »
Anonymous User
Developer
Customer Service: Excellent Technical Support: Excellent
Read full review of Talend Data Quality »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.