Compare BlackStratus vs Exabeam

BlackStratus

Exabeam

Based on 228 reviews.

Sample Customers

LogRhythm SIEM

Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill

Exabeam

Hulu, ADP, Safeway, BBCN Bank

Popular Solutions

LogRhythm SIEM

10 reviews

Exabeam

11 reviews

LogRhythm UEBA [EOL]

2 reviews

Top Industries

No Data Available

Construction Company

14%

Financial Services Firm

11%

Outsourcing Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

SumitKumar20
Security Engineer at Granicus Inc.
The use case for LogRhythm SIEM is to ensure log retention is the primary focus and meets project requirements. Every...
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Venda E
Cloud Option Engineer at a tech vendor
My main use case for LogRhythm UEBA [EOL] is detecting insider threats and anomalous user behavior, and I rely on it...
Read full review of LogRhythm UEBA [EOL] »
AshishDubey
Product manager at Tata Communications Ltd
Right now, in our company's back-end, we use a platform from an MSSP that provides LogRhythm. Our site was initially...
Read full review of LogRhythm Axon [EOL] »
Anonymous User
Enterprise Account Manager South at a outsourcing company
I have been using Exabeam Fusion SIEM for about a year because it is the newer cloud native based solution with user...
Read full review of Exabeam »
SumitRangari
Pan India IT Infrastructure Management / End-user Services at Tata Group
We have outsourced our SIEM solutions at the moment, and we are using it.We have been using LogRhythm in our...
Read full review of NetMon »

Review 1 of 5

Customer Service

No Data Available

Muhammad Ahtsham
Information Security Engineer at RapidCompute
The technical support is responsive and always resolves our issues.
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AYOUB ECH-CHKAF
Security Operations Center Analyst (L2 at Thales
The solution's technical support team is good.
Read full review of Exabeam »
Joseph W.
System Administrator at GOLDENWEST FEDERAL CREDIT UNION
Initially, tech support was a solid ten out of ten when we first started. Over the last couple of years, they have...
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Mohammed Jamous
Chief Information Technology Officer at a insurance company
I rate LogRhythm support 10 out of 10.
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Mokhammad Rakhman
Product Development - Security Solutions Manager at Aplikanusa Lintasarta
Customer support is very helpful and effectively solves my problems.
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HananSyed
Cyber Security Consultant at Mideast Data Systems
We have contacted technical support. On a scale from one to ten, I would rate them a six. They respond but it's...
Read full review of LogRhythm UEBA [EOL] »
SANJAI BOSCO
Technology Solutions Head at MANTRA TECHNOLOGIES LTD
The support is quite good. We haven't had any challenges. Initially, there was something that they requested, so we...
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Kevin Merolla
Global Security Manager at Chart Industries Inc
Customer Service: I can't say enough about LogRhythm's tech teams, the staff, the SEs, and even my CRM. They have all...
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Anonymous User
Senior Network Systems Engineer at a non-profit
We had one issue, self-inflicted wound. We were capturing too many active logs and not archiving them off. We went...
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JimMohr
Principal Security Analyst at a healthcare company
Oh, tech support's good. We generate a lot of tickets. Anything from log, sometimes the vendors will enrich their...
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Avraham Sonenthal
Senior Network Engineer at a government
I don't like their support. If you go on their website and you want to get a training video for how to do X then...
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Anonymous User
Senior Security Analyst at a energy/utilities company
I have used a lot of tech support, and I think it's the best out of other SIEMs that I have worked with: McAfee ESM...
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Anonymous User
Senior Information Security Manager
Customer Service: The customer service teams is excellent and have they resolved anything we have thrown at them in a...
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Anonymous User
Chief Security Officer at Optomany
The feedback I get from the analysts in the team is the first-line support is your traditional first line support,...
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Anonymous User
VP, Information Security Officer
Customer Service: It's the best there is. Technical Support: It's the best there is.
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Anonymous User
Senior Security Engineer at a healthcare company
We have used technical support in the past and it hasn't been an issue. They get back with us fairly quickly. Great...
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Anonymous User
SYM Engineer Specialist at FIS
Great. They respond quickly and are very knowledgeable and they also allow us to be hands-on. Instead of them doing...
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Anonymous User
Information Security Officer, Network Analyst at a university
Their technical support is good. They are pretty quick at working with us. I would give them an eight out of ten. I...
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Hanan Syed
Senior Cyber Cons at MDS
LogRhythm UEBA's technical support is slow.
Read full review of LogRhythm UEBA [EOL] »
Anonymous User
Sr Manager - Information Security at a computer software company
The support team helps us a lot.
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Anonymous User
Product Technical Manager at a tech company
The technical support is excellent. You can find many pre-built rules, visualization dashboards, or the Kibana...
Read full review of NetMon »
Anonymous User
Technical Architect at a financial services firm
As far as technical support, professional support, and overall organizational support, LogRhythm has probably been...
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Anthony Workman
Enterprise Information Technology Security Engineer at a government
So far, the technical support has been good.
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Anonymous User
Information Security Officer at a insurance company
As the Security Officer of the organization, I don't have to interact with them directly. My team has found that...
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Anonymous User
Threat And Awareness Manager at a tech services company
A couple of the team do tend to find that certainly the initial contact with support slows things down a little bit....
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Anonymous User
IT Security Analyst at a financial services firm
I have used the tech support and think they are great. I have many vendors that I deal with for other tools and hands...
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Anonymous User
Sec Eng at a financial services firm
There were a lot of support calls we went through, and they would tweak and change a few settings here and there....
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Anonymous User
Security Consultant and Co-Founder at a tech consulting company
The UK-based technical support is good, and the engineering and lab teams based in the US are great.
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Anonymous User
Systems Administrator at a financial services firm
I have mixed feelings. We have had some issues with their internal support. We lost our ability to access the support...
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Anonymous User
Security Advisor at a manufacturing company
I don't use it. My cohort, who is more of the SIEM admin, he uses it quite a bit. I think he's happy with it, as far...
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Review 1 of 30

Technical Support

No Data Available

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