Compare Bitdefender vs Menlo Security

Bitdefender

Based on 66 reviews.

Menlo Security

Based on 4 reviews.

Sample Customers

Popular Solutions

Bitdefender GravityZone Ultra

22 reviews

Bitdefender GravityZone Enterprise Security

9 reviews

Bitdefender GravityZone Elite

6 reviews

Menlo Security Secure Web Gateway

3 reviews

Menlo Security Remote Browser Isolation

1 reviews

Top Industries

Comms Service Provider

36%

Computer Software Company

14%

Government

Insurance Company

Comms Service Provider

21%

Computer Software Company

19%

Financial Services Firm

11%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Kevin Mabry
CEO at Sentree Systems, Corp.
We are using the recent, most current version. I use it for security purposes of the endpoints and primarily use it...
Read full review of Bitdefender GravityZone Enterprise Security »
Saijeet Kalpoth
Regional Manager at Informa Solutions Pte Ltd
Bitdefender GravityZone Ultra Plus is very similar to SentinelOne, for example, it protects against malware and other...
Read full review of Bitdefender GravityZone Ultra Plus »
Robert Nevans
CEO at CSToday
We deploy GravityZone endpoint protection from the admin to every in-office machine, every utility machine, and then...
Read full review of Bitdefender GravityZone Ultra »
Anonymous User
Director of Information Technology - Systems Architect at a financial services firm

Read full review of Bitdefender MDR »
Victor Odoyo
Director at Kisii County Government
We've been using it for endpoint protection. We're using this solution to protect our endpoint devices e.g. laptops,...
Read full review of Bitdefender GravityZone Elite »

Review 1 of 5

Olivier DALOY
Group Information Systems Security Director - CISO at Faurecia
We use it to secure the internet connection of all of our users, ensuring that they can connect as transparently as...
Read full review of Menlo Security Secure Web Gateway »
Gerard GLOWKA
Senior Consultant at AIE IO
Menlo Security RBI is mainly used to do basic cloud migrationary technologies.
Read full review of Menlo Security Remote Browser Isolation »

Review 1 of 2

Customer Service

Jay Barwick
Vice President of Operations at River Mill Data Management, LLC
I have only had to contact customer service once regarding some questions regadrding my renewal date. I have never...
Read full review of Bitdefender GravityZone Enterprise Security »
Kevin Mabry
CEO at Sentree Systems, Corp.
I haven't had much of a problem with technical support. I haven't worked with them that much, but their tech support...
Read full review of Bitdefender GravityZone Enterprise Security »
Abdi-Hamid Hassan
Innovation & Development Support at BROOKSIDE DAIRY LTD
Technical support has been stable. I have not even had to interact with the technical team of Bitdefender. It has...
Read full review of Bitdefender GravityZone Enterprise Security »
Saijeet Kalpoth
Regional Manager at Informa Solutions Pte Ltd
Technical support for Bitdefender GravityZone Ultra Plus is good enough.
Read full review of Bitdefender GravityZone Ultra Plus »
David Alfonso
Cybersecurity Analyst & System Engineer at Compucare Systems Inc
The support from Bitdefender could be improved. Last year the support was really slow. When you sent a ticket they...
Read full review of Bitdefender GravityZone Ultra »
Just Asking
Owner at FirewallHire.com
I can't comment on my experience with customer service and support because we have our own local support.
Read full review of Bitdefender GravityZone Ultra »
Subbu Madhira
CEO at OmniNet Systems
Technical support is pretty good. They respond. You also have a lot of self-paced documents available, which means...
Read full review of Bitdefender MDR »
ChandanMunshi
Chief Technical Officer at Provision Technologies LLP
I rate the technical support an eight out of ten.
Read full review of Bitdefender GravityZone Enterprise Security »
SimonClark
Cyber Security Advisor - Director at Fort Net UK
We handle the majority of tech support. I have firsthand knowledge of it. They're responsive, intelligent, and...
Read full review of Bitdefender GravityZone Ultra »
George Hadjimavros
Information Technology Infrastructure Manager at a financial services firm
The technical support including documentation for Bitdefender GravityZone Enterprise Security is quite good.
Read full review of Bitdefender GravityZone Enterprise Security »
Troy Ferraris
Managing Director at TEPSA (Pty) Ltd
We carry out all the support on behalf of the company. There are five short, simple videos that explain step by step...
Read full review of Bitdefender GravityZone Ultra »
Robert Nevans
CEO at CSToday
The technical support is amazing. It's pretty much instantaneous. We've very satisfied with the level of service we...
Read full review of Bitdefender GravityZone Ultra »
DavidNeel
Chief Technology Officer at a computer software company
The technical support is average. They were not any better or worse than any other endpoint protection support...
Read full review of Bitdefender GravityZone Enterprise Security »
Ray Cool
CEO at PBSI Technology Solutions
We handle technical support for the clients. They don't go through Bitdefender, they come to us.
Read full review of Bitdefender GravityZone Enterprise Security »
Mohamed Berawy
Technical Team Leader at ValueSYS
We have been in touch with technical support from time to time, although they have been minor issues related to the...
Read full review of Bitdefender GravityZone Ultra »
Ian Skibbe
Channel Manager at a tech services company
The outreach from support was a bit bad according to their plan, but we've got two people here that manage and...
Read full review of Bitdefender GravityZone Ultra »
Anonymous User
Systems Engineer at a tech services company
While technical support is great, it could be faster.
Read full review of Bitdefender Sandbox Analyzer »
Anonymous User
Co-Founder & Managing Director at a tech services company
My experience with Bitdefender support has been good so far.
Read full review of Bitdefender GravityZone Ultra »
Anonymous User
Security Technician
I was in a daily rush and was put in touch with people who were selling the solution, so I was not left with a good...
Read full review of Bitdefender GravityZone Ultra »
Maria João Teixeira
Commercial Manager at Ingecom
I've dealt with support several times. In some cases, when the cases are more complicated, it takes too much time to...
Read full review of Bitdefender GravityZone Ultra »
Anonymous User
CEO at a manufacturing company
Their support can be improved a little bit. Sometimes, their support is not as simple and easy to deal with as we'd...
Read full review of Bitdefender MDR »
Manny Singh Lubana
Manager, Information Security at Hyundai Capital America
I think there is room for improvement for technical support. Although they've been great, honestly, I do see a...
Read full review of Bitdefender GravityZone Ultra »
Anonymous User
Information technologies at a financial services firm
We had issues with technical support. They kept saying that they were helping, but in reality, on the ground, we had...
Read full review of Bitdefender GravityZone Ultra »
Anonymous User
Datacenter Engineer at a university
Technical support has been good. They are kind and respect our issues. I have received the help I need.
Read full review of Bitdefender GravityZone Ultra »
Anonymous User
Internal IT manager at a tech services company
I've not really had any issues, and therefore I've not really spoken with any support in regards to our system.
Read full review of Bitdefender GravityZone Ultra »
Anonymous User
Managed IT Services Provider at a tech services company
I have contacted technical support on a couple of occasions. While it takes a bit of time to receive a response, this...
Read full review of Bitdefender GravityZone Ultra »
Victor Odoyo
Director at Kisii County Government
The technical support was on point.
Read full review of Bitdefender GravityZone Elite »
Fathi BenNasr
Chief security officer at a transportation company
The technical support of Bitdefender GravityZone Elite is excellent. We are a French-speaking country, we have...
Read full review of Bitdefender GravityZone Elite »
Anonymous User
IT Manager at voluntis
I have contacted technical support in the past. I was very stuck when we started a project in terms of the...
Read full review of Bitdefender GravityZone Ultra »
Anonymous User
Owner at a tech services company
Bitdefender has very good technical support because all you need to do is send an email to support and in less than...
Read full review of Bitdefender GravityZone Ultra »

Review 1 of 30

Anonymous User
VP of IT and Security at a financial services firm
Early on, when we were first rolling it out, we did work with them. We've had a couple of questions here or there...
Read full review of Menlo Security Secure Web Gateway »
Reviewer0374529
Chief Technology Officer at a financial services firm
The technical support is excellent. I would rate them as 10 out of 10. There have been very few problems or bits of...
Read full review of Menlo Security Secure Web Gateway »

Review 1 of 2

Technical Support

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