Compare Bitdefender vs McAfee

Bitdefender

Based on 68 reviews.

McAfee

Based on 235 reviews.

Latest Research

McAfee MVISION Endpoint vs. Bitdefender GravityZone Enterprise Security

Updated: November 2022

McAfee MVISION Endpoint vs. Bitdefender GravityZone Elite

Updated: November 2022

Sample Customers

Bitdefender GravityZone Ultra

Mentor Graphics, Rudersdal Kommune

Bitdefender GravityZone Ultra Plus

Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe

Bitdefender Hypervisor Introspection

Kansas Development Finance Authority (KDFA), Quilvest

Bitdefender GravityZone Enterprise Security

SambaSafety, Morefield Communications, Northstar Ltd., Citrix, Greenman-Pedersen

Bitdefender GravityZone Elite

Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe

Bitdefender Security for AWS

Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe

Bitdefender Sandbox Analyzer

Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe

McAfee MOVE AntiVirus

Kleberg Bank, Sicredi, Seagate, Loop Technology, Vidant Health, Xcel Energy, Cook County, Berkshire Health Systems, Mauser, China Pacific Insurance, Cologne-Bonn Airport, Bank Central Asia, Boston Medical Center, Boston Scientific

McAfee Advanced Threat Defense

The Radicati Group, Florida International University, MGM Resorts International, County Durham andDarlington NHS Foundation Trust

McAfee Active Response

Liquor Control Board of Ontario

McAfee MVISION Endpoint Detection and Response

Sutherland Global Services

Popular Solutions

Bitdefender GravityZone Ultra

21 reviews

Bitdefender GravityZone Enterprise Security

9 reviews

Bitdefender GravityZone Elite

8 reviews

McAfee MOVE AntiVirus

51 reviews

McAfee MVISION Endpoint

13 reviews

McAfee Total Protection for Data Loss Prevention

13 reviews

Top Industries

Comms Service Provider

33%

Computer Software Company

14%

Government

Insurance Company

Computer Software Company

21%

Comms Service Provider

21%

Government

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Robert Nevans
CEO at CSToday
We deploy GravityZone endpoint protection from the admin to every in-office machine, every utility machine, and then...
Read full review of Bitdefender GravityZone Ultra »
Saijeet Kalpoth
Regional Manager at Informa Solutions Pte Ltd
Bitdefender GravityZone Ultra Plus is very similar to SentinelOne, for example, it protects against malware and other...
Read full review of Bitdefender GravityZone Ultra Plus »
Kevin Mabry
CEO at Sentree Systems, Corp.
We are using the recent, most current version. I use it for security purposes of the endpoints and primarily use it...
Read full review of Bitdefender GravityZone Enterprise Security »
Anonymous User
Director of Information Technology - Systems Architect at a financial services firm

Read full review of Bitdefender MDR »
Victor Odoyo
Director at Kisii County Government
We've been using it for endpoint protection. We're using this solution to protect our endpoint devices e.g. laptops,...
Read full review of Bitdefender GravityZone Elite »

Review 1 of 5

Massimo Biccini
Cyber Security Consultant & Presale at Innovery
I have a project with McAfee and a customer to deploy and roll out the solution for ADR and other components from the...
Read full review of McAfee Complete Data Protection »
Anonymous User
Tech Lead at a tech services company
Presently, I am using the Threat Intel solution for reputation checks in our daily SOC operations and threat hunting....
Read full review of McAfee Global Threat Intelligence »
Anonymous User
Managing Director at a consultancy
We primarily use the solution for threat detection response for mobile devices. That includes malware, antivirus,...
Read full review of McAfee MVISION Mobile »
Anonymous User
Information Technology Infrastructure Engineer at a tech services company

Read full review of McAfee MOVE AntiVirus »
Anonymous User
Technical Presales Consultant/ Engineer at a wholesaler/distributor
MVISION Endpoint is the management software for McAfee that manages the Windows Defender. It manages the Windows...
Read full review of McAfee MVISION Endpoint »

Review 1 of 5

Customer Service

Saijeet Kalpoth
Regional Manager at Informa Solutions Pte Ltd
Technical support for Bitdefender GravityZone Ultra Plus is good enough.
Read full review of Bitdefender GravityZone Ultra Plus »
Abdi-Hamid Hassan
Innovation & Development Support at BROOKSIDE DAIRY LTD
Technical support has been stable. I have not even had to interact with the technical team of Bitdefender. It has...
Read full review of Bitdefender GravityZone Enterprise Security »
Cristian Raiescu
Senior Managing Partner at INTERCLOUD SRL
The support from Bitdefender GravityZone Elite could be better. I rate the support from Bitdefender GravityZone Elite...
Read full review of Bitdefender GravityZone Elite »
George Hadjimavros
Information Technology Infrastructure Manager at a financial services firm
The technical support including documentation for Bitdefender GravityZone Enterprise Security is quite good.
Read full review of Bitdefender GravityZone Enterprise Security »
Ray Cool
CEO at PBSI Technology Solutions
We handle technical support for the clients. They don't go through Bitdefender, they come to us.
Read full review of Bitdefender GravityZone Enterprise Security »
DavidNeel
Chief Technology Officer at a computer software company
The technical support is average. They were not any better or worse than any other endpoint protection support...
Read full review of Bitdefender GravityZone Enterprise Security »
Muhammad-Imran
Deputy I.T. Manager at a non-tech company
We did not have good experiences with technical support. They never replied or responded to our queries over the...
Read full review of Bitdefender Hypervisor Introspection »
Robert Nevans
CEO at CSToday
GravityZone support is excellent. They're always right. I had to swallow my pride because twice I thought I was...
Read full review of Bitdefender Sandbox Analyzer »
Kevin Mabry
CEO at Sentree Systems, Corp.
I haven't had much of a problem with technical support. I haven't worked with them that much, but their tech support...
Read full review of Bitdefender GravityZone Enterprise Security »
Mihail Andries
CISO at BRD-Groupe Societe Generale SA
The guys are very responsive, even careful. Even though we did not ask particular questions, they asked us if we had...
Read full review of Bitdefender GravityZone Ultra »
ChandanMunshi
Chief Technical Officer at Provision Technologies LLP
I rate the technical support an eight out of ten.
Read full review of Bitdefender GravityZone Enterprise Security »
Chirosca Alecsandru
Owner and business consultant at networks srl
We have been in contact with technical support for one only issue, and it was solved after our second interaction...
Read full review of Bitdefender GravityZone Ultra »
Anonymous User
Co-Founder & Managing Director at a tech services company
My experience with Bitdefender support has been good so far.
Read full review of Bitdefender GravityZone Ultra »
Anonymous User
Security Technician
I was in a daily rush and was put in touch with people who were selling the solution, so I was not left with a good...
Read full review of Bitdefender GravityZone Ultra »
Fathi BenNasr
Chief security officer at a transportation company
The technical support of Bitdefender GravityZone Elite is excellent. We are a French-speaking country, we have...
Read full review of Bitdefender GravityZone Elite »
Anonymous User
CEO at a manufacturing company
Their support can be improved a little bit. Sometimes, their support is not as simple and easy to deal with as we'd...
Read full review of Bitdefender MDR »
Brent Lindke
Co-Owner at BizTech Plus
We have been very happy with Bitdefender GravityZone Elite technical support. With the initial setup, we only had one...
Read full review of Bitdefender GravityZone Elite »
Anonymous User
Telecommunications and Infrastructure Manager at a manufacturing company
We've never had to reach out to technical support. That's due to the fact that we haven't run into any issues at all....
Read full review of Bitdefender GravityZone Ultra »
Anonymous User
Director, Information Technology at a tech services company
I've had a couple, probably two or three interactions with their tech support. Suppose I were to give them a grade,...
Read full review of Bitdefender Sandbox Analyzer »
Anonymous User
Junior Network Engineer at a tech services company
I would rate the level of technical support at nine out of 10. Their support was very responsive to our inquiries and...
Read full review of Bitdefender GravityZone Ultra »
Manny Singh Lubana
Manager, Information Security at Hyundai Capital America
I think there is room for improvement for technical support. Although they've been great, honestly, I do see a...
Read full review of Bitdefender GravityZone Ultra »
Mohamed Hekal
IT Manager at Esnad
The technical support for this solution is good but could be improved for Arabic countries.
Read full review of Bitdefender GravityZone Ultra »
Anonymous User
Owner at a tech services company
Bitdefender has very good technical support because all you need to do is send an email to support and in less than...
Read full review of Bitdefender GravityZone Ultra »
Anonymous User
Managed IT Services Provider at a tech services company
I have contacted technical support on a couple of occasions. While it takes a bit of time to receive a response, this...
Read full review of Bitdefender GravityZone Ultra »
Anonymous User
Information Security Manager at a financial services firm
They are responsive and provide you the solution with 24 hours (Depends on Time Zone).
Read full review of Bitdefender GravityZone Ultra »
Anonymous User
Director, Information Technology at a tech services company
I have been in contact with technical support a few times. They are not the worst or the best. They provide an...
Read full review of Bitdefender GravityZone Ultra »
Anonymous User
Systems Engineer at a tech services company
The speed of technical support should be addressed.
Read full review of Bitdefender GravityZone Ultra »
Anonymous User
Internal IT manager at a tech services company
I've not really had any issues, and therefore I've not really spoken with any support in regards to our system.
Read full review of Bitdefender GravityZone Ultra »
Maria João Teixeira
Commercial Manager at Ingecom
I've dealt with support several times. In some cases, when the cases are more complicated, it takes too much time to...
Read full review of Bitdefender GravityZone Ultra »
Anonymous User
Head of IT Department at a transportation company
Technical support is a nine out of 10.
Read full review of Bitdefender GravityZone Ultra »

Review 1 of 30

Sanjit Achary
Senior Manager at a tech services company
We've been in touch with technical support in the past. They've been quite good. We've been satisfied with their...
Read full review of McAfee ePolicy Orchestrator »
Shreyansh Sharma
Instrument and Control Engineer at a energy/utilities company
We have found the technical support to be very helpful. They are responsive and available when we need them to help...
Read full review of McAfee ePolicy Orchestrator »
Ritchelle Cortez
Technical Presales Consultant - Solutions Architect at Nexus Technologies,Inc.
My personal experience with technical support is limited, but we have a good working relationship with them. In the...
Read full review of McAfee MVISION Endpoint »
Selina Aldefolla
Information Security Officer at a healthcare company
The technical support is fast and they have been helpful in resolving our issues.
Read full review of McAfee ESM »
Meleria Mangaring
Systems Engineer at Trends and Technologies, Inc
I haven't had any experience with technical support. I'm working as a presales engineer, however, I have colleagues...
Read full review of McAfee MVISION Endpoint »
Craig Meads
Managing Director at Computer Wise
I would rate technical support at a ten out of ten. They have been great. We have found them to be helpful and...
Read full review of McAfee MVISION Endpoint »
Manoj Nair
Tech consultant at select softwares
Top notch . Im in Inda and we have the tech support centre running out of Bangalore
Read full review of McAfee Advanced Threat Defense »
Vishal Khare
IT manager at a wholesaler/distributor
The technical support is good.
Read full review of McAfee MOVE AntiVirus »
Chuck Bartenbach
CISO at W.L.Gore
I would rate technical support very well.
Read full review of McAfee Advanced Threat Defense »
Gustavo Vila Verde
Sales Engineer at a tech vendor
Levels two and three of tech support is very good.
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Anonymous User
Manager Pre-Sales (ICT) at CNS Engineering
The technical support is great, they provide good service.
Read full review of McAfee MOVE AntiVirus »
Anonymous User
Lead IT Specialist at a tech services company
When you first contact technical support, they simply show you articles. It is only after it is escalated that a...
Read full review of McAfee MOVE AntiVirus »
AmerAlkhawaldeh
Account manager
I got in touch with the support team for McAfee Complete Data Protection about certain cases such as enhancement...
Read full review of McAfee Complete Data Protection »
Anonymous User
Junior Product Consultant at a tech services company
Their technical support is good. It is better than Symantec.
Read full review of McAfee Network Security Platform »
Sabina C
Sr. IT Business Analyst at Citigroup
I didn't need to contact technical support for McAfee Total Protection.
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Application Programmer (Infrastructure and OA support) at a government
We have raised support cases to McAfee and they responded in a professional and helpful manner and completed with...
Read full review of McAfee Complete Data Protection »
Anonymous User
Technical Lead at a financial services firm
The technical support has been good.
Read full review of McAfee MOVE AntiVirus »
Anonymous User
Implementation Engineer at a tech vendor
I have contacted technical support and they were very helpful. They resolved the queries on time.
Read full review of McAfee MOVE AntiVirus »
Anonymous User
Information Security Engineer at a tech services company
When we've had issues in the past, and, although they ended up solving our problem, we found the response time was...
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Information Management Specialist at a government
I've never had to contact technical support. Therefore, I cannot speak to how helpful or responsive they would be.
Read full review of McAfee MOVE AntiVirus »
JonathanChawatama
IT Security Consultant at ZOL Zimbabwe
I'd rate technical support seven out of ten. Every year we have to go through product certifications, so we hardly...
Read full review of McAfee Complete Data Protection »
Anonymous User
Engineering Manager, R&D at a healthcare company
We have a dedicated security team for this solution, so we handle it separately. And if there are any issues with...
Read full review of McAfee MOVE AntiVirus »
Anonymous User
Management Executive at a security firm
The support in South Africa could be much better.
Read full review of McAfee Total Protection for Data Loss Prevention »
Pankaj Nagpal
Chief Information Security Officer at Romsons
This is the worst technical support. Without OEM support, you can't handle this product. OEM support is mandatory,...
Read full review of McAfee MVISION Endpoint Detection and Response »
Anonymous User
Regional Head Customer Experience at a financial services firm
I've never been in touch with technical support. We do have our own internal IT team we would turn to if we ran into...
Read full review of McAfee MOVE AntiVirus »
IT7b60
IT at a security firm
Technical support was helpful for what I needed.
Read full review of McAfee Advanced Threat Defense »
Anonymous User
Senior Security Specialist at a manufacturing company
Sometimes, they have been helpful, and sometimes, they drag their feet, and it takes days to fix an issue.
Read full review of McAfee ESM »
Anonymous User
Information Security Team Leader at a tech services company
We're partners. We often give support to our clients.
Read full review of McAfee Network Security Platform »
AdityaTandon
Owner / Consultant at Digilevers
I have not had any experience with customer service and support.
Read full review of McAfee MVISION Endpoint »
Anonymous User
Project Manager at a tech services company
We have not contacted technical support because we are not using this solution. Our customers contact them for support.
Read full review of McAfee MOVE AntiVirus »

Review 1 of 30

Technical Support

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