Compare BeyondTrust vs HashiCorp

BeyondTrust

Based on 77 reviews.

HashiCorp

Based on 19 reviews.

Latest Research

HashiCorp Vault vs. BeyondTrust Password Safe

Updated: September 2022

HashiCorp Vault vs. BeyondTrust DevOps Secrets Safe

Updated: September 2022

BeyondTrust Password Safe vs. HashiCorp Vault

Updated: September 2022

Overview

BeyondTrust is an American company that develops, markets, and supports a family of privilege identity management and vulnerability management products for UNIX, Linux, Windows and Mac OS operating systems. BeyondTrust was originally founded in 2006 and provided Least Privilege Management software for the Microsoft Windows OS, before UNIX vendor Symark acquired BeyondTrust in 2009 and adopted BeyondTrust as the new company name.

Information Not Available

Sample Customers

BeyondTrust Password Safe

Aera Energy LLC, Care New England, James Madison University

BeyondTrust DevOps Secrets Safe

Starbucks, Ebay, CSC, RBC, Williams-Sonoma, Carbonite

HashiCorp Vault

Adobe, SAP Ariba, Citadel, Spaceflight, Cruise

Popular Solutions

BeyondTrust Privileged Remote Access

14 reviews

BeyondTrust Remote Support

10 reviews

BeyondTrust Endpoint Privilege Management

6 reviews

HashiCorp Terraform

9 reviews

HashiCorp Vault

5 reviews

HashiCorp Consul

1 reviews

Top Industries

Comms Service Provider

19%

Computer Software Company

16%

Financial Services Firm

Government

Comms Service Provider

20%

Computer Software Company

18%

Financial Services Firm

14%

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Rich Longo
Vice President of Sales at ServicePro
We used it all the time in my previous organization. We don't use these tools here in my current organization. We...
Read full review of BeyondTrust Remote Support »
Yacov Ben-Moshe
Software Consultant at a financial services firm
We are using BeyondTrust DevOps Secrets Safe for all the security, such as logins, minimum privileges, Safe, and VPN.
Read full review of BeyondTrust DevOps Secrets Safe »
Anonymous User
PAM Architect at a tech services company
It is used primarily to adhere to SOC compliance and to provide what we call user/administrator segregation. We are...
Read full review of BeyondTrust Password Safe »
Anonymous User
IT Specialist at a comms service provider

Read full review of BeyondTrust Privileged Remote Access »
Anonymous User
Sr. Manager Cyber Security at a manufacturing company
Its use cases are mostly around all the 65,000 endpoints. The use cases are mostly for privileged access and the...
Read full review of BeyondTrust Endpoint Privilege Management »

Review 1 of 5

Kerrigon Isaacs
Security Engineer at a computer software company

Read full review of HashiCorp Consul »
Anonymous User
Project Manager at a comms service provider
We're a VoIP service provider, and we have a lot of particular requirements. Whatever we use must have a RESTful API....
Read full review of HashiCorp Vault »
VSRV Raghavan
Partner & principal technologist at SwanSpeed Consulting

Read full review of HashiCorp Terraform »

Review 1 of 3

Customer Service

Lance Jones
Information Technology Operations Manager at a educational organization
I have used their support. Every time I've used it, they have been very useful and beneficial. It has not been one of...
Read full review of BeyondTrust Privileged Remote Access »
Aaron Margerum
Systems Engineer at NRC
Whenever I call Bomgar support, they provide AAA support. Based on the products I have used, they are one of the best...
Read full review of BeyondTrust Privileged Remote Access »
Chase Cole
Sr. Systems Administrator at Rayburn Electric
The technical support has been okay. There have not been too many inquiries. I have asked questions from a developer...
Read full review of BeyondTrust Privileged Remote Access »
Hahn Rolf
CEO at MICRODYN AG
They have really great support. If you have to call, for example, someone at Microsoft, you need to wait in a queue...
Read full review of BeyondTrust Privileged Remote Access »
Yacov Ben-Moshe
Software Consultant at a financial services firm
We had some issues with the solution and once we contacted support they eventually solved the problem. They could...
Read full review of BeyondTrust DevOps Secrets Safe »
Adhiseshan Gunasekaran
Technical Lead at a financial services firm
I would rate technical support as nine out of ten. Technical support is really good. If we need help, we contact...
Read full review of BeyondTrust Password Safe »
Akash Jogbond
Team Lead at Foresight Software Solutions
I've used technical support in the past. The product was initially developed by Avecto. Then BeyondTrust purchased...
Read full review of BeyondTrust Endpoint Privilege Management »
AslamImroze
Technical Manager at Gulf IT
There are chances some customer might give very negative feedback. Firstly, we think that they are extremely good in...
Read full review of BeyondTrust Endpoint Privilege Management »
Justin Glasscock
Privilege Access Management Consultant at Integral Partners LLC
I would say five their support team has always been very helpful and timely.
Read full review of BeyondTrust Remote Support »
Kevin Baldwin
PC Technician at Cape Fear Community College
We rarely need support for anything, but when we do, they are on it and always helpful.
Read full review of BeyondTrust Remote Support »
PeterNguyen
PAM Consultant at a insurance company
Their documentation is not very detailed. A lot of time, we have to go through their professional service. We do get...
Read full review of BeyondTrust Password Safe »
Anonymous User
PAM Architect at a tech services company
I have interacted with them intimately and regularly. I would rate them a 10 out of 10 because they have not just...
Read full review of BeyondTrust Password Safe »
Prithivi R.
Lead consultant at a wholesaler/distributor
Their support is very good. As soon as we log a case, their support engineers respond and help us out. The response...
Read full review of BeyondTrust Privileged Remote Access »
Anonymous User
Cybersecurity Architect at a tech vendor
Their support team is outstanding, really the best in the industry. The support engineers are well-trained and they...
Read full review of BeyondTrust Remote Support »
Anonymous User
Team Lead, Network Infrastructure Business at a tech services company
We have been in touch with technical support and we are satisfied with them.
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
Sr. CyberArk Consultant
Everybody's technical support isn't great so it's as good as anybody else's.
Read full review of Leiberman RED Identity Management [EOL] »
Anonymous User
Online Banking Product Development and Testing Manager at a financial services firm
Customer Service: 10 out of 10. They have great participation, knowledge, ownership and communication. Technical...
Read full review of BeyondTrust Remote Support »
Anonymous User
Cybersecurity Architect at a tech vendor
This product is backed up by excellent, very knowledgeable support.
Read full review of BeyondTrust Privileged Remote Access »
Anonymous User
It Manager
Their customer support is very good. They are quick, knowledgeable, and helpful.
Read full review of BeyondTrust Privileged Remote Access »
Anonymous User
Information Security & PreSales Officer at a tech services company
Until now, there hasn’t been local direct support in Australia, so any support has to be raised via email and there...
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
Senior Account Executive at a tech services company
The technical support is excellent. Bomgar also offers a very rich, technical documents website online. Their support...
Read full review of BeyondTrust Remote Support »
Anonymous User
Information Security Manager at a financial services firm
With the exception of Macs, technical support is very helpful.
Read full review of Leiberman RED Identity Management [EOL] »
Anonymous User
IAM Senior Solutions Architect at a tech services company
I used to work there. I know this stuff by heart, so I don't need to call them.
Read full review of BeyondTrust Privileged Remote Access »
Anonymous User
Sr Platform Engineer at a construction company
Technical support is mostly good.
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
Director CTO Office at a tech services company
I don't deal with technical support but I haven't heard any complaints. I think they're okay.
Read full review of BeyondTrust Remote Support »
Anonymous User
Systems Administrator at CityServiceValcon
Support is very responsive and great to work with. It is not common to need support very often. The product does not...
Read full review of BeyondTrust Remote Support »
Anonymous User
IT Specialist at a comms service provider
I would like to differentiate the implementation team and the technical support as they are two separate entities....
Read full review of BeyondTrust Privileged Remote Access »
Anonymous User
Sr. Manager Cyber Security at a manufacturing company
Their support line is good. They're familiar with the product, and they have expertise with the product. So far, any...
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
Tech Support Manager at a retailer
Customer Service: 10++++ Technical Support: 10++++++
Read full review of BeyondTrust Remote Support »
Anonymous User
Head of Communications at Stadt Winterthur
We deal with a person from the vendor to handle our maintenance, and we never have to contact technical support...
Read full review of BeyondTrust Privileged Remote Access »

Review 1 of 30

Rakib Mahmood
Chief Technology and Strategy Officer at The White House
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
RamanaBhavaraju
Founder & Principal Architect at NCompas Business Solutions Inc.
The technical support is pretty good.
Read full review of HashiCorp Vault »
Mohamed Anees
Lead DevOps Engineer at Etisalat
I have never contacted HashiCorp support directly because, so far, I haven't had to.
Read full review of HashiCorp Vault »
ArpanBalpande
Senior Information Technology System Analyst at YAUSH Technologies
We did interact with their technical support. It was easy to schedule a call with them. It was also easy to contact...
Read full review of HashiCorp Terraform »
Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
Ruwan Senarathne
Technical Lead at Fortude.co
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »
Maxim-Chepukov
DevOps Engineer at IOTANS
I have not used the technical support from HashiCorp Terraform.
Read full review of HashiCorp Terraform »
PradeepEppalli
Cloud & DevOps Architect at Accenture
It would be great to have faster resolution of instances where there are bugs in the system.
Read full review of HashiCorp Terraform »
OmerMizrahi
DevOps Engineer at BioCatch
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »
Chendrayan Venkatesan
Cloud Automation Engineer at Shell
Technical support is offered by HashiCorp, but we can't call HashiCorp for technical support because we don't...
Read full review of HashiCorp Terraform »
Anonymous User
Senior DevOps/Build Engineer at a tech services company
As the solution is open source, support is community based.
Read full review of HashiCorp Terraform »
Anonymous User
Project Manager at a comms service provider
I never needed to contact their technical support. We were a potential client, and they were setting up meetings, and...
Read full review of HashiCorp Vault »
ManishKumar10
Cloud Architect
We didn't deal too much with technical support. Largely, we would do any repairs by looking at the documentation on...
Read full review of HashiCorp Vault »
Satty
Cloud Solutions Architect
Because I am using the open-source version, I have not contacted technical support.
Read full review of HashiCorp Vault »

Review 1 of 14

Technical Support

No Data Available

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