Compare BeyondTrust vs HashiCorp

BeyondTrust

Based on 128 reviews.

HashiCorp

Based on 92 reviews.

Latest Research

Buyer's Guide

BeyondTrust Password Safe vs. HashiCorp Vault

December 2025

HashiCorp Vault vs. BeyondTrust Password Safe

Updated: December 2025

Buyer's Guide

BeyondTrust Password Safe vs. HashiCorp Vault

December 2025

BeyondTrust Password Safe vs. HashiCorp Vault

Updated: December 2025

Overview

BeyondTrust is an American company that develops, markets, and supports a family of privilege identity management and vulnerability management products for UNIX, Linux, Windows and Mac OS operating systems. BeyondTrust was originally founded in 2006 and provided Least Privilege Management software for the Microsoft Windows OS, before UNIX vendor Symark acquired BeyondTrust in 2009 and adopted BeyondTrust as the new company name.

Information Not Available

Sample Customers

BeyondTrust Endpoint Privilege Management

Aera Energy LLC, Care New England, James Madison University

BeyondTrust Privileged Remote Access

Horizon Beverage, Air Liquide, Gateway Bank of Florida

BeyondTrust Password Safe

Aera Energy LLC, Care New England, James Madison University

BeyondTrust DevOps Secrets Safe

Starbucks, Ebay, CSC, RBC, Williams-Sonoma, Carbonite

BeyondTrust Remote Support

InterContinental Hotels Group, Williams-Sonoma Inc., eBay, Carbonite, Computer Sciences Corporation

HashiCorp Vault

Adobe, SAP Ariba, Citadel, Spaceflight, Cruise

Popular Solutions

BeyondTrust Remote Support

2 reviews

BeyondTrust Endpoint Privilege Management

6 reviews

BeyondTrust Password Safe

9 reviews

HashiCorp Terraform

14 reviews

HashiCorp Vault

11 reviews

HashiCorp Cloud Platform (HCP)

10 reviews

Top Industries

Financial Services Firm

15%

Manufacturing Company

11%

Computer Software Company

10%

Government

Financial Services Firm

17%

Computer Software Company

12%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Md Abdul Hakim
System Engineer at a tech services company
In Bangladesh, BeyondTrust Endpoint Privilege Management (EPM) is widely adopted for securing privileged access...
Read full review of BeyondTrust Endpoint Privilege Management »
Hahn Rolf
CEO at a security firm
Normally, my customers use the solution with their internal service desk to support their employees, whether at their...
Read full review of BeyondTrust Remote Support »
PawanShirose
Associate Security Consultant at a tech services company
I am working on both BeyondTrust Password Safe and the PRA (Privileged Remote Access). I have three years plus...
Read full review of BeyondTrust Password Safe »
Anil Kishore
Lead Engg. Information Assurance at a computer software company
The use case for BeyondTrust Privileged Remote Access is to provide access to vendors without a VPN.When...
Read full review of BeyondTrust Privileged Remote Access »
Yacov Ben-Moshe
Contractor at a financial services firm
We are using BeyondTrust DevOps Secrets Safe for all the security, such as logins, minimum privileges, Safe, and VPN.
Read full review of BeyondTrust DevOps Secrets Safe »

Review 1 of 5

Manish Indupuri
senior DevOps engineer at a tech services company
In our organization, we implement HashiCorp Vault to securely manage and centralize all application and...
Read full review of HashiCorp Vault »
Vaishnavi Pramod Isasre
DevOps Cloud Engineer at a consultancy
The usual use cases for HashiCorp Terraform that I work with mostly include automating tasks such as provisioning...
Read full review of HashiCorp Terraform »
Rajib Aich
SR. systems specialists at a financial services firm
My main use case for HashiCorp Cloud Platform (HCP) is that we used HashiCorp Consul and HashiCorp Vault. HashiCorp...
Read full review of HashiCorp Cloud Platform (HCP) »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
Anonymous User
Cloud Engineer at a manufacturing company
My main use case for HashiCorp Consul is a proof of concept. I am trying to see how HashiCorp Consul enables our...
Read full review of HashiCorp Consul »

Review 1 of 5

Customer Service

Gary Jolley
PAM Architect at a tech services company
I used their email support, which is very good.
Read full review of BeyondTrust Endpoint Privilege Management »
Sorin Hrincu
PAM SecOps Team Manager at a tech vendor
We have regularly scheduled calls with a technical account representative every two weeks, and we are in constant...
Read full review of BeyondTrust Privileged Remote Access »
Sandeep Kundargi
Technical Lead at a tech vendor
Their support was excellent, providing valuable responses within a few hours. However, during the transition period,...
Read full review of BeyondTrust Endpoint Privilege Management »
Md Abdul Hakim
System Engineer at a tech services company
BeyondTrust support is reliable. I would rate support as a seven out of ten.
Read full review of BeyondTrust Endpoint Privilege Management »
Nasir Akbar
Presales Engineer at a tech services company
The technical support of BeyondTrust Privileged Remote Access deserves a mark of three out of ten.
Read full review of BeyondTrust Privileged Remote Access »
Marlin B Pohlman
Consultant at a tech services company
So far, the technical support has been good. We haven't had problems with the support and we haven't needed it much.
Read full review of BeyondTrust Endpoint Privilege Management »
Chase Cole
Sr. Systems Administrator at a government
The technical support has been okay. There have not been too many inquiries. I have asked questions from a developer...
Read full review of BeyondTrust Privileged Remote Access »
Ali Zeeshan Hasnain
Associate Security Engineer at a security firm
There is good documentation available so if I'm missing anything the BeyondTrust site documentation has all the answers.
Read full review of BeyondTrust Remote Support »
PawanShirose
Associate Security Consultant at a tech services company
I sometimes face issues with BeyondTrust Password Safe, particularly with the automation scripting for PS Automate....
Read full review of BeyondTrust Password Safe »
Kazi Ibrahim Khalil
Senior Executive (Cyber Security) at a transportation company
Our company will be contacting the product's technical support soon.
Read full review of BeyondTrust Privileged Remote Access »
Anonymous User
CTO Subject Matter Expert at a media company
We have not contacted technical support after the implementation was complete.
Read full review of BeyondTrust Remote Support »
Anonymous User
Desktop Support Specialist at a educational organization
Their technical support is top notch, although we have only used them a little. This product just works. I wish we...
Read full review of BeyondTrust Remote Support »
Anonymous User
DESKTOP RESEARCH at a recruiting/HR firm
Customer Service: 8/10 Technical Support: 10/10
Read full review of BeyondTrust Remote Support »
Anonymous User
IT Specialist at a comms service provider
I would like to differentiate the implementation team and the technical support as they are two separate entities....
Read full review of BeyondTrust Privileged Remote Access »
Saurabh Sarjine
Sr Security Analyst at a tech services company
Their support is pretty good. They are available for any issues. I would rate them an eight out of ten.
Read full review of BeyondTrust Password Safe »
Brenda Baloyi
Network Engineer at a tech services company
Whenever we log a support ticket, the support persons respond very promptly. They are very quick.
Read full review of BeyondTrust Password Safe »
Yacov Ben-Moshe
Contractor at a financial services firm
We had some issues with the solution and once we contacted support they eventually solved the problem. They could...
Read full review of BeyondTrust DevOps Secrets Safe »
Anonymous User
Head of Communications
We deal with a person from the vendor to handle our maintenance, and we never have to contact technical support...
Read full review of BeyondTrust Privileged Remote Access »
Anonymous User
Enterprise Service Desk Systems Manager at a manufacturing company
The only time we had to work with them was for the initial setup. Their professional support helped us out with that....
Read full review of BeyondTrust Remote Support »
D4T
Director Information Security at a financial services firm
Support has been very very good.
Read full review of BeyondTrust Password Safe »
Adrian Szwejkowski
Global Endpoint Manager at a manufacturing company
Technical support has been very valuable. We are happy with the level of support.
Read full review of BeyondTrust Remote Support »
Anonymous User
Tech Support Manager at a retailer
Customer Service: 10++++ Technical Support: 10++++++
Read full review of BeyondTrust Remote Support »
Clement
Security Analyst at a media company
The technical support is good. Their knowledge base is well-documented. I would rate the support as nine out of 10.
Read full review of BeyondTrust Privileged Remote Access »
Owen Nunez
Security Engineer at a financial services firm
We were down early Friday, and we tried to get a team to help us. It took a whole weekend. They need to be better at...
Read full review of BeyondTrust Password Safe »
PHILIP OLANIYAN
Relationship Manager at a tech services company
The technical support is very good.
Read full review of BeyondTrust Password Safe »
AslamImroze
Technical Manager at a tech services company
There are chances some customer might give very negative feedback. Firstly, we think that they are extremely good in...
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
Information Security Manager at a financial services firm
With the exception of Macs, technical support is very helpful.
Read full review of Leiberman RED Identity Management [EOL] »
Anonymous User
Identity Management Consultant at a tech services company
Technical support is 7/10. They are generally good but in my experience slow to respond on product issues.
Read full review of Leiberman RED Identity Management [EOL] »
P MQ
CEO at a non-tech company
Customer service is acceptable. There is a lot of online documentation and knowledge base articles. They offer...
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
Information Security & PreSales Officer at a tech services company
Until now, there hasn’t been local direct support in Australia, so any support has to be raised via email and there...
Read full review of BeyondTrust Endpoint Privilege Management »

Review 1 of 30

Olajide Olusegun
Network Team Lead at a tech services company
I did not use the technical support from the vendor.
Read full review of HashiCorp Terraform »
Mohammed Fareed
Azure DevOps Lead at a tech vendor
I rate HashiCorp seven out of 10 for technical support.
Read full review of HashiCorp Terraform »
Santhosh C
Lead Infrastructure Consultant at a tech vendor
The customer support for HashiCorp Vault is good.
Read full review of HashiCorp Vault »
UsmanAhmad
Principal DevOps Engineer at a outsourcing company
I was facing some issues, but I didn't approach them because I just read the Terraform documentation and the...
Read full review of HashiCorp Terraform »
Zeeshan Akhtar
Full stack developer at a tech vendor
I haven't personally interacted with HashiCorp's technical support team.
Read full review of HashiCorp Nomad »
Rajib Aich
SR. systems specialists at a financial services firm
Customer support was great.
Read full review of HashiCorp Cloud Platform (HCP) »
PradeepEppalli
Cloud & DevOps Architect at a tech services company
It would be great to have faster resolution of instances where there are bugs in the system.
Read full review of HashiCorp Terraform »
Phanindra Sangers
Associate DevOps Engineer at a computer software company
The feedback provided by the technical support team doesn't resolve the issue.
Read full review of HashiCorp Consul »
Sharukhan Nadagoud
Associate Consultant at a consultancy
I have not interacted with customer support for HashiCorp Vault because I have not encountered any issues that...
Read full review of HashiCorp Vault »
Bonface Shisakha
IT Security Engineer at a security firm
I have not had any interactions with customer support for HashiCorp Vault, but I appreciate the level of effort that...
Read full review of HashiCorp Vault »
Eryk Lawyd
Tech Lead DevSecOps at a financial services firm
Their customer support is the worst. I opened a ticket, and I never got an answer, and the community does not listen...
Read full review of HashiCorp Terraform »
Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
Vishv Gajjar
Global BD & Partner Alliance at a tech services company
I haven't contacted technical support yet.
Read full review of HashiCorp Cloud Platform (HCP) »
Manish Indupuri
senior DevOps engineer at a tech services company
We have not reached out to customer support much, but we have reached out for a few issues in the initial setup. We...
Read full review of HashiCorp Vault »
Mohamed Anees
Lead DevOps Engineer at a comms service provider
I have never contacted HashiCorp support directly because, so far, I haven't had to.
Read full review of HashiCorp Vault »
Ruwan Senarathne
Technical Lead at a tech services company
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »
Chendrayan Venkatesan
Cloud Automation Engineer at a energy/utilities company
Technical support is offered by HashiCorp, but we can't call HashiCorp for technical support because we don't...
Read full review of HashiCorp Terraform »
ManishKumar10
Cloud Architect at a tech services company
We didn't deal too much with technical support. Largely, we would do any repairs by looking at the documentation on...
Read full review of HashiCorp Vault »
Govinda Raju
AWS Engineer at a tech services company
My company employs seniors with extensive experience for complicated issues, but I have not escalated any questions...
Read full review of HashiCorp Terraform »
Anonymous User
Cloud Architect at a tech vendor
Whenever we face any issues, we escalate it to HashiCorp technical support, and we get that support. We have regular...
Read full review of HashiCorp Terraform »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at a tech services company
I have not required customer service or technical support from HashiCorp, as I am using the open-source solution, and...
Read full review of HashiCorp Vault »
Anonymous User
Director, Information Technology Audit at a financial services firm
I've not interacted with the customer support team for HashiCorp Cloud Platform (HCP).
Read full review of HashiCorp Cloud Platform (HCP) »
Anonymous User
Azure DevOps Engineer at a consultancy
I've contacted the support team a few times when getting errors.
Read full review of HashiCorp Terraform »
Anonymous User
operations Manager at a university
Issues get resolved much more quickly now, with most of these solutions being almost readily available, and if...
Read full review of HashiCorp Cloud Platform (HCP) »
Anonymous User
Database Administrator at a financial services firm
The customer support has been good so far; I have no complaints.
Read full review of HashiCorp Cloud Platform (HCP) »
OmerMizrahi
DevOps Engineer at a tech services company
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »
Akshay Sarode
DevOps Engneer at a tech services company
I have not faced any significant issues that required me to contact support, however, they provide mail IDs, a...
Read full review of HashiCorp Terraform »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
We have never used their technical support.
Read full review of HashiCorp Terraform »
Anonymous User
Cloud Engineer at a manufacturing company
I have not interacted with customer support yet.
Read full review of HashiCorp Consul »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.