Compare BeyondTrust vs HashiCorp

BeyondTrust

Based on 126 reviews.

HashiCorp

Based on 74 reviews.

Latest Research

Buyer's Guide

BeyondTrust Password Safe vs. HashiCorp Vault

July 2025

HashiCorp Vault vs. BeyondTrust Password Safe

Updated: July 2025

Buyer's Guide

BeyondTrust Password Safe vs. HashiCorp Vault

July 2025

BeyondTrust Password Safe vs. HashiCorp Vault

Updated: July 2025

Overview

BeyondTrust is an American company that develops, markets, and supports a family of privilege identity management and vulnerability management products for UNIX, Linux, Windows and Mac OS operating systems. BeyondTrust was originally founded in 2006 and provided Least Privilege Management software for the Microsoft Windows OS, before UNIX vendor Symark acquired BeyondTrust in 2009 and adopted BeyondTrust as the new company name.

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Sample Customers

BeyondTrust Endpoint Privilege Management

Aera Energy LLC, Care New England, James Madison University

BeyondTrust Privileged Remote Access

Horizon Beverage, Air Liquide, Gateway Bank of Florida

BeyondTrust Password Safe

Aera Energy LLC, Care New England, James Madison University

BeyondTrust DevOps Secrets Safe

Starbucks, Ebay, CSC, RBC, Williams-Sonoma, Carbonite

BeyondTrust Remote Support

InterContinental Hotels Group, Williams-Sonoma Inc., eBay, Carbonite, Computer Sciences Corporation

HashiCorp Vault

Adobe, SAP Ariba, Citadel, Spaceflight, Cruise

Popular Solutions

BeyondTrust Remote Support

2 reviews

BeyondTrust Endpoint Privilege Management

8 reviews

BeyondTrust Password Safe

10 reviews

HashiCorp Terraform

16 reviews

HashiCorp Vault

6 reviews

HashiCorp Cloud Platform (HCP)

4 reviews

Top Industries

Computer Software Company

16%

Financial Services Firm

13%

Manufacturing Company

10%

Government

Financial Services Firm

19%

Computer Software Company

13%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Md Abdul Hakim
System Engineer at Corporate Projukti Limited
In Bangladesh, BeyondTrust Endpoint Privilege Management (EPM) is widely adopted for securing privileged access...
Read full review of BeyondTrust Endpoint Privilege Management »
Hahn Rolf
CEO at MICRODYN AG
Normally, my customers use the solution with their internal service desk to support their employees, whether at their...
Read full review of BeyondTrust Remote Support »
Hahn Rolf
CEO at MICRODYN AG
We use the tool for vendor access, providing secure vendor access to manage systems. Most of our use cases involve...
Read full review of BeyondTrust Privileged Remote Access »
Stephen Hui
Cybersecurity Architect at DataAssure
We are resellers of this product and I'm a cybersecurity architect.
Read full review of BeyondTrust DevOps Secrets Safe »
Anil Kishore
Lead Engg. Information Assurance at ACPL Systems Pvt Ltd
Currently, we have one customer using BeyondTrust Password Safe. BeyondTrust Password Safe is usually used for two...
Read full review of BeyondTrust Password Safe »

Review 1 of 5

Eugene Paden
CTO at a computer software company
I use it to deploy our Kubernetes clusters and Boomi as well. I can run Boomi by itself and not worry about Terraform...
Read full review of HashiCorp Terraform »
Anand-Awasthi
Cloud Solutions Architect at IBM
The main use cases for HashiCorp Vault are dynamic secrets and certificate management, which provide security, such...
Read full review of HashiCorp Vault »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
SravaniVelagapudi
DevOps Engineer at a financial services firm
We use HashiCorp Cloud Platform (HCP) Terraform to deploy our infrastructure into Microsoft Azure Cloud. We design...
Read full review of HashiCorp Cloud Platform (HCP) »
Manjunath Reddy
Senior Customer Architect at a computer software company
I use the solution for service discovery and orchestration. We have a lot of microservices architecture.
Read full review of HashiCorp Consul »

Review 1 of 5

Customer Service

Marlin B Pohlman
Consultant at Visdom
So far, the technical support has been good. We haven't had problems with the support and we haven't needed it much.
Read full review of BeyondTrust Endpoint Privilege Management »
Kazi Ibrahim Khalil
Senior Executive (Cyber Security) at SSL
Our company will be contacting the product's technical support soon.
Read full review of BeyondTrust Privileged Remote Access »
SteveJenovai
Sr Technical Product Manager (Sr. Consultant at Computronix) at Computronix
Technical support is pretty solid. There's probably a little bit of room for improvement, however, we can get help...
Read full review of BeyondTrust Privileged Remote Access »
Ali Zeeshan Hasnain
Associate Security Engineer at a security firm
There is good documentation available so if I'm missing anything the BeyondTrust site documentation has all the answers.
Read full review of BeyondTrust Remote Support »
Charles Newman
Architect at a tech services company
Customer service and support are great!
Read full review of BeyondTrust Password Safe »
Hahn Rolf
CEO at MICRODYN AG
They have really great support. If you have to call, for example, someone at Microsoft, you need to wait in a queue...
Read full review of BeyondTrust Privileged Remote Access »
Lance Jones
Information Technology Operations Manager at a educational organization
I have used their support. Every time I've used it, they have been very useful and beneficial. It has not been one of...
Read full review of BeyondTrust Privileged Remote Access »
Hahn Rolf
CEO at MICRODYN AG
Customer support used to be faster with chat options available. However, support now requires opening a ServiceNow...
Read full review of BeyondTrust Privileged Remote Access »
Ben Masuku
Business Development Specialist at Wire Speed Systems`
Their support team is very responsive. They have experienced engineers and we have direct contact with them if we...
Read full review of BeyondTrust Remote Support »
Ahmad Sallam
Senior Specialist at a financial services firm
My experience with customer support has been mixed; the US and UK teams are the best, while the others could have...
Read full review of BeyondTrust Password Safe »
Chase Cole
Sr. Systems Administrator at Rayburn Country Electric Cooperative, Inc.
The technical support has been okay. There have not been too many inquiries. I have asked questions from a developer...
Read full review of BeyondTrust Privileged Remote Access »
Anonymous User
Presales manager at a security firm
Based on the feedback from my colleagues who have never complained about the technical support, I would say that the...
Read full review of BeyondTrust Privileged Remote Access »
Anonymous User
DESKTOP RESEARCH at a recruiting/HR firm
Customer Service: 8/10 Technical Support: 10/10
Read full review of BeyondTrust Remote Support »
Anonymous User
Teaching Assistant at a university
I am totally satisfied with the product's tech support.
Read full review of BeyondTrust Password Safe »
Sec7439EngR
Security Staff Engineer at a tech vendor
I would rate support at six out of 10. They need more people in the Pacific time zone.
Read full review of BeyondTrust Endpoint Privilege Management »
MARK BRANDON
Sr VP fo Business Operations at Networking Technologies and Support, Inc.
I don't know of any interaction with technical support. I've never reached out to them in the past.
Read full review of BeyondTrust Remote Support »
Anonymous User
Systems Administrator at CityServiceValcon
Support is very responsive and great to work with. It is not common to need support very often. The product does not...
Read full review of BeyondTrust Remote Support »
Clement
Security Analyst at Secland
The technical support is good. Their knowledge base is well-documented. I would rate the support as nine out of 10.
Read full review of BeyondTrust Privileged Remote Access »
Brenda Baloyi
Network Engineer at Wire Speed Systems`
Whenever we log a support ticket, the support persons respond very promptly. They are very quick.
Read full review of BeyondTrust Password Safe »
Prithivi R.
Lead consultant at Aujas cybersecurity
I rate BeyondTrust support an eight out of ten. We are still in the initial stage, so we are building servers and...
Read full review of BeyondTrust Privileged Remote Access »
Yacov Ben-Moshe
Contractor at a financial services firm
We had some issues with the solution and once we contacted support they eventually solved the problem. They could...
Read full review of BeyondTrust DevOps Secrets Safe »
Anonymous User
ICT Technology & Release Manager at a healthcare company
Technical support is always good when engaged. We do not need to contact often. We mainly engage to answer questions...
Read full review of BeyondTrust Remote Support »
Anonymous User
I.S. Architect at a insurance company
Their technical support is not that bad, but it can be improved.
Read full review of BeyondTrust Password Safe »
Adrian Szwejkowski
Global Endpoint Manager at a manufacturing company
Technical support has been very valuable. We are happy with the level of support.
Read full review of BeyondTrust Remote Support »
Anonymous User
General Manager, Head of Information Security at a tech services company
While I've never been in touch with technical support, my team has in the past. They can improve their services....
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
Enterprise Service Desk Systems Manager at a manufacturing company
The only time we had to work with them was for the initial setup. Their professional support helped us out with that....
Read full review of BeyondTrust Remote Support »
Anonymous User
General Manager at a tech services company
The support for the solution is not very good, they could improve by being quicker.
Read full review of BeyondTrust DevOps Secrets Safe »
Saurabh Sarjine
Sr Security Analyst at a tech services company
Their support is pretty good. They are available for any issues. I would rate them an eight out of ten.
Read full review of BeyondTrust Password Safe »
StarTseng
Senior Technical Consultant at a tech services company
My support has come from the sales engineering team, not the support team, and I would rate the support at nine out...
Read full review of BeyondTrust Endpoint Privilege Management »
Star Tseng
Senior Technical Consultant at a tech services company
I would rate their technical support as a nine out of 10. I have a technical support contact in Singapore.
Read full review of BeyondTrust Endpoint Privilege Management »

Review 1 of 30

Mohammed Fareed
Azure DevOps Lead at DXC Technology
I rate HashiCorp seven out of 10 for technical support.
Read full review of HashiCorp Terraform »
Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
Vishv Gajjar
Global BD & Partner Alliance at a tech services company
I haven't contacted technical support yet.
Read full review of HashiCorp Cloud Platform (HCP) »
Marek Kubovic
Cloud and DevOps Architect at a tech services company
I have not contacted technical support.
Read full review of HashiCorp Terraform »
Asad Rizvi
Senior Software Engineer at a retailer
I have not contacted support.
Read full review of HashiCorp Terraform »
PradeepEppalli
Cloud & DevOps Architect at Accenture
It would be great to have faster resolution of instances where there are bugs in the system.
Read full review of HashiCorp Terraform »
Maxim-Chepukov
DevOps Engineer at IOTANS
I have not used the technical support from HashiCorp Terraform.
Read full review of HashiCorp Terraform »
Rakib Mahmood
Chief Technology and Strategy Officer at The White House
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
Eryk Lawyd
Tech Lead DevSecOps at Letsbank
Their customer support is the worst. I opened a ticket, and I never got an answer, and the community does not listen...
Read full review of HashiCorp Terraform »
Phanindra Sangers
Associate DevOps Engineer at a computer software company
The feedback provided by the technical support team doesn't resolve the issue.
Read full review of HashiCorp Consul »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
As the solution is open source, support is community based.
Read full review of HashiCorp Terraform »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
We have never used their technical support.
Read full review of HashiCorp Terraform »
Mohamed Anees
Lead DevOps Engineer at Etisalat
I have never contacted HashiCorp support directly because, so far, I haven't had to.
Read full review of HashiCorp Vault »
Anonymous User
Cloud Architect at a tech vendor
Whenever we face any issues, we escalate it to HashiCorp technical support, and we get that support. We have regular...
Read full review of HashiCorp Terraform »
ArpanBalpande
Senior Information Technology System Analyst at YAUSH Technologies
We did interact with their technical support. It was easy to schedule a call with them. It was also easy to contact...
Read full review of HashiCorp Terraform »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at WhizAI
I have not required customer service or technical support from HashiCorp, as I am using the open-source solution, and...
Read full review of HashiCorp Vault »
Anonymous User
Teaching Assistant at a university
HashiCorp Vault's support is great, and we get answers immediately.
Read full review of HashiCorp Vault »
Satty
Cloud Solutions Architect
Because I am using the open-source version, I have not contacted technical support.
Read full review of HashiCorp Vault »
Anonymous User
Azure DevOps Engineer at a consultancy
I've contacted the support team a few times when getting errors.
Read full review of HashiCorp Terraform »
Govinda Raju
AWS Engineer at Unemployed
My company employs seniors with extensive experience for complicated issues, but I have not escalated any questions...
Read full review of HashiCorp Terraform »
Anonymous User
Project Manager at a comms service provider
I never needed to contact their technical support. We were a potential client, and they were setting up meetings, and...
Read full review of HashiCorp Vault »
BernardParinas
Consultant at Accenture
I've never used an enterprise setup, so my experience is with the open-source HashiCorp Vault. I don't maintain it; I...
Read full review of HashiCorp Vault »
Anonymous User
Managing Trustee and CTO at a financial services firm
Technical support is very good.
Read full review of HashiCorp Terraform »
ManishKumar10
Cloud Architect
We didn't deal too much with technical support. Largely, we would do any repairs by looking at the documentation on...
Read full review of HashiCorp Vault »
Chendrayan Venkatesan
Cloud Automation Engineer at Shell
Technical support is offered by HashiCorp, but we can't call HashiCorp for technical support because we don't...
Read full review of HashiCorp Terraform »
RamanaBhavaraju
Founder & Principal Architect at NCompas Business Solutions Inc.
The technical support is pretty good.
Read full review of HashiCorp Vault »
SravaniVelagapudi
DevOps Engineer at a financial services firm
We have not used support from HashiCorp Cloud Platform (HCP). Documentation is good but can be more descriptive for...
Read full review of HashiCorp Cloud Platform (HCP) »
Marco Battistoni
IT Manager at a government
HashiCorp's technical support is very good. They know what they're talking about.
Read full review of HashiCorp Terraform »
Mykola Pelyp
Senior Azure DevOps Engineer at SoftServe Ltd.
We use the free open-source version of Terraform so it can take time to resolve problems. The issues are generally...
Read full review of HashiCorp Terraform »
Akshay Sarode
DevOps Engneer at SCL IT Technologies Pvt Ltd
I have not faced any significant issues that required me to contact support, however, they provide mail IDs, a...
Read full review of HashiCorp Terraform »

Review 1 of 30

Technical Support

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