Compare Bell vs Dell Technologies

Bell

Dell Technologies

Based on 1777 reviews.

Sample Customers

Popular Solutions

Dell PowerEdge Rack Servers

130 reviews

Dell Unity XT

17 reviews

VxRail

30 reviews

Top Industries

No Data Available

Computer Software Company

14%

Financial Services Firm

10%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
VP IT Operations at a computer software company
We use Dell PowerEdge Rack Servers primarily in a virtualized environment for our company. Our company performs all...
Read full review of Dell PowerEdge Rack Servers »
Kuldeep Bh
Technical Solution Architect at a tech vendor
I am dedicated to Cisco and work with multiple products as a consultant from one of the managed service providers....
Read full review of Dell vSAN Ready Nodes »

Review 1 of 5

Customer Service

No Data Available

Adam Nawrot
Head of Cloud Services Team at BNP Paribas Bank Polska
The customer service was okay. We contact customer support in case of firmware updates; they do that for us. So we...
Read full review of Dell PowerMax »
Jan Zentgraf
Consultant at IXPACK GmbH
We are not satisfied with the support team. Support is confusing and time-consuming. It could be improved.
Read full review of Dell Technologies DataIQ »
SamuelThomas
Consultant at Key Information Technology L.L.C.
Technical support is generally satisfactory; however, challenges exist in certain Linux-based cases.
Read full review of Dell PowerProtect DP (IDPA) »
Gouranga Maiti
Sr. Project Manager -IT at ITC Ltd
Dell's support is nice.
Read full review of Dell XtremIO »
Fahad_Siddiqui
Senior Infrastructure Consultant at HyperNym
We sometimes encountered response issues with the technical support team. Overall, they have the technical abilities...
Read full review of Dell PowerProtect DD (Data Domain) »
MinaMagdy1
Senior System Engineer at a tech vendor
Technical support from Dell is very good. They've always offered very good. So far, we've been very satisfied.
Read full review of VxRail »
Mikko Peltoniemi
Director of IT at Star Kay White
I assess customer service and technical support as very good. I have found them to be very knowledgeable and very...
Read full review of Dell PowerStore »
Anonymous User
Sr. Tech Lead
Customer Service: 3.5/5 Technical Support: 3/5
Read full review of Dell Avamar »
Anonymous User
Network Administrator at a engineering company
The technical support is better than Cisco's. It's awesome and better than the others. For the knowledge-based...
Read full review of Dell PowerConnect Switches [EOL] »
SySA43dmin
System Administrator
We have used them, but we need to renew the service.
Read full review of Dell NetWorker »
Mehdi Gharbi
Head of Alliance at a tech vendor
Their support is perfect. There are never problems communicating with them. If you have any questions, you can...
Read full review of Dell PowerEdge Rack Servers »
abstract
Systems Engineering Manager at a manufacturing company
The technical support has been really great. I have never had a problem that they were not able to get to the bottom...
Read full review of Dell Unity XT »
KareemEzzat
Cyber Security Analyst at Petrotrade
Overall, the support is good. But sometimes, it takes a long time for the support to respond.
Read full review of VxRail »
Anonymous User
Network and Telecommunication Manager at a educational organization
The product's support is good and proactive. There are times when they see the problem beforehand.
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
IT
Excellent.
Read full review of Dell NetWorker »
Zaid Qishta
Pre-sales Consultant Engineer at a tech services company
Technical support is pretty good.
Read full review of Dell vSAN Ready Nodes »
Anonymous User
Assistant Manager Specialist at a computer software company
The first level support from Dell I was not happy with because as a technician I needed to get the second or third...
Read full review of Dell Unity XT »
Anonymous User
System Engineer at a healthcare company
Customer Service: Customer service for this product was top notch. Technical Support: Technical support has always...
Read full review of Dell SRDF (Symmetrix Remote Data Facility ) [EOL] »
Anonymous User
Deputy CIO at a insurance company
Dell EMC technical support is very good. I would rate them a 10 out of 10. They take you by the hand and walk you...
Read full review of Dell Unity XT »
Bolaji Olaloku
Enterprise Backup Administrator at a financial services firm
The response time of the tech support is swift. The support is fantastic.
Read full review of Dell NetWorker »
Anonymous User
CEO at a tech vendor
The technical support is excellent, including the remote support. The Dell support team utilizes some really good...
Read full review of Dell XR2 Rugged Server »
OlegIremashvili
Senior System Engineer at UGT
We haven't had any issues in which we needed to contact their technical support.
Read full review of CloudArray [EOL] »
Anonymous User
VP Global Infrastructure at a media company
The technical support needs improvement.
Read full review of Dell Avamar »
Anonymous User
IT Infrastructure Engineer at a tech services company
The quality of support for this solution varies. Sometimes you get agents who are amazing and other times you get...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Engineer of IT Operations at a consultancy
Dell EMC technical support is pretty quick.
Read full review of Dell Unity XT »
Mac Wang
Project Manager at Realnux
The technical support isn't the best. They are slow to respond. It's a problem for us. We feel they could be a lot...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Senior Solutions Architect at a tech vendor
Other people from my team interact with the technical support team at Dell. I have not heard anything negative so it...
Read full review of Dell XC Appliance »
Anonymous User
Senior Systems Engineer at a tech services company
Customer Service: ExcellentTechnical Support: Excellent
Read full review of Dell AppSync »
Anonymous User
IT Infrastructure and Operations Manager at a comms service provider
Technical support was fantastic.
Read full review of VNX [EOL] »
Martin Gonzalez
Solution Administrator at Telcel
Dell EMC's technical support is pretty good.
Read full review of Dell PowerMax »

Review 1 of 30

Technical Support

No Data Available

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