Compare Bell vs Dell Technologies

Bell

Dell Technologies

Based on 1963 reviews.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

179 reviews

Dell Unity XT

13 reviews

Dell PowerStore

116 reviews

Top Industries

No Data Available

Computer Software Company

13%

Manufacturing Company

11%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at a tech services company
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at a computer software company
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Customer Service

No Data Available

ErmiasGirma
Cloud Infrastructure Engineer at a comms service provider
The technical support is very helpful. Despite some challenges in the past, the support team is knowledgeable, and...
Read full review of Dell NetWorker »
Muzammil Nasim
Software Architect at a manufacturing company
I rate Dell support eight out of 10. The technical support is good, but we had to involve a contractor, which caused...
Read full review of Dell PowerEdge XE-Series »
Erik Lugtenberg
Consultant at a tech services company
I would evaluate the support for Dell PowerProtect Data Domain on a scale of 1 to 10 as an eight, as I haven't used...
Read full review of Dell PowerProtect Data Domain »
Tim Villa
IT Manager at a manufacturing company
Dell's support, throughout the years that we've used it, is typically fantastic, but, again, because the PowerEdge...
Read full review of Dell PowerEdge R-Series »
Rolando-Rodriguez
Pre sales Engineer at a computer software company
I haven't had any experience with tech support because I'm in presales.
Read full review of VxRail »
Nir Rom
Account Manager at a computer retailer
I rate Dell Professional Services 10 out of 10. They were excellent and were the reason we won the tender. They...
Read full review of Dell PowerEdge R-Series »
David O’Connor
Architecture and Planning at a financial services firm
The support from Dell has always been very good, and the performance and reliability of the systems have been...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior Consultant at a tech services company
I have no experience with technical support from Dell because I have not deployed it before.
Read full review of Dell PowerProtect Data Manager »
Gopal Venkatraman
Senior Infrastructure Architect at a leisure / travel company
If there's any issues with a hard drive or any other hardware components, Dell EMC is contacted, then they will call...
Read full review of Dell Unity XT »
Gaurav Goel
Director, Enterprise Architecture at a healthcare company
The technical support has been good so far but we are still in the evaluation phase and have not run into any major...
Read full review of Dell PowerStore »
Anonymous User
Systems Engineer at a energy/utilities company
The technical support is horrible. It took a week for them to get back to us on what caused the outage. Also, there...
Read full review of Dell XtremIO »
Valdo Kanemägi
Team Leader, Operating Systems at a computer software company
The technical support is good.
Read full review of Dell PowerStore »
Anonymous User
Systems Engineer at a tech services company
I have not needed to use technical support yet.
Read full review of Dell SC Series »
Anonymous User
Senior Manager, Disaster Recovery, Storage & UNIX Systems at a financial services firm
I evaluate Dell's support for PowerMax as very good, especially regarding their response time as well as their...
Read full review of Dell PowerMax »
Shawn-Kim
Senior Data Manager at a consultancy
The technical support is very good. They are quite helpful.
Read full review of Dell PowerScale (Isilon) »
CanBolat
Solution architect at a tech services company
From my perspective as a vendor, the technical support has been fine.
Read full review of Dell PowerProtect Data Manager »
Anonymous User
IT Specialist at a government
Technical support has been good to us.
Read full review of Dell EqualLogic PS series »
Anonymous User
Integration architect at a tech services company
I rate Dell support 10 out of 10. Dell support is excellent. They are proactive and maintain regular contact to...
Read full review of Dell PowerEdge R-Series »
Anonymous User
CS Core planning manager at a comms service provider
Our system integrator provides the first level of support on top of our agreement with the vendor itself, so I can...
Read full review of Dell PowerEdge FX [EOL] »
Ahmed-AZZAM
Pre-Sales Manager at a tech services company
Technical support is pretty good. We are pleased with their level of support.
Read full review of Dell Avamar »
Anonymous User
Infrastructure architect at a healthcare company
I have used customer services for Dell PowerStore. It has been very favorable. Most of the customer service we've...
Read full review of Dell PowerStore »
Anonymous User
Service Manager at a educational organization
The support is efficient. We have access to the spare parts catalog, We can diagnose a file and send it to them, and...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Asst.Manager - IT Operations at a retailer
One thing I would like to explicitly mention here is the EMC support. It is by far one of the best supports you will...
Read full review of VNX [EOL] »
Anonymous User
Manager Infrastructure at a manufacturing company
The customer service for this solution is really good. We have a dedicated support account manager and system...
Read full review of Dell PowerScale (Isilon) »
Cheyne Skapyak
Storage & Data Protection Specialist at a aerospace/defense firm
I would evaluate the customer service and technical support for Dell PowerScale (Isilon) as great. We've sent out...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Managing Director at a tech services company
I have not used technical support. I've just been going to technical training as a partner.
Read full review of VxRail »
Mikko Peltoniemi
Director of IT at a retailer
I find Dell's customer service and technical support exceptional. All the support personnel have been very...
Read full review of Dell PowerEdge R-Series »
Adalberto Ortiz Gonxalez
Works
The technical support needs to be improved, and I would give them a six out of ten. They could assign more digital...
Read full review of VxRail »
Anonymous User
Solution Architect at a tech services company
The technical support is excellent. It's a very immediate, high level of support. The Mission Critical ProSupport...
Read full review of Dell PowerMax »
Ajith Varghese
Deputy Manager at a engineering company
The technical support is good but could be better.
Read full review of VxRail »

Review 1 of 30

Technical Support

No Data Available

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