Compare Bell vs Dell Technologies

Bell

Dell Technologies

Based on 2349 reviews.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

170 reviews

Dell PowerStore

159 reviews

Dell Unity XT

9 reviews

Top Industries

No Data Available

Manufacturing Company

10%

Financial Services Firm

10%

Outsourcing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Sanjay Singh Bisht
Server Administrator at a outsourcing company
I have been using Dell PowerEdge C- Series for quite a long time; I would say around seven to eight years. When it...
Read full review of Dell PowerEdge C- Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Customer Service

No Data Available

PAUL WAMBULWA
System Engineer at Konvergenz
Delays in feedback and scheduling can affect interactions, but generally, support provides good solutions once...
Read full review of Dell PowerProtect Data Manager »
Johan Hulten
Senior Storage Engineer at Proact
Sometimes, the support team throws me around before I talk to the right person. However, the situation has been much...
Read full review of Dell PowerScale »
Tom Cichosz
System Engineer at a healthcare company
I evaluate the customer service and technical support for Dell PowerScale as very good, since it was actually the...
Read full review of Dell PowerScale »
Md. ImranulHoque
Enterprise post-sales manager. at Smart technologies (BD) Ltd
There is a very good team who work on the Dell Technical Remote Support team. However, in a severe case, it takes too...
Read full review of Dell RecoverPoint »
Nicole Miller
Manager, System Engineering at Kennedy Krieger Institute Inc.
We have a pretty good group of technical professionals on my team, so fortunately, we have not had to deal with the...
Read full review of Dell PowerEdge R-Series »
A. AhadAlam
Head Of Systems Group at NCCPL
If local support is built in, I would give it a ten out of ten. If they do not build locally, then I would give it...
Read full review of Dell PowerProtect Data Domain »
Haseeb Khalid Sheikh
Senior Manager Enterprise Solutions at a comms service provider
Dell has very flexible technical support. You can open SRs ranging from one to five severity levels, and even their...
Read full review of Dell PowerMax »
Anonymous User
Infrastructure architect at a healthcare company
I have used customer services for Dell PowerStore. It has been very favorable. Most of the customer service we've...
Read full review of Dell PowerStore »
Houssem Sandli
Technical manager at Advanced Computer Technology (ACT)
Customer service from Dell is good. We buy the product with a 24-hour onsite response support in Tunisia, and we face...
Read full review of Dell PowerProtect Data Domain »
Mazen Jamal Eddine
Associate Business Manager at a tech services company
The level of service depends on the type of support with Dell PowerScale (Isilon). If discussing support through...
Read full review of Dell PowerScale »
Uli Betzler
Storage Architect at a educational organization
I would evaluate Dell's support as mostly outstanding because, at least for me, I always find a way to find someone...
Read full review of Dell PowerScale »
Robert Heij
jSenior system engineer at H&R Buisness IT Solutions
The solution's technical support is satisfactory. I rate the technical support a nine out of ten.
Read full review of Dell PowerConnect Switches [EOL] »
Wilfried Hotot
Administrateur system at Ministère
I would rate their support a ten out of ten. We used to be with Dell before, and the maintenance response for any...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Technical Team Lead at a tech services company
We have not called support for three years. The technical documentation is good, so I would give it a rating of 9/10....
Read full review of Dell RecoverPoint »
Anonymous User
System manager at a tech company
Horrible. Very rarely do you meet people with a passion for the product. Meaning, how can people have passion for...
Read full review of Dell EqualLogic PS series »
Anonymous User
Senior Systems Engineer at a manufacturing company
Our experience with technical support has been absolutely wonderful. They have a pretty good team.
Read full review of Dell SC Series »
Anonymous User
System Engineer at ITVision
They are good. The visibility of Dell is very strong in Egypt, especially in the north where most of the engineers...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Director, Solutions Architecture at a outsourcing company
I would evaluate customer service and technical support as fantastic. The 4-hour part dispatch is excellent compared...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Engineering Manager at a retailer
It is not me but mostly my colleagues who have contacted the solution's technical support. From what I know, I can...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior Systems Engineer - Storage Resource Management at a tech services company
The technical support is very good.
Read full review of Dell VPLEX »
Nick Goodman
Solutions Architect at a tech services company
Regarding Copilot - which is what they called their support, pre-Dell EMC - people have always had nothing but great...
Read full review of Dell SC Series »
Roni Pozdner
IT Systems Administrator at a computer software company
If I would give the customer support a rating on a scale of one to ten, I'd give them an 8.5 as there's always room...
Read full review of Dell PowerEdge R-Series »
Conny Van den Steen
Partner Alliance Manager at inetum-realdolmen
The technical support is okay. Our customers especially in Europe tend to have interesting local contacts that can be...
Read full review of Dell PowerStore »
Jacques DUVERNOIS
Technical Team Leader for Servers and Storage at Orange
As a very big company and as a partner, we have a particular kind of access to support. We have a dedicated global...
Read full review of Dell PowerStore »
Anonymous User
System Engineer at a tech services company
I have contacted technical support. As a percentage, I would rate them 70%.
Read full review of Dell NetWorker »
Wolfgang Grabner
System Engineer at NTS Deutschland GmbH
The Dell support is good. We have good experience starting with the Dell support portal.
Read full review of Dell PowerStore »
Adeel Akhtar
Team Lead IT Infrastructure & Datacenter at a financial services firm
If there are any issues, we just open a ticket and are connected with an engineer who helps us solve the problem.
Read full review of VxRail »
Anonymous User
Senior Datacenter Consultant at a computer software company
The support is good. I would rate it eight out of ten.
Read full review of Dell ObjectScale »
ASHISH RAJ
Solution Architect at a comms service provider
The technical support is quite good. It's quite good. But I get help more quickly with VMware support because we have...
Read full review of Dell Vscale Architecture »
Anonymous User
Sales Manager at a tech services company
The customer service and technical support from Dell is extremely good. That has been the biggest plus point of Dell...
Read full review of Dell PowerEdge R-Series »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.