Compare Bell vs Dell Technologies

Bell

Dell Technologies

Based on 1849 reviews.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

149 reviews

Dell Unity XT

15 reviews

VxRail

30 reviews

Top Industries

No Data Available

Computer Software Company

14%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Ravi Ramananda
Assistant VP, Information Technology at a insurance company
We are using Dell PowerEdge R-Series for multiple applications, majorly for virtualization solutions. We are using...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
KuldeepSingh4
Technical Solution Architect at a tech vendor
I am dedicated to Cisco and work with multiple products as a consultant from one of the managed service providers....
Read full review of Dell vSAN Ready Nodes »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Customer Service

No Data Available

Ayodeji Oyewole
Managing Director at Atlantic factorial
I would rate technical support for Dell RecoverPoint as seven out of ten. It is of good quality but could be improved.
Read full review of Dell RecoverPoint »
Brijesh Pillai
Regional Manager - Enterprise Sales at Noventiq
The technical support for the solution has been satisfactory. I rate the technical support a seven out of ten.
Read full review of Dell RecoverPoint for Virtual Machines »
Brian Ricci
President at Pinnacle Computer Services, Inc.
The customer service has been excellent. I would rate them a solid nine out of ten.
Read full review of Dell PowerStore »
Gehad Said
Senior Presales Solutions Engineer ( DELL EMC & VMware) at NTT DATA
I would recommend Dell's technical support as a nine. The follow-up is good, and supporting Dell PowerVault is very...
Read full review of Dell PowerVault »
Naveen Radhwani
Head IT at TO THE NEW Digital
I would rate technical support from Dell an eight out of ten, where one is the worst support and ten is the best...
Read full review of Dell PowerEdge C- Series »
Amalludin-Yahya
Principal Engineer at AXS
My experience with the technical support and customer support for Dell PowerStore is good. However, when it was...
Read full review of Dell PowerStore »
Rhett Waldock
Programmer Analyst at Mankato Clinic, Ltd.
Technical support was good. We had a positive experience with Dell EMC AppSync.
Read full review of Dell AppSync »
Palatla Srikanth
Lead Solution Architect at Avineon India Private Limited
The team supports us whenever we raise a query or call them.
Read full review of Dell PowerEdge XE-Series »
Sushil MIshra
AG at SIS.
There have been some issues, but Dell and VMware resolved them.
Read full review of VxRail »
Sander Verhulst
System Engineer at South Corporate P2P Fiber Customer
In the beginning, support wasn't that great. However, it got a lot better after a few calls and meetings.
Read full review of VxRail »
Anonymous User
Infrastructure Engineer at a tech services company
I would evaluate the technical support as doing pretty well. I have never really had an issue with Unity's support.
Read full review of Dell Unity XT »
Rishiraj Nandedkar
Deputy General Manager ( Practice Head Data Protection and Migration) at Netmagic Solutions (An NTT Communications Company)
Dell EMC is pretty good in terms of customer support. We use our own team for maintenance.
Read full review of Dell Avamar »
RESC
Storage Solutions Architect at a manufacturing company
EMC technical support is great when you get the right resource. Like any other support center, they have levels of...
Read full review of VNX [EOL] »
Anonymous User
System Administrator at a media company
We haven't needed to contact technical support.
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
Platform Engineer at a tech services company
I would rate Dell's technical support a nine out of ten.
Read full review of Dell PowerEdge R-Series »
OlegIvanov
General Director at miromix unitedMiroMIX United
Dell's technical support had some challenges about two to three months ago. There were difficulties with using our...
Read full review of Dell PowerProtect DP (IDPA) »
Md. Shohel Rawshan Sarker
Manager at Mutural Trust Bank
Technical support is really good. I needed to do an upgrade. The network engineer gave us the total possibility to...
Read full review of Dell PowerEdge MX- Series »
Themba Sibiya
Senior Distributed Platform Administrator at a financial services firm
My experience with the solution's technical support was perfect. They are so knowledgeable. They don't take any chances.
Read full review of Dell OpenManage Integration for VMware vCenter »
Kalle Pihelgas
Infrastructure Engineer at a financial services firm
I haven't had much contact with Dell customer support, but I would rate their professional support probably an eight.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Data Center Supervisor
I have called the SC Series support and they've been great.
Read full review of Dell SC Series »
Anonymous User
Assistant Circuit Executive for Information Technology at a government
The technical support for EqualLogic has been universally outstanding. They have met our needs, resolved our issues,...
Read full review of Dell EqualLogic PS series »
Anonymous User
Senior Systems Administrator at a non-profit
Since the product is not on the front banner of Dell, the support may not be the best. We encountered some issues,...
Read full review of Dell NetWorker »
Sharon Marchevka
Infrastructure Manager at Kali Group
If I were to rate Dell support on a scale of one to ten, I would give it an eight. I would not rate it a ten as I...
Read full review of Dell PowerEdge R-Series »
KobusRas
Infrastructure Solutions Architect at a computer software company
I have not interacted with support myself, but our technical engineers have. I have heard from them that the...
Read full review of Dell PowerFlex »
Rocco Guerriero
Chief Executive Officer at Contour Data Solutions
Dell support on the storage side for Dell PowerStore is unmatched.
Read full review of Dell PowerStore »
Anonymous User
Senior Network Admin at a educational organization
Dell Pro Support is great, you always get through to someone who knows what they are talking about. They are helpful...
Read full review of Dell PowerEdge VRTX [EOL] »
Absar Khan
Backup Administrator at a financial services firm
The technical support from EMC is quite good.
Read full review of Dell Avamar »
Tooritsemoshe Ojei
Server System Manager at First City Monument Bank Limited
I rate customer service and support an eight out of ten.
Read full review of Dell PowerEdge VRTX [EOL] »
Anonymous User
Data Protection Architect at a consultancy
We have not had to use tech support often, beyond the normal occasional drive, standard part replacement. The support...
Read full review of Dell Unity XT »
Anonymous User
Manager at a manufacturing company
We haven't really had to use technical support. It is pretty much set it up and let it go, like plug and play. I'm...
Read full review of Dell PowerMax »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.