Compare BAE Systems vs Dell Technologies

BAE Systems

Dell Technologies

Based on 2035 reviews.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

146 reviews

Dell Unity XT

13 reviews

Dell PowerStore

129 reviews

Top Industries

Financial Services Firm

36%

Comms Service Provider

Manufacturing Company

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Lead Architect at a comms service provider
I started as a Storage and Backup Administrator and have been working with Data Protector and Dell PowerProtect Data...
Read full review of Dell PowerProtect Data Manager »

Review 1 of 5

Customer Service

No Data Available

Amarjit Rathee
Associate Vice President at Hitachi Systems, Ltd.
The support is excellent. The remote team is proactive.
Read full review of Dell ObjectScale »
PurwandiPurwandi
Senior Cloud Engineer at PT. Sigma Cipta Caraka (Telkomsigma)
We have had their tech support until now. There is no problem with their tech support. They provide good support.
Read full review of Dell Avamar »
Gillian Switalski
Chief Executive at Infrared Kinetics
The Dell support has been amazing. We have been supported fully, and Dell provides us access to upgrades and supports...
Read full review of Dell OptiPlex Desktop Computers »
Rolando-Rodriguez
Pre sales Engineer at Sonda S.A.
I haven't had any experience with tech support because I'm in presales.
Read full review of VxRail »
Farhan SadikAkil
Solutions Architect at GBPL
The tool's tech support is very helpful. For level one support, we have Dell-certified engineers in our own...
Read full review of Dell Data Protection Advisor »
Mike Feider
Founder at Thirty One Circles
I have not been in contact with their support as we have not experienced any problems.
Read full review of Dell Business Laptops »
Ravi Ramananda
Assistant VP, Information Technology at a insurance company
Technical support for Dell PowerEdge R-Series products deserves a rating of ten out of ten because it is about a...
Read full review of Dell PowerEdge R-Series »
EricLiu6
A VP at United Overseas Bank Limited (UOB)
The solution’s technical support is good.
Read full review of Dell PowerMax »
Stanislaw Jagielski
Trainer, Storage Consultant at Oxon
Typically, issues are escalated to me, and I deal with problems on my own. However, I have been in touch with...
Read full review of Dell NetWorker »
Rajai-Kharman
Sales Manager at Synaptic
The support is highly responsive. Once we raise a ticket, the support responds very quickly.
Read full review of Dell PowerFlex »
Roni Pozdner
IT Systems Administrator at a computer software company
If I would give the customer support a rating on a scale of one to ten, I'd give them an 8.5 as there's always room...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior Systems Consultant at a tech services company
Technical support for this product is excellent and I would rate them a ten out of ten. When you have questions, you...
Read full review of Dell SC Series »
Anonymous User
VP Global Infrastructure at a media company
It's one thing to call technical support when there is a problem, but when you have to do an upgrade there is a team...
Read full review of Dell Storage Resource Manager (SRM) »
VijayShankar
Senior Administrator/IT Systems & Cloud Operations at Etisalat
The solution's technical support is really good. Dell PowerMax NVMe's technical support is our benchmark with all...
Read full review of Dell PowerMax »
Anonymous User
Senior System Engineer at a healthcare company
We haven't had to call technical support. It has been a pretty solid product.
Read full review of Dell Unity XT »
Juan Jose Ruiz
System Advisor at TucumÃ¡n BBS
We have a support contract with a Dell distributor in Cordoba. I would rate them a seven out of ten due to the...
Read full review of Dell PowerEdge R-Series »
Gaurav Goel
Director, Enterprise Architecture at a healthcare company
The technical support has been good so far but we are still in the evaluation phase and have not run into any major...
Read full review of Dell PowerStore »
Jin Park
Manager at a healthcare company
I would rate the support for this solution a seven out of ten. The quality of support depends on the agent you deal...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Senior Technical Engineer at a tech vendor
I am the technical support engineer in Dell PowerScale (Isilon), so I am not going to contact any external support. I...
Read full review of Dell PowerScale (Isilon) »
Dirk Verhoogen
Engineer and Specialist at Proximus Spearit
The technical support has significantly improved from where it was two years ago.
Read full review of Dell PowerStore »
Anonymous User
Storage Architect at a healthcare company
Technical support has always been pretty good. Customer service includes the guys who come in and replace the drives...
Read full review of Dell Unity XT »
Sami Abughosh
Servers Senior Network Administrator at Dukat d.d.
I rate the technical support a three out of ten.
Read full review of Dell PowerEdge T-Series »
Maurizio Davini
CTO at a university
Dell's technical support is perfect and one of the reasons we buy their solutions.
Read full review of Dell PowerEdge MX- Series »
Abdelrahman Mohamed
Senior Sales Engineer at a tech services company
The level of technical support depends on your SLA. You have, for example, next business day, full support, full...
Read full review of Dell PowerProtect Data Domain »
Kirihettige Anton Asiri Prasad
Systems Engineer at Thakral One (Pvt) Ltd
The technical support sometimes takes three to four days to get hardware to facilities. I would rate customer service...
Read full review of Dell Unity XT »
Anonymous User
Principal Storage Engineer at a tech consulting company
Extremely good. EMC has been outstanding with support, especially when using their call-home utility ESRS.
Read full review of Dell XtremIO »
Anonymous User
Backup Systems Engineer at Nordstrom, Inc.
Like any other company, many of the support calls go to places on the other side of the world. It is sometimes...
Read full review of Dell Avamar »
Anonymous User
Managing Partner at a computer software company
It's pretty good, there are two releases per year.
Read full review of Dell InTrust [EOL] »
Anonymous User
Senior Director at a manufacturing company
Thankfully, we haven't had to deal with technical support yet.
Read full review of Dell Unity XT »
Vince Vitro
Sr Solutions Architect at a healthcare company
I'd rate Dell EMC support eight out of 10. It's pretty good. They actively monitor the array, and it dials home to...
Read full review of Dell PowerMax »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.