Compare BAE Systems vs Dell Technologies

BAE Systems

Dell Technologies

Based on 1034 reviews.

Sample Customers

Perimeter E-Security Managed Security Services

Vodafone Group Plc, iSIGHT, BlueBridge Networks, Cloudera, CA Technologies, ViaWest, Hostway Services Inc.

BAE Systems Managed Detection & Response

University of Strathclyde, RAF

Dell Secureworks

Cycorp, Intelligence Ltd., MultiLing, 4Front Credit Union, Lone Star National Bank

Secureworks Taegis ManagedXDR

RICOH, Owens and Minor

Popular Solutions

VxRail

77 reviews

Dell PowerEdge Rack Servers

55 reviews

Dell Avamar

39 reviews

Top Industries

Financial Services Firm

24%

Computer Software Company

23%

Comms Service Provider

17%

Insurance Company

Comms Service Provider

24%

Computer Software Company

20%

Government

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Ioan Donea
Founder and Senior Consultant at Infrascope Technologies

Read full review of Dell PowerEdge VRTX »
Mark Torpy
Data Protection Specialist at Tech Mahindra Limited
We use this solution to replace existing backups for Avamar and Data Domain that have been integrated and set up...
Read full review of Dell PowerProtect DP (IDPA) »
Anteneh Asnake
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
We are a solution provider and this is one of the products that we deploy, integrate, and give support to our clients...
Read full review of Dell Storage Resource Manager »
Themba Sibiya
Senior Distributed Platform Administrator at a financial services firm
The primary use case for this solution is HA and management.
Read full review of Dell OpenManage Integration for VMware vCenter »
Anonymous User
Storage Consultant at a computer software company
We primarily use the solution for its high availability.
Read full review of Symmetrix Remote Data Facility »

Review 1 of 5

Customer Service

No Data Available

Andreas Eberhard
Head of IT at Wild & kupfer
The technical support is good, and I would give it a nine out of ten.
Read full review of VxRail »
Jayson Martin
Head IT Data Storage at a insurance company
The initial, on-premises EMC technical support is pretty good. I have no complaints about them. Although we did have...
Read full review of Dell PowerProtect DD (Data Domain) »
Mina Magdy
Senior Infrastructure Solutions Specialist at Equinox International
They provide good support. You can reach them, especially if your system is at ESRS, EMC functional support. You can...
Read full review of VxRail »
Anteneh Asnake
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
Typically, we handle support-related queries from customers, however, we have dealt with Avamar's technical support...
Read full review of Dell Avamar »
Syed Ali Wajahat
IT Solution Architect at a media company
The technical support for Dell PowerConnect Switches isn't comparable with Cisco, Dell, and other major vendors. Dell...
Read full review of Dell PowerConnect Switches »
Evangelos Nikolaidis
Freelance IT Professional at a energy/utilities company
We did not need to contact their technical support.
Read full review of Dell Unity XT »
RahulRukhaiyar
Technical Consultant at Fidelity International
We contact technical support whenever there's a hardware failure. If there is a software glitch, such as the one we...
Read full review of Dell XtremIO »
Keith Bradley
Director of IT at NatureFresh™ Farms
The technical support has been really good. It's pretty intuitive to put a ticket in, both through their email and...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Sr. Manager, Data Center Practice at a tech services company
We have full Dell support. One time, my engineer was in the lab and knocked a power cable loose. I got an email...
Read full review of Dell PowerStore »
Anonymous User
Network Engineer at a real estate/law firm
Customer Service: The support engineers are a very smart, capable group. Many have been working with us for...
Read full review of Dell Credant »
Anonymous User
Pre sales Engineer at a comms service provider
I haven't had any experience with tech support because I'm in presales.
Read full review of VxRail »
Anonymous User
Manager Storage And Back Up at a manufacturing company
We had a licensing issue to do with encryption but, other than that, we have not had to use tech support. It took a...
Read full review of Dell Unity XT »
Anonymous User
Senior System Administrator at a healthcare company
I don't have much experience with them, but they are a little bit slow in responding to the cases. In Saudi Arabia,...
Read full review of Dell VxBlock System »
Anonymous User
Analista de Sistemas SR at a tech services company
The support from Dell EMC Avamar is good.
Read full review of Dell Avamar »
Anonymous User
IT Manager
Excellent, Copilot (support for Compellent) is excellent.
Read full review of Dell SC Series »
Anonymous User
Co-Founder at a tech services company
I did not contact Dell support for this Dell EMC PowerStore solution but I have contacted them before for other...
Read full review of Dell PowerStore »
Anonymous User
Network Admin at a university
So far, the technical support has been pretty good. We actually worked with a third-party who worked with Dell on the...
Read full review of VxRail »
Anonymous User
Storage Architect at a university
The technical support is great. It is a high-end system, so the support should be high-end as well.
Read full review of Dell PowerMax NVMe »
Robert Osbourn
Unix Architect at a retailer
I have interacted with them several times. We've had problems where we've got to have their help. They're average. It...
Read full review of Dell Avamar »
Anonymous User
Global Virtualization & Cloud Engineer III at a financial services firm
The customer support team for this solution are very good at responding to cases. I would rate them a nine out of ten.
Read full review of VxRail »
Shiraz Ahmed
Snr. Systems Architect at a tech services company
I haven't had to contact support as of yet.
Read full review of Dell Avamar »
Anonymous User
Senior Solutions Architect at a tech services company
The technical support for this solution is really good. I would rate it an eight out of ten.
Read full review of Dell PowerStore »
Anonymous User
Sr Storage Architect at a tech services company
Dell is far worse at support than EMC was. It headed downhill fast.
Read full review of Dell Unity XT »
Anonymous User
System & Infrastructure Specialist at a manufacturing company
We've had issues with support. We've contacted them about it and are working with them to try to resolve it. We're...
Read full review of Dell PowerEdge VRTX »
Anonymous User
IT Manager at a consultancy
Before you can get support for Dell EMC Unity XT and other Dell EMC products, you have to spend time looking for the...
Read full review of Dell Unity XT »
Anonymous User
Senior Systemms Administrator at a tech services company
Customer Service: Very good. Technical Support: Very good.
Read full review of Dell AppSync »
Anthony Hallett
Geo-computing Manager at a energy/utilities company
Technical support has been alright and I would rate them an eight out of ten.
Read full review of Dell PowerScale (Isilon) »
Anonymous User
System Engineer / Backup Admin at a government
Technical support for this solution is very good. They are nice people and whenever we need support, they turn up and...
Read full review of Dell NetWorker »
Anonymous User
Deputy CIO at a insurance company
Dell EMC technical support is very good. I would rate them a 10 out of 10. They take you by the hand and walk you...
Read full review of Dell Unity XT »
Anup Panday
Head Card Operation at Nepal Investment Bank Limited
I have used the support from Dell PowerEdge XE Servers once a year. The support is good.
Read full review of Dell PowerEdge XE Servers »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.