Compare Axway vs Cross Identity

Axway

Based on 58 reviews.

Cross Identity

Sample Customers

Popular Solutions

Axway AMPLIFY API Management

5 reviews

Axway AMPLIFY Managed File Transfer

8 reviews

Axway AMPLIFY B2B Integration

9 reviews

Top Industries

Outsourcing Company

15%

Financial Services Firm

11%

Comms Service Provider

Manufacturing Company

Construction Company

37%

Outsourcing Company

14%

Comms Service Provider

12%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Sankarapandi Murugan
Senior Developer at a financial services firm
My main use case for Axway AMPLIFY B2B Integration is that it functions as an ETL tool. We receive XML format and...
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Manikanth Reddykistammagari
Senior System Analyst at a manufacturing company
My main use case with Axway AMPLIFY Managed File Transfer is reliable, secure, and compliant file transfer across...
Read full review of Axway AMPLIFY Managed File Transfer »
AnkitSingh6
Senior Lead Analytics Engineer at a outsourcing company
I have used Axway AMPLIFY API Management to expose and manage APIs across different internal and external...
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Anonymous User
Client Executive at a tech services company
One of the projects I'm working on is to use it to connect a web form where end-users will enter in data. This data...
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Suresh Boga
SC at Capgemini
I am looking for free tools which can replace Axway OmniVision.
Read full review of Axway OmniVision [EOL] »

Review 1 of 5

No Data Available

Customer Service

Manu Kumar
Cloud Engineer at Sopra Steria
Customer support for Axway AMPLIFY B2B Integration is very good. We have received almost all our resolutions in a...
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AnkitSingh6
Senior Lead Analytics Engineer at a outsourcing company
Customer support for Axway AMPLIFY API Management is generally helpful and knowledgeable. The response time for...
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Chris Grego
Business Development Manager at TPIsfotware
I would rate the technical support as a three out of five.
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Sankarapandi Murugan
Senior Developer at a financial services firm
The customer support for Axway AMPLIFY B2B Integration is great, and I rate it 10 out of 10.
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Akash Dalebehera
Technical Specialist at a tech vendor
For technical support from Axway, I would give it a rating of nine out of ten, as ninety to ninety-five percent of...
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Siddhartha Shekher Sharma
Business Analyst at a manufacturing company
Customer support for Axway AMPLIFY B2B Integration is efficient.
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Siddhartha ShekherSharma
Business Analyst And Operation Consultant at Pharmaceutical Companies
The customer support for Axway AMPLIFY B2B Integration is very good, as they are very responsive and clear in...
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Akash Dalebehera
Technical Specialist at a tech vendor
The model, since we are using other products of Axway as well, it's not a pay-per-use, it's a per-transaction model...
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IgmarRautenbach
Managing Director at Tegra Solutions
We communicate with Axway, and they consistently respond fast. They provide alternative suggestions and address any...
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PradeepSingh1
Director Of Operations at a outsourcing company
The technical support team is helpful and very prompt on the ticket. Although, I have had two to three instances in...
Read full review of Axway AMPLIFY Managed File Transfer »
Eddy Koers
ICT - Operations Employee (Senior) at Menzis
I’m not a direct contact person. I don’t deal with technical support. I can’t say how helpful or responsive they are.
Read full review of Axway AMPLIFY Managed File Transfer »
Manikanth Reddykistammagari
Senior System Analyst at a manufacturing company
My experience with Axway customer support has been positive and responsive. When we have encountered issues or needed...
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Managed File Transfer Specialist at a financial services firm
Very good support, a high rating for onsite, phone, and web support.
Read full review of Axway AMPLIFY Managed File Transfer »
SantoshKumar11
Application Support Engineer (owner) at a pharma/biotech company
The solution's technical support team is very good and responds very quickly.
Read full review of Axway AMPLIFY B2B Integration »
SouvikGhosh
Application Development Senior Analyst at a computer software company
Axway technical support is great. I would probably give them an eight or nine out of 10. My only problem is that they...
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
manager at a non-profit
Axway AMPLIFY Managed File Transfer's customer support is amazing. When tapping into their customer support, they are...
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Anonymous User
Tactisch Middleware beheerder at a financial services firm
I would give technical support a rating of 8/10. When we needed a consultant, he came.
Read full review of Axway Synchrony »
Anonymous User
Delivery Module Lead at a tech services company
Vendor support of this application is really good if you have opted for that.
Read full review of Axway Synchrony »
Igmar Rautenbach
Head: B2B Solutions at Trustlink (Pty) Ltd
We actually provide support to customers. We provide remote support as well as on-premise support. From a support...
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Anli DAROUECHE
president of the company at DARAN IT
We have contacted the support team, and I feel that they are quite efficient.
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Director - Service Operations at a tech services company
The technical support is very good.
Read full review of Axway Synchrony »
Anonymous User
Senior Systems Engineer at a financial services firm
I would give technical support a rating of 4/10. It was difficult to communicate in English with this team. Only a...
Read full review of Axway Automator »
Anonymous User
Client Executive at a tech services company
Their technical support is good. They know what they're doing.
Read full review of Axway AMPLIFY Application Integration »
Anonymous User
Edi Specialist at a computer software company
Axway AMPLIFY B2B Integration's customer support is quite good.
Read full review of Axway AMPLIFY B2B Integration »
Anonymous User
Associate Software Engineer at a tech vendor
We occasionally need help from the support team of Axway because some of the issues are very technical, and even go...
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Anonymous User
Owner at a tech services company
We did have the opportunity to use technical support a little bit for some questions. Their work was okay. We were...
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Anonymous User
Chief Integration Architect at a logistics company
Technical support is good. We get the support that is required.
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Leandro Barbosa
Product Management at edi-labs sistemas
Technical support is very good. They communicate and provide answers very fast, but I think there's room for...
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GuirinoCiliberti
Principal Solution Architect at a comms service provider
We use Atos or Capgemini for support. At the moment, the support is good.
Read full review of Axway AMPLIFY Application Integration »
Vishwas Nallabelli
Architect at a tech services company
I would give technical support a rating of 9/10.
Read full review of Axway AMPLIFY Managed File Transfer »

Review 1 of 30

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Technical Support

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