Compare AvePoint vs Zoom Video Communications

AvePoint

Based on 21 reviews.

Zoom Video Communications

Based on 234 reviews.

Sample Customers

AvePoint Meetings Pro

Sitowise, Friesland Campina

Zoom Workplace Business

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Popular Solutions

AvePoint Cloud Backup

3 reviews

Avepoint FLY

1 reviews

Backup and Restore for SharePoint & Microsoft Office 365

0 reviews

Zoom Workplace Business

28 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Outsourcing Company

18%

Construction Company

11%

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Axel Peter Brox
Hospitality Specialist at Bechtle
The primary purpose it is used for is mostly backup.
Read full review of AvePoint Cloud Backup »
Pramodh Maheshwar
IT Systems Engineer - Wintel at a tech vendor

Read full review of Backup and Restore for SharePoint & Microsoft Office 365 »
Dave H
Technical Support Specialist at a tech services company
The migration I was involved in with Avepoint FLY was for an oil and gas industry, specifically from a file server to...
Read full review of Avepoint FLY »

Review 1 of 3

Yifate Yusuf
Team Lead at GE
Zoom Workplace Business has been our cornerstone to our success as an organization, keeping our team connected across...
Read full review of Zoom Workplace Business »

Review 1 of 1

Customer Service

Rajakumar Selvaraj
Consultant - Microsoft Solutions at Mannai Corporation QPSC
With other migration tools, the support team used to respond, but they never provided us with any suggestions or...
Read full review of AvePoint Cloud Backup »
Marios Georgiou
Director at Diangle Solutions Limited
Mostly, the support is very knowledgeable, and everything is okay. I rate the technical support an eight out of ten.
Read full review of AvePoint Cloud Backup »
Richard Banks
Microsoft 365 Product Manager at The Law Society
Technical support is very good. On a scale of 1 to 5, I would give it a 4.
Read full review of Backup and Restore for SharePoint & Microsoft Office 365 »
Rajakumar Selvaraj
Consultant - Microsoft Solutions at Mannai Corporation QPSC
The solution's technical support was good since they responded very promptly.
Read full review of Avepoint FLY »
Hendrik Belitz
Owner at Innovation through understanding
We do not contact AvePoint's support team directly. We receive the support from a reseller. They provide good...
Read full review of AvePoint Cloud Backup »
Robert Hedblom
Cloud and Solution Principal Architect at sumNERV Provider AB
We are super happy with the customer service and support.
Read full review of Avepoint FLY »
Robert Hedblom
Cloud and Solution Principal Architect at sumNERV Provider AB
We had some challenges with Google backups. The support rewrote the actual agent to improve this. AvePoint's support...
Read full review of AvePoint Cloud Backup »
Sungjae Yun
Consultant at SPK
I have not experienced technical support with AvePoint Cloud Backup.
Read full review of AvePoint Cloud Backup »
Bartosz Czerek
Security Administrator at a tech services company
The technical support is okay. The support must work on its speed of response and overall competence.
Read full review of AvePoint Cloud Backup »
Dave H
Technical Support Specialist at a tech services company
I didn't need to reach out to their support or customer service at any time.
Read full review of Avepoint FLY »
Anonymous User
Owner at a tech services company
Technical support is excellent.
Read full review of AvePoint Cloud Backup »
ManojKumar23
Senior System Administrator at a computer software company
I haven't reached out to technical support. I've mostly done my own research and searched online for answers if I...
Read full review of Avepoint FLY »

Review 1 of 12

PraveenKambhampati
Owner at Thought Leaders Management Consulting
I have not needed to contact Zoom's technical support.
Read full review of Zoom Workplace Business »
ManishBhandari
Presales Technical Specialist at Redington India Limited
The technical support for this solution is good.
Read full review of Zoom Workplace Business »
Arun Basnet
Data Engineer at a computer software company
I haven't had any experience with customer support for Zoom Workplace Business because I haven't had any major issues...
Read full review of Zoom Workplace Business »
Javier Salazar
Security Engineer at Tenable Network Security
I have not needed to contact support.
Read full review of Zoom Workplace Business »
RaynielBadiola
Technical Director at Secur Links
I have not contacted the support from Zoom.
Read full review of Zoom Workplace Business »
Mahender Nirwan
Software developer at TAIGLE LLC
I haven't used Zoom's tech support.
Read full review of Zoom Workplace Business »
Craig Kona
Chief Information Officer at SYNOVA CONSULTANCT
I have not contacted the support from Zoom.
Read full review of Zoom Workplace Business »
GauravGupta3
Founder & Solution Architect at Fluidech
The support is something that we are not fully satisfied with, and it can get better. They need to focus on localized...
Read full review of Zoom Workplace Business »
Chandana Wijeratne
Director at Kingslake Eng.Systems (Pvt) Limited
On a scale from one to ten, where one is low and ten is high, I rate the solution's technical support a seven or...
Read full review of Zoom Workplace Business »
Anonymous User
Regional Territory Manager at a tech services company
The product runs pretty smoothly so I haven't had to contact technical support.
Read full review of Zoom Workplace Business »
Anonymous User
Account Manager, Cybersecurity at a tech services company
We have not contacted technical support.
Read full review of Zoom Workplace Business »
Anonymous User
Sr. Sales Consultant at a tech services company
I've never directly dealt with technical support. I can't speak to how helpful or responsive they would be if you...
Read full review of Zoom Workplace Business »
STEVEN JAMAL
Enterprise Engineer at Computech Limited
I haven't needed technical support because it was easy for me to navigate through and find what I was looking for. It...
Read full review of Zoom Workplace Business »
Anonymous User
Solution Architect & Presales Lead at a tech services company
I've never directly dealt with Zoom technical support. We have our own internal IT team. If we run into problems with...
Read full review of Zoom Workplace Business »
Anonymous User
Operating Executive, as an independent consultant at a tech services company
I've never contacted technical support. When we have had connectivity issues, I report them. Every time it didn't...
Read full review of Zoom Workplace Business »
Shmulik Davar
VP Product at Medint
We connected with them only once.
Read full review of Zoom Workplace Business »
Anonymous User
System Support Executive at VF Corporation
Two or three years ago the global team was not able to use a feature on the old version. Suddenly, Zoom wasn't...
Read full review of Zoom Workplace Business »
Anonymous User
Business Development Manager of Storage Systems at a manufacturing company
I have no experience with support because I have never needed any.
Read full review of Zoom Workplace Business »
Anonymous User
Manager IT Affiliate Delivery and Service Management at a manufacturing company
I have never had a problem that required me to contact technical support.
Read full review of Zoom Workplace Business »
Anonymous User
Portfolio Manager at a computer software company
I haven't had any issues with technical support.
Read full review of Zoom Workplace Business »
Anonymous User
Program Administrator at a manufacturing company
I have never encountered any issues to contact support.
Read full review of Zoom Workplace Business »
VaishnaviM
Associate Software Development Engineer at Publicis Sapient
I have never contacted technical support. I don't really ever take tech support.
Read full review of Zoom Workplace Business »
Robert Sabath
Owner at Sabath Supply Chain Consultants, Inc.
I've made one or two calls to customer support and shared emails with them so it's been quite limited. I got a...
Read full review of Zoom Workplace Business »
Anonymous User
Regional Sales Manager Iberia Manager at a security firm
In the beginning, we had contact with Zoom for training. Beyond that, at least in my experience, I have never had to...
Read full review of Zoom Workplace Business »
Abhisek B
Senior Manager at RP Sanjiv Goenka Group
I've never contacted Zoom's technical support. I cannot speak to how helpful or responsive they are in general.
Read full review of Zoom Workplace Business »
NikolayBachvarov
Software Architect at AIOPS group
I have not used technical support.
Read full review of Zoom Workplace Business »
Anonymous User
Principal Consultant at a tech services company
I have not needed to contact the support.
Read full review of Zoom Workplace Business »
Anonymous User
Product Manager at a computer software company
I've never had to reach out to Zoom's technical support or customer service because I've never had a reason.
Read full review of Zoom Workplace Business »
Anonymous User
Principal Consultant at a computer software company
I have never contacted technical support.
Read full review of Zoom Workplace Business »
Ornit P
Team Leader at Elbit Systems Ltd
I have never used the solution's technical support.
Read full review of Zoom Workplace Business »

Review 1 of 30

Technical Support

No Data Available

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