Compare Avatier vs Dell Technologies

Avatier

Dell Technologies

Based on 2623 reviews.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

198 reviews

Dell Business Laptops

253 reviews

Dell PowerStore

175 reviews

Top Industries

No Data Available

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Jose Oliveira
Diretor at a consultancy
My main use case for Dell PowerEdge R-Series is servers for ERP for some clients, and servers for virtualization for...
Read full review of Dell PowerEdge R-Series »
Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Customer Service

No Data Available

Abuzar Khan
Cybersecurity Engineer at Gigabit Technologies Pvt Ltd
Customer support was good. I would rate the customer support at eight out of ten.
Read full review of Dell PowerVault »
Marc Gaethofs
ICT manager at Thys Bouwprojecten
The technical support could be better. The problem with Dell support is that you have to explain your case to...
Read full review of Dell PowerVault »
Gokhan Dikmen
Vice President of product at a tech services company
Technical support depends on the contract and the partner that you are working with. There are some partners that...
Read full review of Dell XtremIO »
Ali Yazıcı
IT Service Manager at Kuveyt Turk Participation Bank
The technical support is good.
Read full review of VMAX [EOL] »
Samuele Quadri
Enteprise Solution Consultant at Deda Tech
The assistance I received was good because the first laptop with a touchscreen had some broken pixels, and Dell...
Read full review of Dell Business Laptops »
Vaidyanathan Swaminathan
Co Founder at a outsourcing company
The support is horrible. There are bugs in the solution that have not been fixed yet. The vendor said they would fix...
Read full review of Dell RecoverPoint »
Daniel Dumitru
Inginer de system IT Senior at ENGIE
Customer service and support have been supportive and satisfactory. Dell's support, especially during firmware...
Read full review of DD Boost »
Hassan Esmaeili
Data Protection And Storage Expert at a manufacturing company
I have contacted technical support and customer support and tried to open a case. My experience with them includes a...
Read full review of Dell PowerStore »
Scott Yoshimura
Lead Technical Product Manager at United Services Automobile Association
I would rate support for this solution a three out of ten. Considering how much we use PowerFlex Manager, it can only...
Read full review of Dell PowerFlex »
KiewietKritzinger
Nutanix at Senior System Engineer
Serviceability, scalability, and supportability depend on the region. Based in South Africa, Dell South Africa has...
Read full review of Dell PowerStore »
Kitmeer-Ahmad
Product Manager, Dell Client Solutions at Team Computers
It is fantastic. We just have to raise a ticket, and immediately, we can get the response from them. There is no...
Read full review of Dell PowerProtect Data Domain »
Hassan_Zaki
Senior Pre Sales Section Manager at VAS Integrated Solutions
Dell technical support for Dell PowerProtect Cyber Recovery rates a 7 out of 10. A little improvement on both...
Read full review of Dell PowerProtect Cyber Recovery »
Anonymous User
Storage Engineer at a energy/utilities company
My experience with technical support from Dell has been pretty good, although I have occasionally encountered...
Read full review of Dell PowerStore »
Paulo Xavier
Sales Manager at LTA-RH Informatica
We've never had to reach out to technical support, not have our clients. We have an SLA, however, we really don't...
Read full review of VxRail »
KrishnamohanVelpuri
Sr Consultant at T-Systems ICT India Pvt. Ltd.

Read full review of Dell VPLEX »
Anonymous User
Systems Consultant at a consultancy
Customer Service: 5 out of 5 Technical Support: 5 out of 5
Read full review of Dell PowerProtect Data Domain »
Jacob Christensen
Tech consultant at KMD
The technical support is very professional and provides quick responses. When using the callback function, we found...
Read full review of Dell Unity XT »
Anonymous User
IT Manager at a comms service provider
We haven't needed to contacted customer support because there is good documentation online.
Read full review of Dell PowerProtect Data Manager »
Adams Rasheed
Information Technology Manager at a energy/utilities company
I admire EMC for their technical support. In general, they are very responsive, and in this case, it is no different....
Read full review of Dell PowerProtect Data Domain »
Adeel Mahmood
Manager presales at IBL-Unisys
I would rate customer service a nine out of ten.
Read full review of Dell RecoverPoint »
Cela
Solutions Architect at a financial services firm
I would give technical support a rating of 6/10.
Read full review of Dell XtremIO »
David Devlin
Works at Government of Nova Scotia
The solution's service and technical support are excellent. I would rate them a ten out of ten.
Read full review of Dell PowerScale »
Sascha Ernst
Service Owner Basic Infrastructure at Goldfish IT solutions
Awarding Dell's technical support a perfect ten would be bordering on the realm of unreality, where glitches and...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Systems Engineer at a financial services firm
The technical support is good. However, the support portal needs fixing. Accessing a service request on the support...
Read full review of Dell Unity XT »
Bill Engelmeyer
Systems Engineer at Unisity LLC
The customer service for Dell PowerEdge Rack Servers is great. I'd give them a ten out of ten on that.
Read full review of Dell PowerEdge R-Series »
Roshith Mele Areekkal
Deputy Secretary at Life Insurance Corporation of India
We don't have on-site support. We rely solely on their offline support. We receive on-site support upon upgradation....
Read full review of DD Boost »
Anonymous User
CEO/co-founder at a tech services company
The experience with customer support depends on your location and how you approach it. In Poland, we have support,...
Read full review of Dell PowerProtect Data Manager »
Anonymous User
Solution Architect at a tech services company
The technical support is good.
Read full review of Dell Unity XT »
Anonymous User
Analista De Suporte De TI Junior at a tech vendor
Regarding the warranty and on-site support, I have had direct experience triggering it whenever we need it. In...
Read full review of Dell Business Laptops »
Carlos Ramos Soto
Infrastructure Administrator at Banco Agromercantil de Guatemala, S. A.
I have not used customer service or support.
Read full review of Dell PowerStore »

Review 1 of 30

Technical Support

No Data Available

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