Compare Automation Anywhere vs Perforce

Automation Anywhere

Based on 765 reviews.

Perforce

Based on 168 reviews.

Overview

Automation Anywhere is a developer of robotic process automation software and testing software. The company was established in 2003, as Tethys Solutions, LLC in San Jose, California. The company's flagship product is also called Automation Anywhere. It is available in a Small Business

Information Not Available

Sample Customers

Popular Solutions

155 reviews

2 reviews

1 reviews

3 reviews

20 reviews

5 reviews

Top Industries

Outsourcing Company

17%

Comms Service Provider

12%

Financial Services Firm

10%

Manufacturing Company

10%

Outsourcing Company

12%

Manufacturing Company

11%

Financial Services Firm

11%

Construction Company

10%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Nadeem K.
Rpa Developer at a consultancy
In my own words, for the current client, they are in the manufacturing industry. We have various use cases including...
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Mufaddal Mufaddal
In A Company at EPUS
Our main use case for AI Agent Studio involves managing our technical back end as well as the customer-facing front...
Read full review of AI Agent Studio »
Krupesh Shah
Account Director at a tech vendor
The main use case for Automation Anywhere AI Agent in the organizations I work with is bank reconciliation and PO...
Read full review of Automation Anywhere AI Agent »
Anonymous User
Senior Rpa Consultant at a computer software company
I use it in my client project to extract data and communicate it for business purposes. I summarize the data, and...
Read full review of BotFarm »
reviewer64819354
Director of Global Automation at a tech services company
Our primary use case for IQ Bot is mostly for document processing for our clients.
Read full review of IQ Bot [EOL] »

Review 1 of 5

Nirav Patel
Senior QA Engineer at a tech vendor
My main use case for BlazeMeter revolves around working on a web application with lots of data on the backend. I use...
Read full review of BlazeMeter »
Priyanshu k
Release Train Engineer at Flash Ai
Perforce Delphix serves as our main solution for continuous compliance, and the intuitive graphical interface...
Read full review of Perforce Delphix »
Krishna M Gopalakrishnan
Manager, Quality, Functional Safety, Cybersecurity Embedded Processing at a manufacturing company
I work on tools such as Klocwork, LDRA, as well as Jira and Confluence, focusing more on the software quality...
Read full review of Klocwork »
Daniel Kirschner
Technical Lead, Methods & Tools at Volkswagen
We use Helix Core in our software development processes as a configuration management solution. Our typical use cases...
Read full review of P4 »
Marco Wwrthon
CEO at VonatelNetworks
The main use for Zend in my last client project was for an API Gateway that is used for alerting and monitoring.
Read full review of Zend »

Review 1 of 5

Customer Service

Krishnakumar Maurya
Chief Executive Officer at Bigiota Analytics LLP
The technical support is good. They stay within their SLAs.
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Kumar Animesh
Automation Manager at AMEX
They have a support channel where we can raise our concerns. If we cannot understand something or we do not have a...
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Gangadhar Wali
Founder and COO at InVibes
We don't get any kind of technical support or training for IQ Bot. There's a total lack of communication from them.
Read full review of IQ Bot [EOL] »
Sunilkumar Venugopal
Head of RPA Team at Olam International
Tech support is one of its primary features, far better than the other RPA tools. We have been able to fix some big...
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Fernando Alfaro
Manager Advisory Services at Ernst & Young
The technical support I have received from IQ Bot has been of average quality. I rate the support from IQ Bot a three...
Read full review of IQ Bot [EOL] »
Yash Bawane
Data engineer at tcs
I would rate their support an eight out of ten. They are very helpful, but there is some room for improvement...
Read full review of Automation Anywhere »
Bharath Kumar.
Director of Data Engineering and Automation at a tech vendor
Technical support is decent. We were previously on a lower level of service support but realized we needed better...
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VisheshNigam
Director, Agentic Engineering & Automation Practice at Concentrix
In the last two years, one thing which Automation Anywhere has changed and they actually worked on is the support and...
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Michael Reynolds
Business Technology Service Digitization Executive at a financial services firm
Technical support is solid. We pick up the phone and call and create tickets. We get responses almost instantly....
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KhaledMostafa
Regional Service Delivery Manager - Intelligent Automation at a tech services company
Customer support is very fast and helpful. They have all the information needed, and even if they do not have the...
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Anonymous User
Assistant to GM, IT & Business Transformation Division at a manufacturing company
We do utilize Automation Anywhere’s technical support via our partner. Since Automation Anywhere's Japan office was...
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Vignesh
CTO at a consultancy
Technical support is really good. When we have had issues, they have been able to help us. They gave us several...
Read full review of BotFarm »
Anonymous User
Project Manager -Learning and Development at a computer software company
Technical support is very good, and we are getting what we require. Initially, it wasn't that great at the start of...
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Rohit Malik
Chief Architect at a tech vendor
Regarding technical support from Automation Anywhere, I work more into architecture and consulting, so we don't go...
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Anonymous User
Automation and AI Specialist at a comms service provider
I rate Automation Anywhere support 10 out of 10. They have a solid team to address any issues or glitches as they arise.
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Anonymous User
Vice President Technology at a insurance company
Document automation is the primary use case, followed by customer service. Our response time for customer service and...
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Anonymous User
Advisory Council Member at a tech services company
A lot of the technical support is done by my teams. I do not have great visibility. As far as what my team has told...
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Morris Kibirie
Procurement Specialist at Cleanshelf Supermarkets Limited
I do use the Automation Co-pilot. Co-pilot makes work easier, and the time required to do work is really reduced,...
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Natinder Kaur
Application Development Manager at Genworth
We have no complaints about the solution's technical support. I rate the entire customer success team a solid 11 out...
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DilonDsouza
Sr Manager at a computer software company
As mentioned above this support has been good and we always look forward for continued support here
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Anonymous User
Senior RPA Developer at a tech services company
The technical support is very good and responsive. They have a help portal that is very clear and easy to use....
Read full review of BotFarm »
Siva Gangavarapu
RPA Developer at Qualcomm Incorporated
The technical support is fine. As soon as we raise an issue, we can get the technical support that we need. They...
Read full review of Automation Anywhere »
AbhishekChatterjee
Lead Consultant - Automation at ITC Infotech
I was in touch with support a couple of times. They are good. There are two parts to the support. One part is in...
Read full review of IQ Bot [EOL] »
Subba Rao
Manager at a tech vendor
I would rate their technical support as nine out of ten. They are very quick and they go deep into troubleshooting....
Read full review of Automation Anywhere »
Shreyas Natesh
RPA Developer at Merck KGaA
Technical support for this solution is very good. The response is very good and they come back to us very fast.
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Anonymous User
Program Manager at a tech services company
The support team has a dedicated relationship manager, who is attached to our organization. We have the ability to...
Read full review of BotFarm »
Anonymous User
RPA Program Manager at Agility
I feel great about this conference and the way that people connected each other, from the developer to top...
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SHARDUL VASAVADA
Sales Director at Tecnoprism
Their technical support is good.
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Kaushik-Mukherjee
Project Manager at ANZ Banking Group
The support that we receive from Automation Anywhere is really good. We have specific customer success managers as a...
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Chetankumar K
Lead Consultant at a tech services company
It would be really good if they could give more priority to tickets which are raised by partners. Right now,...
Read full review of Automation Anywhere »

Review 1 of 30

ArtemCheremisin
Performance Test Engineer at BETBY
I haven't directly used BlazeMeter's technical support, but I have found that their online resources and community...
Read full review of BlazeMeter »
Saurav Krishna
Data Engineering and AI Intern at .3Lines Venture Capital
The support team responds within 24 hours after raising a ticket.
Read full review of Perforce Acana »
Roland Castelino
QA Lead at BMO Financial
The customer support has improved over the past two years. They have probably remodeled their customer service,...
Read full review of Perfecto »
Govindaraj Ponnusamy
Automation Architect at a tech consulting company
Whenever we have a doubt about mobile device testing, we just go to the Perfecto site and what we need will be there....
Read full review of Perfecto »
Lalit Parkale
Senior Product Owner at a financial services firm
Customer support is excellent. I'm very impressed with them because of the kind of queries we're raising. The usage...
Read full review of BlazeMeter »
AkashSingh
Senior Product Specialist at Meteonic Innovation Pvt. Ltd.
They're hyperresponsive. They have regular calls to see what exactly we are doing with Klocwork and how we are doing....
Read full review of Klocwork »
Kristina Bogojevska
Product Manager at a manufacturing company
Their support is amazing. We have a technical consultant from Perfecto with whom we work. Whenever we need help with...
Read full review of Perfecto »
AndyBrown
Systems Engineer at a financial services firm
Perfecto's support goes above and beyond, with its automation support. We have biweekly meetings with some of...
Read full review of Perfecto »
Anonymous User
Technology services specialist at a financial services firm
They are very good. In the beginning, they held a workshop with our team, and whenever we ask questions, we are...
Read full review of BlazeMeter »
Farjad Alam
Automation Tester at IGM Financial
The technical support gets back to us within a few days. I have not used it that much and I don't have complaints,...
Read full review of Perfecto »
Anonymous User
IT CONSULTANT at a consultancy
I use Delphix support which is really good, but the term 'customer support' does not make sense to me.
Read full review of Perforce Delphix »
Varun
Service Virtualization Developer at a tech services company
We have weekly calls with the BlazeMeter support team, and that's a great thing. During those calls they will ask if...
Read full review of BlazeMeter »
Anonymous User
Integration Supervisor Lead at a manufacturing company
Vendor support is adequate. During the initial phase, there was a need for follow-ups and clarifications, which...
Read full review of Klocwork »
Ravi
Software Solutions Engineer at Meteonic Innovation Pvt. Ltd.
Very good.
Read full review of Klocwork »
Anonymous User
Manager, Operations at a tech vendor
The customer support for Perforce Delphix is excellent. For a P1 ticket, it gets resolved within two to four hours....
Read full review of Perforce Delphix »
Anonymous User
Senior Technical Consultant at a healthcare company
The technical support is good.
Read full review of P4 »
Anonymous User
Senior Data Manager at a computer software company
The technical support was almost perfect, both for user support and for system administrators.
Read full review of P4 »
Anonymous User
Manager at a insurance company
So far, so good. We haven't created an official service ticket yet, but the inquiry and the follow-up seem to be good.
Read full review of Perfecto »
Harry Pitters
Project Manager at a financial services firm
The customer support for Perforce Delphix is very good and excellent. I would rate the customer support for Perforce...
Read full review of Perforce Delphix »
Anonymous User
SCM administrator at a tech company
Technical support for routine issues and tutoring beginners is absolutely the best. They follow up until you are...
Read full review of P4 »
Anonymous User
Student at a university
The customer support from Perforce Delphix is great. It has been consistent, and whenever we raise a ticket, we get...
Read full review of Perforce Delphix »
Anonymous User
Responsible for Test Management at a tech services company
The current version of the solution is very stable, so we've never had to contact technical support.
Read full review of Perfecto »
Anonymous User
Assistant Manager at a manufacturing company
My experience with customer support was good. We raise cases with the Perforce Delphix support team, and we receive...
Read full review of Perforce Delphix »
Michael Bujokas
Manager and Platform Lead, Canadian Digital Banking at BMO
They're quite responsive and they do reach out for more information, which is good. Lately they've been coming back...
Read full review of Perfecto »
Anonymous User
Gerente de Sistemas e Ingenieria de Software Libre
When we required any tech support, we contacted Gabriel and Hussein who gave us superb service, in order to resolve...
Read full review of Perforce Acana »
Daniel Kirschner
Technical Lead, Methods & Tools at Volkswagen
The customer service and support are excellent. During a difficult case involving IDP integration, I received an...
Read full review of P4 »
Maria Aguas
Test Lead at World Vision International
BlazeMeter's tech support team has been excellent, providing helpful and responsive assistance through chat and email...
Read full review of BlazeMeter »
Saufi Salim
Unix Consultant at ExxonMobil
My impression of the technical support is very good.
Read full review of Perforce Puppet »
Colin Klepper
Senior Manager And Sme at a tech vendor
We have had excellent customer support through the Perforce Delphix support portal.
Read full review of Perforce Delphix »
Anonymous User
Works
Their support is pretty good and normally gets back to me within one day. One time, instead of the support rep taking...
Read full review of BlazeMeter »

Review 1 of 30

Technical Support

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