Compare Atempo vs Rubrik

Atempo

Based on 1 review.

Rubrik

Based on 92 reviews.

Sample Customers

Atempo Time Navigator

University Savoie Mont Blanc

Atempo Live Navigator

Dufresne Corrigan Scarlett

Rubrik

Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics

Popular Solutions

Atempo Time Navigator

0 reviews

Rubrik

14 reviews

Rubrik Go

3 reviews

Top Industries

Computer Software Company

13%

Government

11%

Comms Service Provider

11%

Construction Company

Computer Software Company

13%

Financial Services Firm

11%

Government

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
IT Admin at a tech services company
We use it for the server infrastructure, the entire VMware clusters on backup, and we use also the internal agents...
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Review 1 of 1

Josua Taljaard
General Manager Commercial / Business Unit Manager Commercial at Datacentrix (Pty) Ltd
We employ Rubrik Go to assist our clients with data recovery, particularly for businesses transitioning to the cloud....
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Lee Apps
Cloud Services Manager at Tecala Group
We predominantly use Rubrik to back up VMware, VMs, SQL databases, Windows files, NAS data, and EC2 instances in...
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Review 1 of 2

Customer Service

Anonymous User
IT Admin at a tech services company
Their technical support is friendly. They are capable. They are fast. And we have a personal contact there so we can...
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Review 1 of 1

Reginald Ronquillo
Solutions Engineer at Exclusive Networks
The support will immediately take care of your concern as soon as a case is logged.
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Josua Taljaard
General Manager Commercial / Business Unit Manager Commercial at Datacentrix (Pty) Ltd
I would rate its customer service and support six out of ten.
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GopalSetia
Director- Pre Sales Enterprise Solution Architect at Wipro Limited
I still need to get feedback on Rubrik's support. I think that regarding the feedback, we never faced many issues on...
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Anonymous User
Systems Architect at a tech services company
The technical support is fantastic. You can look at the published reviews; they're right at the top, from a...
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Matthew Gill
Senior Network System Engineer at a insurance company
While this might not count as a "tool," the support methodology with Rubrik is really interesting. When we need to do...
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Anonymous User
Lead Support Engineer at a financial services firm
The technical support is excellent.
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Anonymous User
Systems Engineer
Customer Service: A 10 out of 10. Technical Support: A 10 out of 10.
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Anonymous User
Solutions Architect at a tech services company
Support is good now that they are done restructuring.
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Anonymous User
Vice President Information Technology at a tech services company
We faced no significant challenges while integrating Rubrik with our IT infrastructure. Their support team was...
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Anonymous User
Assistant Vice President at a financial services firm
I have found Rubrik's technical support to be extremely knowledgeable and easily accessible.
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Anonymous User
Network Specialist, Information Technology at a university
The support from Rubrik is excellent. They do support tunnels on the back end, and you can simply email support and...
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Maan Othman
Senior System Engineer at a comms service provider
They are very impressive. Their support is good, and they are cooperative.
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Daniel Stedman
Senior Solutions Consultant at VNQ Systems
The response time of the solution's technical support team is helpful. It provides detailed feedback on the issues as...
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Anonymous User
Works
Very good support who helps with each question. Very fast response time.
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Anonymous User
Senior Technology Architect at a comms service provider
If you have any issues with the software, then the Rubrik support is trained and responsive enough to get you...
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Anonymous User
Cloud Solutions Architect at Clouditalia Telecomunicazioni
The level of technical support is very high in terms of the availability, skills and low time to solve issues.
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Burak Ustun, M.S.
Senior Engineer, System & Networking
10 out of 10.
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David-Simpson
Software Administrator at a university
We have been very pleased every time that we have had to contact their support. Their support has been really good.
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Anonymous User
Storage & Data Protection Team Leader at a tech services company
Rubrik's technical support is excellent. They handle issues efficiently, and if escalation is needed, they manage it...
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Anonymous User
Director of Technical Services at a healthcare company
I rate Rubrik support a five out of five.
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Frederic Lhoest
Senior Technology Architect at PCCW GLOBAL
Customer support is very efficient. It is very similar to Nutanix, in my opinion.
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Grant Hendricks
Systems Architect at Cardtronics
Rubrik has the best vendor support that I've dealt with. They're probably the best. They're the most knowledgeable,...
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Anonymous User
Sr. Cloud Systems Engineer at a computer software company
I would rate their technical support at least a nine out of ten. The support is very good. Nobody's perfect but it's...
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Anonymous User
Domain Specialist infrastructure& platforms
The tech support is extremely helpful.
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Anonymous User
Cloud Solutions Architect at Clouditalia Telecomunicazioni
Any of the few customer issues were promptly solved by the support. We had internal training through videos offered...
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BurhanShakil
Systems Engineer at Harvard University
Rubrik support is amazing. When we are involved in upgrades we always open a ticket and there is a tech person joined...
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Anonymous User
Computer Operations Specialist at a retailer
The solution's technical support team is very responsive and proactive.
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Shaik-Burhan
System Engineer at Tahaluf
The technical support is okay. We do not face many problems. We solve all our issues.
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Sam Kemp
Enterprise Architect at SH Data Technologies
Customer service is top notch, which I am usually pretty disappointed in. So far it's the best I've seen for a tech...
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Anonymous User
Director of Technology at a financial services firm
Our experience with technical support has been great. We had a couple of questions in the beginning, so we interacted...
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Review 1 of 30

Technical Support

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