Compare Ataccama vs TIBCO

Ataccama

Based on 17 reviews.

TIBCO

Based on 207 reviews.

Sample Customers

Popular Solutions

Ataccama ONE Platform

7 reviews

Ataccama Reference Data Manager [EOL]

0 reviews

TIBCO Spotfire

10 reviews

TIBCO Jaspersoft

5 reviews

TIBCO BusinessWorks

4 reviews

Top Industries

Manufacturing Company

11%

Financial Services Firm

10%

Outsourcing Company

10%

Comms Service Provider

Financial Services Firm

13%

Outsourcing Company

11%

Manufacturing Company

10%

Construction Company

10%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Akhil Danturti
Data Governance Analyst at Entain India
My main use case for Ataccama ONE Platform is to develop data quality rules, apply them in the monitoring project,...
Read full review of Ataccama ONE Platform »
Anonymous User
Head of Data Analytics at a financial services firm

Read full review of Ataccama Reference Data Manager [EOL] »

Review 1 of 2

Vinod_Parmar
Lead Solutions Architect at UNSW Australia
We have TIBCO BusinessWorks installed, and we also had an old iProcess installation. I am a consultant for TIBCO...
Read full review of TIBCO BusinessWorks »
AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider
TIBCO Cloud API Management is used for various purposes, such as in the case of the Apple Watch. When a subscriber...
Read full review of TIBCO Cloud API Management »
Choon Hwa Khoh
Head of Product Test at ams AG
I use the solution in my company for file transfer, data extraction, and ETL.
Read full review of TIBCO Business Studio »
Anonymous User
Operations Analyst at a non-profit
I have been using TIBCO Spotfire for around two years for dashboard creation, reporting, and data analysis tasks. My...
Read full review of TIBCO Spotfire »
Anonymous User
Tibco Consultant at a tech vendor
We are dealing with both TIBCO and Tomcat. Tomcat is the backend server which is used at the back end of TIBCO 5.x....
Read full review of TIBCO Rendezvous »

Review 1 of 5

Customer Service

JohnZacharkan
Senior Architect at SourcEdge
Customer service was excellent, and I would give it a ten out of ten. MetLife worked with senior developers who made...
Read full review of Ataccama ONE Platform »
Ashwani Tyagi
Data analyst at a tech vendor
Our IT security team manages technical issues.
Read full review of Ataccama ONE Platform »
IvanIvanov21
Expert Data Quality Management at a financial services firm
We have the customer support, but there is no particular assigned support facility for us.
Read full review of Ataccama ONE Platform »
Aparna Kumari
Data Scientist at HSBC
The experience with their support team has been satisfactory. Whenever we reached out to them with inquiries or...
Read full review of Ataccama ONE Platform »
Akhil Danturti
Data Governance Analyst at Entain India
The support from Ataccama's customer service team is very good. We can raise a ticket using Jira, and they address it...
Read full review of Ataccama ONE Platform »
Gazi Salauddin
Senior Associate at Cognizant
I would rate the support that they provide seven out of ten.
Read full review of Ataccama ONE Platform »
Anonymous User
Senior Architect at a construction company
Customer Service: Not rated because we never have been a registered user.Technical Support: Ataccama has a user forum...
Read full review of Ataccama ONE Platform »
Dm-Dm
data engineer at a tech vendor
Customer support is very good with Ataccama ONE Platform. I would rate the customer support a nine.
Read full review of Ataccama ONE Platform »
Anonymous User
Data Engineer lV at a consultancy
I contact their technical support all the time. The speed of their support depends on the issue. If it is a small...
Read full review of Ataccama ONE Platform »
Anonymous User
Head of Data Analytics at a financial services firm
Customer Service: On a scale of 1-5 (5 being the best), I would give it a 5 On a scale of 1-5 (5 being the best), I...
Read full review of Ataccama Reference Data Manager [EOL] »
Anonymous User
Data Analyst, Quality Assurance Specialist at a tech vendor
The customer support for Ataccama ONE Platform is excellent, but it is expensive. I suggest they should introduce...
Read full review of Ataccama ONE Platform »
Anonymous User
master data analyst operation at a manufacturing company
I haven't had experience reaching out to customer support, so this question should go to the sales team.
Read full review of Ataccama ONE Platform »
Anonymous User
Data Risk Senior Manager, COO Business Risk at a financial services firm
The technical support is pretty good.
Read full review of Ataccama ONE Platform »

Review 1 of 13

Mohammed Aljazayeerly
Technical and Delivery Manager (Integration) at United Delta
We have found the customer support to be okay.
Read full review of TIBCO ActiveMatrix Service Bus »
AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider
The technical support from TIBCO BusinessWorks is very good. I would rate it 8.5 to 9 out of 10.
Read full review of TIBCO BusinessWorks »
Jacobo Ortiz Avila
Production Engineer at Parex Resources Inc
The support receives a rating of six because we're a Colombian company that has our base in Calgary. The support was...
Read full review of TIBCO Spotfire »
Ray Ochieng
Integration Lead at a comms service provider
There's a case that I raised some time back and it took almost two weeks, with them telling me they took it to the...
Read full review of TIBCO BusinessWorks »
Chinna Rao Kandi
Tibco Consultant at JSW
Whenever we raise a ticket, I'm unsatisfied with the solution's technical support. The technical support team is...
Read full review of TIBCO BusinessWorks »
Dedy Rachmanto
Sr. Information MGT Analyst at Pertamina
The support is not very good in Indonesia. They need to improve. The support is from a third party and I find we know...
Read full review of TIBCO Spotfire »
ILGAR SARIJANLI
Head of Analitics and Data Management at Bank Respublika
The solution does not have good documentation or a strong community to help you. That said, I' e never had issues...
Read full review of TIBCO Spotfire »
Mustofa Yonus
Cheif Specialist- Licensing Systems at Roads & Transport Authority
I rate the technical support a seven out of ten.
Read full review of TIBCO ActiveMatrix Service Bus »
AnkurMathur
Solutions Architect at Majesco
Since we use basic features, we generally do not require support.
Read full review of TIBCO Jaspersoft »
S S RAMA KRISHNA MURTHY SURI
Senior Manager at valuelabs LLP
Technical support is good and responsive.
Read full review of TIBCO Cloud Integration »
Amandeep Pawar
Engineer Technology at Iris Software Technologies Private Limited
Customer support for TIBCO Jaspersoft is good and very helpful whenever I need assistance.
Read full review of TIBCO Jaspersoft »
SunilKumar26
Technical Lead at a tech consulting company
We directly raise a ticket to the TIBCO software technical person. I would rate the customer service at nine.
Read full review of TIBCO Enterprise Message Service »
Fabio Ferri
Managing Director at Catenate
Their technical support is really excellent.
Read full review of TIBCO BusinessWorks »
Anonymous User
Senior Consutant at a tech services company
When it comes to technical support, TIBCO has an internal support team who provide us very good support.
Read full review of TIBCO Enterprise Message Service »
Anonymous User
Systems Architect - Business Intelligence at a marketing services firm
Technical support can be a slow process involving email threads and scheduling screen share meetings, but they...
Read full review of TIBCO Spotfire »
Rodrigo Carvalhal
Senior Engineer at BNP Paribas
Every time we need customer support, we call them, and they answer in time and give us a solution.
Read full review of TIBCO ActiveMatrix BPM »
Chandu Sekhar
Manager at a tech vendor
Customer Service: Average Technical Support: Average
Read full review of TIBCO Jaspersoft »
Anonymous User
IT Administrator at a transportation company
I rate the technical support a five out of ten. Though it is a stable product, if we have an issue with the product,...
Read full review of TIBCO BusinessWorks »
Anonymous User
Teradata/Tibco Spotfire Developer at a tech services company
Technical support is good.
Read full review of TIBCO Spotfire »
Ray Odhiambo
Manager, Business Process Automation & Order Mngt Dvpt at Safaricom Ethiopia plc
Customer support responded to us but could not answer our questions regarding how Spotfire connects to the system....
Read full review of TIBCO Spotfire »
Anonymous User
Development Engineer at a tech services company
Customer support is very efficient.
Read full review of TIBCO BusinessWorks »
Anonymous User
Data Architect at a computer software company
TIBCO support has always been great. I would rate them a nine out of ten.
Read full review of TIBCO Cloud API Management »
Anonymous User
ICB Expert Project Manager-Data Analysis at a manufacturing company
The technical support is responsive.
Read full review of TIBCO Spotfire »
Federico Pulice
Senior Consultant at Provincia
Their technical support is good. I've had to reach out a few times when I couldn't resolve something myself, and they...
Read full review of TIBCO ActiveMatrix BPM »
ArchanaN
Associate Director at Mresult
I have not interacted much with technical support due to being in a development role, so I cannot comment extensively.
Read full review of TIBCO Spotfire »
Anonymous User
TIBCO Specialist at a tech services company
Technical support was always very good and fast. Always leading to a resolution of the problem immediately.
Read full review of TIBCO Spotfire »
Vijay Bablani
Integration Architect at a consultancy
There is definitely some scope of improvement needed in the vendor/technical support area.
Read full review of TIBCO ActiveMatrix Service Bus »
Anonymous User
Director, Operational Risk BI & Big Data Analytics
Technical support has been really great. Usually questions get answered within 24 hrs.
Read full review of TIBCO Jaspersoft »
Anonymous User
Risk and Operations Manager at a financial services firm
This product is being supported by our local help desk.
Read full review of TIBCO Jaspersoft »
Anonymous User
Specialist Geosciences Data Consultant at a energy/utilities company
We don't connect directly with TIBCO because we have our own technical support in the company.
Read full review of TIBCO Spotfire »

Review 1 of 30

Technical Support

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