Compare Astera vs Axway

Astera

Axway

Based on 44 reviews.

Sample Customers

Astera Centerprise

Wells Fargo, Xerox, HP, Novartis, USDA, VinSolutions/AutoTrader, Heller Consulting, Farmers Mutual Hail Insurance, Software Solutions Inc.

Axway AMPLIFY Application Integration

BHF-BANK, BNP Paribas, Continental Corporation Automotive Group, Clearstream MFT, Federal Office of Information Technology, Systems and Telecommunication (FOITT), DHL, Union Nationale de Mutualit_s Socialistes, ZF Group, La Poste, Gassco, IdenTrust, Perugia Hospital, International Post Corporation, Bundesagentur fªr Arbeit (BA), IHC Health Solutions, Lenovo, Genzyme

Popular Solutions

Axway AMPLIFY API Management

2 reviews

Axway AMPLIFY Managed File Transfer

7 reviews

Axway AMPLIFY Application Integration

0 reviews

Top Industries

Construction Company

37%

Retailer

Manufacturing Company

Comms Service Provider

Financial Services Firm

17%

Computer Software Company

Construction Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Manikanth Reddykistammagari
Senior System Analyst at a manufacturing company
My main use case with Axway AMPLIFY Managed File Transfer is reliable, secure, and compliant file transfer across...
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Anonymous User
Associate Software Engineer at a tech vendor
I am currently working on Axway AMPLIFY API Management, which is the Axway API platform. The main requirement for API...
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SantoshKumar11
Application Support Engineer (owner) at a pharma/biotech company
We use the solution for transmission purposes, where we send files from our system to the customer's system.
Read full review of Axway AMPLIFY B2B Integration »
GuirinoCiliberti
Principal Solution Architect at a comms service provider
We use the solution for dealers. We also use it to integrate internal applications.
Read full review of Axway AMPLIFY Application Integration »
Suresh Boga
SC at Capgemini
I am looking for free tools which can replace Axway OmniVision.
Read full review of Axway OmniVision [EOL] »

Review 1 of 5

Customer Service

No Data Available

ArghaDas
Associate Consultant at a tech vendor
We are the support team, and when we face an issue, an LC team contacts Axway directly. Currently, I am not in direct...
Read full review of Axway AMPLIFY Managed File Transfer »
Sayantan Sarkar
Technical Lead at HCL Technologies
I rate the technical support a six out of ten.
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Chris Grego
Business Development Manager at TPIsfotware
I would rate the technical support as a three out of five.
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Eddy Koers
ICT - Operations Employee (Senior) at Menzis
I’m not a direct contact person. I don’t deal with technical support. I can’t say how helpful or responsive they are.
Read full review of Axway AMPLIFY Managed File Transfer »
IgmarRautenbach
Managing Director at Tegra Solutions
I would rate their technical support a nine.
Read full review of Axway AMPLIFY Managed File Transfer »
Manikanth Reddykistammagari
Senior System Analyst at a manufacturing company
My experience with Axway customer support has been positive and responsive. When we have encountered issues or needed...
Read full review of Axway AMPLIFY Managed File Transfer »
Akash Dalebehera
Technical Specialist at a tech vendor
We have used the technical support team of Axway AMPLIFY API Management. Even though their responses are always very...
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PradeepSingh1
Director Of Operations at a outsourcing company
The technical support team is helpful and very prompt on the ticket. Although, I have had two to three instances in...
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Owner at a tech services company
We did have the opportunity to use technical support a little bit for some questions. Their work was okay. We were...
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GuirinoCiliberti
Principal Solution Architect at a comms service provider
The technical support services are good regarding response time and first-level support.
Read full review of Axway AMPLIFY Managed File Transfer »
integarch67
Integration Architect / Specialist at a tech services company
Regretfully, we are in constant touch with the technical support team, but we don't get the kind of support and...
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Anli DAROUECHE
president of the company at DARAN IT
We have contacted the support team, and I feel that they are quite efficient.
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Associate Software Engineer at a tech vendor
I could rate the technical support as having always provided resolutions, with the matter being the time it takes,...
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Anonymous User
Tactisch Middleware beheerder at a financial services firm
I would give technical support a rating of 8/10. When we needed a consultant, he came.
Read full review of Axway Synchrony »
Anonymous User
Director, Head of Transformation at a financial services firm
Our partners offer us support.
Read full review of Axway AMPLIFY API Management »
Madhav Kondapalli
Solutions Architect at a retailer
Technical support is very helpful. We are happy with the level of service we receive.
Read full review of Axway AMPLIFY B2B Integration »
Shashikumar N
Tech lead at BNP Paribas
I would rate customer support for Axway AMPLIFY Managed File Transfer an eight out of ten.
Read full review of Axway AMPLIFY Managed File Transfer »
Ranjeet Singh Kushwaha
Integration Analyst at Toyota Australia
We have a platinum subscription with Axway, which includes 24/7 support and excellent customer service.
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Delivery Module Lead at a tech services company
Vendor support of this application is really good if you have opted for that.
Read full review of Axway Synchrony »
Anonymous User
Client Executive at a tech services company
Their technical support is good. They know what they're doing.
Read full review of Axway AMPLIFY Application Integration »
GuirinoCiliberti
Principal Solution Architect at a comms service provider
Axway technical support is good. They also have a very good website.
Read full review of Axway AMPLIFY Application Integration »
Anonymous User
Associate Software Engineer at a tech vendor
We occasionally need help from the support team of Axway because some of the issues are very technical, and even go...
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André Christófaro
Data & Analytics Architect at BM&FBOVESPA SA Bolsa de Valores Mercadorias e Futu
In my last experience, the enterprise support assigned by my company was better. We have a dedicated team for this...
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Anonymous User
Senior Systems Engineer at a financial services firm
I would give technical support a rating of 4/10. It was difficult to communicate in English with this team. Only a...
Read full review of Axway Automator »
SouvikGhosh
Application Development Senior Analyst at a computer software company
Axway technical support is great. I would probably give them an eight or nine out of 10. My only problem is that they...
Read full review of Axway AMPLIFY Managed File Transfer »
Vishwas Nallabelli
Architect at a tech services company
I would give technical support a rating of 9/10.
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Digital Enterprise Architect at a energy/utilities company
We have dealt with technical support for this solution, and we are satisfied with their service.
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Anonymous User
Chief Integration Architect at a logistics company
Technical support is good. We get the support that is required.
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Anonymous User
Director - Service Operations at a tech services company
The technical support is very good.
Read full review of Axway Synchrony »
Igmar Rautenbach
Head: B2B Solutions at Trustlink (Pty) Ltd
We actually provide support to customers. We provide remote support as well as on-premise support. From a support...
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Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.