Compare ARCON vs senhasegura

ARCON

Based on 41 reviews.

senhasegura

Based on 2 reviews.

Sample Customers

ARCON Privileged Access Management

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS

ARCON Privileged Access Management SaaS

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS

senhasegura Behavior Analysis

Liberty Siguros, SulAmerica, DATAPREV, TIM, Telefonica

Popular Solutions

ARCON Privileged Access Management

7 reviews

ARCON Secure Compliance Management

0 reviews

ARCON Privileged Access Management SaaS

0 reviews

senhasegura Access Management

0 reviews

senhasegura SaaS

1 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

Financial Services Firm

Government

Financial Services Firm

10%

Comms Service Provider

Government

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

SarojMohapatra
Zonal Credit Head at a financial services firm
We use this solution for password encryption and remote access. We are customers of ARCON.
Read full review of ARCON Secure Compliance Management »
Bert-Noah
Head Of Business Development at a tech services company
We use the solution to manage identities that include human identities, machine identities, digital identities, and...
Read full review of ARCON Privileged Access Management SaaS »
Paresh Makwana
Director at a tech services company

Read full review of ARCON User Behaviour Analytics »

Review 1 of 3

Movses Bagheryan
IT Security Consultant at a retailer
I use the solution in my company as a PAM tool. For privileged access management, there are tools like senhasegura...
Read full review of senhasegura SaaS »
Mohanned Wael
Solution Consultant at a tech services company
We use the solution to organize our passwords and manage our credentials without accounts.
Read full review of senhasegura Access Management »

Review 1 of 2

Customer Service

Deepagowri Murali
Cyberark and Unix Administrator at a tech vendor
When I have a script-related issue, I get delayed responses from technical support.
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HailuDinku
Senior Network System Engineer at a tech services company
Currently, I'm in constant communication with them. They are professional, helpful, and highly experienced.
Read full review of ARCON Privileged Access Management »
Md. Shahriar Hussain
Information Security Analyst at a comms service provider
The support is very bad. This is an area that needs improvement.
Read full review of ARCON Privileged Access Management »
Kunal Patil
Assistant Manager at a financial services firm
I did use technical support but I was disappointed.
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Harsh Soni
Cyber Security Engineer at a outsourcing company
Customer service is available 24 hours a day, 7 days a week.
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AMISHHASAN
Head - IT Infrastructure at a transportation company
We use third-party support.
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Ashok Kumar Biswas
System Engineer (Cybersecurity) at a tech services company
We directly contact and raise the ticket to the support team.
Read full review of ARCON Privileged Access Management »
ArjitYadav
SME for Cybersecurity at a computer software company
It's not very satisfactory. We've found it difficult to get timely responses and resolutions. We don't always get...
Read full review of ARCON Privileged Access Management »
Rajesh Gurikar
Manager, RPA at a financial services firm
The product team, the support team is readily available, 24/7. We have direct contact. If there are any issues, I get...
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Anonymous User
IT Security Mananger
Tech support is very good.
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Anumod Kaimal
Senior Officer- Information Security at a insurance company
Tech support is quite good. They have been right there to help me out. Their support details are good.
Read full review of ARCON Privileged Access Management »
Anonymous User
IT Infrastructure Management at a financial services firm
We've had problems along the way but they were not major. The product support team has been very good. There was an...
Read full review of ARCON Privileged Access Management »
Anonymous User
Head IT-Security at a financial services firm
We had a little different model altogether. We had their resource on site for our support. We used to talk to the...
Read full review of ARCON Privileged Access Management »
Anonymous User
Head of Information Security & Risk Assurance at a financial services firm
There are no issues in terms of support for this product. Whenever we have had an issue, we raise a tech support...
Read full review of ARCON Privileged Access Management »
Anonymous User
IT Manager
The support is prompt and readily available.
Read full review of ARCON Privileged Access Management »
Anonymous User
Chief Manager at a financial services firm
Technical support is good, whenever we have issues they will resolve the issue, so the support is good.
Read full review of ARCON Privileged Access Management »
Anonymous User
IAM Senior Specialist at a computer software company
The solution's technical support team was good.
Read full review of ARCON Privileged Access Management »
Anonymous User
Consultant at a financial services firm
They have very good support. They provide 24/7 support, because we do critical things, and also we work 24/7....
Read full review of ARCON Privileged Access Management »
Anonymous User
Portfolio Manager at a tech services company
I would rate tech support about five or six out of 10.
Read full review of ARCON Privileged Access Management »
Praveen Yadav
Information Security Professional at a energy/utilities company
We can call them, submit a ticket, they can remote in. I haven't seen any issue with the technical support.
Read full review of ARCON Privileged Access Management »
Paresh Makwana
Director at a tech services company
I work with their support team, and the support is very good. It is remote support 24/7, so it's like a three-level...
Read full review of ARCON User Behaviour Analytics »
Anonymous User
Analyst at a manufacturing company
As of now, we have only escalated issues regarding password vaulting and sometimes there are problems with bulk...
Read full review of ARCON Privileged Access Management »
Farhad Hussain
Senior Consultant (e-Governance) Leveraging ICT for Growth, Employment and Governance at a healthcare company
Good.
Read full review of ARCON Privileged Access Management »
Anonymous User
Manager (Systems) at a financial services firm
I would rate it eight out of 10, mainly when we ask about regular technical issues. We do a certain hardening of...
Read full review of ARCON Privileged Access Management »
Paresh-Makwana
Director at a tech services company
Technical support is nice, it's done from India 24/7 so it's not an issue. We have level three of support one we have...
Read full review of ARCON Secure Compliance Management »
Anonymous User
IT and Infosec Professional
We have not had any issue with support. Support personnel are available whenever support is required.
Read full review of ARCON Privileged Access Management »
Anonymous User
Project Manager at a healthcare company
We contacted technical support once or twice in the implementation stage because there was an issue with the database...
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Anonymous User
Data Entry Specialist at a financial services firm
We've made contact with the technical support team on multiple occasions. We even reached out about increasing the...
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Anonymous User
Systems Engineer at a tech services company
They need to improve on technical support, because ARCON has become a critical application. They should provide...
Read full review of ARCON Privileged Access Management »
Daleep Singhal
System and DBA at a energy/utilities company
The technical support for ARCON Privileged Access Management is also rated nine out of ten.
Read full review of ARCON Privileged Access Management »

Review 1 of 30

Mohanned Wael
Solution Consultant at a tech services company
I had a problem during deployment and had to speak with their technical team. They were very helpful, and one of the...
Read full review of senhasegura Access Management »
Movses Bagheryan
IT Security Consultant at a retailer
The solution's technical support is very responsive and fast. I rate the technical support a nine out of ten.
Read full review of senhasegura SaaS »

Review 1 of 2

Technical Support

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