Compare Anomali vs CrowdStrike

Anomali

Based on 4 reviews.

CrowdStrike

Based on 264 reviews.

Latest Research

Buyer's Guide

Anomali vs. CrowdStrike Falcon

September 2025

CrowdStrike Falcon vs. Anomali

Updated: September 2025

Buyer's Guide

Anomali vs. CrowdStrike Falcon

September 2025

Anomali vs. CrowdStrike Falcon

Updated: September 2025

Sample Customers

Anomali

Bank of England, First Energy, UBISOFT, Bank of Hope, Blackhawk Network

Popular Solutions

Anomali

2 reviews

CrowdStrike Falcon

49 reviews

CrowdStrike Falcon Complete MDR

17 reviews

CrowdStrike Falcon Cloud Security

25 reviews

Top Industries

Financial Services Firm

18%

Computer Software Company

11%

Government

Healthcare Company

Computer Software Company

14%

Financial Services Firm

10%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ChrisCollins
Enterprise Security Architect V at FirstEnergy
We use Anomali as our threat intelligence platform for a variety of threat intelligence feeds that we subscribe to,...
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Review 1 of 1

ManelAlvarez
Technical engineer at Devoteam Management Consulting
I have been using CrowdStrike Observability for the past two months with a focus on the cloud environment,...
Read full review of CrowdStrike Observability »
Waleed Omar
Information Security Specialist at Arab Open University
We are protecting our endpoints, workstations, servers, and cloud workloads. This includes effective use of antivirus...
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Muhammad Fahad
Assistant Director to ACIR at Board Of Revenue
There are several use cases for CrowdStrike Falcon Complete MDR. The main ones include 24/7 threat monitoring,...
Read full review of CrowdStrike Falcon Complete MDR »
Sandeep Nagar
Co-Founder and Director at Securevel Solutions Pvt ltd
We mostly deal with CrowdStrike Falcon Exposure Management which provides EDR functionalities, offering customers...
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Saif Ullah Khan
Security Engineer at ebryx
I am working for an MSSP. We use CrowdStrike on a daily basis for different clients across the globe for security...
Read full review of CrowdStrike Falcon Cloud Security »

Review 1 of 5

Customer Service

Sai Puneeth Gundamraju
Senior Cyber Threat Hunter at a financial services firm
The technical support at Anomali is excellent. They respond to inquiries within 24 to 48 hours.
Read full review of Anomali »
Peter Pamuk
Managing Member at a tech vendor
Regarding the technical support, we have contacted them for the automation part that we are running through...
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ChrisCollins
Enterprise Security Architect V at FirstEnergy
Support in the past has been top-notch, but recent trends indicate that it has taken a back seat, as we often don't...
Read full review of Anomali »

Review 1 of 3

Otis Brinson
Principal at GoTo Foods
I would say the tool's customer service has been able to respond and give us the answers that we needed. I rate the...
Read full review of CrowdStrike Falcon Complete MDR »
Sandeep Nagar
Co-Founder and Director at Securevel Solutions Pvt ltd
The support is quite good.
Read full review of CrowdStrike Falcon Exposure Management »
Sesan SULE
SOC Analyst at a tech services company
I rate CrowdStrike support 8 out of 10. We've had a good experience with them. They're helpful and always respond...
Read full review of CrowdStrike Falcon Cloud Security »
Marcelino Bocanegra
Cybersecurity solution architect Individual Contributor at IQSEC SA
I rate CrowdStrike's support 10 out of 10.
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Ajit_Singh
AVP IT & Communication at Proactive Construction Pvt. Ltd at Proactive data systems
Our distributors provide excellent technical support, and we have experts in our systems. Generally, we don't require...
Read full review of CrowdStrike Falcon Complete MDR »
Omkar Kesarkar
Manager II at ICICI Prudential Life Insurance Company Ltd
The solution's technical support is not good. I rate the technical support a four to five out of ten.
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Juherry Erda
Senior Engineer at Indocement
Technical support is quite good. We can just WhatsApp the technical easily.
Read full review of CrowdStrike Falcon Cloud Security »
ManojKumar42
Information Security Engineer at a non-tech company
I've found the technical support staff to be less knowledgeable than I'd expect. Ideally, they should have expertise...
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Alvaro De Leon
Infrastructure and Support Supervisor at a healthcare company
The technical support is good.
Read full review of CrowdStrike Falcon Cloud Security »
Nakul Chopra
Owner at IT Solution
We have yet to contact technical support. I can't speak to how their services are.
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Jawaria Abbas
Security Engineer at a computer software company
I would rate CrowdStrike's support team a three out of ten. Their support is unacceptable for us. We are doing some...
Read full review of CrowdStrike Falcon »
Syed Ubaid Ali Jafri
Head of Cyber Defense & Offensive Security at Habib Bank Limited
When it comes to customer service and support is that the principal engages whenever required.
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Ganesh-Jadhav
Senior Cyber Security Analyst at Securonix
I have not interacted with their support team. It is not a part of my job.
Read full review of CrowdStrike Falcon »
Divyang Pastagiya
Principle Consultant at Infosec Ventures
The technical support could improve because I am in India and the support I receive is from the UK or Australia. It...
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Waleed Omar
Information Security Specialist at Arab Open University
CrowdStrike Falcon's technical support is good.
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Pedro Barros
Security Analyst at a energy/utilities company
Regarding technical support, the response time typically takes a few hours. The speed of response may be influenced...
Read full review of CrowdStrike Falcon Cloud Security »
Darrin Barnes
Chief Information Officer at a tech services company
I love the team. They have a fine balance of technical and service. It is a very good thing. I would rate them a nine...
Read full review of CrowdStrike Falcon Complete MDR »
Bhim Arora
Group Manager at HCLSoftware
Response resolution time is too high.
Read full review of CrowdStrike Falcon »
Mahmoud Hanafi
IT Operation Manager at Orascom Construction Industries
I rate CrowdStrike support 10 out of 10. They have a perfect support team. When we're working with technical support,...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
President and CEO at a tech services company
The product works really well. We very rarely had to reach out to technical support. When we reached out to them,...
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Anonymous User
Dy General Manager at a real estate/law firm
Due to the fact that we are still running a POC, we have direct access to the principal on the contract. They have...
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Anonymous User
Senior security consultant at a computer software company
The first level of support is with us. If I'm not able to solve an issue, then I'll raise a case to Falcon with the...
Read full review of CrowdStrike Falcon Complete MDR »
Martin Huňa
BDM at Exclusive Networks Czechia
It's difficult for me to rate their technical support since I'm not using it much. However, when we created tickets...
Read full review of CrowdStrike Falcon Exposure Management »
Jeremy S.
Director of IT at a tech services company
The technical support is excellent. I've only used it a couple of times and they were extremely responsive and very...
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Anonymous User
Security Analyst at a computer software company
The technical support is good, they are available for our needs.
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Nachiket Sathaye
Information Security Consultant at a tech vendor
Tech support is helpful, but they need a little bit of improvement. The response time is good. This was not a...
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Anonymous User
Director - IT Security Operations at a manufacturing company
CrowdStrike's technical support is excellent: * Quick to respond * Quick to help * Very responsive * They have always...
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Anonymous User
IT Operations Lead at a energy/utilities company
The support for CrowdStrike Falcon Complete is not good. They take a very long time to respond, it takes 24 to 28...
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Anonymous User
System Engineer at a tech consulting company
Technical support response times are contingent upon the severity level of the issue. However, we ensure prompt...
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Anonymous User
Group CIO at a construction company
The technical support team is in the middle range and not very good. We have a dedicated team from CrowdStrike...
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Review 1 of 30

Technical Support

No Data Available

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