Compare Anomali vs CrowdStrike

Anomali

Based on 13 reviews.

CrowdStrike

Based on 356 reviews.

Sample Customers

Anomali

Bank of England, First Energy, UBISOFT, Bank of Hope, Blackhawk Network

Popular Solutions

Anomali

11 reviews

CrowdStrike Falcon

53 reviews

CrowdStrike Falcon Complete MDR

16 reviews

CrowdStrike Falcon Cloud Security

14 reviews

Top Industries

Outsourcing Company

12%

Comms Service Provider

11%

Financial Services Firm

11%

Construction Company

Outsourcing Company

10%

Financial Services Firm

Manufacturing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

TarunKumar11
Global Leadership Council at a tech company
I have had exposure to Anomali for over five years and have been advising many clients regarding a cyber threat...
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Review 1 of 1

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
Read full review of CrowdStrike Falcon Cloud Security »
Anonymous User
Security Analyst at a real estate/law firm
The security challenges and resource constraints that led our organization to choose CrowdStrike Falcon Complete MDR...
Read full review of CrowdStrike Falcon Complete MDR »
Kapil Sanubala
IAM Senior Software Engineer at MGM Resorts International
I work on Identity Governance for this solution. We onboard the logs into the SIEM, into CrowdStrike Falcon, and we...
Read full review of CrowdStrike Falcon Next-Gen SIEM »
Anonymous User
Senior Manager at a consultancy
I tend to focus on SIEM implementations, so using CrowdStrike Falcon Insight XDR involves getting that agent out...
Read full review of CrowdStrike Falcon Insight XDR »
Anonymous User
System Architect at a university
I use the capability of Charlotte AI that allows me to analyze logs most often. I give it a bunch of logs, and...
Read full review of Charlotte AI »

Review 1 of 5

Customer Service

TarunKumar11
Global Leadership Council at a tech company
Anomali customer support is known for being absolutely very good for enterprise customers. I would rate Anomali...
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R Nandasana
Senior Information Technology Security Consultant at Mideast Data Systems
The customer support provided by Anomali is very good; they are responsive and knowledgeable, and I am quite...
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Rajat Sawant
Sr. Threat Intelligence Analyst at a tech vendor
The customer support has been good; people are responsive when I reach out for help.
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Anonymous User
Lead Cyber Threat Intelligence Incident Response Engineer & Security Engineer at a retailer
Customer support from Anomali is reliable; they provide support regularly during incidents or any requirements and...
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Anonymous User
Security Consultant at a tech vendor
My experience with Anomali's customer support has not gone so well for us. Not because they are bad at support, but...
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Peter Pamuk
Managing Member at a tech vendor
Regarding the technical support, we have contacted them for the automation part that we are running through...
Read full review of Anomali »
Dichandna Shandana
Solution Delivery Advisor at a tech vendor
The customer support provided by Anomali is the best in the market. My advice to others looking into using Anomali is...
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ChrisCollins
Enterprise Security Architect V at FirstEnergy
Support in the past has been top-notch, but recent trends indicate that it has taken a back seat, as we often don't...
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Sai Puneeth Gundamraju
Senior Cyber Threat Hunter at a financial services firm
The technical support at Anomali is excellent. They respond to inquiries within 24 to 48 hours.
Read full review of Anomali »

Review 1 of 9

ThomasZeulner
Chief Information Security Officer at TDK Electronics AG
The technical support is great.
Read full review of CrowdStrike Falcon Complete MDR »
Edith Ibacache
NTT at Sonda S.A.
Technical support is good.
Read full review of CrowdStrike Falcon »
Otis Brinson
Principal at GoTo Foods
I would say the tool's customer service has been able to respond and give us the answers that we needed. I rate the...
Read full review of CrowdStrike Falcon Complete MDR »
Waleed Omar
Information Security Specialist at Arab Open University
CrowdStrike Falcon's technical support is good.
Read full review of CrowdStrike Falcon »
Nakul Chopra
Owner at IT Solution
We have yet to contact technical support. I can't speak to how their services are.
Read full review of CrowdStrike Falcon »
KismatKunwar
Security Analyst at Raechal Enterprises Pvt Ltd
CrowdStrike's technical support is very good, and I would give them a ten out of ten.
Read full review of CrowdStrike Falcon Complete MDR »
Kunal Bhujbal
Associate Director at a consultancy
The technical support is excellent.
Read full review of CrowdStrike Falcon Complete MDR »
ManelAlvarez
Technical engineer at Devoteam Management Consulting
The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM...
Read full review of CrowdStrike Observability [EOL] »
Ahmed_Emara
Infrastructure Manager at Quaracrm
We've used technical support, and I rate them a ten out of ten.
Read full review of CrowdStrike Falcon »
Anonymous User
Chief Security Officer at a financial services firm
We've raised support tickets such as the request for rapid deployment capabilities. However, we only received...
Read full review of CrowdStrike Falcon »
Kayla Rochester Clarke
ICT Director at The Ministry of Justice
When we recently got the licenses, we were told to do something. When we observed that we didn't want to transfer...
Read full review of CrowdStrike Falcon Cloud Security »
Anonymous User
IT Security Operations Administrator at a energy/utilities company
Technical support has been great. I'd rate them ten out of ten. You can open up tickets right from the dashboard...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Senior Secops Engineer at a program development consultancy
I would evaluate customer service and technical support as generally good, but we must mention 2024 because that was...
Read full review of CrowdStrike Falcon »
Erik Sobel
Director of Security at a insurance company
The technical support is excellent. Though, as the company has grown, the technical support has felt less personal.
Read full review of CrowdStrike Falcon »
Anonymous User
Information security manager at a government
The customer support for CrowdStrike Falcon Complete MDR is pretty good. We raise tickets when we have issues or...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Security Analyst at a manufacturing company
The customer support for CrowdStrike Falcon on the commercial side is great, but the government side is not as strong.
Read full review of CrowdStrike Falcon »
Anonymous User
System Architect at a university
I evaluate customer service and technical support as easy. We have Falcon Complete, so we just call them, and they...
Read full review of Charlotte AI »
Anonymous User
Infrastructure and support manager at a healthcare company
I have been in contact with technical support and they seemed competent, as well as quick to respond. I would rate...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Sr. IT Support Executive at a hospitality company
If they're having an issue, we tend to stick to the team and occasionally reach out to the support team of Falcon...
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Anonymous User
Senior Associate - IT at a financial services firm
Technical support for this solution is good.
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Anonymous User
data and cyber security manager at a construction company
The customer support for CrowdStrike Falcon has been fantastic. I would rate the customer support for CrowdStrike...
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John Sahin
Security Engineer at a healthcare company
Customer support is great. I am happy with my representative.
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Anonymous User
Senior DevSecOps Engineer at a tech vendor
Customer support in our government environment is quite fast, but customer support in the commercial or...
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Anonymous User
IT Director at a computer software company
The technical support is good.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Analista de segurança de TI at a tech services company
The technical support is very good, it is perfect.
Read full review of CrowdStrike Falcon »
Naeem Afzal
IT Manger at Dubai precast LLc
We have not experienced any issues with technical support from CrowdStrike Observability, but I don't know the exact...
Read full review of CrowdStrike Observability [EOL] »
Anonymous User
Senior Technology Consultant at a tech services company
They're good on official channels and non-official channels.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Engineer at a financial services firm
I validate Charlotte AI's responses and recommendations by working with professional services from CrowdStrike. When...
Read full review of Charlotte AI »
Anonymous User
Avp Cyber Pen Test Master
I evaluate customer service and technical support by saying that I am not on the right team to answer this, but I...
Read full review of CrowdStrike Falcon Next-Gen SIEM »
Anonymous User
Security Analyst at a manufacturing company
The customer support from CrowdStrike Falcon is very good and very trustworthy.
Read full review of CrowdStrike Falcon »

Review 1 of 30

Technical Support

No Data Available

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