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Amazon Web Services (AWS) vs Zendesk

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Amazon Web Services (AWS)
Based on 2530 reviews.
Zendesk
Based on 83 reviews.
Latest Research
Overview
Amazon Web Services, a collection of remote computing services, also called web services, make up a cloud-computing platform offered by Amazon.com. These services operate from 11 geographical regions across the world. The most central and well-known of these services arguably include Amazon Elastic Compute Cloud and Amazon S3. Amazon markets these products as a service to provide large computing-capacity more quickly and more cheaply than a client company building an actual physical server farm.
Information Not Available
Sample Customers
Amazon QuickSight
MLB Advanced Media, Infor, HotelBeds, Gemini, Jivochat, Edmunds.com
Amazon Connect
Capital One, Intuit, Adobe, Siemens, LegalZoom, DXC technology, Rackspace, Bellhop, American Preparatory Academy, The University of Texas at Dallas, University of Auckland, Origin Energy, and others.
Zendesk
Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Popular Solutions
Top Industries
Financial Services Firm
12%
Outsourcing Company
9%
Manufacturing Company
8%
Comms Service Provider
8%
Outsourcing Company
12%
Construction Company
10%
Financial Services Firm
8%
Comms Service Provider
8%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 5
Review 1 of 3
Customer Service
Review 1 of 30
Review 1 of 30
Technical Support
No Data Available
No Data Available
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