Compare Alvaria vs SAP

Alvaria

SAP

Based on 1647 reviews.

Sample Customers

Aspect Unified IP

Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.com

SAP Business Communications Manager

Kaeser Kompressoren

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Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
ShahzadRafique
Head of Product strategy (Mobility & Islamic Banking) at AutoSoft Dynamics Pvt Ltd
It was basically for branchless banking and mobile wallet. There are multiple use cases built on top of that...
Read full review of SAP Mobile Platform »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Customer Service

No Data Available

Nitesh Agrawal
Director & Co-Owner at InfraBeat Technologies Pvt. Ltd.
So far, we've been able to resolve most of the issues on our own. Their support is average. It is not great, but it...
Read full review of SAP Business Data Cloud »
Roymell Santos
ICT Officer at Intelligent Skincareinc Inc.
SAP's customer service and support have been knowledgeable and responsive.
Read full review of SAP CRM »
NarendraKumar2
Process Mining Consultant at AG Consultancy & Apps. Lt.
The technical support services are good. However, they cannot provide solutions for certain problems.
Read full review of SAP ERP »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
Their support is fine. Its information and support pages are also very organized.
Read full review of SAP Business Data Cloud »
Ajay Malik
Data Architect at a financial services firm
Technical support needs improvement. I implemented the product about three years ago and got help from support when I...
Read full review of SAP PowerDesigner »
Prashan Thilakawardena
SAP MM Consultant at Applexus Technologies Inc.
The customer service and support are fast. SAP addressed my tickets quite quickly.
Read full review of SAP S/4HANA »
Miguel Barbosa
General Sales Manager at Seidor
I would rate support for SAP S/4HANA Finance at an eight out of ten.
Read full review of SAP S/4HANA Finance »
DouglasSilva
SAP FI Solutions Architect at Numen IT
I don't deal with technical support directly. Typically, a client and SAP would interface together. As I don't have...
Read full review of SAP S/4HANA Cloud »
SarahBullen
Head of Business Analysis, Technology & Digital Products at a media company
Signavio support helped us with our initial setup and a couple of times when we had issues with downtime. They have...
Read full review of SAP Signavio Process Manager »
Anonymous User
Junior SAP Consultant at a tech company
I've never reached out to Lumira customer service. Overall, I'm happy with their releases. Their releases seem to be...
Read full review of SAP Lumira »
Anonymous User
Head of Procurement at a retailer
I've never contacted technical support. I can't speak to how helpful or responsive they are.
Read full review of SAP S/4HANA »
Anonymous User
SAP Basis Team Lead at a manufacturing company
Customer Service: Customer service is poor. Technical Support: Technical support is poor.
Read full review of Sybase Afaria [EOL] »
Anonymous User
SAP Basis Consultant at a energy/utilities company
The technical support has been fine.
Read full review of SAP HANA »
Anonymous User
Manager - Business Intelligence, Business Relationship Manager at a manufacturing company
We are satisfied with the technical support.
Read full review of SAP ERP »
Axel Angeli
Owner at Logos Informatik GmbH
I hope they are satisfied with SAP technical support, because we do the support. We are the ones who do the support...
Read full review of SAP HANA »
Anonymous User
Data Architect at a financial services firm
It would be better if they had a more human IT support system. They are really chuffed with their support desk, they...
Read full review of SAP PowerDesigner »
Anonymous User
SAP SuccessFactors Consultant at a tech services company
We have found tehtechnical support team for this solution Speaker 2: Because they are responsive, they would be very...
Read full review of SAP SuccessFactors »
Mart Rentoria
Innovation and Technology Head at APPTech
I rate the technical support a ten out of ten.
Read full review of SAP Business One »
Anonymous User
Senior Director IT, Business Intelligence & Data Resources at Norwegian Cruise Line
We have used technical support. I would rate their support as average. They are not as fast as we want them to be....
Read full review of SAP SuccessFactors »
Anonymous User
Hr Solution Architect at a mining and metals company
Of course, the level of technical support depends on your support model and whether you are taking the support...
Read full review of SAP SuccessFactors »
Anonymous User
Senior Consultant at Fair Trade company
We haven't had direct contact with technical support but some of our clients use them. We tend to provide the support...
Read full review of SAP Business One »
Muhammad-Zubair
Senior Functional Consultant at a computer software company
We get proper support. It is in English and we'd like different language options, however, their responsiveness and...
Read full review of SAP Data Services »
Selwyn Morris
Professional Officer Data Analyst at a government
The customer service team are very responsive and knowledgeable. I would rate them a four out of five.
Read full review of SAP Business Data Cloud »
NickFong
IT Manager at F&B Nutrition
When we want to raise a ticket on the SAP portal, the process takes a longer time, and there are many selections that...
Read full review of SAP S/4HANA »
Anonymous User
Information Systems Manager at a manufacturing company
Technical support is not very good so I rate it a seven out of ten.
Read full review of SAP ERP »
Anonymous User
SAP HANA Architect Associate at a tech services company
The level of customer service is good, but the speed and quality of their responses vary each time.
Read full review of SAP Lumira »
Anonymous User
Sr BOBJ/HANA Consultant at a manufacturing company
It's good.
Read full review of SAP Crystal Reports »
Areej Fatima
Technical Writer at PlomX
My customer needed help from the SAP Cloud Platform technical support team, and the team responded quickly and was...
Read full review of SAP Cloud Platform »
Tim
Owner at Numex BV
Implementation partners handle issues with support staff and response times are very high. Support staff know the...
Read full review of SAP S/4HANA »
SaiPratap
Senior Manager at GTX Soft
We interact with technical support regularly and often reach out about two times a week. Their support office is very...
Read full review of SAP Data Services »

Review 1 of 30

Technical Support

No Data Available

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