Compare Alvaria vs SAP

Alvaria

SAP

Based on 1695 reviews.

Sample Customers

Aspect Unified IP

Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.com

Popular Solutions

SAP S/4HANA

23 reviews

SAP Business Data Cloud

45 reviews

SAP BusinessObjects Business Intelligence

13 reviews

Top Industries

Construction Company

20%

Financial Services Firm

14%

Comms Service Provider

12%

Insurance Company

Outsourcing Company

11%

Manufacturing Company

10%

Financial Services Firm

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »
HemantKUMAR6
Principal Architect at Sopra Steria
We mainly use it for logical and physical data modeling. Our main objective is to keep a repository of our logical...
Read full review of SAP PowerDesigner »

Review 1 of 5

Customer Service

No Data Available

Bhuwan Ghosh
SAP SuccessFactors Consultant at NTT DATA Business Solutions Qatar
I would rate technical support a four out of five.
Read full review of SAP SuccessFactors »
Jayarami Reddy Pujeri
ERP Head at a manufacturing company
SAP's technical support used to be good but has become very unresponsive.
Read full review of SAP Business One »
Kouadio Enock Kouame
Student at a university
The support available for SAP BusinessObjects Business Intelligence Platform is accessible 24 hours and seven days a...
Read full review of SAP BusinessObjects Business Intelligence »
Ahmed_Haridy
Managing Director at Omnitelltech
My experience with the technical support has been good. There's something new with their support called Wizard Guide...
Read full review of SAP SuccessFactors »
Prabhu Reddy
SAP Practice Manager at GyanSys Inc.
I have had good responses from the support. I rate the support from SAP HANA a ten out of ten.
Read full review of SAP HANA »
Venu Satya Kolapalli
Vice President at StarTek
We had some issue with support in the past because they did not have enough availability. However, they have improved...
Read full review of SAP HANA »
Anonymous User
Director at a retailer
The tool’s customer support is okay. Sometimes, they do not analyze the issues properly.
Read full review of SAP Business ByDesign »
Anonymous User
Manager of Customer Care Center at a construction company
We have our own technical support group, so I have not been in contact with SAP for support.
Read full review of SAP Data Services »
Anonymous User
e-Commerce Solution Architect at TATA Consultancy Services
Customer Service: Excellent. Technical Support: Equally excellent.
Read full review of SAP Commerce Cloud »
Anonymous User
Database Senior Manager at a financial services firm
Average.
Read full review of SAP IQ »
Uma Das
AVP - HR IT at a consumer goods company
SAP has implementation partners, so the technical support is given by the implementation partner. We have not...
Read full review of SAP SuccessFactors »
Anonymous User
Business Intelligence Consultant at a tech services company
Customer Service: On a Scale of 1-5, I would give them 3. Technical Support: On a Scale of 1-5, I would give them 3.
Read full review of SAP Data Services »
EricMellahn
Business Process Manager at Chal tec
We only have email support and I would say that it is good.
Read full review of SAP Signavio Process Manager »
Anonymous User
Group BI Architect at a computer software company
We have a really good technical consultant from our SAP agency here in Hungary, and I'm very happy with him. The...
Read full review of SAP Business Warehouse »
Anonymous User
Senior Consultant
I would rate the technical support at 8/10, as it is good but expensive.
Read full review of SAP Business Suite »
Anonymous User
Manager SAP at a tech services company
The support team is helpful, but the on-premise version's response time is not as fast as before. I would rate...
Read full review of SAP SuccessFactors Learning »
Shahzad-Islam
ERP Project Manager & Managing Consultant at Liwa Education, Iranfava
The technical support is not very good. We are not satisfied with the level of service we get. Microsoft, for...
Read full review of SAP ERP »
GB432
Manager of Architecture/Design at a government
In my experience, the level of technical support is not good. They are, however, able to resolve issues in a timely...
Read full review of SAP Crystal Reports »
Anonymous User
Sr. Data Warehouse Engineer at a real estate/law firm
Customer Service: 5/10. Technical Support: 5/10.
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
Founder and CEO at a tech services company
We are providing the support, and we get good support from SAP. I am satisfied with their performance.
Read full review of SAP Business One »
Anonymous User
Head of PMO at a tech company
In terms of support, there still are some places here and there for them to improve. But their support is mostly...
Read full review of SAP S/4HANA »
Ahmad Kamal
Civil Engineer at gieco
We take the first level of support from a partner. They have not been very good. We are thinking of replacing the...
Read full review of SAP S/4HANA »
Anonymous User
Group IT Manager at a engineering company
Technical support is strong and helpful.
Read full review of SAP Business Warehouse »
JobiJ
Account executive at Cisco
The quality of technical support from SAP can be rated as eight out of ten.
Read full review of SAP S/4HANA »
Anonymous User
Head of Data Management & Analytics at a tech services company
The technical support is delayed because we have to submit a ticket to our vendor before it is forwarded and they...
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
Assistant Vice President Sourcing at a retailer
Technical support is perfect! I would give them a 100 out of 100.
Read full review of SAP Replication Server »
Anonymous User
ERP Auditor at a construction company
Something which would be helpful to management and, from our vantage point as a user, would be to see a simple...
Read full review of SAP Business One »
Anonymous User
Consultant-SAP GRC at a tech consulting company
The customer support for SAP Business Data Cloud is very good.
Read full review of SAP Business Data Cloud »
Puneet
Senior Manager at Capgemini
SAP supports this solution well when there are any bugs or glitches in the solution. Initially, we had a hiccup. We...
Read full review of SAP S/4HANA »
Anonymous User
Associate Partner at a tech services company
Technical support depends on the size and type of company. Multiple support levels are available.
Read full review of SAP Master Data Governance »

Review 1 of 30

Technical Support

No Data Available

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