Compare Alteryx vs Boomi

Alteryx

Based on 119 reviews.

Boomi

Based on 54 reviews.

Sample Customers

Alteryx

AnalyticsIq Inc., belk, BloominBrands Inc., Cardinalhealth, Cineplex, Dairy Queen

Alteryx Designer Cloud

Vodafone, Stanford University, Nike, Ericsson, Samsung, Intel, Google, Thmson Reuters, Honeywell, Dow, Deloitte, Barclays

Boomi AtomSphere Data Catalog and Preparation

Sabre Holdings, Boston Biomedical, CompassionFirst Pet Hospital, West County Health Centers

Popular Solutions

Alteryx

11 reviews

Alteryx Designer

1 reviews

Alteryx Designer Cloud

0 reviews

Boomi iPaaS

7 reviews

Boomi AtomSphere API Management

2 reviews

Boomi Data Hub

2 reviews

Top Industries

Financial Services Firm

20%

Manufacturing Company

Construction Company

Outsourcing Company

10%

Financial Services Firm

Construction Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ManojBehera
Senior Staff Cyber Security Cloud Data Architect at GE Healthcare
My main use case for Alteryx is to automate quite a few ETL workloads, and Alteryx provides a great platform in...
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Anonymous User
Chief Automation Officer at a tech services company
The solution is mainly for bringing in a large amount of data. For example, let's say you have a retailer and they...
Read full review of Alteryx Designer Cloud »

Review 1 of 2

Vijaya KumarMaddela
Founder at EAIESB

Read full review of Boomi AtomSphere API Management »
Siddhardha G
Associate at Ltim
My main use case for Boomi iPaaS is integration, as I have been integrating Boomi iPaaS with many source and...
Read full review of Boomi iPaaS »
Ankur_Agarwal
associate director at Nagarro
We use Boomi AtomSphere Flow to integrate different applications, including ERPs, CRMs, databases, and third-party...
Read full review of Boomi AtomSphere Flow »

Review 1 of 3

Customer Service

Victor Bethapudy
Finance Manager at a financial services firm
We've encountered challenges with their support. Alteryx Support could offer more hands-on assistance, allowing us to...
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Snehaa-Selvakumaran
DevOps Lead at a energy/utilities company
I have not directly contacted Alteryx Designer's technical support team before. However, I have engaged with the...
Read full review of Alteryx Designer »
KONSTANTINOS PAZALOS
CEO at WITSIDE
The solution's technical support is responsive, but there are some delays at times. I rate the technical support a...
Read full review of Alteryx Designer »
NagendraVuppala
Tax Manager at a financial services firm
The customer service and support are good. I've found that if I post a question on the Alteryx Community, I usually...
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Anamita Anuva
Graduate Assistant at a university
I haven't had a chance to deal with the tech support due to the fact that mostly whenever things went wrong with...
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Sergio Scorsoglio
Product Manager at Gruppo SCAI
While I rate the support highly, there are areas where they need to improve response time and overall competence.
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FabioDoro
Technical Director at Kinyit
The technical support team is good; responses are usually received within a day.
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Ricardo Espinosa L.
D&A and Genexus Manager at a consultancy
I haven't used their support, but the documentation is good enough.
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Nitin Kawale
Member Board Of Directors at Pattern
Alteryx is a user-friendly solution; its content is available everywhere to help users use its functions.
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Ayinde Hammed
BI Developer at Cndro LLC
I have not used the support. There is a helpful online community where we can search for answers to our questions.
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Theresa McLaughlin
Senior Capacity Planner at a financial services firm
The customer service was not good because we weren't premium support users. If we reached the right people, it...
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Himanshu Narang
Analyst at D. E. Shaw
I rate the technical support a six out of ten.
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Anonymous User
Billigence VP for Europe at a tech services company
* There is a very good and supported community. * Reasonable reaction time for the support.
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Anonymous User
Solutions Sales and Design at a tech services company
I have not contacted Technical Support. I have a team of Alteryx experts, so we don't rely on other support.
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Anonymous User
Manager at a computer software company
Alteryx Designer's technical support tend to avoid questions related to integrations.
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Fillipe Tahim
Legal Coordinator at a transportation company
I haven't contacted technical support directly as we have a partner in Brazil who supports us with any doubts. Thus,...
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Anonymous User
Business Intelligence Consultant at a computer software company
Technical support is 8/10: * Active community * Quick response from client service * International partners to help...
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Anonymous User
Associate Managing Director at a financial services firm
We have a great relationship with technical support. They are helpful and responsive, and they have a great community.
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AmitJain
Deputy Manager at Keppel
I did not contact the technical support at Alteryx directly. When we initially got the license, they had us talk to...
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Anonymous User
Assistant Manager at a retailer
During COVID, they had on-call engineers for very good technical support. I would like to have that support again...
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Anonymous User
Solutions Consultant at a tech services company
The technical support has been very good. I'd rate it ten out of ten. We're quite satisfied with the level of service...
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Anonymous User
Solutions Architect at a computer software company
I've only had one contact with technical support and they were very responsive.
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Anonymous User
Advance Analytics PO at a pharma/biotech company
While the community support offered by the solution is great, if you need to directly contact technical support, it's...
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Anonymous User
Logistics improvement Analyst at a manufacturing company
I have never spoken with technical support.
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Christopher Peer
Senior Systems Analyst at Optum
We haven't contacted technical support; instead, we've been trying to find other ways to fix issues.
Read full review of Alteryx Designer »
Alberto Guisande
Director at Decision Science
It is one of the most complete and great customer service that I experienced with a software company/ecosystem. The...
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Anonymous User
Analytics Manager at a tech services company
The solution is very stable, so we don't use technical support a lot. When we had to use it, it was very good. We're...
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Anonymous User
Consultant at a manufacturing company
I would rate the technical support of Alteryx a six out of ten. Recently the support has been facing attrition...
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HisyamSuhaimi
Data Analytics Consultant at a tech vendor
Their technical support is good.
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Bo432
Director at a consultancy
I would rate the tech support a 7.5 out of 10. They do not necessarily provide lots of hands on support themselves,...
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Review 1 of 30

John Posthuma
Director of DPA at Partou
The support team at Boomi provides good support. I would rate them eight out of ten on a scale where ten is the best.
Read full review of Boomi Data Hub »
Rav Bangalore
GenAI Strategist at Wipro Limited
The support from Boomi has been very good. We have received clear communication and defined processes without any...
Read full review of Boomi Data Hub »
ShashankRavikumar
Chief Strategy Officer at GWC Data.AI
I would rate the customer service a six out of ten. Support often requests the same things and leaves it to other...
Read full review of Boomi AtomSphere API Management »
Rav Bangalore
GenAI Strategist at Wipro Limited
The technical support from Boomi is good, seamlessly meeting SLAs and providing excellent responses to challenges and...
Read full review of Boomi iPaaS »
Srija Vadem
Data Integration Engineer at Hathority
When we are having an issue with Boomi AtomSphere Master Data Hub we raise a ticket to the support. We then will...
Read full review of Boomi Data Hub »
Jason Hale
Enterprise Architect at Waikato Regional Council
We had got a proof of concept before we actually bought the solution. We had a support person we could contact...
Read full review of Boomi AtomSphere API Management »
Hari Kathireshan
Sr PHP Developer at GE
I rate the technical support an eight out of ten.
Read full review of Boomi iPaaS »
Berniem Elfrink
Solutions Architect at DXC Technology
I have had no issues with the product to contact the technical support team.
Read full review of Boomi iPaaS »
Pratibimb Dwivedi
Director at HumanAI
We contacted tech support in 2016 when we were new to the tool. Otherwise, the documentation and online community are...
Read full review of Boomi AtomSphere Flow »
Berniem Elfrink
Solutions Architect at DXC Technology
We have a tight relationship with Boomi. We get support from Boomi then pass it on to our clients. The support they...
Read full review of Boomi iPaaS »
Manoj Satpathy
Assistant consultant at vvolve management consultants
We have used technical support in the past. They could be improved a bit.
Read full review of Boomi iPaaS »
Eugene Paden
CTO at a computer software company
The technical support is good, both the direct support from the company and the community support as well.
Read full review of Boomi iPaaS »
Hichem Staali
Technical Director at a tech services company
Our relationship with Dell Boomi technical support is very good and we go to them when needed. However, we have a lot...
Read full review of Boomi iPaaS »
Anonymous User
Chief Technology Officer - CTO at a tech services company
We haven't contected technical support yet. Currently, I'm speaking with the team at Deel EMC who have helped me here...
Read full review of Boomi iPaaS »
Anonymous User
Architect at a recreational facilities/services company
The technical support services are good in terms of diverse community support. However, there could be better...
Read full review of Boomi iPaaS »
Anonymous User
Technical Architect at a media company
The Boomi community is very good. They are very useful and insightful. It's a great place to get information and to...
Read full review of Boomi AtomSphere API Management »
Anonymous User
Self Employed/Independent at a consultancy
No experience yet with their customer service and technical support.
Read full review of Boomi iPaaS »
Anonymous User
Senior architect at a tech vendor
The technical support is fast and knowledgeable. It is a good service, we did not have any challenge.
Read full review of Boomi AtomSphere Flow »
Anonymous User
Enterprise Integration Architect - DevSecOps
Boomi's technical support depends on the level you take - currently, we get a good response because we took high-end...
Read full review of Boomi iPaaS »
Anonymous User
Integration Solution & Platform Specialist at a manufacturing company
I believe they still have a long way to go before they can compete with the other products. They're quite helpful in...
Read full review of Boomi iPaaS »
Pradeep Nunna
Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger
The community for Boomi iPaaS is quite large, with about 10,000 resources available on the community portal. The tech...
Read full review of Boomi iPaaS »
Anonymous User
Dell Boomi Atomsphere, Jitterbit, Lotus Notes Lead / Analyst/ Technical Manager at a tech services company
I would give technical support a rating of 10/10.
Read full review of Boomi iPaaS »
Anonymous User
Supervisor, Application Development & Integration at RSM US LLP
Technical support, through support tickets and the Community Forum, is relatively responsive. Our organization has...
Read full review of Boomi iPaaS »
Anonymous User
Specialist - Enterprise Integration at a tech services company
Technical support was good.
Read full review of Boomi iPaaS »
Anonymous User
CEO at a consultancy
My team and I have interacted with the solution's technical support. Six months ago, I would have rated the technical...
Read full review of Boomi AtomSphere Flow »
Anonymous User
Innovation & Data Management Enterprise Architect at a government
Dell's support for Boomi was rated an eight out of ten. It was pretty good, with ten being the best.
Read full review of Boomi iPaaS »
RamAlla
Senior Manager, Integration Operation at ManpowerGroup
The technical support is good, albeit a bit expensive. We used to have professional services but now manage it...
Read full review of Boomi iPaaS »
Venkat Mylavarapu
Dell Boomi Integration Architect at Saidni
The technical support for this solution is very good.
Read full review of Boomi iPaaS »
Basavaraj Ujappanalli
Senior Software Engineer / Development Lead at Appisoft
I rate Boomi support seven out of 10.
Read full review of Boomi AtomSphere API Management »
Anonymous User
Senior architect at a tech vendor
Boomi AtomSphere API Management’s technical support is good.
Read full review of Boomi AtomSphere API Management »

Review 1 of 30

Technical Support

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