Compare Altair vs TIBCO

Altair

Based on 28 reviews.

TIBCO

Based on 205 reviews.

Latest Research

Buyer's Guide

Altair RapidMiner vs. TIBCO Data Science

June 2025

Altair RapidMiner vs. TIBCO Data Science

Updated: June 2025

Sample Customers

Altair RapidMiner

PayPal, Deloitte, eBay, Cisco, Miele, Volkswagen

Altair Knowledge Studio

HSBC, MBNA, US Ban Corp, MasterCard Worldwide, Invesco, Citi Bank, ATB Financial, PayPal, Bajaj Finserv

Altair Panopticon

BlackRock, Nasdaq, Citadel, Citi, Imagine Software, Deutsche Bank, FIS, HSBC, Morgan Stanley

TIBCO Statistica

Danske Bank

TIBCO Data Science

Havas Media, Tipping Point Community, eviCore

TIBCO Streaming

Blendtec, Brembo, CargoSmart, Hunt Oil, Autodata, Bank of Montreal

Popular Solutions

Altair RapidMiner

8 reviews

Altair Knowledge Studio

1 reviews

1 reviews

7 reviews

5 reviews

8 reviews

Top Industries

Financial Services Firm

19%

Manufacturing Company

10%

Comms Service Provider

Government

Financial Services Firm

21%

Computer Software Company

13%

Manufacturing Company

Energy/Utilities Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Leo Sundararaj
Account Manager at JegaSure
I used Altair Knowledge Studio ( /products/altair-knowledge-studio-reviews ) mainly for data preparation and creating...
Read full review of Altair Knowledge Studio »
VictorSantos
Professor at Instituto Superior de Contabilidade e Administraçao de Coimbra
I am a teacher at Coimbra Business School where I use Altair RapidMiner ( /products/altair-rapidminer-reviews ) to...
Read full review of Altair RapidMiner »
Leo Sundararaj
Account Manager at JegaSure
The primary use case of Altair Monarch ( /products/altair-monarch-reviews ) was data extraction. I used it to process...
Read full review of Altair Monarch »

Review 1 of 3

Choon Hwa Khoh
Head of Product Test at ams AG
I use the solution in my company for file transfer, data extraction, and ETL.
Read full review of TIBCO Business Studio »
Amitava Roy
Principal Enterprise Architect (Cognizant Digital Business) at Cognizant
We use it for API management, as an API gateway. All those APIs have been published there, and we call them from...
Read full review of TIBCO Cloud API Management »
Joshua Rule
Senior Integration Consultant at a computer software company
I use TIBCO Managed File Transfer in my company since it is a straightforward SFTP server useful for API.
Read full review of TIBCO Managed File Transfer »
ChristopherLebuso
Software Developer at Telkom Mobile
I receive the requirements, and I build my services on typical BusinessWorks.
Read full review of TIBCO BusinessWorks »
IshtiaqueAli
Data Scientist at NUCES
Mainly, we've been using it for different reports and dashboarding purposes for different stakeholders, such as the...
Read full review of TIBCO Spotfire »

Review 1 of 5

Customer Service

Gopi Manoj Vuyyuru
Technical Support Team Lead at HCLTech
I never needed to contact RapidMiner's technical support team. I followed their blogs and support articles when I...
Read full review of Altair RapidMiner »
Lionel Der Krikorian
Fondateur- Data Scientist - Analyste certifié sur RapidMiner at LDK 360
I use the community website for support. I have had several problems, and the community has always answered my...
Read full review of Altair RapidMiner »
Laurence Moseley
Emeritus Professor of Health Services Research at University of South Wales
I have not contacted technical support. I've only used the user forum.
Read full review of Altair RapidMiner »
Andrey Alfiansyah
Executive Director at a philanthropy
RapidMiner technical support offers so much information. I feel that they've been helpful.
Read full review of Altair RapidMiner »
Aziz Lazraq
Professor at Mines Rabat
I have never contacted technical support. Any time that I have had an issue, I have tried to solve it myself. One...
Read full review of Altair RapidMiner »
Anonymous User
Senior Manager at a consultancy
It's a little difficult to assess what RapidMiner support is like on average. We are partners, so the support is...
Read full review of Altair RapidMiner »
Leo Sundararaj
Account Manager at JegaSure
The support from Altair is seamless. They have a dedicated Data Analytics support team, and we can raise tickets for...
Read full review of Altair Knowledge Studio »
Anonymous User
Project Engineer at a engineering company
I was only in touch with technical support for a licensing issue, and it worked out fine. I have no complaints.
Read full review of Altair RapidMiner »
Aziz Lazraq
Professor at Mines Rabat
Whenever I have a problem, I try to solve it myself. One time when I had a problem with deep learning, I tried to get...
Read full review of Altair RapidMiner »
Leo Sundararaj
Account Manager at JegaSure
The support for Altair Monarch is prompt and satisfactory. Although I seldom needed to contact support because the...
Read full review of Altair Monarch »
Aziz Lazraq
Professor at Mines Rabat
I have not needed to use the support from RapidMiner. It is easy to use and my students do not need it.
Read full review of Altair RapidMiner »
Scott Wu
0 at ChangXin Memory Technologies, Inc.
I reached out to support through either the support portal or community support.
Read full review of Altair RapidMiner »
Anonymous User
Senior Community Manager at a tech vendor
Superb.
Read full review of Altair RapidMiner »
Rohini Kram
Data Scientist at a wireless company
The technical support for RapidMiner is fantastic.
Read full review of Altair RapidMiner »
RajivSharma
Senior Product Manager at CustomerXps Software
In terms of technical support, whenever we face issues, the first place we go to are online forums or the solution's...
Read full review of Altair RapidMiner »
Anonymous User
Pre Post Sales Engineer at a wholesaler/distributor
Normally I use the community for support, and don't make contact with customer service. I have some friends who are...
Read full review of Altair RapidMiner »
VictorSantos
Professor at Instituto Superior de Contabilidade e Administraçao de Coimbra
I have not encountered any problems with Altair RapidMiner technical support. Registration and add-ons have been...
Read full review of Altair RapidMiner »

Review 1 of 17

Mohammed Aljazayeerly
Technical and Delivery Manager (Integration) at United Delta
We have found the customer support to be okay.
Read full review of TIBCO ActiveMatrix Service Bus »
Nilesh Tarlekar
Associate Consultant at Tata Consultancy
I've never had to contact support.
Read full review of TIBCO Managed File Transfer »
Mohsin Pathan
Associate Vice President - Solutions, presales & services at Bahwan CyberTek
Technical support is very good. There are a few products in TIBCO. There’s the core streaming, master return...
Read full review of TIBCO Spotfire »
Mustofa Yonus
Cheif Specialist- Licensing Systems at Roads & Transport Authority
I rate the technical support a seven out of ten.
Read full review of TIBCO ActiveMatrix Service Bus »
Vinod-Parmar
Manager, Technical Services Owner at Insignia
We contact the technical support team from time to time. The support personnel are usually good.
Read full review of TIBCO BusinessWorks »
Asad Ur Rehman
ERP Manager | Implementation Head at Tharsol
Back in 2017, I notified customer service and support of a reporting issue. The technician was kind and supported me...
Read full review of TIBCO Jaspersoft »
S S RAMA KRISHNA MURTHY SURI
Senior Manager at valuelabs LLP
Technical support is good and responsive.
Read full review of TIBCO Cloud Integration »
Joshua Rule
Senior Integration Consultant at a computer software company
The solution's technical support is very attentive. I rate the technical support a nine out of ten.
Read full review of TIBCO Managed File Transfer »
Anonymous User
Consultant at a financial services firm
I have not had to use technical support that much, save for when I first started learning the software. The service I...
Read full review of TIBCO Spotfire »
Anonymous User
Risk and Operations Manager at a financial services firm
This product is being supported by our local help desk.
Read full review of TIBCO Jaspersoft »
Manoel Pereira De Lima Junior
IT Specialist focused on Application Architecture at a financial services firm
TIBCO Rendezvous' support is very good. We have a resident here in Brazil and he always responds fast to problems or...
Read full review of TIBCO Rendezvous »
Anonymous User
Spotfire consultant at a tech services company
Technical support provided very fast response times and helpful people. Excellent.
Read full review of TIBCO Spotfire »
Anonymous User
Senior Consutant at a tech services company
When it comes to technical support, TIBCO has an internal support team who provide us very good support.
Read full review of TIBCO Enterprise Message Service »
Anonymous User
Marketed Product Safety Services at a healthcare company
I have not been in contact with technical support.
Read full review of TIBCO Data Science »
BertrandOuattara
Consultant BI-EPM at DVC
The technical team takes care of the customer and they usually responds quickly. I think we are very satisfied with...
Read full review of TIBCO EBX »
Kumar-Gaurav
Technical Lead at a tech vendor
I have used technical support several times and they are very good.
Read full review of TIBCO Jaspersoft »
Anonymous User
Senior Technical Architect
The customer service is good, we get all levels of expertise on it.
Read full review of TIBCO EBX »
Anonymous User
Consultant (Analytics + Information management) at a tech services company
We haven't used the technical support facility.
Read full review of TIBCO Spotfire »
Anonymous User
AVP, Data Analyst - Expert at a financial services firm
Technical support is exemplary.
Read full review of TIBCO Spotfire »
Anonymous User
Managing Executive at System Business, s. r. o.
It is a good forum.
Read full review of TIBCO Jaspersoft »
Anonymous User
Key Account Manager at a tech services company
TIBCO Statistica has reliable technical support.
Read full review of TIBCO Statistica »
Anonymous User
Project Manager / Application Engineer (Senior) at a financial services firm
They're pretty good with the technical support. TIBCO has been a good vendor for technical support.
Read full review of TIBCO Rendezvous »
RobertoMessora
Head of Business Integration and Architecture at Jakala
I'm not directly involved with the technical support because there is another guy here in the company that is in...
Read full review of TIBCO ActiveMatrix BPM »
Anonymous User
Senior Security Analyst
Customer Service: On a scale of 1-5, 0. They say the right things but don't deliver when it counts. I've given...
Read full review of LogLogic »
Anonymous User
Developer and a Software Administrator (currently unemployed)
Technical support was always very responsive. They were probably more responsive than I was — there were a couple of...
Read full review of TIBCO Spotfire »
Anonymous User
Senior Architect
I really appreciate the technical support that was received.
Read full review of TIBCO FTL »
Anonymous User
BI Developer at a tech services company
The technical support is above average. Our Spotfire support was handled by a Spotfire partner who was quick to...
Read full review of TIBCO Spotfire »
Javed Mir
Jaspersoft SME at NA
I have contacted support a number of times for various reasons. For example, I contacted them with issues moving from...
Read full review of TIBCO Jaspersoft »
Anonymous User
BI and Location Analytics Consultant at a tech consulting company
I haven't used technical support.
Read full review of TIBCO Spotfire »
Anonymous User
Vice President, Scientific Analytics at a healthcare company
Technical support was excellent.
Read full review of TIBCO Spotfire »

Review 1 of 30

Technical Support

No Data Available

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