Compare Altair vs Qlik

Altair

Based on 28 reviews.

Qlik

Based on 448 reviews.

Sample Customers

Altair RapidMiner

PayPal, Deloitte, eBay, Cisco, Miele, Volkswagen

Altair Knowledge Studio

HSBC, MBNA, US Ban Corp, MasterCard Worldwide, Invesco, Citi Bank, ATB Financial, PayPal, Bajaj Finserv

Altair Panopticon

BlackRock, Nasdaq, Citadel, Citi, Imagine Software, Deutsche Bank, FIS, HSBC, Morgan Stanley

Qlik Talend Cloud

Aliaxis, Electrocomponents, M¾NCHENER VEREIN, The Sunset Group

Qlik Sense

Abbvie, Airbus, Barclays, BT Openreach, BMW, Daimler AG, HSBC, IKEA, Nationwide Building Society, Royal Mail Group, Sanofi, Siemens, Wendy'', Vodafone, Volvo

Popular Solutions

Altair RapidMiner

4 reviews

Altair Knowledge Studio

1 reviews

1 reviews

5 reviews

7 reviews

12 reviews

Top Industries

Financial Services Firm

14%

Manufacturing Company

11%

Construction Company

Educational Organization

Financial Services Firm

17%

Manufacturing Company

Construction Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Leo Sundararaj
Account Manager at JegaSure
I used Altair Knowledge Studio mainly for data preparation and creating decision trees. We used SAS for data...
Read full review of Altair Knowledge Studio »
VictorSantos
Professor at Instituto Superior de Contabilidade e Administraçao de Coimbra
I am a teacher at Coimbra Business School where I use Altair RapidMiner to prepare and understand data within my...
Read full review of Altair RapidMiner »
Leo Sundararaj
Account Manager at JegaSure
The primary use case of Altair Monarch was data extraction. I used it to process a lot of documents and data from...
Read full review of Altair Monarch »

Review 1 of 3

Jason Hale
Enterprise Architect at Waikato Regional Council
Stitch is primarily used for integration between multiple systems in our environment. On top of that, we have data...
Read full review of Stitch »
Sushrit Moundekar
Program Manager at InfoCepts
We are using Talend Open Studio for building data pipelines in order to move data from source to the warehouse. My...
Read full review of Talend Open Studio [EOL] »
Herivao Jus Winny
IT Consultant at a tech services company
My main use cases for Talend Data Integration are ETL processes and data migration, but also automation of recurring...
Read full review of Qlik Talend Cloud »
Shraddha Waghulde
Solution Architect at Predoole Analytics
My customer's main use case for Qlik Replicate is with one of the payment banks in India. We have implemented this...
Read full review of Qlik Replicate »
Shraddha Waghulde
Solution Architect at Predoole Analytics
The main use cases involve getting data in an analyzable format. Clients should be able to analyze it through a...
Read full review of Qlik Sense »

Review 1 of 5

Customer Service

Gopi Manoj Vuyyuru
Technical Support Team Lead at HCLTech
I never needed to contact RapidMiner's technical support team. I followed their blogs and support articles when I...
Read full review of Altair RapidMiner »
Laurence Moseley
Emeritus Professor of Health Services Research at University of South Wales
I have not contacted technical support. I've only used the user forum.
Read full review of Altair RapidMiner »
Lionel Der Krikorian
Fondateur- Data Scientist - Analyste certifié sur RapidMiner at LDK 360
I use the community website for support. I have had several problems, and the community has always answered my...
Read full review of Altair RapidMiner »
Leo Sundararaj
Account Manager at JegaSure
The support from Altair is seamless. They have a dedicated Data Analytics support team, and we can raise tickets for...
Read full review of Altair Knowledge Studio »
Aziz Lazraq
Professor at Mines Rabat
Whenever I have a problem, I try to solve it myself. One time when I had a problem with deep learning, I tried to get...
Read full review of Altair RapidMiner »
Scott Wu
0 at ChangXin Memory Technologies, Inc.
I reached out to support through either the support portal or community support.
Read full review of Altair RapidMiner »
Aziz Lazraq
Professor at Mines Rabat
I have never contacted technical support. Any time that I have had an issue, I have tried to solve it myself. One...
Read full review of Altair RapidMiner »
VictorSantos
Professor at Instituto Superior de Contabilidade e Administraçao de Coimbra
I have not encountered any problems with Altair RapidMiner technical support. Registration and add-ons have been...
Read full review of Altair RapidMiner »
Rohini Kram
Data Scientist at a wireless company
The technical support for RapidMiner is fantastic.
Read full review of Altair RapidMiner »
Leo Sundararaj
Account Manager at JegaSure
The support for Altair Monarch is prompt and satisfactory. Although I seldom needed to contact support because the...
Read full review of Altair Monarch »
RajivSharma
Senior Product Manager at CustomerXps Software
In terms of technical support, whenever we face issues, the first place we go to are online forums or the solution's...
Read full review of Altair RapidMiner »
Anonymous User
Pre Post Sales Engineer at a wholesaler/distributor
Normally I use the community for support, and don't make contact with customer service. I have some friends who are...
Read full review of Altair RapidMiner »
Andrey Alfiansyah
Executive Director at a philanthropy
RapidMiner technical support offers so much information. I feel that they've been helpful.
Read full review of Altair RapidMiner »
Anonymous User
Project Engineer at a engineering company
I was only in touch with technical support for a licensing issue, and it worked out fine. I have no complaints.
Read full review of Altair RapidMiner »
Anonymous User
Senior Manager at a consultancy
It's a little difficult to assess what RapidMiner support is like on average. We are partners, so the support is...
Read full review of Altair RapidMiner »
Aziz Lazraq
Professor at Mines Rabat
I have not needed to use the support from RapidMiner. It is easy to use and my students do not need it.
Read full review of Altair RapidMiner »
Anonymous User
Senior Community Manager at a tech vendor
Superb.
Read full review of Altair RapidMiner »

Review 1 of 17

Sudhir Pundir
Data Engineer at HCLSoftware
The support in my experience is good, and the documentation is also helpful. Customer support is good. Whenever we...
Read full review of Qlik Talend Cloud »
Azhagarasan Annadorai
Director at a university
Talend has a support portal and we can get access to the support portal. The initial process could be a little...
Read full review of Talend Open Studio [EOL] »
Varun Garg
Senior Vice President at Polestar Solutions & Services India Pvt Ltd
Qlik Replicate's technical support is really good if you raise your ticket properly and reach out to the right people.
Read full review of Qlik Replicate »
Jason Hale
Enterprise Architect at Waikato Regional Council
Their AI is fantastic. We logged probably about eight jobs last year for support, and this year we have logged about...
Read full review of Qlik Talend Cloud »
Arjun Meda
Assistant Vice President at a financial services firm
I have experience with the product's support team. My company has a large number of users of the product, because of...
Read full review of QlikView »
Jason Hale
Enterprise Architect at Waikato Regional Council
Talend's support is good. We've got a lot of solution internally, and they provide third-party support. The only...
Read full review of Talend Open Studio [EOL] »
Costin Marzea
CTO, Founder at SmartStreams Software
When you ask questions, the support team asks you additional questions to be more specific. It's a little complex to...
Read full review of Talend Open Studio [EOL] »
Antoine JACOB
Decision-making & data management manager at Erilia
Customer service needs a better approach.
Read full review of Talend Open Studio [EOL] »
Ian Hume
Junior Business Intelligence Developer at Energetics
So far, we have not had an issue that required support.
Read full review of Qlik Sense »
Anonymous User
Assistant Manager - Solution Consulting at a consultancy
I rate Qlik’s technical support on the high side.
Read full review of QlikView »
Franklin Nascimento
Principal Associate at Data Meaning, Inc.
Talend support is good.
Read full review of Talend Open Studio [EOL] »
Anonymous User
Project Manager at a logistics company
Customer Service is good, however we mainly use the Qlikview community. We can reach out to other users / developers...
Read full review of QlikView »
Anonymous User
Assistant Manager at a tech vendor
Support is very good.
Read full review of QlikView »
Peter Birksmith
(2IC) Senior System Analyst at a insurance company
Support tends to be good for the usual types of issues, but once a problem gets more complex and deeply into the nuts...
Read full review of Talend Open Studio [EOL] »
Anonymous User
Senior Business Analyst at a logistics company
I rate technical support 6/10.
Read full review of QlikView »
Anonymous User
Managing Partner at PBS
QlikView has a very good developer community where you can find support from the other developers.
Read full review of QlikView »
Anonymous User
Technical Team Lead at a pharma/biotech company
Customer Service: Very nice customer service Technical Support: Excellent support from the technical support team
Read full review of Qlik Talend Cloud »
Jhornber
Director, BI & Analytics at a leisure / travel company
Customer Service: Customer service was/is excellent. Technical Support: Our need for technical support has been...
Read full review of QlikView »
Anonymous User
Program Manager at a manufacturing company
Talend's technical support isn't very good and not worth the money we spend on it.
Read full review of Talend Open Studio [EOL] »
Anonymous User
IT Admin at a insurance company
Technical support is best in class.
Read full review of QlikView »
SivanandamKrishnan
Director of analytics at Analytics Aura
The support is not very good. The team is not well-trained, and resolving a ticket can require several discussions....
Read full review of Talend Data Fabric »
Anonymous User
Financial Analyst at Rockford Orthopedic Associates, LTD.
Our experience with the support team has been fantastic.
Read full review of Qlik Sense »
Anonymous User
Business Intelligence Consultant at a computer software company
Technical support are quite helpful. We are a Qlik partner and they are willing to help out with issues. Sometimes,...
Read full review of QlikView »
Aus Ten
Application Specialist at Queensland Health
If we encounter issues then there is a lot of support available in the user forum.
Read full review of Qlik Sense »
Anonymous User
BI Expert at a tech consulting company
Customer Service: Excellent, good reviews by Gartner as well.Technical Support: Excellent, good reviews by Gartner as...
Read full review of QlikView »
Anonymous User
Manager at a financial services firm
Technical support is OK.
Read full review of QlikView »
Anonymous User
Senior Business Intelligence Manager at a pharma/biotech company
Customer Service: I give the customer service a 9/10. Technical Support: Technical support is the same, 9/10 (very...
Read full review of Qlik Sense »
Marco Antonio Cavallo Jr.
Head of Alliances at CGN Research & Advisory
Qlik should have more people working for support and be faster, especially for large clients. The SLA is 24 hours for...
Read full review of Qlik Compose »
Pabin Vaz
Assistant Consultant at a tech vendor
The customer support for Talend Data Integration is very good; whenever I raise a ticket in the customer portal, I...
Read full review of Qlik Talend Cloud »
Anonymous User
Business Intelligence Consultant at a tech services company
Technical support is very good.
Read full review of QlikView »

Review 1 of 30

Technical Support

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