Compare Altair vs Qlik

Altair

Based on 30 reviews.

Qlik

Based on 452 reviews.

Sample Customers

Altair RapidMiner

PayPal, Deloitte, eBay, Cisco, Miele, Volkswagen

Altair Knowledge Studio

HSBC, MBNA, US Ban Corp, MasterCard Worldwide, Invesco, Citi Bank, ATB Financial, PayPal, Bajaj Finserv

Altair Panopticon

BlackRock, Nasdaq, Citadel, Citi, Imagine Software, Deutsche Bank, FIS, HSBC, Morgan Stanley

Qlik Talend Cloud

Aliaxis, Electrocomponents, M¾NCHENER VEREIN, The Sunset Group

Qlik Sense

Abbvie, Airbus, Barclays, BT Openreach, BMW, Daimler AG, HSBC, IKEA, Nationwide Building Society, Royal Mail Group, Sanofi, Siemens, Wendy'', Vodafone, Volvo

Popular Solutions

Altair RapidMiner

4 reviews

Altair Knowledge Studio

1 reviews

1 reviews

3 reviews

7 reviews

12 reviews

Top Industries

Financial Services Firm

13%

Manufacturing Company

11%

Construction Company

Outsourcing Company

Financial Services Firm

14%

Outsourcing Company

12%

Construction Company

11%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Satesh P
Solution Architect at Hitachi Digital Services
My main use case for Altair RapidMiner is enterprise AI and data analytics platform implementation for clients. From...
Read full review of Altair RapidMiner »
Leo Sundararaj
Account Manager at JegaSure
I used Altair Knowledge Studio mainly for data preparation and creating decision trees. We used SAS for data...
Read full review of Altair Knowledge Studio »
Leo Sundararaj
Account Manager at JegaSure
The primary use case of Altair Monarch was data extraction. I used it to process a lot of documents and data from...
Read full review of Altair Monarch »

Review 1 of 3

Jason Hale
Enterprise Architect at Waikato Regional Council
Stitch is primarily used for integration between multiple systems in our environment. On top of that, we have data...
Read full review of Stitch »
Henrique Fsantos
Data & Analytics Engineer at PicPay
My main use case for Qlik Talend Cloud involves using it for data integrations and ETL, ELT pipelines to support our...
Read full review of Qlik Talend Cloud »
Saranya Deepthi
Project Engineer at Wipro
Qlik Sense is a data visualization tool similar to Google Data Studio, Google Looker Studio, and Power BI. Many...
Read full review of Qlik Sense »
Salini Ravindranath
Solution Architect at Spire Solutions
Talend Data Fabric (both on-premises and SaaS) is extensively used for data management - data integration, data...
Read full review of Talend Data Fabric »
Srdjan Grbic
Financial Controller with task of Business Intelligence Implementation at a wholesaler/distributor
The primary use case involves analyzing data on a daily invoice level with QlikView. Building metrics using simple...
Read full review of QlikView »

Review 1 of 5

Customer Service

Lionel Der Krikorian
Fondateur- Data Scientist - Analyste certifié sur RapidMiner at LDK 360
I use the community website for support. I have had several problems, and the community has always answered my...
Read full review of Altair RapidMiner »
Laurence Moseley
Emeritus Professor of Health Services Research at University of South Wales
I have not contacted technical support. I've only used the user forum.
Read full review of Altair RapidMiner »
Gopi Manoj Vuyyuru
Technical Support Team Lead at HCLTech
I never needed to contact RapidMiner's technical support team. I followed their blogs and support articles when I...
Read full review of Altair RapidMiner »
Anonymous User
Project Engineer at a engineering company
I was only in touch with technical support for a licensing issue, and it worked out fine. I have no complaints.
Read full review of Altair RapidMiner »
Aziz Lazraq
Professor at Mines Rabat
Whenever I have a problem, I try to solve it myself. One time when I had a problem with deep learning, I tried to get...
Read full review of Altair RapidMiner »
RajivSharma
Senior Product Manager at CustomerXps Software
In terms of technical support, whenever we face issues, the first place we go to are online forums or the solution's...
Read full review of Altair RapidMiner »
Leo Sundararaj
Account Manager at JegaSure
The support for Altair Monarch is prompt and satisfactory. Although I seldom needed to contact support because the...
Read full review of Altair Monarch »
Leo Sundararaj
Account Manager at JegaSure
The support from Altair is seamless. They have a dedicated Data Analytics support team, and we can raise tickets for...
Read full review of Altair Knowledge Studio »
Rohini Kram
Data Scientist at a wireless company
The technical support for RapidMiner is fantastic.
Read full review of Altair RapidMiner »
Anonymous User
Senior Community Manager at a tech vendor
Superb.
Read full review of Altair RapidMiner »
Scott Wu
0 at ChangXin Memory Technologies, Inc.
I reached out to support through either the support portal or community support.
Read full review of Altair RapidMiner »
VictorSantos
Professor at Instituto Superior de Contabilidade e Administraçao de Coimbra
I have not encountered any problems with Altair RapidMiner technical support. Registration and add-ons have been...
Read full review of Altair RapidMiner »
Aziz Lazraq
Professor at Mines Rabat
I have not needed to use the support from RapidMiner. It is easy to use and my students do not need it.
Read full review of Altair RapidMiner »
Aziz Lazraq
Professor at Mines Rabat
I have never contacted technical support. Any time that I have had an issue, I have tried to solve it myself. One...
Read full review of Altair RapidMiner »
Anonymous User
Data Analytics Manager at a engineering company
My experience with customer support has been mixed; the technical documentation is thorough, and the community forum...
Read full review of Altair RapidMiner »
Andrey Alfiansyah
Executive Director at a philanthropy
RapidMiner technical support offers so much information. I feel that they've been helpful.
Read full review of Altair RapidMiner »
Anonymous User
Senior Manager at a consultancy
It's a little difficult to assess what RapidMiner support is like on average. We are partners, so the support is...
Read full review of Altair RapidMiner »
Anonymous User
Pre Post Sales Engineer at a wholesaler/distributor
Normally I use the community for support, and don't make contact with customer service. I have some friends who are...
Read full review of Altair RapidMiner »

Review 1 of 18

Hasan ÖZ
Business Intelligence Architect at a financial services firm
Support depends on your consultant firms. In Turkey, the consultant firms are very professional, and they support...
Read full review of Qlik Sense »
Martin Zwarthoed
Database Specialist at Zwarthoed IT Solutions
We have an intermediate company which we bought a license from and it provides us with support. Usually they're not...
Read full review of QlikView »
Rasool Ahamad
Technical Lead at GSPANN Technologies
The QlikView support team is responsive and helpful. They address issues promptly and assist in resolving them...
Read full review of QlikView »
Bruno Preti
Direttore Progetti Speciali - Product Business Manager QLIK & Microsoft at Aldebra Spa
The customer service and support are responsive, not so fast, not always fast because there are some problems. A...
Read full review of Qlik Sense »
Archan Chatterje
Consultant at Keyrus
We contact support frequently, and they are great. I haven't had a bad experience yet.
Read full review of Qlik Talend Cloud »
Anonymous User
BI Consultant at a financial services firm
I rate the level of customer service and technical support 8/10, efficient.
Read full review of QlikView »
Anonymous User
Lead QlikView Architect/Manager at a tech company
Customer Service: Customer service is very good. Technical Support: Technical support is good.
Read full review of Qlik Sense »
Anonymous User
Strategy & Solutions Manager at Odyssey Logistics & Technology Corporation
Support has been fantastic. They are always helpful and quick.
Read full review of Qlik Sense »
Anonymous User
Practice Head, Analytics at a tech services company
Technical support is pretty good. I would rate them at an eight out of ten. We've been satisfied with the level of...
Read full review of Talend Open Studio [EOL] »
Anonymous User
Analytics Technician at Eurofragrance, S.L.
Technical support is very good and quite fast; they have always provided help when I needed it.
Read full review of Qlik Sense »
Badrakh V
Information System Architect at Astvision
We have not been in contact with technical support. Any problems that we have had so far, we have been able to solve...
Read full review of Talend Open Studio [EOL] »
Anonymous User
Business Analyst ( Marketing BI Analytics) at a tech vendor
We did not seek technical support. I simply researched answers in forums and through Google searches, blogs etc.
Read full review of QlikView »
Anonymous User
student at a educational organization
I have never contacted Qlik myself.
Read full review of Qlik Sense »
NizarAhmad
BI & EIS Manager at Almarai Company Limited
The technical support provided by the Qlik Sense team isn't great as it's very slow. My team doesn't get many issues...
Read full review of Qlik Sense »
Anonymous User
Solution Engineer - QlikView/Qlik Sense at a consultancy
Customer service and technical support are very good.
Read full review of QlikView »
Aaron Seaman
Solutions Architect at Pekin Insurance Company
Customer support has been very helpful. Their support site has a vast wealth of support articles to help troubleshoot...
Read full review of Qlik Sense »
Anonymous User
Senior Manager of Data Analytics at a tech vendor
Customer Service: Medium/LowTechnical Support: Medium/High
Read full review of QlikView »
Anonymous User
Business Intelligence Consultant at a computer software company
Technical support are quite helpful. We are a Qlik partner and they are willing to help out with issues. Sometimes,...
Read full review of QlikView »
Anonymous User
Business Intelligence Consultant at a tech services company
I rate the level of customer service and technical support 9/10.
Read full review of QlikView »
Anonymous User
Financial Analyst at Rockford Orthopedic Associates, LTD.
Customer Service: The customer service is excellent and definitely care about the client. Technical Support: I have...
Read full review of Qlik Sense »
Anonymous User
SAP Application Specialist at a comms service provider
Customer Service: 10/10 - it's perfect, very fast and very good support. Technical Support: 10/10, Heyde is a perfect...
Read full review of QlikView »
Anonymous User
Assistant Manager - Solution Consulting at a consultancy
I rate Qlik’s technical support on the high side.
Read full review of QlikView »
Ed Dallal
Founder, CEO, & President at Krystal Sekurity
Customer Service: It's very good. Technical Support: I haven't had a need to contact them.
Read full review of QlikView »
Akhilesh Chipre
Senior Assosiate Consultant at Applied Materials
Qlik doesn't connect you directly to a support person. They have a help desk system where you submit a ticket with...
Read full review of Qlik Replicate »
Anonymous User
Data Architect
Customer Service: 5/5 - good customer serviceTechnical Support: 5/5 - good technical support
Read full review of Qlik Talend Cloud »
Marco Antonio Cavallo Jr.
Head of Alliances at CGN Research & Advisory
Qlik should have more people working for support and be faster, especially for large clients. The SLA is 24 hours for...
Read full review of Qlik Compose »
Anonymous User
Information System & Business Enterprise Manager at a government
Customer and technical support are fine. Account manager deals well with the added layers of demand that come from...
Read full review of QlikView »
Anonymous User
Data Analytics Head at a financial services firm
The solution's support is proactive and closes the queries. However, the response sometimes lags, and I rate it a...
Read full review of Qlik Replicate »
Susheel A
Director - Metrics & Analytics at a computer software company
The technical support we received was excellent and I would rate them eight out of ten for their assistance.
Read full review of Qlik Compose »
Anonymous User
Solutions Manager Business Intelligence at a marketing services firm
Technical support is good, but could be improved.
Read full review of QlikView »

Review 1 of 30

Technical Support

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