Agiloft vs Zendesk

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Agiloft
Based on 8 reviews.
Zendesk
Based on 69 reviews.
Sample Customers
Agiloft Service Desk Suite
EMC, ArcaTech Systems, Idera Pharmaceuticals, RBC, Affinity Service Group, Atrenta, DCG systems, ENKI, Hopkins County Board of Education, MVTS Technologies
Agiloft ITSM ITIL Service Desk Suite
Affinity Development Group, ArcaTech Systems, Carestream Health, CareView Communications, Chester County, Chevron Corporation, Conde Nast, CSF International, DCG Systems, East Virginia Medical School, EMC, Hopkins County Board of Education, Hot Topic Media, Lattice Semiconductor, Lexnet Consulting Group
Zendesk
Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Popular Solutions
Top Industries
Computer Software Company
16%
Financial Services Firm
16%
Comms Service Provider
8%
Healthcare Company
7%
Computer Software Company
20%
Educational Organization
9%
Comms Service Provider
9%
Financial Services Firm
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Review 1 of 7
Review 1 of 30
Technical Support
No Data Available
No Data Available
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