Compare Adobe vs Zoom Video Communications

Adobe

Based on 231 reviews.

Zoom Video Communications

Based on 234 reviews.

Latest Research

Buyer's Guide

Adobe Connect vs. Zoom Workplace Business

September 2026

Zoom Workplace Business vs. Adobe Connect

Updated: September 2026

Buyer's Guide

Adobe Connect vs. Zoom Workplace Business

September 2026

Adobe Connect vs. Zoom Workplace Business

Updated: September 2026

Overview

Adobe Systems Incorporated is an American multinational computer software company. The company is headquartered in San Jose, California, United States. Adobe has historically focused upon the creation of multimedia and creativity software products, with a more-recent foray towards rich Internet application software development. It is best known for Photoshop, the Portable Document Format and Adobe Creative Suite, as well as its successor Adobe Creative Cloud.

Information Not Available

Sample Customers

Adobe Connect

Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare

Zoom Workplace Business

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Popular Solutions

Adobe Workfront

10 reviews

Adobe Commerce

4 reviews

Adobe Experience Manager

12 reviews

Zoom Workplace Business

28 reviews

Top Industries

Outsourcing Company

12%

Construction Company

11%

Financial Services Firm

10%

Manufacturing Company

Outsourcing Company

18%

Construction Company

11%

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

AdityaGupta1
Adobe Workfront Specialist at a financial services firm
I am supporting this company to set up Adobe Workfront and automation using Fusion. The use cases are centered around...
Read full review of Adobe Workfront »
Hilax Chamberlain
Digital Marketing Manager at Ford Motor Company
Adobe Experience Manager is one of the most powerful and scalable CMS platforms I have ever used. It serves as our...
Read full review of Adobe Experience Manager »
Somnath Shelke
Tech Architect at IBM
Adobe Web Experience Management is mainly used for static websites where frequent content changes occur. The tool is...
Read full review of Adobe Web Experience Management »
Bishen Gosai
Acrobat Sign Specialist at Learning Curve
My main use case for Adobe Sign internally from an organization perspective is that I have set up a customer...
Read full review of Adobe Sign »
AnkurPorwal
Staff Engineer at a tech vendor
The main use case for Adobe Commerce is to migrate one Java application where we have a large number of products and...
Read full review of Adobe Commerce »

Review 1 of 5

Yifate Yusuf
Team Lead at GE
Zoom Workplace Business has been our cornerstone to our success as an organization, keeping our team connected across...
Read full review of Zoom Workplace Business »

Review 1 of 1

Customer Service

Tanisha .
Product Manager Intern at a agriculture
The customer support is good.
Read full review of Adobe ColdFusion »
Sreenu Kumar
Consultant at Deloitte USI
During the design discovery phase, we encounter situations where there are product limitations but customer needs...
Read full review of Adobe Workfront »
Pritam Deb
Senior Analyst at Accenture the Netherlands
In my company, we had a separate team from the client side that used to take care of the things associated with the...
Read full review of Adobe Campaign »
Nelson Soans
Workfront Implementation Manager at Accenture
The customer service and support have been good in terms of responsiveness, but sometimes there is a delay in...
Read full review of Adobe Workfront »
Mohammed Aaqibuddin
Senior Cdp Specialist at DigitasLBi
The support team, though available, can be slow to respond, requiring multiple escalations to resolve issues...
Read full review of Adobe Target »
Thomas Becker
Managing Partner(Austria) at a integrator
Adobe's technical support is so-so. They are attentive to big companies but tend to be negligent towards mid-sized...
Read full review of Adobe Experience Manager »
Vishu Aggarwal
Freelance Corporate Trainer at Freelancer
Whenever we had any issues, we got to Adobe Forums. There, we receive answers.
Read full review of Adobe Flash [EOL] »
Aleksander Kocev
Creative Director at Los Angeles Kings
The solution’s technical support is good.
Read full review of Adobe Creative Cloud for Business »
Maciej Kutzmann
Adobe Target & Adobe Analytics Developer | Implementation SME at C&F
They are very unresponsive and with the lines of support, the first initial line directed me back to docs while I...
Read full review of Adobe Target »
Hilax Chamberlain
Digital Marketing Manager at Ford Motor Company
My experience with customer support has been extremely positive. When reaching out to them, they respond quickly and...
Read full review of Adobe Experience Manager »
Saba Perwez
Executive - Marketing Automation at a outsourcing company
There's a community called Marketo Nation where they provide guidance. If you have any unique questions, you can ask...
Read full review of Marketo »
Anonymous User
Designer and Developer at a tech services company
I haven’t dealt with technical support.
Read full review of Adobe Commerce »
Anonymous User
Head of Service Delivery at a tech services company
Their enterprise platform support has not been great, but it has improved. As compared to Oracle and other platforms...
Read full review of Adobe Commerce »
Anonymous User
MAP ETL Developer at a tech services company
I've never contacted Marketo technical support.
Read full review of Marketo »
Anonymous User
IT Project Manager at a tech services company
Customer Service: 5/10 - No issues with customer service. Technical Support: 5/10. Great technical support --...
Read full review of Adobe Workfront »
Anonymous User
Head of Marketing at a tech vendor
Customer Service: 8 out of 10 Technical Support: 8 out of 10
Read full review of Marketo »
Anonymous User
Project Manager at a consultancy
We are a partner and have dedicated Adobe Experience Manager support for the products we currently use.
Read full review of Adobe Experience Manager »
Muhammad Ardhin
Works
They are very helpful and supportive, but at times I found some communication troubles.
Read full review of Marketo »
Anonymous User
Enterprise Cloud Cost Over And Visibility Parts at a manufacturing company
The customer support for Adobe Captivate is excellent.
Read full review of Adobe Captivate »
Umesh Kodali
Senior Adobe Analytics Developer at Achieve
We contacted their technical support regarding the new audience and segments we were adding. We could not see those...
Read full review of Adobe Target »
Anonymous User
Enterprise Cloud Cost Over And Visibility Parts at a manufacturing company
The customer support for Adobe Acrobat for Enterprise is the best at a rating of 10 out of 10.
Read full review of Adobe Acrobat for Enterprise »
Arun Patidar
Consultant at a tech consulting company
The license comes with a managed services contract. You have dedicated people from Adobe, and they are always there....
Read full review of Adobe Experience Manager »
Anonymous User
Marketing Campaign Manager
Customer service is prompt, friendly, and generally helpful.
Read full review of Marketo »
Anonymous User
Senior Manager of IT at a university
Customer Service: Excellent. AtTask makes sure that customers have multiple methods of obtaining support, from custom...
Read full review of Adobe Workfront »
Anonymous User
VP Marketing at a financial services firm
Customer Service: The customer service is great once you get the right person on the phone. Sometimes the person...
Read full review of Adobe Workfront »
Anonymous User
Global Product Marketing & Operations Lead at a hospitality company
Technical support is not good. I would rate them a two out of five.
Read full review of Marketo »
Anonymous User
Founder . Interior Architect & Interior Designer at a university
I have never needed to reach out for help with customer support.
Read full review of Adobe Experience Manager »
Anonymous User
Business Technology Manager at a government
Support is quite good. It has been top-notch.
Read full review of Adobe Sign »
Ketan Sahasrabudhe
Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.
Support for Adobe Experience Manager is good. I would rate it 8. They are always supportive.
Read full review of Adobe Experience Manager »
Monvick Teja
N\A at a consultancy
I have contacted the customer service in a recent block that I faced with the AWS launch.
Read full review of Adobe Target »

Review 1 of 30

GauravGupta3
Founder & Solution Architect at Fluidech
The support is something that we are not fully satisfied with, and it can get better. They need to focus on localized...
Read full review of Zoom Workplace Business »
Leslie Mavonyani
Head of technical and projects at BI Dynamics Pty Ltd
I never had a reason to use the solution's technical support.
Read full review of Zoom Workplace Business »
MakhosonkeMatshoba
ESM Specialist at LetsCloudIT
I have not used the technical support from Zoom.
Read full review of Zoom Workplace Business »
Graeme Trevayne
Managing Consultant at Mencius
I have not needed to contact technical support.
Read full review of Zoom Workplace Business »
Chandana Wijeratne
Director at Kingslake Eng.Systems (Pvt) Limited
On a scale from one to ten, where one is low and ten is high, I rate the solution's technical support a seven or...
Read full review of Zoom Workplace Business »
Anonymous User
Emea C Loud Technology at a tech vendor
I have not contacted the support from Zoom.
Read full review of Zoom Workplace Business »
Anonymous User
Regional Manager - Bangladesh at a comms service provider
I have not had occasion to contact tech support.
Read full review of Zoom Workplace Business »
SYED AMIN
Senior Systems Administrator - Microsoft & LINUX at TCS Pvt. Ltd.
We have had a good experience with customer support. They immediately respond to our queries and problems.
Read full review of Zoom Workplace Business »
Anonymous User
Service Delivery Lead at a insurance company
I have not needed to contact the technical support of Zoom.
Read full review of Zoom Workplace Business »
Anonymous User
Public Sector Cloud Services Account Manager at a manufacturing company
I've never had to use tech support for it. It just works.
Read full review of Zoom Workplace Business »
Obert Randi
Student at a university
I have not used the support from Zoom.
Read full review of Zoom Workplace Business »
Anonymous User
Manager at a comms service provider
I have not faced any technical issues and have not had to contact support.
Read full review of Zoom Workplace Business »
Robert Sabath
Owner at Sabath Supply Chain Consultants, Inc.
I've made one or two calls to customer support and shared emails with them so it's been quite limited. I got a...
Read full review of Zoom Workplace Business »
Renato Barbosa Moreira
Business Director at central it
I have never used Zoom's support. There is a wealth of information available on the internet because many users have...
Read full review of Zoom Workplace Business »
Gaurab Dev Manandhar
Senior Network Administrator at a financial services firm
I have never needed to contact technical support, but I believe their support is good.
Read full review of Zoom Workplace Business »
Anonymous User
Senior Advisor at a financial services firm
I have never contacted technical support.
Read full review of Zoom Workplace Business »
MarcoCarvajal
Co-fundador CEO/CTO at XANDOR Automotive
I've never had to contact Zoom support.
Read full review of Zoom Workplace Business »
Anonymous User
Manager IT Affiliate Delivery and Service Management at a manufacturing company
I have never had a problem that required me to contact technical support.
Read full review of Zoom Workplace Business »
Anonymous User
Information Technology at a healthcare company
The users never call IT support for any help with it.
Read full review of Zoom Workplace Business »
Anonymous User
Regional Sales Manager Iberia Manager at a security firm
In the beginning, we had contact with Zoom for training. Beyond that, at least in my experience, I have never had to...
Read full review of Zoom Workplace Business »
Laura Wooten
Director at a consultancy
I have never reached out directly to their support but have used online resources and community support for...
Read full review of Zoom Workplace Business »
Anonymous User
Presales Consultant at a financial services firm
I have not contacted technical support. It is maintained by my company; I am a user who does not get involved in the...
Read full review of Zoom Workplace Business »
Shyami Lakshika
Associate Engineer - Network & Security at Connex Information Technologies
I've never contacted Zoom support.
Read full review of Zoom Workplace Business »
Anonymous User
Account Manager, Cybersecurity at a tech services company
We have not contacted technical support.
Read full review of Zoom Workplace Business »
Anonymous User
Principal Consultant at a computer software company
I have never contacted technical support.
Read full review of Zoom Workplace Business »
YaganadenNaicken
Senior Information Technology System Engineer at State Informatics Limited
I would rate the technical support an eight or nine out of ten.
Read full review of Zoom Workplace Business »
NikolayBachvarov
Software Architect at AIOPS group
I have not used technical support.
Read full review of Zoom Workplace Business »
Seif-Mohamed
Development specialist at our education
I did not ever contact Zoom's technical support.
Read full review of Zoom Workplace Business »
Anonymous User
Manager, Production Services at a tech services company
I have not contacted support before regarding Zoom Workplace Business.
Read full review of Zoom Workplace Business »
Eduardo Justo
IT bp at KDR Corp
I never had any reason to contact Zoom's technical support.
Read full review of Zoom Workplace Business »

Review 1 of 30

Technical Support

No Data Available

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